The Star Gate Hotel Kansai Airport is an ideal spot for travelers wanting to discover the city. Visitors to Izumisano will find that the Star Gate Hotel Kansai Airport is a fantastic accommodation choice. The hotel is conveniently located just 300m from Rinku-Town Station and 5km from Kansai International Airport. There's plenty to do nearby, with Munday Suehiro Park taman, Rinku-no-yu and Rinku Ice Park all within a short distance. In their spare time, guests can explore the hotel's surroundings. This Izumisano hotel provides parking on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is a popular accommodation for guests traveling with families.
"I booked two rooms, each for 13 days and 12 nights, totaling 26 days and 24 nights. So, I feel I have a solid basis for this review.
First, let's talk about the good things about the hotel.
① The view is fantastic. You can see the Kansai Airport connecting bridge, Kansai Airport itself, and Marble Beach. In terms of views, it's undoubtedly the best hotel in Izumisano City. So, I give the environment five stars.
② The breakfast is excellent. Especially the honey – it's not bottled honey, but rather honey naturally dripping from a honeycomb, collected into a small dish next to it. This detail alone surpasses most breakfast spots.
③ The hotel has a laundry room with dryers. Washing and drying clothes are very affordable. Compared to overall travel expenses, it's practically free, which is great, absolutely wonderful! I give the facilities five stars.
④ There's a convenience store inside the hotel. There were a few times I returned from Shirahama, Kyoto, or Kobe late at night, and having a convenience store for a late-night snack was incredibly convenient. They had everything: beer, ice cream, bento boxes, sandwiches. When I stayed in Kyoto before, there was no convenience store near the hotel, so if I was hungry at night, I just had to go without food, unable to find anything to eat past midnight.
Now, for the hotel's shortcomings.
① The hotel doesn't change duvet covers. And when they clean the room, they often throw the duvet onto the tables and chairs, which then causes it to fall onto the carpet. The carpet is quite dirty, so the duvet gets dirty too. Ultimately, guests sleep under it. I know many Japanese hotels don't change duvet covers and use sanitary sheets instead. However, the Kyoto Tokyu, at a similar price point, replaces their pristine white duvet covers. So, on this point, this hotel falls short. During my dozen or so nights, I slept very uncomfortably, almost to the point of wanting to buy a duvet cover from a supermarket. I can only give hygiene three stars.
② My toothbrush disappeared. It was the latest Philips toothbrush, valued at JPY 48,000, which is about CNY 2,000 (USD 300). If it were my phone, wallet, or Suica card, it's possible I could have lost it on the train or at the airport, as I might have taken them out to use. But who uses a toothbrush on the go? A toothbrush is definitely by the sink faucet; where else could it go? Yet, the hotel responded that they hadn't seen it. So, I can only give service two stars."