Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Feb 25, 2026|Deluxe King, Guest Room, 1 King Bed
Guest UserThe service was excellent, even better than what I've experienced at the same brand domestically. The breakfast offered a wide variety, and the Vietnamese section was incredibly authentic; every dish was satisfying. Staying at this hotel felt like a true vacation – the environment was quiet and comfortable, perfect for relaxing during the ***** New Year. The gym was well-equipped with a great view, which really boosted my mood while working out. Overall, the experience exceeded my expectations. I'll definitely choose this hotel again next time I'm in Hanoi.
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Price per night from:$160
Posted on May 28, 2026
Vitali777The hotel is in the city center. We had an excellent check-in experience. The room was small and without a window. It's a bit worn out, of course.
When we checked in, we mentioned we'd be leaving early in the morning and asked for breakfast. We came down, and some people were sleeping on benches, others elsewhere. This is the first time I've seen something like this! What can I say? Of course, we didn't get breakfast to go.
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Price per night from:$87
Posted on Apr 7, 2026
sarahsays____Don’t waste your time looking anywhere else in Hanoi—just book Classyc!
My husband and I travel quite frequently, and we can confidently say this was one of the best hotel experiences we’ve ever had. From start to finish, every detail felt thoughtful, warm, and genuinely exceptional.
We initially booked the Grand Suite for 3 days and 2 nights before heading off on a Ha Long Bay cruise, then returned to Classyc for the remainder of our stay. From the moment we arrived, we were welcomed with cold towels, welcome drinks, and snacks—such a refreshing and thoughtful touch after traveling.
The service throughout our stay was impeccable. The staff were incredibly kind and attentive, always going above and beyond. Arthur personally escorted us to our room and even checked in with us later that evening via message to ensure everything was perfect. We were also welcomed with chocolates in the room, which made the experience feel even more personal.
It’s the little touches that truly set this hotel apart. We received complimentary wine vouchers, spa discounts, and consistently warm, attentive service at every interaction. When we returned from Ha Long Bay, it genuinely felt like we were coming home. Walking into our new room to find a heart-shaped chocolate mousse cake and a handwritten welcome-back note from the team was such a thoughtful and memorable surprise
There was also a moment that really reflected the hotel’s integrity and commitment to guest satisfaction. We had booked a signature spa package, not realizing it wasn’t included in the 20% discount promotion. While we didn’t raise any concerns, the staff proactively followed up the next day at breakfast, apologized for the confusion, and extended the discount to us anyway. We were genuinely touched by this gesture—it spoke volumes about how much they care about their guests’ experience.
On our final day, we had some time to spare before our flight. After exploring the city, we returned to the hotel and the staff kindly offered us access to the spa facilities so we could freshen up before heading to the airport—an incredibly thoughtful and appreciated gesture. They also arranged a luxury transfer for us, complete with comfortable seats and even a massage function, which made the journey that much more enjoyable!
As we were leaving, one of the staff members surprised us with a beautiful ceramic wind chime symbolizing positive energy and good luck. It was such a meaningful and heartfelt farewell, and a perfect end to an already unforgettable stay.
A few additional highlights worth mentioning:
- A great breakfast spread with plenty of variety
- A lovely rooftop pool area to unwind
- Reno Bar downstairs, which became one of our favorite spots in Hanoi—fantastic cocktails, delicious bar snacks, a cool retro vibe, and great music. During our visit with some friends they even surprised us with a complimentary tray of shots!
Classyc is more than just a hotel—it’s an experience defined by genuine hospitality, attention to detail, and heartfelt service. We’re already looking forward to our next trip to Hanoi, just so we can stay here again!
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Price per night from:$176
Posted on Oct 4, 2025
yongchinchua
My recent two-day stay at Hanoi Le Chateau Hotel & Spa was nothing short of exceptional. From the moment I arrived, the service staff demonstrated a remarkable attention to detail and genuine care that truly set this hotel apart.
The breakfast offering a delicious spread of options complemented by a breathtaking city view. It was the perfect way to start the day.
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Price per night from:$53
Posted on Jun 9, 2026
AIKA SEEI had a great stay at Bespoke Trendy Hotel. We arrived early and were pleasantly surprised that the hotel allowed us to check in before the standard check-in time.
Initially, we were assigned a King Bed room, but we had requested two single beds. The staff handled our request professionally and arranged the beds while we were out, which we really appreciated.
The location is excellent, making it convenient to explore the area. The breakfast was good, and the staff were friendly, helpful, and spoke good English.
As a thoughtful gesture, the hotel also gave us two tea bags upon check-out. Overall, it was a comfortable stay with great service, and I would recommend this hotel to anyone visiting Hanoi.
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Price per night from:$54
Posted on Jan 15, 2026
Morison Morison
The hotel location is very perfect, and easy to go to anywhere in old quarter. I like stay in here cause easy to go to pub, eating place, spa, and so many shop and eateries in here. But the very important thing is cindy because she is friendly and care to us and to the people stay in here and every morning she come to breakfast area and coming to our table too in the breakfast time and asking what we need for breakfast and anything we need for breakfast and in the hotel and chit chat with us. Before we going to airport and she give us 2 gift of this coffee. All the staff in this hotel very help and friendly and room boy helps us to bring our luggage to lobby hotel. Only 1 things this hotel need to improve is the gym, cause the gym don't have many equipment for doing the gym. Everything is perfect, keep going with your service. We will come back again to this hotel when we come to hanoi again. Thanks you all staff and cindy and this hotel splendid premium hotel. 👍👍👍
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Price per night from:$91
Posted on Jan 19, 2026|Deluxe Double Or Twin Internal Window
Guest UserExcellent customer service from the staff. The location was prime and close to everything. Two minute walk away from the lake. 
I had book for the deluxe room for the first two days they put me in a smaller room and then they said they were gonna upgrade me. Not sure if it was an upgrade or downgrade. The photos on the website showed that it was a stand in shower but the first two days I had a tub shower. Shower had a tiny bit of mold but this is nitpicking. 
Other than the shower issue, everything went well. The staff is ultra friendly. Very nice, care about you. They know you by name and room number so it shows that they’re very tentative . I definitely would recommend this hotel to anybody. 
On the last note, the hotel that offered to book me a taxi to the airport, initially they quoted me 400,000 but I said grab was cheaper and then they quoted me 230,000 with discount. I couldn’t help me disappointed that I got quoted at the higher price first instead of just automatically giving me the discount. It would’ve definitely gave me a better impression. 
I’m not sure if it was the language barrier and they did offer the discount, because I’m from South Vietnam and the dialect is different in the north. I just hope I’m wrong.
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Price per night from:$82
Posted on Jun 6, 2026
JiaowoxiaodouyaThis was a last-minute decision, staying one night in the city center. I chose a slightly better option near Hoan Kiem Lake, as it was my first time visiting Vietnam. What a pleasant surprise to check in without having to stand awkwardly at the front desk! Instead, I could comfortably sit, enjoy complimentary watermelon and drinks, while the staff processed everything. A very friendly and beautiful staff member even gave us a detailed English explanation of nearby attractions like the night market and Train Street – it was truly impressive, something even five-star hotels often don't offer! The room itself was a bit standard and the facilities were a little dated, but overall it was perfectly fine. It was also very convenient for going out to eat. The hotel breakfast was quite satisfying, with both Chinese and Western options. They’d even bring pho directly to your table after you ordered, and someone would come around to pour juice. Plus, they had my favorite passion fruit! There are a few steps at the entrance, and the staff were quick to help with our luggage. No wonder so many people love coming to Vietnam for vacation!
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Price per night from:$60
Posted on May 4, 2026
Guest User
This hotel has both prominent pros and cons. The room offers a great view, it has a smart toilet, the rooftop infinity pool is fantastic, and the gym is pretty good. Breakfast is also varied and ample. However, the downside is that it gets very crowded, and the cleanliness is only so-so.
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Price per night from:$83
Posted on Mar 16, 2026
Jacob-W
The room decor is a bit dated, but it's well-maintained. The twin room felt a bit small because of the beds, and I was slightly disappointed there was no bathtub, as previous stays at this hotel always had one. This is a standard large hotel, featuring a swimming pool, gym, and spa. The buffet restaurant also meets typical large hotel standards, offering a rich variety of Western, Japanese, and Vietnamese cuisine. I've always been very satisfied.
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Price per night from:$37