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9.6/10
Amazing
GGuest UserWhat an amazing stay! It exceeded all expectations. The place is super nice with design interior, rooms are warm, spacious and comfortable. The whole place is modern, yet has a very traditional authentic feel and feels serene.
The staff is very attentive, caring and fulfills your every need - they make you feel welcome, and explain everything to you very well even if you are a foreigner, there was no problem communicating in english.
You are guaranteed 2 private stays in the private onsen spa of your chice - one in the evening and one in the morning, the time slots are more than enough to cover guest capacity and you have choice. The public onsen is pretty awesome too, although i felt so relaxed after private onsen for so long i went there just because of curiosity lol.
The dinner and breakfast are HUGE and are SUPER tasty. Excellent products and execution, it was my first time tasting a5 wagyu. I recommend you do not eat lunch before coming to the ryokan for dinner, maybe just breakfast or something small because you will want to eat everything in this amazing meal set. I still feel kind of full 1 day after checking out.
The hotel has nice common areas with free beverages, board games, ping pong ans some slot machines for entertainment. You can reserve karaoke room or get massaged in the automatic massage chairs. After we chcecked in at 3pm we did not need to go anywhere away from the hotel and just enjoyed our time there.
If you want to book very specific timeslots for the private spa come in at that 3pm, because people queue up 30 min before in the lobby. Although i felt this was not really necessarry because like i said, the capacity is calculated well and you are guaranteed 2 entramces with available time slots. The first time slot starts at 4pm and is in 1hr intervals - with 5 available onsens up until the night. Morning onsen had plenty of free slots.
They also offer free shuttle bus and it was always quick, we even called from public telephone in Arima when before checkin and had no problems arranging pickup in english.
What i wish is if they were a little bit more flexible with breakfast times, because you also reserve a time slot but it's not like it's a course meal but traditional breakfast + buffet and you have to decide at the check in, which is kind of soon to think about when you want to have morning meal, but it's not too big problem. I guess it is a way to prevent everyone rushing in 5 min before closing time like some people do. The breakfast has plenty of variety and you even get a preheated own grill!
Overall, we couldn't pick a better place for our visit in Arima, we are so relaxed and it was oje of the best places we have ever been to!
Hotel near Arima Onsen Hotspring, Kobe 51.6% of visitors choose this area
Price per night from:€336
9.4/10
Amazing
GGuest UserThe room was slightly different from the pictures, but it didn't affect our stay. The surroundings were truly beautiful, especially the colorful autumn mountain scenery right next to the hotel. The facilities were a bit old but still clean and hygienic. The older staff members were incredibly helpful; when we requested water delivery around 6 AM, it was brought to our room immediately. However, the younger staff seemed to lack a bit. We had luggage and told the front desk that we'd wait in the lobby for about ten minutes before taking the hotel's shuttle to the Hankyu bus station. We saw the shuttle arrive and leave twice, and we didn't have time to go out and stop it. It would have been great if a doorman could have held the car for us. This caused a delay of about 20 minutes. Luckily, we had plenty of time before our scheduled bus departure, otherwise, we would have been very anxious.
Hotel near Arima Onsen Hotspring, Kobe 51.6% of visitors choose this area
Price per night from:€339
9.2/10
Great
GGuest UserThis time, I was assigned a room on the 29th floor with a mountain view, which I think offers the most beautiful scenery! What truly impresses you about Hotel Okura isn't just the hardware (though it's excellent), but the service! That kind of 'proactive' service awareness means they've already anticipated your needs and processes before you even speak. Someone greets you at the entrance, guides you with your luggage, and the flow is crystal clear. Check-in is hassle-free, with a rhythm like a well-oiled machine, yet it never feels cold. From the moment you walk in, you can clearly feel their dedication to making guests feel at home during the often-frazzling 'arrival to room' period. The room still exudes the confidence of an old-school five-star hotel, with a comfortable sense of space and meticulous details. Especially that feeling of 'settling in comfortably' is something trendy influencer hotels can't match, even though the Okura has become quite popular itself 😝. But it still holds up to repeated stays and contemplation. The bedding, soundproofing, and cleanliness are top-tier, the kind where you can immediately relax once you're back in the room. What's even more impressive is that the Okura's excellence isn't just about one specific point, but about 'never dropping the ball.' The staff don't overdo it, but they're always there when you need them, and they never disturb you when you don't. The phrase 'subtle yet pervasive' perfectly describes this hotel. Kobe Okura doesn't make you think 'wow, it's so new and luxurious,' but rather, it shows you what the standard of a five-star hotel truly is. My only small regret is that the dessert shop is under renovation, and the previous Okura-owned supermarket has been replaced by a FamilyMart.
Rramu*raimuThe location, food, and service were all excellent.
The view of the Akashi Kaikyo Bridge right in front of us was spectacular! We spent a relaxing time watching the ever-changing scenery.
Because it was all-inclusive, we were able to freely use alcohol and snacks in the lounge. Highly recommended!
KkarekarekareBook a female dorm room for 4 people, but I was alone so have the room for myself. The bed is futon style, a thin foam and then the futon mattress itself. We get a new white sheet upon check in. There's a thin full body mirror, small rack for suitcases and personal belongings, but if you need to, there's also safe box near staff room. The female dorm room is on the 2nd floor, next to the shared kitchen so you can kinda hear other guests cooking or working on their laptop with the wifi. You can have your coffe, tea, cup ramen and even light cooking is allowed as they provided the pans, and also some seasonings. The sink and the toilet is next to it, hairdryers are available and the toilet has bidet seat.
The shower room are on the b1f floor, which a little bit of hassle because you have to pass the staff room everytime. You can wash & dry you clothes too in the utility room next to it, but I dont know if they charge or not. Another kitchen and TV room is also here. Rental towels, bath robe, one time use shaver are also available.
Over all a pleasant place if you only looking to for a place to sleep, and wash your self. It's 5 minutes walk from Oishi station. There's a small river near too which also a nice place for a small walk.
GGuest UserThis is quite a traditional onsen hotel, featuring both 'Gold' and 'Silver' springs. Our one-night stay for five people, including two meals, cost a total of 5000 RMB, and we were quite happy with the value. Upon arriving at Arima Station by bus, you can call the hotel for a pick-up service. Check-in is at 3 PM, leaving plenty of time to explore the small town afterwards, but be aware that most shops close by 5 PM. The Kaiseki dinner wasn't particularly impressive, but it was definitely filling.
Hotel near Arima Onsen Hotspring, Kobe 51.6% of visitors choose this area
Price per night from:€370
9.0/10
Great
AAnonymous UserAlthough the facilities are old, but the hygiene level is still neat, if four people live in a small room is super crowded, recommended to add more than 1100 HKD to change a larger room, but was full room can not be replaced, 1 parking 2 meals package includes dinner kaiseki cuisine, feeling is a super ordinary meal with the group, don't have any expectations, sashimi is not fresh, beef shabu shabu is delicious, but the amount is very small, if you ask for guests, it is recommended to eat outside before staying, casually satisfy your hunger to stay for dinner. Also, a free bowl of ramen will be given in the evening to satisfy your hunger.
Hotel near Arima Onsen Hotspring, Kobe 51.6% of visitors choose this area
Price per night from:€376
8.9/10
Very Good
33219****The hotel is conveniently located right next to Shin-Kobe subway station, just one stop away from Sannomiya, the city center. However, that one subway stop costs 210 yen, which is quite a bit more expensive than what you'd pay back home. So, if you have some time, a pleasant 10-15 minute walk is a great alternative. The cable car for the Kobe Nunobiki Herb Gardens is also right by the hotel, making it easy to take it up and then enjoy a leisurely stroll back down.
GGuest UserMy views is just merely the location, it's quite away from the city and my experience of the rail & subway seems not at all friendly comparing with all my whole trip. maybe there is much construction happening therefore it hinders the walk-way and directions signs & so forth. If not mistaken, the photo on the web seems not matching with the present, if that's so, would be good to up-date it.
- facilities: Yes, it very good.
- Food: Excellent.
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