Find 5-Star Hotels in Kobe

The room is large and well-equipped. The gold bath in the room is a little small, but the public bath is OK. It is very comfortable with few people. The hotel's kaiseki cuisine is very unique.

Comfortable and soothing ryokan in the heart of Arima Onsen town at the top of a steep hill! Kaiseki was awesome in quality and detailed in appearance! Soothing and relaxing onsen bath with Gold and Silver onsen. Service staff was attentive and helpful, especially the conceige! Free IPA and highball drinks after dinner, too! Nespresso coffee available in the morning. Try it to enjoy the relaxation in Kobe!

The hotel was clean, and the staff was incredibly friendly. I went on a family trip, and my parents were also satisfied. The men's and women's hot springs alternated daily, which was nice because I could try both. When I returned to my room after dinner, the blankets were already laid out. I had a great rest. Thank you.

The front desk service is very good. The room is very good, the floor-to-ceiling corner window has a beautiful view outside the window, the room facilities are very new, the room facilities are very complete, the room coffee and the refrigerator are very rich, the drinks are full, very considerate. The shampoo, conditioner and body lotion are all Bulgari, the experience is very good. They also thoughtfully prepared men's and women's skin care travel packs, which is very attentive. I would like to especially praise the staff of Hiroko-san who has been serving us since we received them during our stay. They are very enthusiastic, very attentive and very nice. The experience brought to us during our stay was very comfortable and very good. I look forward to meeting Hiroko-san again next time I stay.

Right as I stepped out of the subway station, I was lucky enough to catch the hotel's shuttle bus. The driver already had the list of guests checking in that day. Our hotel room was incredibly spacious, and the service was truly impeccable. The Kaiseki dinner we had ordered was exceptionally fresh and delicious. The hotel also features a traditional *kominka* (old Japanese house), which is said to be a lovely tea room. However, you do need to make an advance reservation at the front desk. Both the Kin-no-yu (Golden Spring) and Gin-no-yu (Silver Spring) were absolutely fantastic. Despite having a scabbed-over leg injury, I couldn't resist taking a dip in the hot springs. To my surprise, my wound showed no ill effects whatsoever.

I don't speak Japanese, only a little English, so I was worried I wouldn't understand the check-in explanation. To my surprise, I actually understood it, and the staff member who explained everything was very thoughtful with their language. There's a shuttle service, and if you don't speak Japanese and want the driver to pick you up, you can ask for help at the Arima Town Tourist Information Center.

★★★★★ Amazing Ryokan Experience in Arima Onsen We had an absolutely wonderful stay at Arima Onsen Taketoritei Maruyama. From the moment we arrived, the hospitality and service were exceptional. The staff were warm, attentive and made us feel very welcomed throughout the stay. The private onsen experience was fantastic — peaceful, relaxing and beautifully maintained. The atmosphere of the ryokan was calm and luxurious, especially with the mountain surroundings and fresh air after the rain. It was the perfect escape from the city. Our room was spacious, clean and very comfortable for the family. The meals were also delicious and beautifully presented, with great quality ingredients and authentic Japanese cuisine. The shuttle service, attention to detail and overall guest experience were all top-notch. We truly enjoyed every part of our stay and wished we could stay longer. Highly recommended for anyone visiting Arima Onsen looking for a relaxing and memorable ryokan experience. We would definitely love to return again in the future.

A heartwarming and thoughtful mountain hotel experience. This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around. The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless. The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.

We stayed at Negiya Ryofukaku in Arima Onsen during the maple leaf season, opting for the West Wing's deluxe Japanese-Western mixed room with a mountain view. The hotel staff were incredibly attentive and thoughtful, making us feel truly comfortable. Looking out the window, the mountain was ablaze with vibrant red maple leaves, like a flowing oil painting—the scenery far exceeded our expectations. Upon check-out, the hotel even thoughtfully arranged a car to take us to Arima Station, which was incredibly convenient.

Once in a lifetime experience for me and my wife to see the spectacular views from our room both at night and in the morning. Also, the glamping facilties are top notch. Yuna and Yuki guided us step by step on how to prepare our dinner and breakfast. They are kind and we fully enjoy the process. We love the place and the people from Nature Live. Strongly recommended indeed!