Macau Hotels with balcony

The pillows, though advertised as coming in both hard and soft options (as shown in the picture), were too high. My 6-year-old completely abandoned their pillow in the middle of the night and just slept without one. When I asked, I was told there were no lower options available. The toothbrushes had a very unique texture. We were supposed to get a free cocktail for following their public account, but because of a typhoon, the rooftop bar was closed, so we didn't get it. The staff member said it was a complimentary offer, so if it wasn't available, it just wasn't available – they seemed quite inflexible when issues arose. Also, the twin beds were only 1 meter wide, which is really too small. That night was a Saturday, so for various reasons, the price of 1700 RMB was quite expensive.

Every year, I choose Galaxy Resort to celebrate my mother's birthday. Since it's summer, we can go to Grand Resort Deck to play in the water, and it's a one-stop shop for dining and watching movies. If you want to go from the hotel to the resort's mall, you can take a shuttle bus or walk to the JW Hotel. It's actually just across the road. On the day of check-in, I'm very grateful for the arrangements made by Yannie and Fung at the front desk. Both receptionists were polite, friendly, and very thoughtful. It was extremely busy that day due to a concert, and it was rare to see them maintain such professionalism. Their service attitude was excellent, and they provided us with a wonderful stay.

The room was clean and tidy. Although a bit small, it had all the necessary facilities. Even though it's a new hotel, there was no strong renovation smell. The soundproofing was also decent. It's quite close to the City Hall and Our Lady of the Rosary Church. The front desk staff were very friendly and communicating in Mandarin was no problem. They even gave a small gift upon check-out. I would definitely stay here again if I have the chance.

To sum it up, this is a hotel with incredible value for money in Macau. Complimentary one-way private car transfer service (choose either pick-up or drop-off): The hotel offers a free transfer service, and we were picked up directly from the airport to the hotel, which was incredibly convenient. When we were leaving, we couldn't find a taxi, and the staff very kindly helped us call one, which was fantastic. Facilities: The hotel amenities include a Dyson hairdryer, Acqua di Parma toiletries, etc., on par with what you'd find at Morpheus. It exceeded my expectations and I was very satisfied. Cleanliness: The hotel is generally very clean. The hallways, rooms, and even the balcony all looked quite clean. Since it's near the sea and on a lower floor, the bed felt a bit damp, but it was an acceptable level of dampness. Ambiance: I came specifically for the castle-like architectural features. Upon entering, there's a mountain spring by the steps. Our sea-view room directly faced the ocean and the towering buildings across from it. Both the daytime and nighttime views are remarkable, and if you don't feel like going out, just sitting on the balcony and enjoying the sea view is quite chill. Service: The staff were very warm and attentive. It was my first time using the hotel's pick-up service, so I wasn't entirely familiar with it, but everything was handled perfectly.

The room was neat, bright, and clean. Although not large, it was well-equipped and very comfortable. The surroundings are beautiful, and there's even a rooftop garden. It's very close to the city center, yet surprisingly quiet. Located on a hillside, it's perfect for those who enjoy walking and getting some exercise. A short walk further up the hill leads to a park with panoramic views of the entire city. The hotel also offers a transfer service, making it very convenient for getting to your next destination.

The environment is incredibly quiet and beautiful, nestled on Bishop Hill with direct views of the Macau Tower. The service was excellent, especially the shuttle bus service which made getting around very convenient. The hotel staff were also very friendly and even upgraded our room for free. Housekeeping did a fantastic job keeping the room spotless during our extended stay. The hotel's breakfast buffet was wonderful and very satisfying. Cleanliness met five-star hotel standards. We've stayed here more than once, and overall it always feels very comfortable, like returning home each time.