The Palazzo Versace Macau was recently opened in 2024, making it a fantastic choice for those staying in Macau. The hotel is conveniently located a short 4km drive from Macau International Airport. The closest major public transportation, East Asian Games Metro Station, is only 600m away. The nearby area boasts an abundance of attractions including Macau 2049, Fun Fun Kart and Studio City Macau. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Macau hotel offers parking on site. According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with families.
"I've always wanted to stay at Versace, as most reviews were excellent. This time, I booked a garden view room with breakfast for two.
We arrived around 2 PM. Although early check-in wasn't possible, the front desk was very kind and helped us with the registration process. Both the front desk staff and the luggage handlers were very polite and friendly!
When we returned to pick up our room key at 3:30 PM, we were a bit lost in the lobby, unsure where to queue. Immediately, a lady (I assume the lobby manager?) appeared before us to assist us... It was then that I became absolutely certain that Versace is a 'true' 5-star hotel!! 👍🏻👍🏻👍🏻
**Hotel Location:** There's a shuttle bus service covering many routes, and it's also a short walk to Grand Lisboa Palace.
**Hotel Facilities:** The pool is absolutely beautiful. Next time I stay, I'll definitely bring my swimsuit. However, I was a bit puzzled by how small the gym was, with only 3 machines and some other equipment. If you want to work out, I'd suggest going directly to the gym at Grand Lisboa Palace instead!
**Room:** The room was very spacious, with beautiful and comfortable color schemes. This time, I booked an inner garden view room, and watching the dome's lights change color at night was stunning! I do have a couple of suggestions though: perhaps add a full-length mirror and a small stool near the entrance for guests to tidy up and put on shoes before heading out! Also, a magnifying makeup mirror in the bathroom for female guests to remove makeup would be a nice touch! There were also welcome fruits and a free mini-bar.
**Breakfast:** We had breakfast at GALAXY Restaurant, which has a beautiful European-style interior design. It wasn't a buffet; it was à la carte, and the food was decent.
Something minor happened that day: the two gentlemen at the table next to us were watching videos on their phones throughout their meal. When I couldn't tolerate it anymore, I stepped out to seek assistance. The server, Crystal, immediately helped us move to another table and expressed understanding of our desire to enjoy a peaceful breakfast. Afterwards, the restaurant manager, Sophie, came over to apologize. An expatriate server also chatted with us and took photos. These gestures made me truly appreciate GALAXY Restaurant and the Versace hotel!! ❤️🩷
**Overall:** For a hotel to make guests want to return, service is undoubtedly the top priority. Guests can genuinely sense whether the smiles from the staff are heartfelt or just mechanical.
Here, thanks again to the front desk staff, luggage handlers, the lady lobby manager, Crystal and Sophie from GALAXY Restaurant, and the expatriate male server during my stay! You are the reasons I will strongly recommend and return to Versace! 👍🏻👍🏻👍🏻👍🏻🥰"