Luxury Hotels in Macau

"I stayed at The Londoner Royal Garden for two nights. From the moment our butler, Willson, and I discussed the details before arrival, I immediately felt the exceptional service: efficient and attentive. Royal Garden was a special choice for our trip to Macau, so we were eagerly anticipating the hotel experience. We often stay in hotels on business trips, and sometimes there's a gap between our expectations and the actual experience. However, The Londoner Royal Garden constantly surprised, touched, and exceeded our expectations. Knowing that we were celebrating a family member's birthday, beyond the usual courtesies, butlers Willson and Joa went above and beyond to make thoughtful arrangements throughout our stay. Every little detail, from the small card to the heartwarming birthday song, touched the family and us, making us feel like family. A luxury hotel is more than just about the high-end ambiance and amenities; it's also about the operational philosophy and advanced service of the entire team, from the director to the butlers. What's particularly touching is the warmth of the hotel. Royal Garden is a warm and beautiful home-like experience. We express our sincere gratitude to the team at The Londoner Royal Garden."

"The Ritz-Carlton at Galaxy Macau truly represents the pinnacle of luxury. The expansive Galaxy Macau resort offers convenient access to shopping and dining. The hotel itself is incredibly opulent, and with fewer guests, it provided a serene and comfortable atmosphere. Our guest room was impeccably clean and tidy. Everything about our stay was perfect, complemented by exceptionally attentive and thoughtful service."

"This was my first time staying at The Londoner Macao, and it was absolutely fantastic, full of ceremony! If you appreciate that kind of experience, you'll love it here! Krystal and Adraina handled all our requests and services before and during our stay, and even upgraded us to a twin-bed suite for free, which was very comfortable. I think the hotel's location is the best in Taipa. It's quite central, making it convenient to get anywhere. It's well-connected, and shopping and dining are very accessible. The only exception might be going to Galaxy, which might require a taxi (or a 20-30 minute walk 🤣). The Huating (Club Lounge) privileges were the highlight of this stay! The breakfast, afternoon tea, and cocktails were all exquisite, thoughtfully prepared, and delicious! If you have a small appetite, you really don't need to eat out at all when staying at The Londoner! Over our three-day stay, the meals varied slightly each day, so it never felt monotonous! For breakfast, you could even choose between two different dining areas daily: one specializing in lobster benedict, and the other in Japanese sashimi. The à la carte congee and daily soup were also delicious! Highly recommended! I'll definitely choose to stay here again on my next trip to Macao!"

"Genuinely the best hotel that I’ve stayed at, the service they provide is consistently top notch. They truly make you feel comfortable and assisted through your whole stay. I had went there to celebrate my birthday, they provided wine, cake, decor and the nicest view! The staff in the pool are also amazing. I enjoyed my stay so much, money truly well spent andwill be coming again!!"

"An absolutely wonderful experience! The front desk service, provided by a Malaysian girl, was exceptional. From check-in to personally guiding me to my room and explaining all the facilities and their use, she was incredibly nice. The room itself was spacious, and the fresh and delicious fruit delivered daily was a lovely touch. Evian water was readily available everywhere. The room was also cleaned promptly and thoroughly. The 31st-floor pool was sparkling clean. All in all, this is hands down the best hotel in Macau. I will definitely choose Banyan Tree again for my next visit."

"Stayed at this hotel 12 years ago, and decided to revisit. I'm impressed by how well the rooms have been renovated and maintained; it's still a great choice. The location is also very convenient, just a short walk to Rua da Cunha. Plus, there's a Haidilao hotpot on the first floor, and the third floor has a good selection of brands, including Pop Mart, which even carries items that are sold out in mainland China."

"I had such a wonderful stay at Studio City Macau and it became one of the most memorable parts of my trip. I was so happy and touched that the hotel prepared a room with an Eiffel Tower view exactly as I requested. They also surprised us with a birthday cake and beautiful balloon decorations because I mentioned that I would be celebrating an early birthday with my mother. It made the experience feel extra special and thoughtful. The room was very clean, comfortable, and relaxing. The bed was incredibly cozy, and I loved that the air conditioning could be adjusted easily to the perfect temperature. The bathroom amenities were excellent quality, and the minibar was refilled daily. The staff were also very kind and helpful throughout our stay. When I asked about where to find good egg tarts inside the building, the staff gave great recommendations and directions. One small downside was that the hotel shuttle bus stop was quite far from the main lobby — around a 300-meter walk toward the back of the building. However, everything else about the stay was amazing, so it still felt like a perfect and relaxing getaway. I would definitely love to stay here again in the future."

"The facilities here are incredibly comprehensive, and the concierge service is top-notch. From the moment we stepped out of the car, everyone was so welcoming and guided us every step of the way. They even have a fun check-in game, though our time was a bit too short to complete all the tasks – we'll definitely have to come back for that! The hygiene was impeccable, and the ambiance can only be described as opulent and very British. We ordered breakfast in the hotel, and the service was outstanding; the service fee was absolutely worth it. The breakfast portions were huge; my child and I couldn't even finish it all. The family room was incredibly comfortable, and my child was thrilled with the complimentary small toys. I spent ages choosing a hotel and saw a lot of negative reviews, but after actually staying here, I honestly have no idea where those bad reviews came from. Shopping is super convenient, and there's a free hotel shuttle to other places. They even thoughtfully tell you the shuttle times. The lady who checked us in was exceptionally beautiful and gentle. After we finished the check-in process, she even walked us to the elevator, afraid we might get lost, and introduced us to all the hotel's offerings: where to eat, where to shop, and where to catch the bus for excursions, including the bus schedule. All in all, it was a truly delightful trip. Macau gave us so many surprises, and my only regret is not staying longer. Next time, I'll definitely allocate more time to Macau. It's so clean everywhere and perfect for quietly appreciating your surroundings and unwinding. I've already shared my itinerary with my colleagues at work, and they've decided to follow my route! The hotel environment is excellent, and the bathtub was very clean. After a quick rinse, my child played in it for two hours and had a blast. Both the children's bed and the adult bed were very comfortable, and the soft pillows were great – they even have specific ones for sleeping and for leaning against. As for power outlets, they were all standard mainland China plugs, which was great. I had even bought an adapter, but didn't need it in either Hong Kong or Macau; Hong Kong hotels provide them, but in Macau, you can plug directly in. My stay at The Parisian this time was fantastic, looking forward to the next visit! Because I had to take a ferry back to Shenzhen and wasn't sure how to get there on my first visit, I called the front desk. They transferred me to the concierge, and everyone was incredibly enthusiastic and detailed, better than many apps. All my questions were answered. I called the front desk several times, and they were always so detailed and resolved all my issues. Loved it! Thank you!"

"Facilities: The facilities are excellent, with a bathtub and a small fridge. Soaking in the tub after walking 20,000 steps a day was incredibly relaxing, and you could even watch TV (though the TV programs seemed to repeat; I watched the same news two days in a row). It was a sea-view room, directly facing the Macau Tower, perfect for photos. There's also an infinity pool on the 2nd floor, open at 8 AM. It's great for swimming, taking pictures, and checking in. Just remember to bring your room key card for registration. There are changing rooms and showers, and they provide slippers. The lighting in the morning is fantastic for photos. Environment: The hotel is located inside a mall. There's a slope to get in, but you can avoid it by taking another route: from MGM, there's an underpass that leads directly to the hotel lobby (L floor). If you enter from the slope side, you'll be on the G floor, and you'll need to go down one escalator to check in. The location is close to MGM and Wynn, so you can easily use MGM's shuttle bus. I never needed to use the hotel's shuttle. Service: The front desk staff was very thorough and attentive. A MOP 1000 deposit is required. I had seen on Xiaohongshu (a social media platform) that some people had deductions from their deposit, so I asked the front desk what was chargeable. The deposit refund was quite fast; I checked out at 11 AM and had already received it by the time I wrote this review. The hotel also provides a set of discount coupons. I think they'd be quite a good deal for family trips (or at least for two people), but I was traveling solo so I didn't use them. Both the G-floor exit (next to Pop Mart, where food deliveries are also picked up) and the L-floor exit have staff guiding guests and helping to call taxis. However, I didn't think it was necessary, haha. I took the elevator directly to B2, followed the signs, and asked for directions to MGM (thanks to Xiaohongshu tips) to catch MGM's shuttle bus to the airport. It cost 0 MOP, and the bus ride was about 20 minutes, with two stops at border crossings – very convenient."

"The Londoner Grand Macau – Suite Experience Review Our family usually chooses suite rooms when we travel, as we value a good night’s rest to prepare for our next journey. Having stayed at many luxury hotels, we’ve experienced excellent service before—but what we experienced at The Londoner Grand truly stood out on a different level. During our stay, Michelle consistently checked in on us to make sure everything was comfortable and that we had no inconveniences. Her attentiveness went far beyond standard service—it felt genuinely warm and thoughtful. Every small detail was handled with such care that it redefined what true hospitality means. The suite itself was exceptional—spacious, elegant, and incredibly comfortable. The bedding was perfect, allowing us to fully relax and recharge. What made our stay even more special was the thoughtful birthday setup prepared for us, which created such a memorable and heartwarming moment for our family. We were also deeply touched by the personalized touches Michelle prepared. She is unexpected gestures that made us feel truly valued as guests. The breakfast experience was equally impressive. The selection was outstanding, and even included caviar—something that elevated the entire dining experience and made it feel truly luxurious. We would also like to extend our sincere thanks to Regie, the Filipino staff member who warmly assisted us with our pickup. His kindness gave us a wonderful first impression and set the tone for the rest of our stay. Having visited many hotels around the world, this is the first time we have experienced such detailed and heartfelt care in every aspect. Without a doubt, we will choose The Londoner Grand again on our next visit to Macau."