GGuest UserI guess I'm a loyal customer of this hotel in Xian Mountain, Qiandao Lake. I've been there twenty times, and every time I visit Qiandao Lake, I still choose this hotel. There's a unique sense of appropriateness here – they don't seem to be merely providing service, but rather 'taking care' of you, making you feel like entering the hotel truly marks the beginning of a vacation: free, comfortable, pleasant, and warm!
I felt it the moment I arrived.
The car had barely stopped at the entrance when the bellhop scurried over to open the car door, greeting us with a smiling 'Hello, welcome home.' After we checked in, a bellhop proactively helped us with our luggage, introducing himself as he led us to the elevator: 'If you need anything these next few days, just call the concierge. My name is Henry.' He was a bright and efficient young man with a constant smile. Just hearing him say that, and seeing his smile, made you feel like he wasn't just completing a task, but genuinely inviting you to reach out, all to put your mind at ease!
On the day we checked in, I casually asked if there were any good running routes nearby and what fun things there were to do. Henry actually took the time to draw me a map, explaining the hotel's layout, where I could run, where I could cycle, where I could hike, where I could pick bayberries, and where I could eat. He even reminded me, 'Before 6:30 AM, the boardwalk is less crowded. If you like photography, you can go and take pictures of the sunrise; it’s really beautiful.' The next morning, we indeed went to the lighthouse and the camphor tree forest. When we returned, dripping with sweat, we ran into him again in the lobby. He enthusiastically asked, 'Finished your run? The weather's great today, how was it?' – just like an old friend I'd known for ages. It feels wonderful to be remembered!
Another time, our group of ten went to the hotel. In the evening, he led us to chase the sunset. We walked cheerfully along the path on Xian Mountain Peninsula. He walked in front, constantly describing the surrounding scenery and sharing stories of past guests, occasionally turning back to make sure everyone was still with us. In that moment, it didn't feel like staying in a hotel; it felt more like being shown around by a local old friend, listening to him share everything about the area…
The hotel is now called InterContinental One Thousand Island Lake Resort, and everything is still as beautiful and comfortable in that resort style. The moment you step into your hotel room and open the door, the entire Qiandao Lake unfolds before your eyes. You can't help but think: 'This is exactly what I wanted!' The mist and mountain breeze intertwine, a gentle drizzle, so comfortable you don't want to move. The bedding was just the right firmness, and I swapped my pillow for a buckwheat one, sleeping soundly until my alarm went off – which is quite rare in a hotel. The breakfast restaurant is also the most extensive among similar hotels, with a vast array of dishes prepared meticulously. There were six or seven kinds of green leafy vegetables for the salad alone, and a variety of dressings. There was also a young man making fresh squeezed juice, busy but with a good-natured smile on his face all morning long…
So, what does staying in a hotel mean, you ask? Is it just staying for two nights, looking at the lake, and eating fish head? Actually, it's about enjoying the service the hotel provides, not just the 'hello, thank you, sorry' routine, but feeling that someone truly cares about your feelings, your needs, and your mood! InterContinental One Thousand Island Lake Resort doesn't feel like staying in a hotel to me; it feels more like visiting a friend's home who truly understands you. You want to go back every now and then to see your old friend and everything you hold dear! The lake view is beautiful, but what makes me want to keep returning are those warm moments I remember…
The lake views will stay in our photo albums and on our phones, but those people and those moments of being treated with kindness will always remain in my heart…
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