Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 22, 2026|Guestroom (2 Beds)
Guest UserThe hotel is located within the Yunqi Bamboo Trail scenic area, and the scenery is indeed beautiful, especially in the early morning before tourists arrive, when you can enjoy the 'Big Tree Kingdom' all to yourself.
However, the room amenities are limited, and tourists constantly pass by the window during the day, so the curtains can't be opened.
A highlight is the unlimited supply of Hupao Spring water, but there's no space to set up a tea table.
Our butler, Xiao Yu, was very responsive and always ready to help.
The breakfast, though small, was exquisite, with made-to-order noodles that tasted great.
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Price per night from:NZD 213
Posted on Jul 20, 2026|Deluxe Classic Room (2 Beds)
Guest UserThis family-friendly hotel is definitely worth revisiting! As soon as we parked, my kids were drawn to the swimming pool and play area on B1. Check-in was effortless. Our concierge, Anne, provided excellent and attentive service throughout our stay! The room was equipped with a complete set of children's toiletries and a kids' vanity, which shows great attention to detail. The restaurant has a dedicated kids' buffet station, with nutritious and adorable dishes. Both breakfast and the dinner buffet were perfectly to our taste; even my picky eater ate more than usual. What's more, my child lost their first tooth during breakfast, making it an unforgettable moment! The room offered beautiful lake views, perfect for adults to enjoy the scenery. Our whole family had a perfect vacation, and we've already promised the kids we'll bring their grandparents next time!
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Price per night from:NZD 310
Posted on Jun 2, 2026
Guest UserHidden gem in the Fuchun Mountains, this Japanese-style hotel instantly transports you to a Kyoto garden! ✨ Every room features a private onsen with a hinoki wood tub and 24-hour flowing water. Soaking in the evening as the garden lanterns light up creates an incredibly atmospheric experience. The butler service is attentive and thoughtful, and the check-in hand-washing and bell-ringing ceremony is a delightful touch. The nine-compartment breakfast is exquisite and delicious, perfect for photos. This is absolutely my top choice for a short getaway in Hangzhou!
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Price per night from:NZD 530
Posted on Aug 2, 2026|1 King And 1 Single Premium Kids Theme Lake View
Anonymous UserSunset at Xianshan Peninsula: It feels like an island with a single hotel.
First day minibar experience: Plenty of Nongfu Spring water!
First day welcome fruit: Peaches were hard. Haha.
Service: The hotel has a shuttle bus to the high-speed rail station, which is great. It's about 50 meters straight out from the exit. The schedule is fixed, so you need to plan ahead. It's still more suitable for self-driving.
Surroundings: It's very convenient to get to Pixiu Town. There are hot air balloons, go-karts, and water activities. There's also a beer museum to visit with many activities inside, the VR is quite good. However, it's inconvenient to go to other places.
Suitable for a vacation if you don't want a crowded experience.
Facilities: Both indoor and outdoor swimming pools are available.
Cleanliness: Relatively clean.
Special Feature: There's an instant noodle bar from 9 PM to 11:30 PM. It gets so crowded it makes you question your life choices.
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Price per night from:NZD 233
Posted on Jun 14, 2026
Guest UserI originally booked this hotel for the convenience of taking my child to Rotten Apple Park (which is directly opposite the hotel, and Hangzhou Paradise is even closer, just across the road). However, the hotel's service was a wonderful surprise, especially the butler, Ranran. She was so enthusiastic, adding me on WeChat beforehand to greet me. Upon check-in, she escorted me to my room, introducing the hotel's features along the way (she had already prepared the child's bed rail and potty that I requested in the room). She responded promptly to all my WeChat requests (providing bath bags, refilling bottled water, etc.). She even thoughtfully reminded me of meal times and locations before dinner and had a deer-shaped cart ready for my child when we went downstairs (my child absolutely loved it).
The First World Hotel is a hotel with a strong tropical feel (in a Southeast Asian style). It's very large and has a domed garden with many tropical plants (the hotel upgraded our room to one with a terrace, which opens directly to this garden. It rained on our first day, but there was no rain noise at all in the room). The hotel also has the Yunman Hot Springs, which I didn't get to try this time as I didn't bring a bathrobe, but it looked great, and I plan to come back for it! There's ample parking. I arrived by high-speed rail, and the front desk even proactively asked if I drove and if I needed a parking voucher.
Overall, as a family-friendly hotel, it made me, a first-time solo parent traveling with a young child, feel incredibly well taken care of. I will definitely be back! The hotel offers packages that include park tickets, and guests can get a discount on amusement park tickets (I forgot the exact price, but you can ask the hotel).
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Price per night from:NZD 115
Posted on Jul 25, 2026|Premium Garden View Twin Room With Balcony
Guest UserI specifically chose this hotel for a getaway to Tianmu Mountain, based on a friend's recommendation, and I was absolutely delighted with the overall experience. The environment is beautiful and peaceful, a perfect escape from the hustle and bustle, ideal for relaxation. The rooms were meticulously cleaned and spacious, offering a high level of comfort. All the staff members were polite, patient, and easy to communicate with. The facilities were comprehensive, and getting around was convenient. The Ancient Kiln Art Museum was a particular highlight, full of character. I didn't encounter a single issue during my stay and I'm already looking forward to my next visit!
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Price per night from:NZD 174
Posted on Jan 13, 2026
M479656****
The Brilliance Resort Qiandao Lake: An Amazing Experience, Free Room Upgrade a Pleasant Surprise!
Booking the Qiandao Lake Brilliance Resort for a client this time around was an absolutely perfect experience, especially the hotel's thoughtful free room upgrade service, which left the client feeling incredibly surprised and touched. I simply had to write a glowing review to express my appreciation!
As the party responsible for booking a business trip, what matters most is the client's stay experience. The Brilliance Resort, with its professional service, stunning environment, and thoughtful details, perfectly met our expectations and left the client with a fantastic impression of their Qiandao Lake trip. The hotel's location is already exceptional, nestled on the Pailing Peninsula, with the serene waters of Qiandao Lake to the north and the Central Lake District tourist pier to the east. It's just a five-minute drive to the commercial district, making it incredibly convenient for travel, sightseeing, and business. The ample free parking also saved a lot of hassle for those traveling by car.
Upon entering the hotel, the Chinese Sui and Tang style decor was elegant and grand. The lobby was spacious and bright, filled with a subtle, refreshing aroma. The staff warmly greeted us, and the check-in process was efficient and smooth. They were all smiles, patient, and meticulous throughout, and even proactively introduced us to the hotel's facilities and surrounding attractions. The first impression was simply perfect.
Originally, I had booked a basic lake-view room for the client, so imagine our surprise when, during check-in, the staff informed us they could provide a complimentary upgrade to a deluxe lake-view king room! This unexpected pleasant surprise instantly brought immense joy! The upgraded room was more spacious, with a well-designed layout that showcased thoughtfulness everywhere. Opening the window revealed an unobstructed view of Qiandao Lake, with its clear blue water and scattered islands. Every photo taken was a therapeutic masterpiece. All sorts of toiletries were readily available, and every detail reflected the sophistication of a five-star hotel. What's more, the room's cleanliness was noteworthy – from the floor and desktop to the bedding and bathroom, everything was spotless, even the nooks and crannies were sparkling clean, ensuring the client had a very comfortable and reassuring stay.
Beyond the impressive room, the hotel's amenities also earned high praise from the client. In the morning, they enjoyed a buffet breakfast at the Milan Western Restaurant, which offered a rich and diverse selection of Chinese and Western dishes. Freshly baked bread, local Chun'an specialties, fresh fruits, hot porridge, and pastries were all available, with fresh ingredients and excellent taste – a perfect way to start the day. During their leisure time, the client experienced the hotel's wellness hot spring pools. The 7 unique hot spring pools nestled among the pine trees each offered different benefits. Soaking in the warm spring water while gazing at the scenic beauty of Qiandao Lake was utterly relaxing for both body and mind. The hotel also boasts a gym, outdoor pool, and cycling trails. For families, the children's playground, pottery studio, and 3D children's cinema are sure to keep the little ones entertained, satisfying the needs of various guests in one go.
The service throughout our stay made us truly feel the hotel's dedication. Whether it was the patient answers from the front desk staff, the meticulous attention of the housekeeping team, or the thoughtful guidance from the restaurant and hot spring area attendants, every staff member maintained a professional and enthusiastic attitude. They responded promptly when needed and proactively offered all sorts of thoughtful assistance. The client mentioned that during their stay at Brilliance, they not only experienced the natural beauty of Qiandao Lake but also felt the warmth of being truly at home.
As a business booking, this experience far exceeded expectations. The complimentary room upgrade not only showed the hotel's sincerity to our client but also highlighted the Brilliance Resort's dedication to every guest. From the environment and facilities to the service and details, everything was impeccable, making it an excellent choice for a trip to Qiandao Lake. I've already added this hotel to our top list for business trips and personal vacations and will highly recommend it to friends. Next time we visit Qiandao Lake, we will definitely choose The Brilliance Resort Qiandao Lake again!
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Price per night from:NZD 114
Posted on Aug 27, 2023|Invincible Lake View Luxury Terrace Room (Private Hot Spring Pool)
taynealyPositives: 😁
This hotel 🏨 is GORGEOUS. Absolutely beautiful. I couldn’t decide which photos to use for my photoshoot because there are so many great pictures. The hotel is perfect for instagram or social media.
The service 👨✈️ was amazing. The staff are very friendly and accommodating to all our needs. The manager went above and beyond to make sure we were happy.
The food 🍱 was delicious! There are many different choices and set options. We especially loved the fried pork.
Negatives: 😕
Location 📍you can’t hike or explore anywhere around this hotel. You are essentially stuck to this property. All activities are at least 30min-2 hour drive away.
Room design 🛏️ I included this in the photos, the bed is on a wooden stand with sharp edges and it’s very easily to run into it and forget it’s there. My bf and I both hit our shins pretty hard on it, it was painful.
Drinks🥂 it was my birthday and I wanted to enjoy some cocktails or champagne with this view, but you are limited to beer 🍺 only. Just bottled Budweiser and Tsingtao.
Overall, I’d stay again if I wanted to relax in peace for the weekend. Bring your own alcohol.
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Price per night from:NZD 144
Posted on Jan 22, 2026
_M1362186****
I read a lot of negative reviews before coming, so my expectations weren't very high. Naturally, every experience and feeling exceeded them.
First, regarding the complaints about poor hygiene and facilities, I didn't experience that at all. The room had both air conditioning and underfloor heating, so it was very warm as soon as I entered. Everywhere I went was also very clean (perhaps because Phase 3 is newer). I also didn't find the service to be poor; in fact, I felt that every staff member I encountered was very polite. As for the hot springs, the pools in Phases 2 and 3 are a bit spread out and require a shuttle bus. Aside from the most popular influencer-heavy pool, the water quality in the other pools was quite good.
Objective issues: We arrived late for dinner and could only be seated in the outdoor makeshift dining area. Although there were heaters and windbreaks, it couldn't be fully enclosed, and with a slight breeze in January, it still felt a bit chilly. (Our breakfast and dinner were buffets included in the package, and the food was really mediocre. If it's not part of your package, I wouldn't recommend paying for it; there are many restaurants nearby.) Also, walking between the hot springs can be quite cold (even though the shuttle buses have curtains).
Overall, my family was very satisfied, and I hope to have such a good experience again next time.
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Price per night from:NZD 253
Posted on Feb 23, 2024|Superior Queen Room with Hot Spring
Guest UserOverall stay was nice in the hotel. Rooms were clean and spacious. Breakfast had many western and Chinese options, which were good. Our package included indoor hot-spring experience which was suitable considering the cold weather outside.
Only disappointment was 'Nausicaa of the Wind Tour Ticket' which was included in the package while booking from trip.com. In trip.com under package details it was mentioned that it was a scenic stop/park and we thought entry to that place is free but additional rides are payable. This information was absolutely misleading as after wasting lot of time, the information we received (after calling the provided contact number, talking with Hotel staff) was 'Nausicaa of the Wind Tour Ticket' was not located in or nearby the hotel but was in a totally far-off place. No clear information was provided by calling the contact number on how to use the offer as mentioned in trip.com booked package description.
Either trip.com should remove that offer or provide a clear description about the location of that place, with pictures if possible, otherwise people will feel lucrative about the offer and go for the booking which actually is misleading.
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Price per night from:NZD 206