Is Shanghai Safe? 3 Essential Safety Tips for U.S. Travelers
It’s been a while since I last visited Shanghai—so how safe is it these days? Maybe you’ve worried about getting caught up in trouble in China…
The good news: Shanghai is generally safe. Public security is stable, and many areas are perfectly fine for walking alone at night, including for women.
In this article, I’ll give you a clear picture of Shanghai’s safety on the ground and share three practical tips to help travelers avoid trouble. Read on, and you’ll be ready to enjoy your stay in Shanghai with confidence!
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The Latest Safety Information for Shanghai, China
| Category | Current Situation | Notes |
|---|---|---|
General Safety | Shanghai is generally stable and safe for travelers. | No major widespread violence or travel‑restricting advisories specific to Shanghai. |
Petty Crime | Pickpocketing, bag snatching, scams occur in crowded areas. | Common around transit hubs, tourist spots and busy streets. |
Scams & Fraud | Tourist scams (fake services, overcharged bills) reported. | Always check prices and avoid unsolicited offers. |
Security Presence | Local police maintain public order; CCTV is widespread. | Standard vigilance recommended. No specific increase in violent crime. |
Travel Rules | Foreigners must carry ID/passport; register hotel address. | Standard local requirement in China. |
Health & Travel | Watch for seasonal illnesses and travel traffic peaks. | Consider travel insurance. |
📍 Official Government Travel Advice
For the most authoritative safety updates, check the U.S. Department of State travel advisory for China and Shanghai here:
👉 U.S. Department of State – China Travel Advisory
https://travel.state.gov (search Shanghai, China)
Three Things Travelers Should Watch Out for in Shanghai, China
1. Scams by fake police officers
Shanghai police officers
In Shanghai, China, you may encounter individuals posing as police officers who approach you under the pretext of checking your ID or conducting drug tests.
Real police officers always carry their police ID and never ask for cash on the street. If something feels suspicious, please check with the nearest police box or consulate. Please walk in busy, well-traveled areas whenever possible, and avoid walking alone late at night.
2. Problems when using payment tools
QR Code in China
In China, mobile payments are more common than cash. In particular, watch out for scams involving WeChat Pay. When paying by scanning a QR code, a fake QR code may have been pasted over the real one.
Even if a stranger asks you to send money via WeChat, do not comply under any circumstances. When paying at a store, be sure to use the official QR code displayed at the checkout, or confirm directly with a staff member.
3. Taxi rip-offs
Shanghai Taxi
In China, it’s important to spot licensed taxis. Shirotaku (unlicensed taxis) are likely to take the long way around or demand exorbitant fares.
Licensed taxis always use a meter and display the taxi company name and permit. Before you hop in, please make sure the meter is running. At airports and tourist attractions, never accept rides from taxis that tout for business.
Which Areas in Shanghai Should You Be Extra Cautious about?
These areas tend to have higher rates of theft and scams compared to other places. As you explore, stay mindful of your surroundings and put safety first.
1. Nanjing East Road Nightlife Area
Nanjing Road, The Most Typical Pedestrian Street in Shanghai
At night, this area sees frequent street solicitation, pickpocketing, and theft of unattended belongings. In particular, “karaoke scams” and “teahouse scams” targeting foreign tourists have been reported.
Even if a stranger approaches you, don’t be too quick to go along with them. It’s important to take precautions, such as always keeping your valuables in the hotel safe and avoiding walking alone at night.
2. Around The Bund
The Bund Shanghai, Waitan - The Waterfront Landmark of the City
This is an area where pickpocketing and theft from unattended bags are more likely to occur. There have been reports of crimes targeting tourists who are engrossed in taking photos.
Always carry your bag in front of you, keep an eye on your belongings even when taking photos, and stay alert for any suspicious individuals around you.
3. Around Yuyuan Bazaar
The Amazing Yu Garden - Shanghai | A Tour of Yuyuan Garden - YouTube
There have been reports of high-pressure sales of counterfeit brand-name goods and rip-off tactics. Make a point of shopping at official stores and avoid buying items on the street.
When it’s crowded, stay especially alert for pickpockets and theft of unattended items. Remember to keep your bag securely zipped and carry your cash in separate places.
Reviews of Popular Areas in Shanghai
Nanjing Road Pedestrian Street
4.7/5
1249 reviewsNanjing Road Pedestrian Street is one of the busiest and most exciting places to visit in Shanghai. The street is lined with many shopping malls, local stores, restaurants, and cafés, making it a great place to shop and explore. I enjoyed walking along the lively street, especially at night when the bright lights and large displays created an exciting atmosphere. There were plenty of food options, from local snacks to international restaurants. It was also a good place to buy souvenirs and experience the energy of the city. Overall, Nanjing Road Pedestrian Street is a must-visit destination for shopping, dining, and sightseeing. I would happily return on my next trip to Shanghai.
What Are the Safer Neighborhoods in Shanghai, China?
Even within Shanghai, China, these areas are known for their safety and are considered places where locals feel comfortable visiting.
1. Huaihai Road & Xintiandi Area
In Shanghai, this neighborhood is lined with luxury boutiques and sophisticated restaurants, and features robust security.
Security staff patrol the area 24/7, and numerous street security cameras are in place. What’s more, thanks to its large international community, English-language signage is plentiful.
With plenty of foot traffic day and night and bright streetlights, even solo female travelers can explore with peace of mind.
Recommended Hotels in the Huaihai Road & Xintiandi Area
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NO.1
2. Lujiazui Financial and Trade Zone
One of Shanghai’s signature business districts, packed with the offices of international companies.
Many buildings have on-site security guards and are equipped with the latest security systems, making the area exceptionally safe. Public transportation, including subways and buses, is also well developed. It’s known as a safe area popular with tourists and international business travelers alike.
Recommended Hotels in the Lujiazui Financial and Trade Zone
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3. Gubei and Hongqiao Area
An upscale residential neighborhood that’s home to many expats.
There are many international schools and supermarkets for foreigners. Thanks to the close-knit local community, you can enjoy a worry-free stay.
Security guards are stationed in residential neighborhoods, and parks and public squares are well maintained, creating an environment where even families with children can live safely.
Recommended Hotels in the Gubei & Hongqiao Area
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3 Must-Follow Safety Tips in Shanghai, China
Learn 3 tips to help you travel safely in Shanghai, China
| Tip | What to Do | Why It Matters |
|---|---|---|
1. Manage Valuables | - Keep a copy of your passport; original in hotel safe - Wallet in inner pocket; split cash - Smartphone in inner bag, not back pocket- Keep bag zipped; carry backpack in front | Reduces risk of pickpocketing and theft |
2. Behavior While Sightseeing | - Travel in groups; avoid going out alone - Don’t blindly follow strangers- Be cautious of invitations (“tea,” “practice English”) - Stay aware when taking photos- Keep belongings close on subways/buses | Helps prevent scams and petty theft |
3. Stay Connected & Ready | - Get a local eSIM if needed - Keep your U.S. phone number active - Use apps like WeChat Pay and maps | Ensures you can call for help and navigate easily |
For a smoother, more enjoyable trip to Shanghai, fast, reliable internet is a must!
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Who to Contact If You Run into Trouble in Shanghai, China?
Make sure to take precautions, such as keeping a record on your smartphone
1. Embassy of U.S. in Shanghai, China
If you run into serious trouble or lose your passport while in Shanghai, contact the U.S. Embassy or Consulate for assistance.
U.S. consular staff are there to help protect American citizens and provide support to travelers.
Official Contact – U.S. Consulate General, Shanghai
- Phone: +86 21 3217 4650
- Email: use the contact form on the official site: Shanghai U.S. Consulate Contact
2. Shanghai Municipal Public Security Bureau (Police)
In emergencies such as becoming a victim of a crime or being involved in a traffic accident, please contact the police immediately.
When you’re in Shanghai, dial 110 for the police emergency hotline. There’s also an English-language police hotline at (021)6357-6666.
The Foreigners Service Center of the Shanghai Public Security Bureau can assist with residence-related procedures and consultations.
Let’s Set Off on a Safe Trip to Shanghai, China!
Take a visit to the world-famous Disneyland
Shanghai, China is generally considered a safe city. In tourist areas and major cities, there’s a strong police presence, so you can expect to enjoy your trip in a safe environment.
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Top Hotel Picks in Shanghai
5 star
Outstanding12039 Reviews
People's Square Area Shanghai|0.54km from city center
This time, when I brought my child to Shanghai for a trip, I still chose the Crowne Plaza Shanghai Nanjing Road. After a tiring full day at Disneyland, we arrived at the hotel and were grateful for the room upgrade to a suite. After checking out, we realized we had left a bag behind. A big thank you to staff member #066 who helped us find it and even arranged for it to be couriered home. The service here is absolutely amazing! Thank you very much! ❤️❤️From€86
Outstanding6398 Reviews
People's Square Area Shanghai|0.47km from city center
Our first trip to Shanghai with my wife and child was a wonderful experience. The room was clean, spacious, and very comfortable for our family. The breakfast selection was also excellent, with a good variety of choices each morning.
What truly made our stay exceptional was Jackie. She provided outstanding service and went above and beyond to make us feel welcome and at ease. We were especially grateful for her kindness and support when our child fell ill. Her genuine care, attentiveness, and professionalism made a difficult situation much easier for us.
Thank you, Jackie, and the entire team, for the warm hospitality. We highly recommend this hotel and would gladly stay here again.From€94
Outstanding8211 Reviews
People's Square Area Shanghai|0.7km from city center
Booked this hotel for a business trip and was genuinely surprised in a good way. Daisy provided warm and attentive service, and check-in was a breeze. The desk had plenty of power outlets, and the lighting was soft and comfortable, so my eyes didn't get tired even after working on the computer for a long time. There are many shopping malls nearby, making it super convenient for dining and shopping. I'll definitely choose this place again next time I'm in town.From€122
Very Good5327 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|1.78km from city center
I stayed at the Garden Hotel again during the May Golden Week holiday to watch the Longines Global Champions Tour in Shanghai.
My first stay at the Garden Hotel was 30 years ago. The marble in the lobby, the Rose restaurant, and the small mosaic tiles in the corridors still maintain their grand and elegant style. That's why I always come back to this familiar place whenever I return to China.
It was a family member's birthday on the day we checked in, and the hotel gave us a box of rich chocolates. I was truly touched by the hotel's thoughtfulness, it made us very happy!
**Facilities**: The TOTO toilet at the Garden Hotel is my favorite because of its washlet function, making going to the restroom so comfortable! The depth and length of the bathtub are also perfect for me. The slippers are very thick and durable; I always feel reluctant to throw them away when checking out. I even take the used slippers with me to wear on planes or high-speed trains.
**Hygiene**: The hygiene details are impeccable. The towels are soft and comfortable, with dense loops, making them very reassuring to use on the skin.
**Environment**: The hotel has its own garden, where you can enjoy a rare tranquility in the city of Shanghai during a morning stroll! Just one traffic light to the left of the hotel entrance, there are many small bars and restaurants! There are even two Michelin-starred restaurants! It's definitely worth a walk and exploring.
**Service**: I bought many things online, and they were delivered to the hotel in batches. The concierge meticulously recorded everything and delivered them to our room! When we left, the concierge helped put our luggage in the car trunk, opened and closed the doors, and politely bid us farewell.
**Welcome Package**: We received canned drinks and snacks, which was a nice surprise!From€84
Outstanding10581 Reviews
Train Station Area Shanghai|2.4km from city center
This time, my family and I stayed in an Executive Suite at the Pullman Shanghai Jing An. First off, the hotel's location is incredibly convenient. It's right near Shanghai Railway Station, so if you're coming by high-speed rail, you're there in just five minutes after exiting the station. There's also Metro Line 1 right outside, about 50 meters away, making it easy to get to many famous Shanghai attractions. The suite consists of a bedroom and a living room, which was more than enough space for our family. The living room has a sofa bed that unfolds into a small bed, which was very practical. The room itself was clean and tidy, with complete amenities, and the kids really enjoyed the screen-mirroring TV. The front desk service was excellent, both during check-in and check-out. We'll definitely stay here again.From€72
2504 Reviews
Jing'an District/West Nanjing Road Shanghai|0.85km from city center
I stayed at this hotel back when it was still the Kempinski and always had a pleasant experience. This time, under the new IHG Vignette Collection branding, the stay fell far short of expectations.
Upon arrival, there was no one outside to assist with luggage. Staff members only rushed out after they saw me already pulling my bags from the car myself. The check-in process was noticeably slower, and I wasn’t offered an upgrade — which used to be a regular, appreciated gesture during my previous stays. I was given one of the smallest rooms I’ve ever had in this hotel.
The room itself had several issues. The microwave didn’t work at all, so I couldn’t heat up the takeaway I’d brought. The bedroom TV remote wasn’t responsive; I struggled with it for a long time and eventually just managed to turn the TV off, but not control it. The worst part was the noise from the room above — constant, disruptive sounds that went on until well past midnight, severely affecting my sleep. I did call reception about it, but the noise continued.
Checkout felt impersonal and rushed. No one asked how my stay was. I simply handed over my room key and that was it. When my pre-ordered car had trouble finding the hotel entrance, I handed the phone to a staff member expecting them to guide the driver. Instead, he simply found out where the car was parked, handed the phone back, and left me to drag my luggage there on my own.
The only positive is the central location, which remains excellent. But for service, room comfort, and attention to detail, this was a letdown. I hope they can bring back the standards they used to have.From€142
Excellent9304 Reviews
The Bund Area Shanghai|1.73km from city center
After comparing many hotels in the same price range, I finally chose this one.
**Location:** The hotel is situated in Yuyuan, a prime location in Shanghai, just a few minutes' walk from popular attractions like the Bund, Yuyuan Garden, and City God Temple.
I arrived at the hotel after 10 PM. The overall ambiance was comfortable and inviting, with a strong sense of design that felt sophisticated without being overdone or artificially profound. Upon entering the room, I must say it exceeded my expectations. It felt more approachable than the pictures suggested, skillfully avoiding a forced 'vintage' look to hide any age. The smart devices and the chic color combination of deep blue and raspberry pink (dragon fruit pink) perfectly complemented the hotel's location. Although the hotel and surrounding commercial area are in the heart of the city, the nearby streets didn't feel overly congested or chaotic.
From the elevator lobby, you can catch a glimpse of the Oriental Pearl TV Tower, and the hotel's 270-degree river view rooms even offer sights of cruise ships navigating the river.
There's a restaurant on the 7th floor serving a fusion of authentic Shanghainese and Sichuan-Chongqing cuisine. It was raining, so I decided to dine in without high expectations. To my surprise, the food was delicious, the portions generous, and the prices were fair, not inflated.
The hotel offers intelligent robot room service, and the TV supports screen mirroring. The toiletries also had a rather distinctive fragrance.
Overall, after comparing it with several other hotels, my stay slightly exceeded expectations. Both the location and the overall experience were excellent.From€90
Good8569 Reviews
The North Bund Area Shanghai|2.55km from city center
I’m so glad I chose the Mehood Elegant Hotel. It was the perfect location — close to everything, not too crowded, yet not too remote either. I traveled solo with my 14-month-old toddler, and he was absolutely spoiled by all the hotel staff. Everyone treated us with so much kindness and care.
Jerry checked us in and out and even gave me a cute fridge magnet. The breakfast was delicious with so many options to choose from, the rooms were cleaned daily, and bottled water was always replenished.
Xiao Jun also took great care of us, and Yinhe Juan felt like an auntie to us. We looked forward to seeing them every morning at breakfast. They all made my stay feel so warm and welcoming — truly like a home away from home.
I’m incredibly grateful for their hospitality, and if I ever find myself back in Shanghai again, I’ll definitely be booking Mehood.
PS: the view from my room was incredible!From€95
Good3817 Reviews
The Bund Area Shanghai|1.27km from city center
As a five-star hotel, both the service and facilities are quite good. I've always heard that Westin's family rooms are great, and I got to experience one on this trip to Shanghai. I won't go into detail about the good aspects, but I do have a few suggestions:
1. For a family room, there actually aren't many kids' amenities, just a few stuffed animals. For example, a step stool could be provided in the bathroom for children.
2. The sink in the bathroom constantly accumulates water on the inner side. I'm not sure if it's due to the countertop's angle or something else, but I hope it can be adjusted.
3. The toilet paper holder in the WC is too far inward, making it inconvenient to grab paper. If you pull hard, the roll might fall off. Moving the holder forward, reversing its direction, or moving it to the right side would all be good solutions.
Overall, I hope Westin continues to improve as a high-end hotel. I look forward to experiencing it again next time!From€116
Very Good4121 Reviews
Jing'an District/West Nanjing Road Shanghai|2.6km from city center
After comparing many hotels for my trip to Shanghai, I ultimately chose this one, and it proved to be an excellent decision! 👍 While the room facilities aren't brand new, the overall experience was still great, and it doesn't feel dated at all.
The hotel's location is also superb, right near Exit 3 of Jing'an Temple Station, making it incredibly convenient to get to various attractions. The view from the room window was beautiful, and the kids were very comfortable and happy! I'll definitely choose this hotel again on my next visit to Shanghai! It offers fantastic value for money compared to other hotels!From€91
Business travel
Very Good5736 Reviews
People's Square Area Shanghai|0.9km from city center
Writing this review is not easy because I always try to stay positive and support hotels where the team genuinely makes an effort.
Overall, my first impression of the hotel was good, but as my stay continued, several issues made it difficult to fully enjoy the experience.
The biggest problem was the smell in the room. I asked to change rooms, but the alternative room had same unpleasant odor, so I decided to stay in the original one. Because of this, I shortened my planned stay. The smell wasn't just an ”old building” smell—it felt more like excessive humidity or even possible mold. It wasn't surprising to discover that the bathroom exhaust fan wasn't working.
Another unpleasant experience was waking up with what looked like insect bites after sleeping in the bed. I cannot say for certain what caused them (probably bedbugs), but it was concerning. I also had a mild allergic reaction after using one of the hotel's umbrellas, so I would recommend wiping them down before use if you have sensitive skin.
On the positive side, I truly appreciated the staff's attitude. They sincerely tried to understand my concerns and help, even if they weren't always able to resolve the issues. Their willingness to assist deserves recognition.
Breakfast is definitely one of the hotel's strongest points. There is a wide variety of quality food, and it's an excellent way to start the day.
The afternoon tea is also a nice benefit, especially with the beautiful view, making it a pleasant place to relax.
I hope the hotel addresses the room condition and ventilation issues because the staff clearly care, and with better maintenance, the overall experience could be much better.From€78
Excellent6824 Reviews
People's Square Area Shanghai|1.13km from city center
If you are first time to Shanghai and want to stay at a central location, Metropolo is your ideal option. It is right by the Nanjing pedestrian street and subway station, a short walk to the Bund. The room is comfortable and clean. Staff are friendly, and the breakfast has good selection.From€81
Outstanding4497 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from city center
Let me start with the cons: The room I stayed in was triangular, which isn't really to Chinese taste. While you can tell the decor uses high-quality materials, it's been over a decade, so the hardware is showing obvious signs of age and isn't very modern. Switches are crooked, and the lights flicker. It's like an experienced beauty; even with efforts to maintain her, her age is still apparent.
Aside from the aging hardware, everything else is quite good. The hotel's location is definitely excellent, very convenient, and the surrounding area is lively – it's one of the best spots in Shanghai. As for service, they even gave me a late check-out when I returned late. The restaurant and bar on the first floor have a great atmosphere. Overall, it's quite good. As long as you're not too particular about the newness of the hardware, it's a very good choice for a trip.From€155
Outstanding3799 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from city center
My birthday stay at The Sukhothai Shanghai was an absolute delight from start to finish, and I simply have to gush about it!
The location is incredibly convenient. The hotel is directly connected to the Taikoo Li shopping mall, so you can shop to your heart's content without worrying about the weather. The subway station is just a three-minute walk away, and it's easy to hail a taxi right outside. Plus, there's an abundance of restaurants nearby, making dining out effortless.
The service was exceptionally thoughtful and warm. The hotel proactively called me the day before to confirm my arrival time. A special shout-out to Joy from Guest Relations – knowing it was for my birthday, she went above and beyond by decorating the room beautifully and even upgraded us to a suite. During check-in, she patiently explained all the room amenities and was incredibly responsive to any requests we had. The attention to detail was impeccable.
The upgraded suite was spacious, and the decor perfectly matched my taste. The hotel's signature scent is subtle and pleasant, immediately creating a sense of relaxation and comfort as soon as I stepped in. The bathroom was uncommonly large for a hotel in this price range, and the toiletries felt gentle and soothing.
I had seen some negative reviews about the breakfast, but my experience showed that it has clearly been improved and optimized. The almond croissant was deliciously flaky, and the Tom Yum Goong noodle soup was warming and authentic. The hotel's Thai restaurant serves authentic cuisine, and guests even get an 8.8% discount.
Unfortunately, my stay was too short, and I was genuinely sad to check out. I had such a memorable and wonderful birthday here. I will definitely choose The Sukhothai again the next time I visit Shanghai.From€209
Outstanding6189 Reviews
The Bund Area Shanghai|1.65km from city center
I asked for a quiet room because I didn't want to hear the incessant motorbike beeping. We were put at the back of the hotel so apart from some air con unit noise outside, it was very quiet. The location is excellent for the Bund, shopping, line 2 on the metro which is about a 10 minute walk away. The room was big, with a bath and shower, lots of consumables like water, some free soft drinks, tea, coffee etc but bring your own toothbrush. The wifi was not very good at all. Would stay here again, and recommend. The toilet door didnt close fully so needs fixing. Free heated eye masks every day were a nice touch and you can take lots of free bottled water from the lift area.From€86
Very Good4148 Reviews
The Bund Area Shanghai|2.48km from city center
1. A big thank you to Ms. Lorna for upgrading us to the Pearl River View Room – it was absolutely divine! She helped us get a better view from our room and was incredibly quick to respond to any issues. Her service was meticulous and heartwarming. She even prepared a wonderful gift bag for our child, filled with practical items like lollipops, a Dala horse brooch, and a mosquito repellent bracelet. My child wore that red Dala horse brooch for all our photos, and it looked lovely.
2. The hotel is just across the street from the World Expo Museum, which is definitely worth a visit. It's truly impressive, with huge artworks and it hosts many important events.
3. Our room included breakfast, offering a wide selection of Chinese and Western dishes. The food was delicious and mostly made to order, providing an excellent dining experience.
4. Thanks to Ms. Rebecca for proactively informing us about the hotel's photo spots and the travel photography perks. Overall, the hotel offers great value for money, stunning views, and excellent service. Grand Hyatt is definitely our top choice when staying on the Bund in Shanghai!From€133
Outstanding7403 Reviews
Dapuqiao Area Shanghai|2.92km from city center
I came to Shanghai for a boring May Day holiday and booked a Pullman suite.
The hotel was very busy, which really tested their reception capacity.
Accor Pullman in France is pretty good, with a nice design, and the aromatherapy scent is the same as in Hong Kong.
Facilities: Higher floor rooms would be better; try to choose a high-floor room to avoid the smell of mugwort from downstairs.
Transportation: Downstairs are Sun & Moon Light, Tianzifang, and the subway, so coming directly is very convenient for city work.
24th Floor Executive Lounge Supreme Experience: The executive lounge is great, with high-altitude views.
Dining: Both breakfast and the executive lounge are good, but there are too many foreigners – mostly Koreans and Westerners. The noodle chef even paused for a moment when he heard me speak Chinese, and then switched his language system. Koreans were coolly showing off watermelon, taking five plates at a time.From€81
Very Good3208 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from city center
Excellent service . Ritz Carlton Portman Shanghai. I been staying here for the past 20 years traveling to Shanghai from San Francisco. Jing an district on nanjing west road in the middle of everything. .. biggest Starbucks in the world just a few blocks away the new Louis Vuitton boat ship store right across the street from Starbucks.. pretty good walk to the bund and nanjing road .. .. Sunny ,,the bartender mixes excellent drinks .From€146
8025 Reviews
Jing'an District/West Nanjing Road Shanghai|2.65km from city center
The location is fantastic, very close to Jing'an Temple subway station, and convenient for getting to The Bund and Yu Garden. Bus No. 71 stops right outside and goes directly to The Bund. It's a garden-style hotel. I originally booked the North Wing, but because I was traveling with a 75-year-old, the front desk kindly moved us to the quieter East Wing to accommodate my elder, with a window facing the park. They provide four bottles of water daily, and the room is very spacious and kept clean.From€48
Outstanding4614 Reviews
Jing'an District/West Nanjing Road Shanghai|4.54km from city center
Excellent 👍 The location is perfect, making it super convenient to get anywhere. The service is warm and friendly, always accommodating requests and responding quickly. Even though it's right next to the elevated road, the soundproofing is pretty good; you only faintly hear some traffic noise.From€64
Family friendly
Outstanding14646 Reviews
Lujiazui Area Shanghai|2.51km from city center
Staying at Shangri-La Shanghai was exactly what a city escape should feel like: luxurious without being fussy, courteous without feeling formal.
We were on the 25th floor, and the view of the river was the best part of the day — morning light on the Huangpu, the skyline stretching out, and at night the Pearl Tower glowing just down the road. It’s quiet up there, real tranquility despite being so close to all the tourist attractions.
The comfort carried through everywhere: the indoor pool and jacuzzi were perfect for unwinding, the gym had everything we needed, and the grand lobby is lined with high-end stores if you feel like browsing.
But the thing we’ll remember most is the afternoons — tea time in the lobby with a live folk music performance drifting through the space. It turns the whole lobby into something calm and beautiful.
Courteous staff, comfortable rooms, and a location that puts you right in the heart of Shanghai. We’ll be back.From€139
Outstanding10945 Reviews
Train Station Area Shanghai|2.52km from city center
Traveling to Shanghai, staying at the InterContinental Jing'an is definitely the right choice! My experience this time was absolutely fantastic! The hotel is located in the heart of Jing'an District, right next to Shanghai Railway Station, surrounded by 5 metro lines, making it super convenient to get to West Nanjing Road, Jing'an Temple, and The Bund.
From check-in at the front desk, I felt nothing but professionalism and warmth. They were incredibly thoughtful, proactively arranging a high-floor room with an absolutely stunning view. The front desk staff always had a smile, patiently answering all my questions. The room was spacious and bright, the bedding was soft and comfortable for a great night's sleep, and the separate wet and dry areas in the bathroom were a very thoughtful touch. The breakfast buffet offered a wide variety of options; I ate there for three days and didn't get bored. The indoor pool on the sixth floor has a 25-meter lap lane, and the gym is well-equipped.
From check-in to check-out, the entire stay was delightful. I'll definitely choose this hotel again next time I'm in Shanghai! Highly recommended!From€97
Outstanding4635 Reviews
Lujiazui Area Shanghai|2.69km from city center
The Executive Room was spacious and airy, with soft, comfortable bedding and exquisite bathroom amenities. The soundproofing was excellent, allowing for a truly peaceful rest. The hotel's location is superb, making getting around a breeze; you can hail a taxi right downstairs.
A special shout-out to Jeremy from the Executive Lounge! From check-in to departure, he was attentive and thoughtful throughout. He proactively explained all the lounge benefits, from breakfast and afternoon tea to evening service, arranging everything with meticulous care and warmth. He was quick to respond to any request, demonstrating professionalism and genuine hospitality that made us feel like family.
Our experience was perfect, highly recommended!From€283
Very Good1476 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.98km from city center
Excellent location, proactive service, and complete facilities! Highly recommended, I really loved it. It has kitchenware, utensils, and even a washer-dryer, which is perfect for longer stays. The only minor drawback is that it's a bit far from Hema Supermarket, about one subway stop away. However, the surrounding areas like Dongtaili and Xintiandi are fantastic for a city walk.From€84
Good3586 Reviews
Pudong International Airport Area Shanghai|31.88km from city center
I was staying with friends for the weekend and wanted a hotel close to the airport so we wouldn't miss our flight. The transportation was super convenient, right next to the airport. The room design was very thoughtful, spacious, comfortable, and the temperature was just right. I especially loved the hotel's bed and pillows; I had a great night's sleep. A special shout-out to Lucy Ni and Helen Zhang at the front desk for their excellent service!From€70
Outstanding11042 Reviews
Sheshan, Songjiang University Town Shanghai|29.66km from city center
I've been wanting to visit this hotel for ages, and I finally got to arrange a stay. When I arrived, I noticed a really long queue, which just goes to show how popular this parent-child hotel is with families. Most guests seemed to be from the Jiangsu, Zhejiang, and Shanghai area, bringing their kids to burn off some energy. The backyard has plenty of play facilities, but the beach was definitely the highlight. The sand was so soft; it felt amazing to walk on barefoot. This season is perfect for a visit – not too cold and not too hot – but you definitely need to pick a day with good weather. It's not open during the rainy season. You'll need to bring your own beach toys, which is understandable for public hygiene and safety. Bob provided excellent service during our stay, responding quickly and helping us with many things. Parking at the hotel is also free.From€97
Very Good3980 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|2.34km from city center
#StayCation
Meeting friends in the city since living on the outskirts is easier, so this hotel was one I wanted to try. I’ve stayed in a few hotels in the same area, and I feel that this hotel has been maintained quite well. It’s definitely not like the HoJo in America. I do feel the upper floors during the seasonal transitions can get either too warm or too cold, but the hotel and staff are good to address. I received an oscillating fan for my foreign temperature, which was appreciated. The breakfast is basic yet varied, as it has what everyone needs. The gym is really nice and the executive lounge looks relaxing. The views are good. I don’t know if there was a pool, but I didn’t see one. The bed was comfortable and they have bathroom necessities if you need them. Staff are strongly bilingual and the lobby is inviting. Enjoy the locals dancing at the park across the street, see an opera, or try any cafe pub and shopping within walking.m distance. Thanks for holding my bag all day long. Easy to SF Express to home if roaming around regardless. #HoJoChina is an exemplar model.From€85
Outstanding10477 Reviews
Sheshan, Songjiang University Town Shanghai|35.83km from city center
During the Dragon Boat Festival, I brought my family for a trip nearby. The Shimao Wonderland InterContinental, though I'd heard mixed reviews online, I decided to experience it for myself. After confirming our check-in time and our preference for a quiet room, Hanna from the front desk proactively added me on WeChat. She reminded me that because it was a holiday and there was an amusement park nearby, parking might be tight, advising me to inform her 30 minutes in advance so she could make arrangements. We checked in on Dragon Boat Festival noon, and I was surprised to see the lobby's seating area packed with people and a long queue at the front desk. However, thanks to Hanna's foresight, our room was already reserved, making the check-in process quick and efficient. Our room was arranged away from the elevator, and the soundproofing was remarkably good. We couldn't hear any plumbing from the adjacent rooms or the floors above/below, whether it was the shower or the toilet. This undisturbed experience is a rare find, whether in hotels built years ago or newly constructed ones, a truly effective soundproofing is hard to come by. There was a minor issue with the sink drainage during our stay, which was promptly resolved, showing their attentive service. However, I have to complain about the sink's design; it was a square basin, which easily splashed water, and water tended to accumulate near the faucet – not very practical. Our stay included a complimentary travel photoshoot with three free photos. The photographer was excellent at creating a lively atmosphere, and our family portrait turned out vibrant and natural, boosting our mood significantly! Online reviews for the Western restaurant were mediocre, but the Chinese restaurant, Cai Feng Lou, received many positive comments. I spontaneously decided to try it, worried about not getting a table, but Hanna immediately helped us book a table for that evening. The standout dish in the set meal was the diced wagyu beef – a true test of a chef's skill. Each piece was large, yet perfectly tender, flavorful, and didn't get stuck in your teeth. This mastery certainly justifies the numerous trophies and prestigious brand accolades at the entrance! At the restaurant entrance, there was also an introduction to the Shimao Quarry Hotel's background and construction history. Indeed, many aspects of its design were quite visionary, considering it took 12 years to build! The cliffside light show at 8:30 PM featured stunning opening audio effects, and the fountain design added a lot to the visual impact of the mythological story. The Chenshan Botanical Garden, included in our hotel package, was even more amazing. I felt like I could spend two days there, enjoying nature, the charm of the vast lawn, the beauty of the dawn redwood forest, and the tranquility of the camphor forest. Overall, it was a good experience, but the price was just too unfriendly. Even without it being a major holiday, it was so expensive. Given the current economic climate, a more affordable price would be needed to maintain sustained market demand.From€184
Good5239 Reviews
Jing'an District/West Nanjing Road Shanghai|4.66km from city center
I stayed at the Shanghai Longemont Hotel for a business trip, and my overall experience exceeded all expectations! The room was spotlessly clean, with no dusty corners. The deluxe king room was spacious, and the floor-to-ceiling windows offered an amazing view of the city skyline. The hotel's ambiance is upscale and grand, and its excellent location makes getting around incredibly convenient. The front desk staff were professional and efficient, and all staff members were responsive and thoughtful. The hotel facilities are comprehensive and well-maintained. The bedding was soft and comfortable, and the toiletries were high-quality. Overall, it's a quiet and pleasant place to stay, perfect for business travelers. I highly recommend it and will definitely choose it again for my next business trip!From€80
Outstanding9422 Reviews
Lujiazui Area Shanghai|4.74km from city center
I highly recommend this hotel! The front desk service, especially from Fei, truly deserves a five-star rating. As soon as I walked in, they proactively greeted me without any perfunctoriness. Checking my information and processing check-in was very quick, so I didn't have to wait long. When I asked about nearby attractions and transportation, the staff patiently offered suggestions and even kindly reminded me about important details for my stay. Their tone was friendly and natural. The entire service was attentive and professional, making me feel relaxed and comfortable the moment I arrived. Excellent front desk service directly elevates the entire stay experience. Great value for money and service!From€61
Swimming pool
Excellent5962 Reviews
The Bund Area Shanghai|1.78km from city center
Facilities: Steeped in history with a vintage charm. The rooms are meticulously restored to their original grandeur, featuring high-end toiletries as standard, an indoor pool, and the iconic jazz bar.
Cleanliness: Despite being nearly a century old, guests consistently report no musty or moldy odors. Rooms are described as ”very comfortable and clean,” with daily housekeeping and turn-down service being meticulous.
Ambiance: Impeccable. Located at the prime intersection of the Bund and Nanjing East Road, it's just a 2-3 minute walk to the Bund viewing platform. The entire building is a historical landmark itself, and the common areas exude old Shanghai charm, perfect for photos.
Service: The staff are warm and professional. Even with daily visitors coming in just to take pictures, they are always treated with politeness. They also offer free historical tours, providing insight into the hotel's rich past.From€315
Outstanding5698 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from city center
Jingan Shangri-la is amazing and a must stay in Shanghai. We've experienced excellent service from every hotel staff member we came across with. There was a night when we were majorly disturbed by another room and hotel Manager Parry called us the next day to offer us a complimentary change and upgrade of room for our last night. This was truly good follow-up from the night before and its highly commendable. Rooms itself had gorgeous views and were very clean. High tea and happy hour at the Horizon Lounge far exceeded our expectations with huge options and extremely delicious canapes, small dishes and drinks. The breakfast spread was also really loved by our kids as there was an ice cream bar with lots of ice cream options. We will be back, thank you!From€197
Very Good18367 Reviews
Lujiazui Area Shanghai|3.12km from city center
The 270-degree panoramic room at the Executive Lounge offers breathtaking views, allowing you to see the Oriental Pearl Tower and the winding Huangpu River right from your bed. The experience is fantastic, with both daytime and nighttime views offering unique beauty. All the staff at the Executive Lounge are incredibly friendly and helpful. The Executive Lounge itself boasts a first-class environment, service, and unparalleled views. Eleni, one of the front desk ladies at the Executive Lounge, provided attentive and patient service, and another kind young man enthusiastically helped deliver the room key. Many thanks to both of them. Breakfast on the 56th floor is lavish, and the window seats are delightful, letting you enjoy the scenery while you eat. A perfect holiday experience!From€158
Very Good8996 Reviews
Lujiazui Area Shanghai|3.19km from city center
We booked the Kempinski for Children's Day, hoping to create a wonderful memory for our child. As a popular spot for its 'influencer-worthy' pool, the Kempinski truly lives up to its reputation. It has a distinct beauty both day and night, and I really felt the charm of Shanghai. The driver told me that many people come specifically to take photos of the hotel with the Oriental Pearl Tower – it’s a classic shot.
Now for a few minor issues: Our room had a great view (as shown in the picture), but the bathroom felt a bit dated and wasn't ideal. For a bubble bath, the water pressure wasn't strong enough, and the bubbles didn't quite materialize. This is a small point. Also, I found the Black Forest cake to be just average.
However, the burger we ordered for in-room dining (Picture 7) was absolutely delicious! It was huge, and I ate the whole thing. It came with truffle mayonnaise, and the patty was firm and juicy – highly, highly recommended! The price was definitely 'Kempinski-level,' but the taste, like private chef quality, was excellent.
I asked for an extra children's amenity kit for the room, and they provided a small bag that even included a Children's Day toy (Picture 14).
I also bought some ice cream, chocolates, and macarons from the lobby. The ice cream was the best – the strawberry flavor I had even had large pieces of real strawberry, which was a pleasant surprise! Ms. Julia Li was incredibly thoughtful and suggested I place the order through Dianping, showing great consideration for the customer. Big kudos to her! She was the only one who told me this, despite me buying items three times, so a special thank you!From€109
Very Good4694 Reviews
The Bund Area Shanghai|1.58km from city center
The Waldorf Astoria's century-old ambiance is ingrained in its architecture, but the warmth truly comes from our concierges, Aaron and Katrina. During our chat, they meticulously explained the history and signature dishes of various restaurants, offering unique dining tips for everything from the three-tiered afternoon tea at Peacock Alley to the Western cuisine at Pelham's open kitchen, and even the retro long bar at The Long Bar. Their thoughtfulness extended to every small detail, and the farewell gift at check-out felt incredibly ceremonial. This genuine sincerity made our Bund trip truly complete, and we will definitely return.From€280
Very Good5786 Reviews
Jing'an District/West Nanjing Road Shanghai|2.57km from city center
The Puli Hotel & Spa always delivers on that perfect vacation vibe, and the bamboo grove in the lobby is just stunning for photos! A special shout-out to Chloe and Evelyn for their exceptional attention to detail. I'll definitely be staying here again on my next trip to Shanghai. It's super convenient for shopping, right next to Réel Department Store, and getting around is a breeze. The doormen and concierge were also incredibly helpful – truly five-star service. I was on a diet this time so I skipped breakfast, but I'll definitely have to try The Puli's breakfast next time!From€253
Good3048 Reviews
The North Bund Area Shanghai|3km from city center
The service was excellent! I was pleasantly surprised to receive a room upgrade upon arrival. The late checkout until 2 PM was a real lifesaver. This is a huge plus, as Banyan Tree, for instance, was completely inflexible about late checkouts, which is partly why I chose W instead. I hope this late checkout option remains available!From€265
Very Good6311 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.95km from city center
This was my first time staying at the Andaz Xintiandi Shanghai, and I was especially impressed with the personalized service from Daniel. From arranging our room based on my pre-arrival inquiries and confirming my arrival time, to securing a high-floor room and upgrading us to a room with a fantastic view, everything was perfect. The room's view and outlook were excellent. Daniel was also incredibly responsive with restaurant recommendations after check-in, arranging parking, and answering any questions we had during our stay. The attention to detail in their service truly shows how well-managed the hotel is. I'll definitely choose Andaz again next time, and a big shout-out to Daniel for his amazing service! 👍From€168
Outstanding1776 Reviews
The Bund Area Shanghai|1.42km from city center
This stay truly exceeded my expectations, and I have to give a big shout-out to the hotel's thoughtful butler, Yona! Even before check-in, Yona proactively reached out via WeChat to confirm our needs and provide helpful reminders, making the entire communication process smooth and hassle-free. We originally requested a room with a good view, but the first room assigned didn't quite meet my expectations. As soon as the butler learned of this, she immediately and proactively arranged a room change for us, securing a room with an excellent view that made our evening sightseeing experience absolutely perfect.
What's more, upon learning that my daughter traveling with me was a high school exam candidate, the hotel specially arranged some thoughtful decorations, a genuinely touching gesture. From the initial communication and timely room change to the exclusive, heartwarming surprise, the service was meticulous and warm, with absolutely no perfunctoriness throughout. I will definitely choose this hotel again for my next trip. I'd also like to extend a special thank you to Edric for his service; his patience in explaining room types and resolving issues was exceptional. I will choose this hotel again on my next visit to Shanghai, and I look forward to seeing you (Yona & Edric) again!From€286
Outstanding4001 Reviews
Lujiazui Area Shanghai|3.03km from city center
TL;DR: Do not stay here—at least not in our room. The J Hotel has serious sanitation issues, falsely advertises “Bund View” rooms, and responds to legitimate complaints with insulting compensation. This was meant to be a gift for my mother’s final two nights in China; instead, it was my worst hotel experience.
1. Unacceptable sanitation – mud in the tub
We stayed in room 9010, a “Grand Suite Bund View.” My mother ran a bath and found mud/sediment in the tub after it filled (photo attached). Maintenance told us this is “common” when the pipe hasn’t been used for two days. That’s false—and even if true, it admits this “luxury” hotel doesn’t clean properly. The mud reappeared the second day. For any hotel this is inexcusable; at over 6,000 RMB/night, it’s disgusting.
2. “Bund View” is a deliberate lie
I booked this room specifically to see the Bund and Oriental Pearl Tower lights at night, paying double a standard room. What we got was almost pitch black; on a clear night, it looked like distant fireflies. This wasn’t weather—we saw clear views from the lobby and 120th floor. Staff admitted that every room has privacy film and a secondary glass layer that intentionally blocks outward visibility. They showed us a room five floors above facing the same direction—equally obstructed. If so, the hotel has no business advertising “Bund View.” It’s a marketing lie. We asked for an upgrade; they said I already paid for the best in this tier and the next would cost 10,000+ RMB/night which was too much to comp. We asked for a refund; they refused, claiming no authority.
3. Petty service recovery
After complaints of mud and a fake view, a manager offered one extra complimentary breakfast and a 100 RMB minibar credit. We requested two comped breakfasts to feed family members taking us to the airport. They said each breakfast costs 368 RMB and refused the second—screenshot attached. They were polite but chose to nickel-and-dime us.
4. A culture of inflexibility
Even minor requests were denied or given runaround:
· I asked for a coffee to go 30 minutes after breakfast, specifying a pickup time so ice wouldn’t melt. They said I could only take it immediately upon leaving breakfast. Kitchen blamed front desk; front desk blamed kitchen.
· I requested luggage be brought down to match our car arrival. They said it needed 20 minutes, so I had to check out 20 minutes early—causing an awkward wait without a room.
These courtesies I’ve received at hotels costing 1/10th the price. At 6,000 RMB, they’re baseline expectations—not favors.
We didn’t feel this was a luxury property. It’s a high-rise with expensive decor, dirty pipes, deliberately obscured windows, and management that claims to care but can’t fix real problems. Their final offer of ~$15 and one meal told me exactly how much they value trust and time.
Save your money. Book elsewhere. The public-area views are great—and free. The hotel itself is beautiful, with top-notch art and decor, but that doesn’t justify the stay.From€374
China Entry Requirements & Things to Prepare
- 24/240 China Visa-Free Transit: US citizens can enjoy a 240-hour (10-day) visa-free transit when traveling through 24 Chinese provinces, provided they hold a confirmed onward ticket to a third country or region.
- China Plug & Power: China plug uses Type A/C/F (220V). Bring a Type A/C adapter (US plugs sometimes work, but bring a universal adapter for safety).
- Internet Access in China: You need a China VPN for Google/Ins/YT/X, etc. But you can also use a China eSIM with built-in access to overseas apps!
Getting Around & Top Destinations in China
- China Metro Guides: Shanghai Metro | Beijing Metro | Guangzhou Metro | HK Metro
- China Airport Guides: Shanghai Airport | Beijing Airport | Guangzhou Airport | HK Airport Express
- China City Maps: Beijing Map | Guangzhou Map | Shanghai Map | HK Map
- Top Destinations in China: Shanghai Attractions (Disneyland, Bund) | Beijing Attractions (Forbidden City, Great Wall) | HK Attractions (HK Disneyland)
Must-Have Apps in China
- China Map App: I love to use Gaode Map (English supported) or Baidu Map (limited English) for real-time transit and traffic. Or you can still use Google Maps in China, but some data may be outdated.
- China Transport App: Use DiDi (China's Uber) for English address input and cashless payment. I recommend using the DiDi mini-program in Alipay for more convenience.
- China Payment App: Use Alipay or WeChat Pay (link foreign cards before arrival).
- China Booking App: Trip.com for high-speed trains (China HSR Guide), China hotels/flights. Use Trip.com promo codes for USA users.
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