Is Shanghai Safe? 3 Essential Safety Tips for U.S. Travelers
It’s been a while since I last visited Shanghai—so how safe is it these days? Maybe you’ve worried about getting caught up in trouble in China…
The good news: Shanghai is generally safe. Public security is stable, and many areas are perfectly fine for walking alone at night, including for women.
In this article, I’ll give you a clear picture of Shanghai’s safety on the ground and share three practical tips to help travelers avoid trouble. Read on, and you’ll be ready to enjoy your stay in Shanghai with confidence!
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The Latest Safety Information for Shanghai, China
| Category | Current Situation | Notes |
|---|---|---|
General Safety | Shanghai is generally stable and safe for travelers. | No major widespread violence or travel‑restricting advisories specific to Shanghai. |
Petty Crime | Pickpocketing, bag snatching, scams occur in crowded areas. | Common around transit hubs, tourist spots and busy streets. |
Scams & Fraud | Tourist scams (fake services, overcharged bills) reported. | Always check prices and avoid unsolicited offers. |
Security Presence | Local police maintain public order; CCTV is widespread. | Standard vigilance recommended. No specific increase in violent crime. |
Travel Rules | Foreigners must carry ID/passport; register hotel address. | Standard local requirement in China. |
Health & Travel | Watch for seasonal illnesses and travel traffic peaks. | Consider travel insurance. |
📍 Official Government Travel Advice
For the most authoritative safety updates, check the U.S. Department of State travel advisory for China and Shanghai here:
👉 U.S. Department of State – China Travel Advisory
https://travel.state.gov (search Shanghai, China)
Three Things Travelers Should Watch Out for in Shanghai, China
1. Scams by fake police officers
Shanghai police officers
In Shanghai, China, you may encounter individuals posing as police officers who approach you under the pretext of checking your ID or conducting drug tests.
Real police officers always carry their police ID and never ask for cash on the street. If something feels suspicious, please check with the nearest police box or consulate. Please walk in busy, well-traveled areas whenever possible, and avoid walking alone late at night.
2. Problems when using payment tools
QR Code in China
In China, mobile payments are more common than cash. In particular, watch out for scams involving WeChat Pay. When paying by scanning a QR code, a fake QR code may have been pasted over the real one.
Even if a stranger asks you to send money via WeChat, do not comply under any circumstances. When paying at a store, be sure to use the official QR code displayed at the checkout, or confirm directly with a staff member.
3. Taxi rip-offs
Shanghai Taxi
In China, it’s important to spot licensed taxis. Shirotaku (unlicensed taxis) are likely to take the long way around or demand exorbitant fares.
Licensed taxis always use a meter and display the taxi company name and permit. Before you hop in, please make sure the meter is running. At airports and tourist attractions, never accept rides from taxis that tout for business.
Which Areas in Shanghai Should You Be Extra Cautious about?
These areas tend to have higher rates of theft and scams compared to other places. As you explore, stay mindful of your surroundings and put safety first.
1. Nanjing East Road Nightlife Area
Nanjing Road, The Most Typical Pedestrian Street in Shanghai
At night, this area sees frequent street solicitation, pickpocketing, and theft of unattended belongings. In particular, “karaoke scams” and “teahouse scams” targeting foreign tourists have been reported.
Even if a stranger approaches you, don’t be too quick to go along with them. It’s important to take precautions, such as always keeping your valuables in the hotel safe and avoiding walking alone at night.
2. Around The Bund
The Bund Shanghai, Waitan - The Waterfront Landmark of the City
This is an area where pickpocketing and theft from unattended bags are more likely to occur. There have been reports of crimes targeting tourists who are engrossed in taking photos.
Always carry your bag in front of you, keep an eye on your belongings even when taking photos, and stay alert for any suspicious individuals around you.
3. Around Yuyuan Bazaar
The Amazing Yu Garden - Shanghai | A Tour of Yuyuan Garden - YouTube
There have been reports of high-pressure sales of counterfeit brand-name goods and rip-off tactics. Make a point of shopping at official stores and avoid buying items on the street.
When it’s crowded, stay especially alert for pickpockets and theft of unattended items. Remember to keep your bag securely zipped and carry your cash in separate places.
Reviews of Popular Areas in Shanghai
Nanjing Road Pedestrian Street
4.7/5
1179 reviewsThe atmosphere is great, perfect for strolling and taking photos. The lights are dazzling, and people are walking around all day and night. It's very lively but safe. You won't get bored walking around here, and I'll definitely go again.
The Bund
4.8/5
5842 reviewsThis is my second time in Shanghai, and for the second time, I couldn't resist a stroll along the Bund. This place is captivating! Day and night, you want to gaze at it, absorbing the magic of its economic might and architectural aesthetics.
Yu Garden
4.7/5
8126 reviewsA beautiful and peaceful place, probably best visited in the morning to avoid the crowds, or in the evening to enjoy the illuminations!
What Are the Safer Neighborhoods in Shanghai, China?
Even within Shanghai, China, these areas are known for their safety and are considered places where locals feel comfortable visiting.
1. Huaihai Road & Xintiandi Area
In Shanghai, this neighborhood is lined with luxury boutiques and sophisticated restaurants, and features robust security.
Security staff patrol the area 24/7, and numerous street security cameras are in place. What’s more, thanks to its large international community, English-language signage is plentiful.
With plenty of foot traffic day and night and bright streetlights, even solo female travelers can explore with peace of mind.
Recommended Hotels in the Huaihai Road & Xintiandi Area
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NO.1
2. Lujiazui Financial and Trade Zone
One of Shanghai’s signature business districts, packed with the offices of international companies.
Many buildings have on-site security guards and are equipped with the latest security systems, making the area exceptionally safe. Public transportation, including subways and buses, is also well developed. It’s known as a safe area popular with tourists and international business travelers alike.
Recommended Hotels in the Lujiazui Financial and Trade Zone
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3. Gubei and Hongqiao Area
An upscale residential neighborhood that’s home to many expats.
There are many international schools and supermarkets for foreigners. Thanks to the close-knit local community, you can enjoy a worry-free stay.
Security guards are stationed in residential neighborhoods, and parks and public squares are well maintained, creating an environment where even families with children can live safely.
Recommended Hotels in the Gubei & Hongqiao Area
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3 Must-Follow Safety Tips in Shanghai, China
Learn 3 tips to help you travel safely in Shanghai, China
| Tip | What to Do | Why It Matters |
|---|---|---|
1. Manage Valuables | - Keep a copy of your passport; original in hotel safe - Wallet in inner pocket; split cash - Smartphone in inner bag, not back pocket- Keep bag zipped; carry backpack in front | Reduces risk of pickpocketing and theft |
2. Behavior While Sightseeing | - Travel in groups; avoid going out alone - Don’t blindly follow strangers- Be cautious of invitations (“tea,” “practice English”) - Stay aware when taking photos- Keep belongings close on subways/buses | Helps prevent scams and petty theft |
3. Stay Connected & Ready | - Get a local eSIM if needed - Keep your U.S. phone number active - Use apps like WeChat Pay and maps | Ensures you can call for help and navigate easily |
For a smoother, more enjoyable trip to Shanghai, fast, reliable internet is a must!
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Who to Contact If You Run into Trouble in Shanghai, China?
Make sure to take precautions, such as keeping a record on your smartphone
1. Embassy of U.S. in Shanghai, China
If you run into serious trouble or lose your passport while in Shanghai, contact the U.S. Embassy or Consulate for assistance.
U.S. consular staff are there to help protect American citizens and provide support to travelers.
Official Contact – U.S. Consulate General, Shanghai
- Phone: +86 21 3217 4650
- Email: use the contact form on the official site: Shanghai U.S. Consulate Contact
2. Shanghai Municipal Public Security Bureau (Police)
In emergencies such as becoming a victim of a crime or being involved in a traffic accident, please contact the police immediately.
When you’re in Shanghai, dial 110 for the police emergency hotline. There’s also an English-language police hotline at (021)6357-6666.
The Foreigners Service Center of the Shanghai Public Security Bureau can assist with residence-related procedures and consultations.
Let’s Set Off on a Safe Trip to Shanghai, China!
Take a visit to the world-famous Disneyland
Shanghai, China is generally considered a safe city. In tourist areas and major cities, there’s a strong police presence, so you can expect to enjoy your trip in a safe environment.
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Top Hotel Picks in Shanghai
5 star
Very Good11483 Reviews
People's Square Area Shanghai|0.54km from city center
Great hotel stay experience! The front desk staff on duty at 0710 were warm, professional, and efficient yet patient during check-in and check-out, with friendly and attentive communication. The room was clean and comfortable, the overall environment was quiet, and all facilities were well-equipped. A wonderful experience!FromHK$1,110
Outstanding6821 Reviews
People's Square Area Shanghai|0.47km from city center
I had a wonderful stay at this hotel and was extremely satisfied with both the facilities and the service.
The location was excellent, the room was comfortable and clean, and everything was well managed. Most of all, I was truly impressed by the kindness and professionalism of the staff.
I would especially like to thank Jeff Chen. During my stay, I encountered a situation that was difficult to resolve, but Jeff went above and beyond to help me. He listened carefully, understood my concerns, and did everything he could to find a solution. He was incredibly kind, patient, and professional throughout the entire process.
Thanks to Jeff, what could have been a stressful situation turned into a very positive experience. His genuine care and excellent customer service made a lasting impression on me.
I highly recommend this hotel, and I sincerely hope the hotel recognizes Jeff Chen for his outstanding service. I would definitely stay here again on my next visit to Shanghai!FromHK$1,296
Excellent8495 Reviews
People's Square Area Shanghai|0.7km from city center
I really have to commend Tristan at the front desk. I had a very unpleasant experience during check-in, and I was feeling quite upset. But because of the wonderful Tristan, a very lovely lady, who was gentle, attentive, and had such a kind attitude, what was originally a very frustrating situation became much more bearable thanks to her comforting words. I could truly feel that she genuinely cares about the guests, and she was both professional and empathetic. Many thanks to Tristan. Because of her, for all my future stays in Shanghai, I will only choose Marriott Executive Apartments.FromHK$1,890
Very Good5053 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|1.78km from city center
It felt like stepping back into the 1930s. All the facilities, though vintage, were fully functional. My room was near the elevator, but a screen cleverly shielded the entrance, so it wasn't directly facing it. The elevators were fast and plentiful, preventing any congestion during peak hours. The room was well-stocked with amenities, and I appreciated all the thoughtful little details. Breakfast was incredibly generous; I especially loved the Japanese breakfast with soba, sushi, and onsen eggs, though there were plenty of other options too. The rooftop cafe offered a panoramic view of the garden, but unfortunately, I missed out on the afternoon tea set that day, which was a real shame. The food in the banquet hall was also incredibly rich and varied. It really feels like you get to enjoy good food in these kind of old-money hotels.FromHK$1,074
Outstanding9829 Reviews
Train Station Area Shanghai|2.4km from city center
Highly recommend the Pullman Shanghai Jing'an for a solid 5-star experience! The location is fantastic, close to the Shanghai Railway Station and metro lines, making business trips and travel extremely hassle-free. The rooms are spacious and clean, with comfortable bedding, great soundproofing, and stable air conditioning. The front desk and housekeeping teams are professional, attentive, and prompt in their responses. The breakfast offers a great variety with delicious food. True to the reliable quality of the Accor brand, it's the top choice for business travel. I will definitely stay here again on my next trip to Shanghai!FromHK$886
Very Good9235 Reviews
People's Square Area Shanghai|0.5km from city center
⭐⭐⭐⭐⭐ An Absolutely Outstanding Experience at Conrad Shanghai!
Our stay at Conrad Shanghai was nothing short of exceptional! From the moment we arrived until the day we left, everything exceeded our expectations.
The location is absolutely perfect, right in the heart of Shanghai, with easy access to the city’s best attractions, shopping areas, and restaurants.
The cleanliness was impeccable, the rooms were beautifully maintained, and every detail reflected the highest standards of five-star luxury.
What truly made our stay unforgettable, however, was the outstanding hospitality and professionalism of the entire staff. Everyone was incredibly welcoming, attentive, and genuinely committed to making our experience special.
🌟 A Very Special Thank You to Molly! 🌟
Molly deserves exceptional recognition for her extraordinary kindness, dedication, and professionalism. She went above and beyond in every possible way, sparing no effort to ensure that our stay in Shanghai was as comfortable, enjoyable, and memorable as possible.
Her genuine care, warm personality, and willingness to help with absolutely everything made us feel not just like hotel guests, but truly valued and welcomed.
Molly is a remarkable asset to Conrad Shanghai and a shining example of what world-class hospitality should be. People like her are the reason guests fall in love with a hotel and look forward to returning.
A huge thank you to Molly and the entire Conrad Shanghai team for making our visit to this beautiful city such a wonderful experience.
Without hesitation, one of the best hotel experiences we’ve ever had!
Highly recommended! ⭐⭐⭐⭐⭐
We will definitely be back!FromHK$1,881
Good2645 Reviews
Jing'an District/West Nanjing Road Shanghai|0.85km from city center
My friend was only staying in Shanghai for a day, so naturally, I wanted to give her an itinerary that offered both 'old-world charm and new-age chic.' While passing Nanjing West Road recently, this InterContinental 'Luxury Collection' hotel immediately caught my eye. And just as I expected, critical as she is, she complimented my taste the moment she walked in.
Its most appealing features are its convenient location and its ability to be a tranquil oasis amidst the bustle: step outside, and you're on the vibrant Nanjing Road; turn around, and you're in the quiet serenity of a residential area. My friend said the elevator decor instantly made her feel like she'd 'traveled through time,' and that unique 'Haitian style' evoked long-lost memories of Shanghai. She had originally come to sightsee but happily spent most of her day lingering at the hotel.
What she loved most were the terrace and the restaurant. On a summer evening, the breeze felt just like those childhood nights spent cooling off in the alleyways – she used to live in a Shikumen house. She remarked, 'If only I could lie in a wicker chair, fan myself with a palm-leaf fan, eat watermelon, and watch an outdoor movie, that would be truly divine.' She also adored the red hanging ornament in the lobby; it was vibrantly bright, yet its glass texture gave it a lively feel, much like Shanghai's character – passionate yet steady, with a touch of lightness within its composure.
The food did not disappoint either. I pushed her to try the Shiqipu Noodle Restaurant, where the owner asked in Shanghainese, 'Mi dao ai hao fa?' (Is the taste good?), and she smiled and replied, 'Authentic,' instantly tearing up. She specifically bought the sweet variety of butterfly pastries from the International Hotel – saying 'only sweet is truly Shanghai.' Her only regret was: having stayed in too many foreign-style grand hotels, this time, with Shanghai elements everywhere and Shanghai flavors in every bite, it was 'just missing the sound of Shanghai.' Perhaps the cicada chirps in the alleyways and the hawkers' cries from the Shikumen are the hometown sounds she truly yearns to hear.
However, she has already declared: the next time she returns, this will be her chosen hotel, and she plans to visit all the routes I arranged. I believe the charm of Shanghai has never been in its superficial glamour but in its ability to always find the most fitting way to blend East and West, ancient and modern, living as a unique 'Haipai' (Shanghai style). This is also the root that every Shanghainese person cherishes.
Below are the three half-day itinerary options I created for her, which I've also compiled here, hoping they might help someone else:
Option 1 · A Stroll Through Old Shanghai Charm
Start from the hotel's main entrance on Fengyang Road and turn into Huanghe Road. The Changjiang Building and Changjiang Theater were the last residences of Eileen Chang; Huanghe Road is the origin of 'Blossoms Shanghai' (Fan Hua). The International Hotel is where her mother and aunt once stayed; next to it, the Sports Museum is rumored to be where Eileen Chang used to study. Diagonally opposite is the History Museum (formerly the Racecourse); the East Wing houses the old bronze lions from the HSBC Building on the Bund, and the 'Echoes of Shanghai' exhibition in the West Wing happens to talk about the past of Fengyang Road. The ornate windows of the West Wing and the Changjiang Building, mirroring the hotel's architecture, perfectly showcase the most fashionable Art Deco style of the 1930s.
Option 2 · Tracing Red Memories
Walk along Chengdu North Road to the Secretariat of the China Labor Movement, to see how Shanghai workers united into a revolutionary force; then visit the former site of the Songpu Special Committee. Go to the Sihang Warehouse to hear the echoes of the Battle of Shanghai and see the bullet-riddled walls recount the tragedy of that year. At night, turn into Xiang Kang Li on Xinchang Road to find the former site of the CCP Central Committee's secret printing press; on Nanjing West Road, there is also the former site of the Soviet Liaison Office, where, amidst the flickering lights, memories of the past reside.
Option 3 · Modern and Retro Collision
The LV 'Big Boat' on Nanjing West Road is currently a popular spot for photos; after visiting, turn into Wujiang Road for shopping and dining, and further ahead is Zhangyuan Shikumen – where new trends emerge in old alleyways, perfect for capturing stunning photos.
Food Tips
· The hotel restaurant's afternoon tea set is exquisite and picture-perfect.
· Shiqipu Noodle Restaurant (the owner's Shanghainese is a living signboard).
· Deda Western Restaurant and Gongdelin Noodle Restaurant, each with its own charm.
· Donghai Small Restaurant (authentic Ningbo cuisine).
· Chongming cuisine on the second floor of the hotel, authentic local flavors.
· International Hotel butterfly pastries, remember to choose the sweet ones.
Though the day was short, the essence of Shanghai will give her much to savor. When she returns next time, we'll continue our journey.FromHK$1,423
Outstanding9530 Reviews
The Bund Area Shanghai|1.73km from city center
I specifically chose this hotel to host my foreign friends. It has a lot of character and the location is absolutely perfect—at most a 10-minute walk to the Bund and just 5 minutes to Yuyuan Garden. The rooms are very clean, the service attitude is exceptional, and they even gave us a small gift upon check-out. We stayed on the 10th floor, and the housekeeping staff up there were extremely diligent, responsible, and hospitable. The hotel breakfast is bountiful, so there's no need to look for breakfast spots outside; everything is very clean, fresh, and safe.FromHK$1,151
8923 Reviews
The North Bund Area Shanghai|2.55km from city center
I stay here every time I visit Shanghai. Blossom Hotel is just a 10-minute walk from the Bund. The rooms are bright and impeccably clean, and the complimentary first round of drinks in the minibar is a really thoughtful touch. The hotel staff are extremely warm and welcoming; at the front desk, they even served me a delicious cup of hot red date and ginger tea, and after check-in, escorted me to my room. The breakfast buffet offers a great variety, including many local snacks that suited my taste perfectly. Highly recommended!FromHK$996
Very Good3751 Reviews
The Bund Area Shanghai|1.27km from city center
We were very happy with the customer service at The Westin Bund Hotel. All the staff we spoke to were very helpful, friendly and able to speak English, which made our stay very easy and comfortable.
Our room was a little hot and the air conditioning was not working properly. We contacted the hotel and they immediately sent staff to check the issue. One of the staff members even came with a thermometer to check the room temperature. They also sent a fan within a few minutes to make us more comfortable. In the end, they offered to move us to another room.
The service was truly above and beyond. They took our concern seriously and did everything they could to make our stay comfortable. This is exactly what you expect from a 5-star hotel.
The gym is quite big and has a good range of equipment. The swimming pool is also nice and has lifeguards on duty.
The hotel is in a good location and easy to get around. Breakfast was also very good, with a good selection of Chinese and Westin options, as well as a few Japanese and Indian dishes.
There is also a small convenience store next door where you can buy snacks, drinks and other basic items, which was very convenient.
Overall, we had a very pleasant stay.FromHK$1,704
Business travel
Outstanding12548 Reviews
People's Square Area Shanghai|0.73km from city center
Located right on Nanjing Road Pedestrian Street, the hotel is housed in a century-old historic building with a classic Old Shanghai vibe. Despite the bustling crowds during the National Day holiday, the hotel offers a quiet retreat amidst the hustle and bustle. The environment and service are both top-notch. While it lacks a swimming pool and parking lot, getting around, dining, shopping, and sightseeing are all extremely convenient. A great choice overall.FromHK$178
Very Good5738 Reviews
People's Square Area Shanghai|0.9km from city center
Fabulous breakfast! They literally have everything! The rooms are very comfortable with great views. We were checked in earlier than usual and allowed a slightly later check-out. The location is super convenient. Highly recommended!FromHK$1,008
Good6820 Reviews
Jing'an District/West Nanjing Road Shanghai|2.97km from city center
The hotel has an unbeatable location, within walking distance to Jing'an Temple and West Nanjing Road, and right next to the subway entrance, making getting around extremely convenient.
The swimming pool area is lovely, featuring a heated pool which is wonderful to soak in after a long day of sightseeing.
Overall, considering this commercial district, this hotel offers exceptional value for money.FromHK$833
Outstanding6816 Reviews
People's Square Area Shanghai|1.13km from city center
This has become our go-to hotel whenever family visits Shanghai. The location is fantastic, right next to Nanjing Road East, making transportation extremely convenient with easy access to both taxis and the subway. The service is simply top-notch, and the rooms look exactly like the pictures—truly wonderful.FromHK$880
Very Good4063 Reviews
Jing'an District/West Nanjing Road Shanghai|2.6km from city center
The hotel was exceptionally clean and tidy. It was recommended by my foreign colleagues for my business trip to Shanghai. The surrounding area is bustling, located in the core business district of Jing'an Temple, making it very convenient for subway travel, shopping, and sightseeing. The bedding in the room was soft and comfortable, and the soundproofing was excellent, ensuring a good night's rest for my business trip. I happened to be there during a typhoon with heavy rain in Shanghai, and I particularly appreciate the doorman who promptly helped with my luggage. The front desk and room service were professional and attentive. The executive lounge experience was outstanding, with excellent food. From the room window, I could enjoy panoramic views of the beautiful surroundings.FromHK$1,246
Outstanding4565 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from city center
Pros:
1. The location is excellent. It's only about two or three kilometers by taxi to places like the Bund. The hotel is right next to Xintiandi, which is a very trendy and fashionable district, perfect for young people.
2. The rooms are spacious, and the decor doesn't look old-fashioned.
Cons:
Our group of three booked two rooms for three nights each, and our total room expense over these three days was over 8,000 RMB. One morning, I woke up early and asked if the hotel could offer a complimentary single breakfast for just me. The hotel refused, stating that breakfast costs 200 RMB per person. I've stayed in many five-star hotels in various places, and this is the only one that was so adamant about not providing a complimentary breakfast. If we had only stayed for one night, I might have understood, but I found their refusal quite surprising.
Also, the hotel has live band performances in the evening. I asked a server if I could sit down and listen, but the server said it was a consumption area and I couldn't sit without making a purchase. I wonder why the hotel's dining area occupies such a large public space in the lobby, yet hotel guests aren't allowed to sit and enjoy the music. I hope the hotel can address this in the future.FromHK$1,941
Good7488 Reviews
Changshou Road Commercial Area Shanghai|3.78km from city center
This package is valid across multiple hotels within the same group. After booking, you can choose any participating hotel for your stay, without being locked into a single property. If your travel plans change, you can adjust your chosen hotel at any time. Unused bookings are fully refundable, offering more flexibility for your trip. The rooms are clean and comfortable with complete amenities, suitable for both business travelers and short getaways.FromHK$802
Outstanding3752 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from city center
The hotel's location is excellent, making it convenient to go anywhere, and there are many great food options nearby. The room was spacious and bright, very clean, and the mattress was just the right firmness, ensuring a good night's sleep. The front desk lady was enthusiastic and offered us an even better room. Overall, it was a super value, and I'll definitely stay here again. Five-star recommendation!FromHK$2,428
Outstanding5908 Reviews
The Bund Area Shanghai|1.65km from city center
It's a typical 4-star experience. The hotel is a bit dated, but its biggest selling point is the great location, making it very convenient to visit the Bund. There are plenty of time-honored local restaurants nearby; Xiao Shaoxing and Dahuchun are highly recommended.
The room, service, and facilities all meet standard 4-star expectations. The room size is decent with all the necessary amenities, and it's well-maintained, though the bathroom lacks an overhead rain shower.
The service is friendly and professional. Bottled water is available for self-service pickup in the elevator lobby as well as provided in the room.
I stayed in a standard base-tier room for the night. Opening the curtains reveals the windows of other guest rooms opposite, resulting in poor privacy, so I had to keep the curtains closed all the time.
Overall, it's suitable for a one-night stopover. For longer stays, you might want to consider chain hotels for better value for money, or increase your budget for a 5-star hotel if you're looking for higher quality.FromHK$787
Very Good5671 Reviews
The Bund Area Shanghai|2.48km from city center
The location speaks for itself—a prime scenic spot! The room was amazing! The service was truly exceptional, thoughtful, proactive, and attentive!
Special recognition goes to Dawson Tang, the front office duty manager who assisted us!
Since I was traveling with a child, the hotel's standard check-in time is 3:00 PM. However, I had an important commitment in the afternoon and urgently needed to check in early. Understanding the situation, Dawson immediately coordinated with the housekeeping department to prioritize room cleaning and personally went to inspect the room. By the time I arrived, check-in was ready, and we even found a special surprise prepared for my child in the room. It was so heartwarming!
Dawson simply asked about my afternoon schedule and anticipated that we might miss dinner. He thoughtfully arranged access to the executive lounge afternoon tea for us. Such attentive service was truly touching!
We learned after checking in that hundreds of foreign tourists were checking in and out during the day, meaning the staff had to put in an immense amount of extra effort and energy to get our room ready on time. Despite such a busy period, Dawson didn't overlook our needs and still went above and beyond to make us feel welcome and valued!
When I visit Shanghai again, Hyatt On The Bund will be my top choice! Truly incredible value for money!
No more words, time for photos! The view from the room matched my mood—stunningly beautiful, even with a typhoon passing through!FromHK$1,350
Family friendly
Outstanding7430 Reviews
Dapuqiao Area Shanghai|2.92km from city center
Decent stay, but several misses for a 5-star property
My stay at the Pullman Shanghai Central was a mixed bag—nice in some areas, but disappointing in others.
Check-in: The staff were very friendly and welcoming on our first day. However, I was surprised that they wouldn't let me check in until 3:00 PM. At most other hotels, I'm usually able to get an early check-in (even if I arrive at noon), so this felt a bit rigid for a property of this level.
The Room: The room itself was comfortable—the bed was soft and the shower pressure was actually perfect (not too strong, not too weak, just right). Unfortunately, the room smelled strongly of cigarette smoke upon arrival. To their credit, when I called the front desk, they immediately offered to change my room, which was very professional of them.
Breakfast: This was the biggest letdown. The breakfast buffet felt more like what you'd expect from a 3-star hotel rather than a 5-star Pullman. The quality and selection just weren't there for me.
Overall: It was an okay stay—nothing terrible, but nothing exceptional either. I wouldn't rate it a 10/10, more like a solid 6. Good service from the staff, but the check-in policy, smoke issue, and food really held it back.FromHK$1,007
Excellent5644 Reviews
The Bund Area Shanghai|1.78km from city center
Winning on ambiance and location, this is a historic building renovation that perfectly blends modernity with history.
Highlights:
• The prime Bund location is unbeatable. Step right outside to Nanjing Road and the night view of the Bund; exploring the city on foot is super convenient.
• The texture of the century-old architecture is top-notch. The lobby, corridors, vintage elevator, and jazz bar are all full of narrative charm—something ordinary five-star hotels simply cannot replicate.
• The legendary old jazz band is a must-see; the live atmosphere is ten times better than the photos.
• Staying tip: Be sure to book the historical tour and check out the hotel museum along the way—it completely doubles the experience.FromHK$3,070
Outstanding13461 Reviews
Lujiazui Area Shanghai|2.51km from city center
One of the best hotels that we have stayed. Beautiful rooms with the most beautiful views. Wonderful service by all the staff from the front office, to the bellman and even the cleaners are super nice. We were travelling with my disabled brother and they made sure we were comfortable. We were offered an upgrade to the horizon club room for a great price which was definitely worth it as the rooms had nicer views and comes with breakfast (with halal options), afternoon tea and also evening refreshments. They also arranged for our kids birthday in the room! Special thanks to Elaine at the front office for arranging late checkout for us since our flight is late at night, as well as Kenny at the horizon club for attending to us and ensuring we had a smooth check out. If we ever come to Shanghai again, we definitely will stay here. ❤️❤️❤️FromHK$1,564
Very Good11605 Reviews
Train Station Area Shanghai|2.52km from city center
This stay far exceeded my expectations. From arrival and check-in to the guest room, dining, and public areas, the five-star quality was evident throughout. Everything was spot-on, making for an overall comfortable and truly reassuring experience.
The exterior and lobby design are elegant and grand, featuring an open, airy layout with impeccably clean public spaces. The lighting and subtle fragrance complement each other perfectly, creating a soft, welcoming ambiance without feeling overwhelming. Stepping into the lobby immediately melted away my fatigue—whether returning during the day or late at night—thanks to the quiet and soothing environment.
Check-in was smooth and efficient. The front desk staff were professional yet warm and personable; rather than just mechanically going through the process, they proactively introduced the hotel facilities, highlighted key details, and patiently answered questions with genuine care. The concierge was also fantastic, assisting with luggage, giving directions, and responding promptly. Across all departments, the staff demonstrated great professionalism—always greeting guests when passing by, addressing requests immediately without any hesitation or passing the buck. The service felt genuinely attentive rather than just superficial courtesy.
The room was a major highlight of the stay. It was spacious, bright, and thoroughly cleaned, with every corner spotless and odor-free. The bedding was plush, the mattress struck the right balance between firm and soft, and the pillow menu provided great options, ensuring a sound night’s sleep. The soundproofing was exceptional—virtually no noise from the hallway or neighboring rooms, which is a huge plus for light sleepers. The room featured layered, adjustable lighting and stable climate control. In the bathroom, the wet and dry areas were well-separated, the water pressure was great with instant hot water, toiletries were fully stocked, and the towels were clean and fluffy. Housekeeping requests were handled quickly, with any extra items delivered promptly—a testament to their attention to detail.
The hotel boasts a prime location with easy taxi access, making it ideal for both business trips and city sightseeing. The public facilities are well-maintained, clean, and organized, perfect for a relaxing stroll during downtime.
Breakfast was equally impressive. The restaurant was clean and offered a wide variety of both Western and Chinese dishes, complete with hot entrees, pastries, fresh fruits, and beverages. Food was replenished quickly, so stations were never left empty even during peak hours. The staff cleared tables and restocked utensils promptly, keeping the dining experience orderly and pleasant despite the crowds.
What stood out the most was the consistent quality throughout my multi-day stay. Daily housekeeping, common area cleanliness, and staff service remained consistently top-notch with no drop in standards. While many upscale hotels have stunning hardware but lack warmth in service, this property balances premium facilities with thoughtful, personalized hospitality perfectly—professional without feeling distant.
Whether traveling for business or leisure, this hotel is a dependable and comfortable choice. A big thank-you to the entire team for their attentive service, which added many wonderful memories to this trip. I will definitely make this my first choice whenever I visit this city again and will gladly recommend it to family and friends.FromHK$1,288
Outstanding4457 Reviews
Lujiazui Area Shanghai|2.69km from city center
To celebrate our wedding anniversary, we stayed at the Ritz-Carlton Shanghai, Pudong, and the overall experience far exceeded our expectations. It truly deserves a five-star rating.
The hotel's location and views are impeccable. Our room faced the Bund and the Huangpu River, offering an incredibly expansive view. Whether it was the morning sunshine or the dazzling night lights of Lujiazui, we could take it all in through the panoramic floor-to-ceiling windows. The depth and breadth of the scenery were truly impressive.
Secondly, a special thank you must go to Ms. Angela. Upon learning it was our wedding anniversary, she thoughtfully decorated our room. The attention to detail truly showcased the care and warmth of a luxury hotel, making our stay full of surprises and touching moments.
From the room's hardware facilities to the welcoming service provided by all the 'Ladies and Gentlemen,' everything perfectly embodied the essence of the Ritz-Carlton. I highly recommend it to anyone visiting Shanghai for a vacation or to celebrate a special occasion!FromHK$2,938
Very Good1525 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.98km from city center
Changhe International Apartment is located in the Xintiandi area, making shopping and dining very convenient.
The apartment suite I stayed in even had a balcony. The living room had a sofa and coffee table, perfect for entertaining friends.
The kitchen was equipped for cooking, and the washing machine was also very convenient.FromHK$1,107
Good3620 Reviews
Pudong International Airport Area Shanghai|31.88km from city center
Ramada really surprised us this time! Upon check-in, Jack and Leo at the front desk upgraded us to a deluxe room. They even thoughtfully found makeup remover wipes for me and gave us flight simulator experience vouchers. The next day, Mr. Jin Junhua, the flight simulator instructor, was incredibly professional, patient, and friendly. A definite thumbs up!FromHK$617
Outstanding11478 Reviews
Sheshan, Songjiang University Town Shanghai|29.66km from city center
When I first browsed the listings, this room type was called the ”Honeycomb,” but it was listed as ”Lake View Residence” when I actually booked. It's right by the lake, across from the main building and next to the big dome structure. You can go fishing here. The cabin looks like three hexagonal honeycombs pieced together, allowing kids to climb up and down, which they absolutely loved.
The ground floor upon entering is the living room, equipped with a TV. Opposite, connecting to the bedroom area, is a setup that doubles as cushioned seating and a mini climbing frame for kids to play on. The overall space isn't huge—you can even watch the TV while lying in bed on the upper level.
The bathroom and bedroom share the same open space, so we had to be very careful when washing up to avoid splashing water onto the counter by the bed. You also need to watch out when showering, as water tends to leak through the door gaps.
Going up another level takes you to the rooftop terrace, which was my favorite spot. It’s perfect for sitting quietly and taking in the views.
This room type doesn't have an indoor bathtub, but it features an outdoor hot tub on the lawn outside. While soaking, we noticed the outdoor AC unit was quite loud, and we had to bring our own light at night. If you're looking for total privacy while soaking, this might not be for you. I also wouldn't recommend it in cold weather, as it gets chilly.
Next door are two treehouses with slides, which feature en-suite bathrooms with bathtubs.
There is a shuttle service to and from the main building; you can just contact your butler whenever you need a ride. Honestly, offering a boat check-in experience would make it even more fun 😏.
It’s best suited for sunny days—you can stargaze using the in-room telescope, and using the outdoor tub is much more convenient.
The service was attentive, breakfast had a great spread, and there were plenty of activities for kids.FromHK$680
Very Good3982 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|2.34km from city center
The hotel's location is excellent, just a 3-5 minute walk from the subway station. There are plenty of good eateries nearby, and it's only a 3-minute walk to the commercial center, making transportation very convenient. However, the breakfast isn't great value for money, and there's no room service robot, so you have to go downstairs to pick it up yourself. The room upgrade was a nice touch, though.FromHK$768
Outstanding10313 Reviews
Sheshan, Songjiang University Town Shanghai|35.83km from city center
I specially chose this hotel I'd been dreaming of to celebrate my birthday. Initially, I booked a room facing just the waterfall, but upon arrival, I decided to change rooms. Xiaotong at the front desk enthusiastically introduced Room 1521 to us—a duplex where the lower level is underwater and the upper level is above water. It kept the waterfall view while also letting us share the space with plenty of fish. We were extremely satisfied! The hotel provided a complimentary fruit basket and pastries, plus a birthday cake, and thoughtfully set up a celebratory birthday atmosphere. They even thoughtfully surprised us with longevity noodles while we were having dinner at the executive lounge—it was one pleasant surprise after another. The breakfast on the second day was extensive and of great quality. When we left some belongings behind at the hotel, the front desk proactively called to remind us and even had SF Express courier them to our home. I was truly touched.FromHK$1,681
Swimming pool
Very Good3277 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from city center
Staying at The Portman Ritz-Carlton, Shanghai once again reminded me of what it means to be the 'benchmark of Ritz-Carlton excellence.' While the building itself shows signs of age, it's precisely this history that lends it a sophisticated, old-money elegance. The location is absolutely impeccable, making it incredibly convenient to get around, and the surrounding dining options are so abundant, it's hard to choose!
I especially want to thank the Grace team for their incredibly warm service. Every detail truly embodied the Ritz-Carlton's hospitality philosophy – it felt both genuinely warm and incredibly refined. With the Shanghai Rolex Masters happening, the hotel was particularly lively. It just goes to show that even an 'old Ferrari' (referring to the classic Ritz-Carlton brand) still attracts so many guests. And that lion statue was just too enthusiastic; it's become a网红 hotspot for photos, with everyone wanting to snap a picture with it as they pass by.
Next time I'm in Shanghai, I won't hesitate to choose this hotel again. Thank you, The Portman Ritz-Carlton, Shanghai, and thank you, Grace team, for adding an unforgettable touch of warmth to this trip.
I ❤️ Ritz. I ❤️ Shanghai.FromHK$1,717
Outstanding5742 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from city center
The room was more spacious than it appeared in the photos. The executive room's grey-blue wallpaper, which isn't present in the standard rooms, matched the carpet color better. I stayed in an east-facing room, which offered a clear view of the Lujiazui 'three-piece suit' (referring to the three iconic skyscrapers), and the actual view was even more impressive than in pictures.
The breakfast at the executive lounge was excellent; both the buffet items and the made-to-order dishes were delicious. The afternoon tea selection was quite ordinary. A minor drawback was the absence of lunch service.
The lobby on the first floor of the Jing An branch was a bit dark, and there were many people passing through from the mall. For executive floor guests, I recommend checking in directly at the lounge.FromHK$2,052
Outstanding18935 Reviews
Lujiazui Area Shanghai|3.12km from city center
Although the Grand Hyatt Jin Mao, built in 1999, is showing its age—which lowered our expectations—it actually turned out to be a great stay. The doormen actively opened car doors and retrieved our luggage. The front desk accommodated our requests as much as possible, upgrading us to a Grand Club River View Room on the 80th floor facing the Puxi Bund. The room was well-maintained, feeling fresh and clean. In the Executive Lounge, the afternoon tea's blueberry scones and walnut cake were quite good (the coffee machine is located in the innermost corner), though the evening canapés were of mediocre quality—I had the salted salmon. Breakfast on the 56th floor was decent; if you walk to the northernmost buffet station and look inside, you'll find freshly pan-fried buns (shengjianbao) and potstickers, which were delicious. The room is 40 square meters, and the bathroom is small and compact. Still, it's totally worth visiting for the experience—both its exterior and interior are the most stunning among the 'three major skyscrapers'.FromHK$1,791
Very Good9057 Reviews
Lujiazui Area Shanghai|3.19km from city center
We had a very good stay at the Grand Kempinski Shanghai Hotel. The service was good and the staff were friendly and helpful.
The breakfast had a good range of Western and Chinese food, as well as some Japanese dishes. There was also an ice cream station, which was a nice bonus.
The hotel has a bar on one of the higher floors where you can enjoy a great view of the Oriental Pearl Tower.
The gym is also nice and has a decent range of equipment. There is also a pool and spa massage on the same level as the gym.
The location is very convenient. There are many food shops and restaurants within just a few minutes walk from the hotel. It is also close to popular attractions such as the Shanghai Ocean Aquarium and the Oriental Pearl Tower.
Overall, we enjoyed our stay.FromHK$1,210
Very Good4902 Reviews
The Bund Area Shanghai|1.58km from city center
The hotel boasts an excellent location, and its blend of a magnificent historic building with East-meets-West interior design imbues every detail with profound depth and elegant charm. The guest rooms are spacious and comfortable, offering superb views of both sides of the Huangpu River. All the staff I encountered were well-trained, friendly, and provided efficient and attentive service. The breakfast buffet, featuring both Western and Chinese options, was abundant and authentic in taste. The Long Bar on the ground floor of the old building is highly recommended; it has been meticulously restored to its original appearance from a century ago, exuding a vintage yet exquisite ambiance. On Friday nights, live jazz musicians enhance the already fantastic atmosphere.FromHK$3,099
Very Good5620 Reviews
Jing'an District/West Nanjing Road Shanghai|2.57km from city center
My stay at The PuLi Hotel in Shanghai was absolutely fantastic! Located right next to Jing'an Temple in Jing'an District, the location is unbeatable. Reel Mall and Kerry Centre are just outside the door, and the entire upscale commercial hub of Nanjing West Road is within walking distance. It's packed with luxury brand stores and great malls to explore, creating a super chill shopping vibe. The guest rooms feature a subdued Oriental style, with dark wood tones paired with soft, warm lighting—calm, elegant, quiet, and spacious. The lighting and shadows through the shutters create an amazing ambiance. The service was warm and attentive; the staff were polite and prompt in their responses. The breakfast offered a combination of buffet and à la carte options, with fresh and exquisite ingredients. A true oasis of tranquility amidst the bustling city—this is definitely the place to stay in Shanghai!FromHK$3,160
Very Good2995 Reviews
The North Bund Area Shanghai|3km from city center
First off, the room decor is absolutely stunning, as it always is at W hotels. I've stayed at Ws in Xi'an, Macau, and Chengdu, and now Shanghai – their design aesthetic is consistently modern and really resonates with us Gen Z. The room layout and attention to detail are spot-on. They never disappoint when it comes to style.
Secondly, I won't go into too much detail about cleanliness; W hotels consistently maintain high standards, so no issues there.
Thirdly, the service was excellent. Any request I had was promptly considered and accommodated by the hotel. You feel the exceptional service from the moment you step into the hotel. Staff members are present from the luggage drop-off all the way to the elevator lobby, waiting to assist.
Furthermore, the dining experience was fantastic. The breakfast at every W I've visited has been superb, truly top-notch.
Finally, since it was our first time at the Shanghai W, the front desk even upgraded our room! I was pleasantly surprised to find myself in a 'Marvelous Suite'. The whole experience was absolutely brilliant.
The only minor drawback was that the drinks and room setup included in the Ctrip package weren't prepared in advance, even though I had called a day earlier. If those details could also be taken care of beforehand, so you walk into a fully prepared room, then this would truly be a 10/10 experience.FromHK$2,917
Good6099 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.95km from city center
The entire check-in process was thoughtful and attentive, with impeccable attention to detail. They proactively anticipated guests' needs, and their communication was both patient and gentle. Any queries were met with a swift response, and every detail was thoroughly considered, making me feel truly at home. The service felt natural rather than forced, and genuinely sincere, which greatly enhanced the stay. The whole experience was relaxing and reassuring. I'd definitely want Jojo to assist me again next time, highly recommended!FromHK$1,764
Outstanding1894 Reviews
The Bund Area Shanghai|1.42km from city center
The hotel's location is excellent, just a few minutes' walk to the Bund, which allows you to visit late at night (around 10 PM) or early in the morning to avoid the crowds. Besides fruit, they also offered complimentary chocolates, which were delicious. The scallion oil noodles and crab shell pastries for breakfast were incredibly tasty; I'm still thinking about them. The cleanliness was also top-notch, and the environment was quiet, making for a very comfortable stay. Additionally, Elaine's service was very satisfying – she was responsive and provided help promptly.FromHK$3,867
Outstanding4239 Reviews
Lujiazui Area Shanghai|3.03km from city center
From the concierge service upon arrival, the art installations on the first floor, the one-minute high-speed elevators, the Cloud Lobby on the 101st floor, the art guided tours, the high-altitude guest rooms, the seven specialty restaurants, to the sky-high pool and gym – every single aspect exceeded expectations. The facilities are top-notch, the cultural heritage is profound, and the service is gentle and thoughtful. The high-altitude views and comprehensive amenities cater to everyone, whether for vacationers, families with children, couples, or art enthusiasts. Unlike generic网红 (influencer-popular) hotels, J Hotel boasts a unique Chinese cloud aesthetic, with thousands of original artworks, traditional glazed enamel craftsmanship, and a core of local Chinese culture. It truly is a benchmark for domestic luxury, combining beauty, quality, culture, and service. Many thanks to butler Raine for all the assistance during our stay, and to Winnie at the front desk for her professional service. Whether visiting Shanghai for tourism, business trips, anniversary celebrations, or art excursions, this is an irreplaceable first choice. Even after checking out, I can't stop thinking about it, and I will definitely visit again and highly recommend it to all my friends and family.FromHK$3,871
China Entry Requirements & Things to Prepare
- 24/240 China Visa-Free Transit: US citizens can enjoy a 240-hour (10-day) visa-free transit when traveling through 24 Chinese provinces, provided they hold a confirmed onward ticket to a third country or region.
- China Plug & Power: China plug uses Type A/C/F (220V). Bring a Type A/C adapter (US plugs sometimes work, but bring a universal adapter for safety).
- Internet Access in China: You need a China VPN for Google/Ins/YT/X, etc. But you can also use a China eSIM with built-in access to overseas apps!
Getting Around & Top Destinations in China
- China Metro Guides: Shanghai Metro | Beijing Metro | Guangzhou Metro | HK Metro
- China Airport Guides: Shanghai Airport | Beijing Airport | Guangzhou Airport | HK Airport Express
- China City Maps: Beijing Map | Guangzhou Map | Shanghai Map | HK Map
- Top Destinations in China: Shanghai Attractions (Disneyland, Bund) | Beijing Attractions (Forbidden City, Great Wall) | HK Attractions (HK Disneyland)
Must-Have Apps in China
- China Map App: I love to use Gaode Map (English supported) or Baidu Map (limited English) for real-time transit and traffic. Or you can still use Google Maps in China, but some data may be outdated.
- China Transport App: Use DiDi (China's Uber) for English address input and cashless payment. I recommend using the DiDi mini-program in Alipay for more convenience.
- China Payment App: Use Alipay or WeChat Pay (link foreign cards before arrival).
- China Booking App: Trip.com for high-speed trains (China HSR Guide), China hotels/flights. Use Trip.com promo codes for USA users.
FAQs about Shanghai Safety
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