It’s been a while since I last visited Shanghai—so how safe is it these days? Maybe you’ve worried about getting caught up in trouble in China…
The good news: Shanghai is generally safe. Public security is stable, and many areas are perfectly fine for walking alone at night, including for women.
In this article, I’ll give you a clear picture of Shanghai’s safety on the ground and share three practical tips to help travelers avoid trouble. Read on, and you’ll be ready to enjoy your stay in Shanghai with confidence!
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The Latest Safety Information for Shanghai, China
| Category | Current Situation | Notes |
|---|---|---|
General Safety | Shanghai is generally stable and safe for travelers. | No major widespread violence or travel‑restricting advisories specific to Shanghai. |
Petty Crime | Pickpocketing, bag snatching, scams occur in crowded areas. | Common around transit hubs, tourist spots and busy streets. |
Scams & Fraud | Tourist scams (fake services, overcharged bills) reported. | Always check prices and avoid unsolicited offers. |
Security Presence | Local police maintain public order; CCTV is widespread. | Standard vigilance recommended. No specific increase in violent crime. |
Travel Rules | Foreigners must carry ID/passport; register hotel address. | Standard local requirement in China. |
Health & Travel | Watch for seasonal illnesses and travel traffic peaks. | Consider travel insurance. |
📍 Official Government Travel Advice
For the most authoritative safety updates, check the U.S. Department of State travel advisory for China and Shanghai here:
👉 U.S. Department of State – China Travel Advisory
https://travel.state.gov (search Shanghai, China)
Three Things Travelers Should Watch Out for in Shanghai, China
1. Scams by fake police officers
Shanghai police officers
In Shanghai, China, you may encounter individuals posing as police officers who approach you under the pretext of checking your ID or conducting drug tests.
Real police officers always carry their police ID and never ask for cash on the street. If something feels suspicious, please check with the nearest police box or consulate. Please walk in busy, well-traveled areas whenever possible, and avoid walking alone late at night.
2. Problems when using payment tools
QR Code in China
In China, mobile payments are more common than cash. In particular, watch out for scams involving WeChat Pay. When paying by scanning a QR code, a fake QR code may have been pasted over the real one.
Even if a stranger asks you to send money via WeChat, do not comply under any circumstances. When paying at a store, be sure to use the official QR code displayed at the checkout, or confirm directly with a staff member.
3. Taxi rip-offs
Shanghai Taxi
In China, it’s important to spot licensed taxis. Shirotaku (unlicensed taxis) are likely to take the long way around or demand exorbitant fares.
Licensed taxis always use a meter and display the taxi company name and permit. Before you hop in, please make sure the meter is running. At airports and tourist attractions, never accept rides from taxis that tout for business.
Which Areas in Shanghai Should You Be Extra Cautious about?
These areas tend to have higher rates of theft and scams compared to other places. As you explore, stay mindful of your surroundings and put safety first.
1. Nanjing East Road Nightlife Area
Nanjing Road, The Most Typical Pedestrian Street in Shanghai
At night, this area sees frequent street solicitation, pickpocketing, and theft of unattended belongings. In particular, “karaoke scams” and “teahouse scams” targeting foreign tourists have been reported.
Even if a stranger approaches you, don’t be too quick to go along with them. It’s important to take precautions, such as always keeping your valuables in the hotel safe and avoiding walking alone at night.
2. Around The Bund
The Bund Shanghai, Waitan - The Waterfront Landmark of the City
This is an area where pickpocketing and theft from unattended bags are more likely to occur. There have been reports of crimes targeting tourists who are engrossed in taking photos.
Always carry your bag in front of you, keep an eye on your belongings even when taking photos, and stay alert for any suspicious individuals around you.
3. Around Yuyuan Bazaar
The Amazing Yu Garden - Shanghai | A Tour of Yuyuan Garden - YouTube
There have been reports of high-pressure sales of counterfeit brand-name goods and rip-off tactics. Make a point of shopping at official stores and avoid buying items on the street.
When it’s crowded, stay especially alert for pickpockets and theft of unattended items. Remember to keep your bag securely zipped and carry your cash in separate places.
Reviews of Popular Areas in Shanghai
Nanjing Road Pedestrian Street
4.7/5
1371 reviewsA bright and beautiful promenade. The lights can be turned off on holidays and at night. Lots of shops and brands. Perfect for shopping.
The Bund
4.8/5
6601 reviewsThe place is beautiful. However! There are a few things to keep in mind:
1. On normal days, the beautiful lighting stays on until 11:00 PM, then it's turned off. On holidays, the lighting is turned off at different times, but we couldn't find a pattern. The photo shows the view with and without the lighting.
2. On weekends and holidays, it gets incredibly crowded. If you come on a weekday, it's less crowded, and you can stroll around freely.
Yu Garden
4.7/5
6840 reviewsIt was a very beautiful garden. When I went there, there were a lot of people and I couldn't relax, so I would like to come back at a time when there are fewer people and enjoy this wonderful garden at my leisure.
What Are the Safer Neighborhoods in Shanghai, China?
Even within Shanghai, China, these areas are known for their safety and are considered places where locals feel comfortable visiting.
1. Huaihai Road & Xintiandi Area
In Shanghai, this neighborhood is lined with luxury boutiques and sophisticated restaurants, and features robust security.
Security staff patrol the area 24/7, and numerous street security cameras are in place. What’s more, thanks to its large international community, English-language signage is plentiful.
With plenty of foot traffic day and night and bright streetlights, even solo female travelers can explore with peace of mind.
Recommended Hotels in the Huaihai Road & Xintiandi Area
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NO.1
2. Lujiazui Financial and Trade Zone
One of Shanghai’s signature business districts, packed with the offices of international companies.
Many buildings have on-site security guards and are equipped with the latest security systems, making the area exceptionally safe. Public transportation, including subways and buses, is also well developed. It’s known as a safe area popular with tourists and international business travelers alike.
Recommended Hotels in the Lujiazui Financial and Trade Zone
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3. Gubei and Hongqiao Area
An upscale residential neighborhood that’s home to many expats.
There are many international schools and supermarkets for foreigners. Thanks to the close-knit local community, you can enjoy a worry-free stay.
Security guards are stationed in residential neighborhoods, and parks and public squares are well maintained, creating an environment where even families with children can live safely.
Recommended Hotels in the Gubei & Hongqiao Area
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3 Must-Follow Safety Tips in Shanghai, China
Learn 3 tips to help you travel safely in Shanghai, China
| Tip | What to Do | Why It Matters |
|---|---|---|
1. Manage Valuables | - Keep a copy of your passport; original in hotel safe - Wallet in inner pocket; split cash - Smartphone in inner bag, not back pocket- Keep bag zipped; carry backpack in front | Reduces risk of pickpocketing and theft |
2. Behavior While Sightseeing | - Travel in groups; avoid going out alone - Don’t blindly follow strangers- Be cautious of invitations (“tea,” “practice English”) - Stay aware when taking photos- Keep belongings close on subways/buses | Helps prevent scams and petty theft |
3. Stay Connected & Ready | - Get a local eSIM if needed - Keep your U.S. phone number active - Use apps like WeChat Pay and maps | Ensures you can call for help and navigate easily |
For a smoother, more enjoyable trip to Shanghai, fast, reliable internet is a must!
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Who to Contact If You Run into Trouble in Shanghai, China?
Make sure to take precautions, such as keeping a record on your smartphone
1. Embassy of U.S. in Shanghai, China
If you run into serious trouble or lose your passport while in Shanghai, contact the U.S. Embassy or Consulate for assistance.
U.S. consular staff are there to help protect American citizens and provide support to travelers.
Official Contact – U.S. Consulate General, Shanghai
- Phone: +86 21 3217 4650
- Email: use the contact form on the official site: Shanghai U.S. Consulate Contact
2. Shanghai Municipal Public Security Bureau (Police)
In emergencies such as becoming a victim of a crime or being involved in a traffic accident, please contact the police immediately.
When you’re in Shanghai, dial 110 for the police emergency hotline. There’s also an English-language police hotline at (021)6357-6666.
The Foreigners Service Center of the Shanghai Public Security Bureau can assist with residence-related procedures and consultations.
Let’s Set Off on a Safe Trip to Shanghai, China!
Take a visit to the world-famous Disneyland
Shanghai, China is generally considered a safe city. In tourist areas and major cities, there’s a strong police presence, so you can expect to enjoy your trip in a safe environment.
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Top Hotel Picks in Shanghai
5 star
Very Good11960 Reviews
People's Square Area Shanghai|0.54km from city center
I was visiting relatives in Shanghai and didn't want to trouble them with arrangements, so I just picked a hotel close to Nanjing Road. I'm really satisfied and highly recommend it to everyone. Here's why:
1. **Excellent Location:** After a long day of exploring Nanjing Road, my partner and I were exhausted, so it was super convenient to just walk 200 meters back to the hotel.
2. **Outstanding Service:** The service was impeccable. Ms. Starry Cui at the front desk was so warm and generous, and another gentleman who checked us in was also very polite. They even upgraded us to a suite, which we really appreciate!
3. **Fantastic Food Options Nearby:** There are so many delicious places to eat close by, including white-cut chicken, yakitori, and Cantonese cuisine, all within 100 meters of the hotel. It was great to have a few drinks and then just head straight back to our room.
4. **Thoughtful Concierge:** The concierge was very attentive to the elderly in our group, which I really appreciated and added a lot to our positive experience.
5. **Classic 5-Star Room:** The room had a standard 5-star setup with a somewhat retro feel and a bathtub, which my partner absolutely loved.From£73
Outstanding5989 Reviews
People's Square Area Shanghai|0.47km from city center
When booking a hotel, I always pay close attention to the negative reviews. After a lot of searching, I decided to give this place a try. Even though some of the negative comments seemed quite exaggerated, its excellent location convinced me. And I'm so glad I did! This hotel is nothing like what the bad reviews claimed. Overall, the location, cleanliness, environment, and service were all top-notch. Being in the city center, it's truly a prime spot in Shanghai. During check-in, Oliver at the front desk recommended an upgrade to a deluxe suite, which I happily paid for. The room layout was perfectly to my taste. Oliver's service was also fantastic; he was very considerate and helpful throughout our stay, offering great advice and assistance. Thanks to his recommendation, we even discovered a fantastic hidden gem restaurant, haha! A big thank you to Oliver for his enthusiastic help. I'll definitely choose this hotel again next time!From£70
Excellent7727 Reviews
People's Square Area Shanghai|0.7km from city center
The hotel's location is excellent, very close to Nanjing Road Pedestrian Street. We even walked to the Natural History Museum with our child. The 'Nailong' family room was spacious and bright, and the 'Nailong' themed decor, along with the little tent, was a big hit with our kid. All the hotel staff were very friendly and helpful, especially KOI at the front desk, whose assistance we greatly appreciate.From£96
Outstanding5720 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|1.78km from city center
I come to Shanghai every two or three months, and I always stay here.
**Ambiance:** The red maple leaves in the garden have turned, and they're so beautiful. It truly lives up to its reputation as a Japanese-managed hotel; even the environmental details have that special touch. This is why I love this hotel. Plus, the express checkout is super convenient.
**Service:** This time, I felt the service quality had declined a bit. I called for things to my room twice and had to wait a long time, then call to follow up. Especially when the room heating wasn't enough, I was freezing while waiting. Later, the housekeeper proactively brought an extra blanket.
However, as a loyal guest, I didn't feel a special sense of belonging.
**Facilities:** The remote control by the bed is really difficult to use. The settings jump around, and it's hard to tell what you're adjusting. It's usually fine, but in winter, the room temperature just wouldn't go up. It was truly freezing.
**Breakfast:** Still delicious.From£82
Outstanding10884 Reviews
Train Station Area Shanghai|2.4km from city center
I highly recommend the Pullman Shanghai Jing An – it truly lives up to its five-star reputation! The hotel is located in the heart of Jing'an District, just a hundred meters walk from Shanghai Railway Station Metro, offering seamless transfers on lines 1, 3, and 4. This makes it super convenient to get to attractions like The Bund, Nanjing Road, and Jing'an Temple. Whether you're traveling for business or leisure, the location is absolutely fantastic.
The front desk service was professional and efficient; check-in and check-out were smooth from start to finish. The concierge was also incredibly helpful, planning travel routes and answering questions about the local area, which made the entire experience excellent. My room was spacious and elegant, with full-sized floor-to-ceiling windows offering spectacular city views. The bedding was incredibly soft, and I instantly felt my travel fatigue melt away. The bathroom's rain shower and custom toiletries were of excellent quality, and the wet/dry separation design was a thoughtful touch. High-speed WiFi, smart climate control, and other amenities were all provided, showing great attention to detail.
The hotel's dining options are also top-notch. The all-day dining restaurant offers a rich variety of breakfast choices, from authentic Chinese pan-fried buns and xiaolongbao to Western bacon and bread. The Chinese restaurant serves delicious local Shanghainese and Cantonese cuisine; the braised pork belly with its rich, savory sauce and the flavorful crab roe xiaolongbao were unforgettable. The leisure facilities are a highlight, too. The 20-meter heated pool on the 6th floor has wonderful natural light and crystal-clear water; you can relax on a lounge chair after a swim. The gym has advanced and comprehensive equipment, plus a yoga room and sauna, catering to all your workout and relaxation needs. The accompanying spa center is perfect for complete mind and body rejuvenation.
Throughout my stay, every staff member, from the diligent cleaning ladies to the quick-responding room service, was warm and attentive, truly making me feel at home. The hotel's heated pool, fitness center, and other facilities were meticulously maintained, and the modern art decorations in the common areas were very tasteful. Whether traveling alone or with family, this is an excellent choice for accommodation in Shanghai. I will definitely choose this hotel again on my next visit to Shanghai!From£64
Good2514 Reviews
Jing'an District/West Nanjing Road Shanghai|0.85km from city center
The hotel’s location is very good. It is about a 5-minute walk to a huge Starbucks, Nanjing West Road, the MRT station, and Wujiang Road, which has several nice bakeries and food options. This made getting around very convenient. There was also a 7-11 just across the road.
However, the Premier Two-Bedroom Suite was disappointing for the price paid. The rooms are rather small, especially the master bedroom, where there was not enough space to place or open any luggage. We had to keep our luggage in the living room instead.
The bathroom, particularly the shower area, looked very dated. The tiles appeared old and there was a musty smell, which was unpleasant. Another inconvenience was that the light switches were only on one side of the bed, making it very inconvenient to switch off the lights from the other side.
The kitchenette was also very small. Cutlery was stored in a drawer above the bin, which was not ideal, and there were no extra plates provided. The tiles looked old with visible cracks, and some of the drawers were faulty. Overall, the room did not feel premium and felt overpriced for what was offered. The hotel rooms clearly need a glow-up to match the Kempinski brand and the rates charged.
Additionally, the reception area was undergoing renovation, with no seating or waiting area. The pick-up and drop-off driveway is very narrow, only a small lane. When loading our luggage, we had to do so very quickly as other cars were waiting. The driveway would benefit from being more spacious.
While the location is excellent, the room condition, layout, and facilities did not meet expectations for a Premier suite.From£126
Excellent8905 Reviews
The Bund Area Shanghai|1.73km from city center
This hotel is my granddaughter's favorite; we stay here for a few days every year. The environment is elegant, and the hygiene is excellent 👌. Breakfast is abundant and delicious, with fresh and safe food. We also had dinner at the hotel, which was very tasty and delightful. The surrounding facilities are complete, and it's very close to Yu Garden and the Bund, making transportation incredibly convenient. This time, we also participated in the hotel's 'Flower Time' activity, which was very interesting and educational. My child had a blast, and the staff were warm, thoughtful, patient, and meticulous. Any requests we had were met with help, and we are very grateful 🙏.From£85
8368 Reviews
The North Bund Area Shanghai|2.55km from city center
The front desk staff seemed inexperienced. When I arrived to check in, no one noticed me right away. I had to wait in line for two minutes before actively asking for assistance. (Though they seemed quite enthusiastic with foreign guests.) I redeemed points for a welcome fruit platter, but it wasn't delivered even after 10:30 PM when I returned from dinner. When I inquired, they told me I had to request it again – that it wouldn't be sent automatically. What's the point of redeeming it on the platform then? It took almost an hour after calling for my child's slippers and toothbrush to be delivered, and I had to call again after 11:30 PM to finally get them. I was already exhausted from a long flight delay at the airport due to weather, so it's hard to understand why even these small things took so long. Furthermore, they didn't even know the general directions (left or right) to the nearby W Hotel on the Bund, which indicates a lack of experience. However, the service staff in the breakfast restaurant were friendly and experienced, and the food was good – definitely recommend!From£71
Very Good3871 Reviews
The Bund Area Shanghai|1.27km from city center
This hotel is just beautiful and welcoming. People standing at the front will rush to help opening the door and unload your luggage from the car. The receptionist was really lovely and helpful and provide all the details in English. Then you will be brought to your room.
The room was really lovely. The beds were a bit small for an adult and kids but this is based on foreigners size. The bathroom was not clean properly with stains on the wall, doors and bathtub ( picture attached) but this may be due of the fact that the room was old.
There was a mini bar in the room but no price available.
The hotel have a heated pool and multiple restaurant on site. The kids love the pool.
The hotel is in the middle of all the places that need to be visited. If you go out from the hotel and turn right. You are 10 min walk from Nanjing Road. If you turn left, you are 10 min walk from YuYan Garden. And if you walk in direction of the back of the hotel, you are at the Bund. If you go straight you ll be most likely at people’s square.
We had an amazing stay there and we were joined by our daughter’s friend who booked there aswell to make it convenient for the kids to see each other.
I highly recommend this hotel for families and friends catch up. Really convenient location, really lovely and helpful staff.From£100
Very Good4332 Reviews
Jing'an District/West Nanjing Road Shanghai|2.6km from city center
Although the room was small, it was very well-appointed. From the window, I could see iconic landmarks like Shanghai Tower and the Oriental Pearl, and Jing'an Temple was right in front of me. The service was standard and reliable, always responsive to requests. Breakfast had limited options but was exquisite. The in-room dining service was very convenient. The wonton noodles I ordered the first time were exceptionally delicious, so I ordered them again today for lunch, but the taste and texture were significantly different, and I'm not sure why. The cuisine at the second-floor restaurant, Yuanyuan, was good and reasonably priced. The service there wasn't overly enthusiastic but was very thorough.From£75
Business travel
Very Good5210 Reviews
People's Square Area Shanghai|0.9km from city center
Perfect location right in the heart of the shopping district, with an easy walk to The Bund. We arrived in the morning and were pleasantly surprised that our room was ready for early check-in. The bed was incredibly comfortable, and the room was spacious with thoughtful touches like complimentary wine and a cute plush toy. Breakfast was delicious with great variety. Overall, a very impressive and enjoyable stay!From£68
Outstanding6559 Reviews
People's Square Area Shanghai|1.13km from city center
Location was top notch. You can easily reach many scenic spots from here on foot and with metro being so close too. While rooms and hotel may appear a little dated, it's well maintained and clean. It's to be expected for a heritage building which was one of the reasons why we picked this spot. No photo as we got lazy towards the end of our trip, but rooms are accurately represented in the booking page. There's a michelin guide resto right opposite the hotel selling shenjian bao. So bonus pic for that.From£48
Outstanding4562 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from city center
I came to Shanghai for a book signing event this weekend. There are so many hotels in Shanghai that it's overwhelming! I saw that The Langham had a good location and high ratings, and remembering my excellent stay at The Langham in Hong Kong last time, I decisively booked here~
The service was truly exceptional. The day before my arrival, they even called to ask about my check-in time and any other requests~
Upon arrival, I discovered it's near Xintiandi, and there's a Harry Winston right downstairs~ The location is just perfect~
The manager, Sicily, added me on WeChat for easy contact~ I didn't expect it to be such a huge help! I encountered a small, unexpected situation and decided to ask her for assistance. Even though she had already gone home for the day, she quickly helped resolve it remotely~
Additionally, I specifically came for a book signing event, and before attending, I learned that phones weren't allowed, only photos. So I asked Sicily if the hotel had a printer~ Later, when I returned to my room, the color-printed photos were perfectly laid out on my table. If it weren't for Sicily, I might have missed this opportunity – it was truly amazing~
This is the first time I've written such a long review because I'm genuinely so happy~From£126
Outstanding3605 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from city center
The room is big and the service of reception is awesome. Hotel has full facilities and we love the swimming pool very much. There is a bridge to go to the shopping mall from the hotel and it’s quite convenient. Sukhothai has the best location to go everywhere in Shanghai.From£170
Very Good2878 Reviews
The Bund Area Shanghai|2.48km from city center
I booked a scenic room in advance for a belated birthday celebration, hoping to create some beautiful memories. Midway, the price dropped on another platform, so I tried to cancel and rebook, but it didn't work out. I understand there was a no-cancellation policy on the order anyway.
Now, about the hotel service! Because I left a note with a special request, Anna successfully reserved the room for me in advance, which was really nice. I'll definitely look for Anna again on my next stay. The service was spot-on; all my questions and requests on WeChat were answered promptly. 5 stars!From£110
Outstanding7465 Reviews
Dapuqiao Area Shanghai|2.92km from city center
This hotel is located in Dapuqiao, and it's one of the few upscale hotels in the area. I really like their lobby; it has a lively atmosphere as soon as you walk in, and there's even a coffee bar. I've stayed in their deluxe rooms and suites before, but this was my first time trying an executive room. I felt that, in terms of size, the executive room wasn't much bigger than the other rooms, and the bathroom felt a bit cramped. The color of the sofa in the room was quite pleasing though. Eating nearby is super convenient, with Sun Moon Light Plaza right across the street. In the morning, you can take a stroll to Tianzifang.From£67
Outstanding3161 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from city center
Returned to Portman once again, and they custom-made my room key! Kerry from the main switchboard was incredibly thoughtful, following up every step of the way and even gave me stickers. The staff in the executive lounge were very professional, always observing our preferences. It was a wonderful experience, very kind and friendly towards seniors. Huge thanks to this classic hotel for their service ❤️❤️❤️
On another note, during lunch, I overheard some high-tier member complaining endlessly about the lounge food. Honestly... why bother? If you don't like it, just go somewhere else.From£117
8364 Reviews
Jing'an District/West Nanjing Road Shanghai|2.65km from city center
I originally booked a room in the East Wing for my medical appointment. When I tried to extend my stay, it was fully booked, so I re-booked a room in the Main Building. I definitely prefer the East Wing rooms; the Main Building rooms are much smaller. The bathroom has a bathtub. On the positive side, there's an outlet right by the nightstand for charging your phone. Other than that, no complaints.From£39
Outstanding4561 Reviews
Jing'an District/West Nanjing Road Shanghai|4.54km from city center
My go-to hotel for business trips in Shanghai! Citadines definitely deserves a five-star review ✨ The rooms are spacious and bright, and the hygiene is top-notch, making for a comfortable and peaceful stay. Right outside is the 71 bus, which goes straight to the Bund – super convenient and saves a lot of hassle commuting. The services like receiving packages and storing luggage after check-out are perfect for business travelers, so thoughtful and hassle-free. The breakfast spread is varied, nutritious, and delicious, a great way to start a productive workday~ Every time I come to Shanghai, I always choose this place. The value for money and overall experience are both excellent; you can't go wrong here!From£38
Excellent6395 Reviews
The Bund Area Shanghai|1.78km from city center
I checked in on the evening of January 16th and could see the Peace Hotel's green emerald roof from afar, which was quite dazzling and spectacular. Every staff member at the hotel was incredibly warm, meticulous, and thoughtful, speaking softly and making me feel like a spring breeze.
The front desk proactively upgraded my room. Upon entering, I found the air conditioning already turned on to a comfortable temperature, slippers placed by the bed, and a welcome fruit platter prepared. It truly felt like a home away from home.
The performance by the elderly jazz band was fantastic; the singer had a beautiful voice and great audience interaction. The bartender provided excellent service, flexibly adapting to individual requests. The bar had a great atmosphere, and I loved the song request segment; it got even better as the night went on.
The breakfast at the Jasmine restaurant on the morning of the 17th was also excellent, with both Chinese and Western options available. I particularly recommend the smoked salmon; it was perfectly marinated and served with a mild Dijon mustard that wasn't overpowering or spicy.
Overall, it was a wonderful experience!From£224
Family friendly
Very Good8846 Reviews
Lujiazui Area Shanghai|3.19km from city center
The room was spacious, comfortable, clean, and quiet. They even upgraded us to a larger room for free. The bed was incredibly comfortable. They thoughtfully provided both large and medium-sized slippers. The bathroom layout was well-designed and very new, with a heated mirror that kept it nice and warm.
The gym was well-equipped with fresh air, and while working out, you could enjoy panoramic views of the Oriental Pearl Tower, Huangpu River, and the Bund.
The lounge chairs by the pool were very comfortable, offering beautiful city views. The lifeguards were attentive and responsible, and the water temperature was perfect.
The New Year's Eve buffet dinner was an excellent value.
Breakfast was very rich and satisfying.
The location was superb, only a ten-minute walk from Line 2.
The doorman was very welcoming and proactively helped us with our luggage.
The cleaning staff was very considerate, only cleaning our room when we were out.
Overall, it was a superb stay, and I will definitely choose this hotel again next time I'm in Shanghai.From£82
Outstanding15039 Reviews
Lujiazui Area Shanghai|2.51km from city center
We had been to the Shangri La hotel in Pudong before at Christmas for the afternoon tea and loved it so much we decided to spend a weekend here near Chinese New Year. The staff were friendly, breakfast buffet was amazing and the location right by the river with a view of the Bund is wonderful. The pool facilities are good, but inclusion of more amenities like a sauna or jacuzzi would make it even better, hence the 4/5 stars for amenities. Otherwise, we had a perfect stay. Highly recommend.From£95
Outstanding10275 Reviews
Train Station Area Shanghai|2.52km from city center
A huge shout-out to Manager Young! He's incredibly responsible and on the ball during his shifts, handling issues professionally and efficiently. His demeanor is always friendly and patient. When unexpected situations pop up, he stays cool, calm, and collected, quickly coordinating solutions to keep everything running smoothly. He's genuinely kind and friendly to both colleagues and guests, and his presence really strengthens team morale. We feel so much more at ease knowing he's around! A truly trustworthy and excellent manager.From£85
Excellent4787 Reviews
Lujiazui Area Shanghai|2.69km from city center
I've never willingly given a hotel a perfect five-star rating, but this one deserves it. The location is absolutely fantastic, right above IFC and surrounded by major shopping malls. It's just a few minutes' walk to the Disney Store, the Oriental Pearl Tower, and the Bund.
Even though it's a 10-year-old hotel, you really have to stay here to understand just how incredibly well-maintained it is. The service is practically on-demand; they respond to almost any request incredibly quickly. While they don't automatically deliver takeout to your room, you can call concierge and they'll bring it up.
The hotel breakfast offers a good variety, and everything tastes delicious. 'Variety' is relative, of course – it can't compare to places that specialize solely in breakfast, but it's very good nonetheless.
I would absolutely recommend this hotel to any family or friends who need a place to stay in Shanghai.From£213
Outstanding8916 Reviews
The Bund Area Shanghai|1.83km from city center
The hotel's location is absolutely fantastic, right by the Bund. From the lobby, you can see the 'Three Musketeers' of Lujiazui (Shanghai Tower, Jin Mao Tower, and Shanghai World Financial Center), and you just have to cross the road to get to the Bund viewing platform.
Since we were traveling with two young children, the front desk was incredibly helpful and upgraded our room, even including complimentary breakfast. It was such a warm and thoughtful gesture.
The hotel boasts its own restaurants and afternoon tea. The 22nd floor offers Huaiyang cuisine, and the 23rd floor is home to the Italian Magic Mirror Restaurant. Dining and getting around were super convenient. Plus, all the mini-bar drinks in the room were free, which the kids absolutely loved.
The front desk staff was very patient and showed us to our room, even providing welcome gifts like children's slippers and toothbrushes. All in all, it's a hotel definitely worth visiting and staying at. We'll definitely be back here on our next trip to Shanghai!From£103
Outstanding3822 Reviews
Lujiazui Area Shanghai|3.03km from city center
The hotel lobby is on the 101st floor, and the rooms are below it. You can't go directly to your room from the 1st floor; you need to change elevators on the 101st floor. The ground floor has a great design, and the lobby offers complimentary drinks, snacks, and a lounge area. The location is excellent, very close to the TV Tower and directly connected to a shopping mall, which is super convenient. The room was spotless, well-stocked with amenities, thoughtfully laid out, and the facilities were in good condition. The staff were all very friendly and responsive; a phone call usually got things resolved within five minutes, unlike some hotels where you wait half an hour with no one showing up. Breakfast is semi-buffet style, with a good variety and quality of food. The downside is that there's another glass wall outside the room's window, and the glass is tinted, so the view isn't as clear as it could be. Also, whether you can see outside or how far depends entirely on the weather and luck.From£302
Good3531 Reviews
Pudong International Airport Area Shanghai|31.88km from city center
The pickup driver was really enthusiastic, proactively helping with our luggage. The front desk staff was also great, especially Shane Zuo, who provided excellent service and was always responsive to our requests. This is an older, established hotel, and the infrastructure is still well-maintained, though you can see a bit of its history. The Chinese restaurant was decent, and the buffet breakfast offered a wide variety, satisfying most people's preferences.
The only thing I think needs improvement is the air conditioning temperature. Our room was 29 degrees Celsius, which was a bit too warm; 22-24 degrees would be much better. The hotel's location is a definite advantage, being very close to the airport. There's a 24-hour bus service running between T1, T2, and the hotel, making it a great choice for airport transfers.From£53
Outstanding10429 Reviews
Sheshan, Songjiang University Town Shanghai|29.66km from city center
The hotel breakfast was rich and delicious. There's a huge kids' play area with an outdoor pool, sandpit, and slides, which kept the kids entertained and really happy. It's great for relaxing while the kids play, making it hassle-free. Bob's service was also excellent; he upgraded our room, which was spacious and clean. We even got to see the Happy Valley fireworks unexpectedly! The hotel's buffet dinner was also good, saving us the trouble of going out to eat. The kids had a blast in the play area and didn't even want to leave.From£54
Very Good3983 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|2.34km from city center
Traveling to Shanghai, it's quite difficult to find a family room hotel that's close to the subway and not too far from the main attractions. After a long search, I finally stumbled upon this understated hotel with a super long name. As expected, it's very close to the subway, making travel convenient. There are local dumpling shops, Hong Kong-style fast food, and noodle restaurants nearby. Xiao Zhu at the front desk was very enthusiastic and even upgraded our room. The hotel decor is a bit dated, but the family suite was very comfortable, the bathroom was large, and the room was quiet.From£67
Outstanding10223 Reviews
Sheshan, Songjiang University Town Shanghai|35.83km from city center
Amazing, fun-filled memorable stay again at this truly wonderland hotel. This is my second time to stay here and as usual from beginning to end, it is truly exemplary. All the staff we’ve encountered are all friendly possessing excellent customer service. Special mention to the following people whose cheerful smile and welcoming presence really makes this hotel like home — Amara, Vincent, Grace and Ava of front desk as well as Xiao He and Han Lei of Photography.
Will come back again on April!From£167
Swimming pool
Outstanding5497 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from city center
The hotel's location is excellent, right by Jing An Kerry Centre. It's incredibly convenient for dining, shopping, and everything else. The service is also top-notch; everyone from the front desk staff to the housekeepers is really enthusiastic. They even noticed we like tea and left plenty of bottled water in our room. I'll definitely stay here again on my next trip to Shanghai.From£165
Very Good16161 Reviews
Lujiazui Area Shanghai|3.12km from city center
We brought our child for a staycation and decided to spend a full day at the hotel, so we purchased a voucher that included executive lounge access.
Upon check-in, we were upgraded to a super king bed, which was more than enough space for us and the baby, very comfortable. Our room also had a view of the Oriental Pearl Tower, which was fantastic.
The afternoon tea was just okay. I suggest moving the cakes from happy hour to afternoon tea instead, as happy hour was much richer with a variety of drinks. The main dish was freshly made noodles, which were delicious, along with various other snacks. The smoked salmon and ham paired with red wine were superb.
In the evening, we took the child swimming; the views were lovely.
Overall, it was a great experience. We had a very happy, super-short break! 😁From£97
Very Good4307 Reviews
The Bund Area Shanghai|1.58km from city center
This was my second stay at the Waldorf Astoria, and this time it was for my birthday.
Upon check-in, the front desk lady was very pleasant, but due to a backend issue, we were given the wrong room type 😂. It caused a bit of a delay, but we were in a hurry to go out, so I just took the new key card and left. The bellboy who helped with our luggage was also very nice.
On check-out day, there were two ladies at the front desk. One was the same young lady who helped us check in the day before, and her attitude was truly excellent, no complaints – she had a sweet voice.
However, the shorter lady standing next to her had a contrasting attitude; she acted as if she was superior and couldn't be bothered. Do I owe you something? When we left, this shorter, older lady didn't even say goodbye. It was the younger lady next to her who did. Is this how the hotel trains its employees? 🙂 Such an attitude. If you don't want to work, just go home.From£211
Very Good5753 Reviews
Jing'an District/West Nanjing Road Shanghai|2.57km from city center
Whenever I visit Shanghai, The PuLi is usually my top choice. Its location is incredibly convenient, whether I'm driving or taking the high-speed train. This time, I stayed with my child, and the experience was the best yet. Mia and CoCo were incredibly thoughtful with their service and arrangements. Knowing we had a child with us, they upgraded our room and had a crib, baby bathtub, and baby toiletries ready in advance. They even gave my little one a special room card and a small toy, which made my child so happy! She's already saying she wants to stay here again next time. Oh, and the cookies and marshmallows at the front desk are delicious too! 😋From£189
Good3091 Reviews
The North Bund Area Shanghai|3km from city center
The hotel's design is stunning. As soon as I entered the room, I was amazed by the beautiful view outside the window. You can admire the 'Bund Three-piece Suit' (Lujiazui skyline) both day and night, it's truly beautiful. The doorman at the entrance was very enthusiastic, opening the car door, handling luggage, and guiding the way – excellent service! The room was clean and bright, and the bed and pillows were very comfortable, making for a quiet night's sleep. The hotel's location is excellent. Wisteria Plaza is right downstairs, and you can walk to North Bund Park for coffee and a stroll. It allows you to enjoy the beautiful Bund views while avoiding the crowds.From£215
Very Good6585 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.95km from city center
This hotel truly offers great value for money! Fiona at the front desk was very enthusiastic and helpful, the room was clean and tidy, and the facilities were complete. The price was also very reasonable. Both check-in and check-out were convenient, and the staff were friendly, making me feel at home during my travels. If I come back to this area again, I will definitely choose this hotel. I highly recommend it to anyone on a budget who still wants quality!From£126
Outstanding1566 Reviews
The Bund Area Shanghai|1.42km from city center
My check-in experience was mixed, but some warm-hearted staff managed to salvage my impression.
I arrived at 11:30 AM to check in, and the female front desk staff member handling it was very inexperienced. Her operations were slow and repetitive, and I even detected a subtle disdain towards people from the Northeast, which instantly soured my good mood upon arrival.
Usually, when I book this hotel via Xianyu, the concierge would proactively carry my luggage to my room after check-in. This time, however, they just handed me my luggage and told me to go up myself. Luckily, as I was entering the elevator, a young lady from Guest Relations caught up to me. She not only gave my child a small gift but also accompanied us all the way to the room. This recovery effort was quite heartwarming.
The entire check-in process took almost twenty minutes. Throughout it all, only the Guest Relations lady proactively offered to prepare children's amenities; the front desk staff member consistently wore an impatient expression. I must commend the male front desk staff member, though. He processed my check-in immediately upon arrival, saving me from waiting until 3 PM, and he didn't even acknowledge the female front desk staff member's questioning remarks beside him.
Finally, when I was checking out and dragging my luggage to the parking lot, the hotel's concierge staff completely ignored me. Instead, a young man from the parking lot quickly ran over and proactively took my luggage. (Photo of the parking lot attendant attached later, I was truly touched).
Hotel service should be a unified experience. I hope the hotel can strengthen training for front-line staff like those at the front desk and concierge, so that the poor performance of a few employees doesn't undermine the efforts of other warm-hearted staff members.From£221
Very Good4387 Reviews
Hongqiao District Shanghai|7.13km from city center
I communicated with our account manager, Angela, in advance, and she arranged a room that satisfied our client. The client really liked the hotel. Since it's often fully booked, we placed our order on Trip.com a month in advance. There are many restaurants around the hotel, and it's very close to Hongqiao Airport, about a 20-minute drive. Right across the street is a large park, offering great views. Most importantly, the rooms are clean, and the hotel staff provide excellent service, especially Angela. We will definitely choose this hotel again.From£48
Very Good3989 Reviews
The Bund Area Shanghai|2.2km from city center
Overall, another great stay! The room offered fantastic night views of the Bund. Amber, our butler, provided thoughtful and enthusiastic service from check-in to check-out, and Sunny Sun from housekeeping did a meticulous and clean job. The Tianbao Chinese Restaurant on the fifth floor maintains its high standard, and a big thank you to Coco and Aurora for their warm service. The rooftop restaurant has an absolutely stunning view; they even kindly allowed us to take photos and look around, even though we hadn't mentioned we were guests. A truly satisfying stay, I'll definitely be back!From£195
Good5421 Reviews
Jing'an District/West Nanjing Road Shanghai|4.66km from city center
This hotel embodies an old-school charm, with solid wood paneling and marble accents throughout the suites. As someone who appreciates classic design, I found the overall ambiance quite pleasing.
I particularly enjoyed the bathroom and shower, which offer beautiful city views – a small, guilty pleasure. 🤣🤣
The hotel is thoughtful with room upgrades, and I wish everyone the luck of getting one of these 'limited edition lucky blind box' experiences during their stay.
The breakfast, though a bit pricey (but acceptable considering the 15% service charge common in international hotels), wasn't spectacular. However, for a five-star establishment, it was certainly above average.
In summary: An unexpectedly delightful stay!From£56
China Entry Requirements & Things to Prepare
- 24/240 China Visa-Free Transit: US citizens can stay up to 240 hours in 54 Chinese cities without a China visa when transiting.
- China Plug & Power: China plug uses Type A/C/F (220V). Bring a Type A/C adapter (US plugs sometimes work, but bring a universal adapter for safety).
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Getting Around & Top Destinations in China
- China Metro Guides: Shanghai Metro | Beijing Metro | Guangzhou Metro | HK Metro
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- China City Maps: Beijing Map | Guangzhou Map | Shanghai Map | HK Map
- Top Destinations in China: Shanghai Attractions (Disneyland, Bund) | Beijing Attractions (Forbidden City, Great Wall) | HK Attractions (HK Disneyland)
Must-Have Apps in China
- China Map App: I love to use Gaode Map (English supported) or Baidu Map (limited English) for real-time transit and traffic. Or you can still use Google Maps in China, but some data may be outdated.
- China Transport App: Use DiDi (China's Uber) for English address input and cashless payment. I recommend using the DiDi mini-program in Alipay for more convenience.
- China Payment App: Use Alipay or WeChat Pay (link foreign cards before arrival).
- China Booking App: Trip.com for high-speed trains (China HSR Guide), China hotels/flights. Use Trip.com promo codes for USA users.
FAQs about Shanghai Safety
Is Shanghai safe for tourists?
Yes, Shanghai is generally safe with stable public security, though petty crimes like pickpocketing can occur in crowded areas.Which areas in Shanghai should I be cautious about?
Most central and tourist areas are safe. Stay alert in less crowded streets at night and avoid poorly lit areas.What common scams affect Shanghai safety?
Watch for overcharging, fake services, and strangers offering unsolicited help, especially near tourist spots.Is it safe to walk alone at night in Shanghai?
Yes, many areas are safe for solo walking, including for women, but always stay alert and avoid poorly lit streets.Who should I contact in Shanghai if there’s an emergency?
Call the U.S. Consulate in Shanghai at +86 21 3217 4650 or visit their official website for guidance on lost passports or urgent issues.