Is Shanghai Safe? 3 Essential Safety Tips for U.S. Travelers
It’s been a while since I last visited Shanghai—so how safe is it these days? Maybe you’ve worried about getting caught up in trouble in China…
The good news: Shanghai is generally safe. Public security is stable, and many areas are perfectly fine for walking alone at night, including for women.
In this article, I’ll give you a clear picture of Shanghai’s safety on the ground and share three practical tips to help travelers avoid trouble. Read on, and you’ll be ready to enjoy your stay in Shanghai with confidence!
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The Latest Safety Information for Shanghai, China
| Category | Current Situation | Notes |
|---|---|---|
General Safety | Shanghai is generally stable and safe for travelers. | No major widespread violence or travel‑restricting advisories specific to Shanghai. |
Petty Crime | Pickpocketing, bag snatching, scams occur in crowded areas. | Common around transit hubs, tourist spots and busy streets. |
Scams & Fraud | Tourist scams (fake services, overcharged bills) reported. | Always check prices and avoid unsolicited offers. |
Security Presence | Local police maintain public order; CCTV is widespread. | Standard vigilance recommended. No specific increase in violent crime. |
Travel Rules | Foreigners must carry ID/passport; register hotel address. | Standard local requirement in China. |
Health & Travel | Watch for seasonal illnesses and travel traffic peaks. | Consider travel insurance. |
📍 Official Government Travel Advice
For the most authoritative safety updates, check the U.S. Department of State travel advisory for China and Shanghai here:
👉 U.S. Department of State – China Travel Advisory
https://travel.state.gov (search Shanghai, China)
Three Things Travelers Should Watch Out for in Shanghai, China
1. Scams by fake police officers
Shanghai police officers
In Shanghai, China, you may encounter individuals posing as police officers who approach you under the pretext of checking your ID or conducting drug tests.
Real police officers always carry their police ID and never ask for cash on the street. If something feels suspicious, please check with the nearest police box or consulate. Please walk in busy, well-traveled areas whenever possible, and avoid walking alone late at night.
2. Problems when using payment tools
QR Code in China
In China, mobile payments are more common than cash. In particular, watch out for scams involving WeChat Pay. When paying by scanning a QR code, a fake QR code may have been pasted over the real one.
Even if a stranger asks you to send money via WeChat, do not comply under any circumstances. When paying at a store, be sure to use the official QR code displayed at the checkout, or confirm directly with a staff member.
3. Taxi rip-offs
Shanghai Taxi
In China, it’s important to spot licensed taxis. Shirotaku (unlicensed taxis) are likely to take the long way around or demand exorbitant fares.
Licensed taxis always use a meter and display the taxi company name and permit. Before you hop in, please make sure the meter is running. At airports and tourist attractions, never accept rides from taxis that tout for business.
Which Areas in Shanghai Should You Be Extra Cautious about?
These areas tend to have higher rates of theft and scams compared to other places. As you explore, stay mindful of your surroundings and put safety first.
1. Nanjing East Road Nightlife Area
Nanjing Road, The Most Typical Pedestrian Street in Shanghai
At night, this area sees frequent street solicitation, pickpocketing, and theft of unattended belongings. In particular, “karaoke scams” and “teahouse scams” targeting foreign tourists have been reported.
Even if a stranger approaches you, don’t be too quick to go along with them. It’s important to take precautions, such as always keeping your valuables in the hotel safe and avoiding walking alone at night.
2. Around The Bund
The Bund Shanghai, Waitan - The Waterfront Landmark of the City
This is an area where pickpocketing and theft from unattended bags are more likely to occur. There have been reports of crimes targeting tourists who are engrossed in taking photos.
Always carry your bag in front of you, keep an eye on your belongings even when taking photos, and stay alert for any suspicious individuals around you.
3. Around Yuyuan Bazaar
The Amazing Yu Garden - Shanghai | A Tour of Yuyuan Garden - YouTube
There have been reports of high-pressure sales of counterfeit brand-name goods and rip-off tactics. Make a point of shopping at official stores and avoid buying items on the street.
When it’s crowded, stay especially alert for pickpockets and theft of unattended items. Remember to keep your bag securely zipped and carry your cash in separate places.
Reviews of Popular Areas in Shanghai
Nanjing Road Pedestrian Street
4.7/5
1202 reviewsThis is perhaps the most famous pedestrian street in China.
It's home to numerous shopping malls, boutiques of global brands, and showrooms—like M&M's World and LEGO. Bright signs and neon lighting make it truly beautiful.
There is, however, one drawback: the streets and shopping malls are crowded, as is typical in China. While it's still possible to walk comfortably in the western and central parts of the street, the closer you get to The Bund, the denser the crowd becomes. It's as if you're being dragged forward against your will. Shouts, screams, jostling, and the stuffiness all create a less-than-pleasant atmosphere. In such a hustle and bustle, it's easy to forget that there are many truly spectacular views around—and believe me, there really are!
What Are the Safer Neighborhoods in Shanghai, China?
Even within Shanghai, China, these areas are known for their safety and are considered places where locals feel comfortable visiting.
1. Huaihai Road & Xintiandi Area
In Shanghai, this neighborhood is lined with luxury boutiques and sophisticated restaurants, and features robust security.
Security staff patrol the area 24/7, and numerous street security cameras are in place. What’s more, thanks to its large international community, English-language signage is plentiful.
With plenty of foot traffic day and night and bright streetlights, even solo female travelers can explore with peace of mind.
Recommended Hotels in the Huaihai Road & Xintiandi Area
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NO.1
2. Lujiazui Financial and Trade Zone
One of Shanghai’s signature business districts, packed with the offices of international companies.
Many buildings have on-site security guards and are equipped with the latest security systems, making the area exceptionally safe. Public transportation, including subways and buses, is also well developed. It’s known as a safe area popular with tourists and international business travelers alike.
Recommended Hotels in the Lujiazui Financial and Trade Zone
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3. Gubei and Hongqiao Area
An upscale residential neighborhood that’s home to many expats.
There are many international schools and supermarkets for foreigners. Thanks to the close-knit local community, you can enjoy a worry-free stay.
Security guards are stationed in residential neighborhoods, and parks and public squares are well maintained, creating an environment where even families with children can live safely.
Recommended Hotels in the Gubei & Hongqiao Area
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3 Must-Follow Safety Tips in Shanghai, China
Learn 3 tips to help you travel safely in Shanghai, China
| Tip | What to Do | Why It Matters |
|---|---|---|
1. Manage Valuables | - Keep a copy of your passport; original in hotel safe - Wallet in inner pocket; split cash - Smartphone in inner bag, not back pocket- Keep bag zipped; carry backpack in front | Reduces risk of pickpocketing and theft |
2. Behavior While Sightseeing | - Travel in groups; avoid going out alone - Don’t blindly follow strangers- Be cautious of invitations (“tea,” “practice English”) - Stay aware when taking photos- Keep belongings close on subways/buses | Helps prevent scams and petty theft |
3. Stay Connected & Ready | - Get a local eSIM if needed - Keep your U.S. phone number active - Use apps like WeChat Pay and maps | Ensures you can call for help and navigate easily |
For a smoother, more enjoyable trip to Shanghai, fast, reliable internet is a must!
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Who to Contact If You Run into Trouble in Shanghai, China?
Make sure to take precautions, such as keeping a record on your smartphone
1. Embassy of U.S. in Shanghai, China
If you run into serious trouble or lose your passport while in Shanghai, contact the U.S. Embassy or Consulate for assistance.
U.S. consular staff are there to help protect American citizens and provide support to travelers.
Official Contact – U.S. Consulate General, Shanghai
- Phone: +86 21 3217 4650
- Email: use the contact form on the official site: Shanghai U.S. Consulate Contact
2. Shanghai Municipal Public Security Bureau (Police)
In emergencies such as becoming a victim of a crime or being involved in a traffic accident, please contact the police immediately.
When you’re in Shanghai, dial 110 for the police emergency hotline. There’s also an English-language police hotline at (021)6357-6666.
The Foreigners Service Center of the Shanghai Public Security Bureau can assist with residence-related procedures and consultations.
Let’s Set Off on a Safe Trip to Shanghai, China!
Take a visit to the world-famous Disneyland
Shanghai, China is generally considered a safe city. In tourist areas and major cities, there’s a strong police presence, so you can expect to enjoy your trip in a safe environment.
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Top Hotel Picks in Shanghai
5 star
Very Good11751 Reviews
People's Square Area Shanghai|0.54km from city center
Located in a prime downtown spot, it's convenient for getting anywhere. Downstairs is very lively with restaurants, a food street, and a shopping complex all in one.
During weekdays in summer, there were many foreign guests... and quite a few elderly Chinese too. The front desk often had queues for check-in, and there were always people waiting for taxis outside. Business was really good, yet the room offered excellent value for money!
Thanks for the free upgrade to a deluxe suite~ It was newly renovated.
I was on a business trip and decided to bring my mom along so she could relax and enjoy herself.
**Facilities**
They offer a table tennis room, a swimming pool, and a gym.
No robots for food delivery pick-up though.
**Hygiene**
Clean.
**Environment**
The overall environment is good. The old five-star hotel is very well maintained; it doesn't feel old or dated.
The room was newly renovated, but the sense of space wasn't huge, and the bathroom was a bit small.
**Service**
The service attitude was excellent and professional.From$103
Outstanding6583 Reviews
People's Square Area Shanghai|0.47km from city center
Fantastic central location, right opposite People's Square, close to 3 metro lines including Line 2 which goes almost everywhere (and to the airport in 1 hour), and connected to a huge shopping mall adjacent to the hotel.
We had a late arrival due to a flight delay, but the staff was available for check-in.
The breakfast was magnificent with a great selection of savory, sweet, Chinese, and continental options – something for everyone, plus superb freshly squeezed orange juice.
The family suite was immense, though a bit dated, but it suited us perfectly. Housekeeping was done daily.
I was able to communicate with the concierge via WeChat beforehand, and they were very kind.
The only reason I'm not giving a 10/10 is that we didn't receive any information about dining at the hotel's restaurants, visiting the bar, or going to the swimming pool.
For the pool, we had to find its location ourselves, and it was complicated to figure out which floor it was on relative to our building. We were on the 9th floor: we had to go down to the 8th floor, cross into the adjacent building where the 8th floor became the 6th, and then go up to the 8th floor of the new building 😛 It was hard to figure out and understand where we needed to go. The pool and jacuzzi are great and felt wonderful after a day of sightseeing. Swim caps are mandatory but provided by the lifeguard if you don't have one.
There's a magnificent view from the bar located in the upper tower, even if the elevator is tricky to find for going up or down.From$130
Excellent8622 Reviews
People's Square Area Shanghai|0.7km from city center
The room was very clean, and since we had a child with us, we booked a family room. The front desk even gave us a complimentary cake and fruit. They also provided extra kids' toothbrushes and bottled water for the little one. The hotel's location is excellent, with a direct subway connection to People's Square Station from the B1 level of the New World next door, making it super convenient for getting around.From$150
Very Good5190 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|1.78km from city center
Service: Before checking in, I read many reviews complaining about the check-in staff. I definitely experienced it myself. All the staff avoided eye contact; it was hard to find someone to help with check-in, and everyone seemed busy.
There was a young man near the elevator entrance who suggested not standing there. He would just lower his head and walk away when he saw guests; I don't know what purpose it served to have someone standing there.
The bellhop at the luggage storage was enthusiastic, but I suggest increasing the refrigerated storage space and training staff. They shouldn't advise guests to carry their refrigerated items with them when checking out, especially on such hot days; it's better to leave them in the air-conditioned hotel.
The staff at the entrance who helped with luggage and opened car doors were polite, and their service was appreciated.
Some of the hosts at the breakfast restaurant were very warm and friendly. Others were not, and some were only friendly towards Japanese guests. The chefs at the cooking stations were all excellent, and the food was delicious.
Facilities: Older hotels always have shortcomings in their hardware. As soon as I exited the elevator on the guest floor, I smelled dust, and there was a musty smell in the room. The shower equipment was old and difficult to use, the washbasin was quite low, and the small magnifying mirror for makeup/removing makeup was broken; either you had to hold it up very high to see your face, or it would fall down and still not work. This can't be changed in the short term, so it needs renovation.
During renovations, I suggest not installing mirrors facing the bed again. I slept very poorly at night.
Cleanliness: The cleanliness was much better than I expected. There was no dust in the nooks and crannies, which was a pleasant surprise.
Noise: The room was very close to the elevator, but surprisingly, there was not much noise, which was acceptable. However, there was a regular rumbling sound, which I suspect was the subway passing by; it was very noticeable. The sound disappeared after the subway stopped at night and reappeared in the morning.
Overall, it was not a very pleasant experience, but I've tried it. I won't choose this hotel again.From$128
Outstanding10267 Reviews
Train Station Area Shanghai|2.4km from city center
Pullman Shanghai Jing'an Hotel is conveniently located near Shanghai Railway Station, just a five-minute walk away. It's also close to Metro Lines 1, 3, and 4, making it easy to access all of Shanghai's main attractions. The hotel boasts exquisite decor with thoughtful attention to detail. The rooms are spacious and clean, the bedding is comfortable, and the facilities are comprehensive. The front desk staff provide excellent, patient, and attentive service.From$88
Good9184 Reviews
People's Square Area Shanghai|0.5km from city center
I was very satisfied with my stay during my business trip. The hotel was quiet with good soundproofing, and the internet was stable, so working was stress-free. Staff members Lily, Diana, and Quain G proactively provided guidance throughout my stay. The lobby was well-managed and orderly, with no queue-jumping or chaos. The guest rooms were neat and clean, and the toiletries were complete. The surrounding transportation was convenient, making it a great value for business travel.From$184
2615 Reviews
Jing'an District/West Nanjing Road Shanghai|0.85km from city center
The THE ONE Suites Hotel, part of the InterContinental Group's Vignette Collection, offered a truly satisfying stay.
**Location:** Situated on Fengyang Road in Jing'an District, it's at the heart of the Nanjing West Road business district. It's within walking distance of Nanjing West Road Metro Station, HKRI Taikoo Hui, Zhangyuan, and Wujiang Road. People's Square and The Bund are easily accessible, making it convenient for dining, entertainment, and shopping. It's bustling yet not noisy, creating a pleasant living atmosphere.
**Rooms:** All rooms are suites, offering spacious accommodations with separate living rooms and bedrooms, designed in a one-bedroom, one-living room layout. The entire space features an Art-Deco retro-modern design with meticulous attention to detail. Each suite is equipped with an open-plan kitchen, induction hob, refrigerator, and a washer-dryer, making it feel like home for short-term stays. The bathroom has a wet/dry separation, a large bathtub, and a smart toilet. The toiletries are of high quality, and the bedding is soft, ensuring a good night's sleep. The city view at night, overlooking Jing'an, is truly calming.
**Service:** The front desk and housekeeping staff were warm, responsive, and efficient during check-in. The breakfast offered a rich variety of delicious options. The hotel also features a terrace, a heated swimming pool, and a gym for relaxation during leisure time.
This hotel is highly suitable for short trips, family travel, or business stays. To have such a spacious suite in the heart of Shanghai at such a great value for money is exceptional. It has definitely been added to my top choices for accommodation in Shanghai.From$149
Outstanding9358 Reviews
The Bund Area Shanghai|1.73km from city center
A hidden gem in the bustling city, offering breathtaking Lujiazui night views.
After comparing several Bund hotels for our family trip to Shanghai, we finally chose this Hanjin hotel. Its location, design, and service were all exceptional, far exceeding our expectations!
【Prime Location, Super Convenient for Getting Around】
The hotel is located on Renmin Road in Huangpu District, a 5-minute walk from Yu Garden and Chenghuang Temple, and a 10-minute walk to the Bund riverside promenade. Yu Garden Station on Line 10 is just 700 meters away, making it incredibly convenient for exploring the old town and enjoying the Bund night views without constant travel. It even has a free underground parking lot, perfect for those traveling by car. Despite being in a bustling commercial area, the soundproofing in the rooms is excellent. Closing the window completely blocks out street noise, offering a true oasis of tranquility.
【Public Areas Overflowing with Atmosphere, Perfect for Photos】
The entire building boasts a retro Art Deco Shanghai style, with its iconic bronze streamlined entrance being highly recognizable. The lobby is on the 7th floor, and upon entering, we were immediately struck by the giant bamboo glass chandelier. The wooden textures, warm soft lighting, velvet sofas, and brass furnishings perfectly blend with Hanjin's aesthetic, creating a gentle yet sophisticated ambiance.
The 8th floor houses the quiet Hanjin Study and Tea Room, while the 11th-floor open-air rooftop garden bar is a must-visit spot. It offers an unobstructed panoramic view, perfect for enjoying the evening breeze and overlooking Lujiazui's 'three-piece suit' and the Oriental Pearl Tower. Sunsets and night views are effortlessly stunning here. The hotel is adorned with floral art everywhere, with flower design details hidden in the elevators and corridors, creating a truly immersive atmosphere.
【Exquisite and Comfortable Guest Room Amenities, River View Rooms are Heavenly】
The entire room features a gentle pink and orange Shanghai-style color scheme, with elegant ink-wash floral walls. It boasts a 65-inch TV with screen casting, a smart toilet, a wet and dry separated bathroom, and an oversized scenic bathtub, making bath time incredibly therapeutic.
The bedding is soft and skin-friendly, and the corners are meticulously clean. All drinks and snacks in the mini-bar are complimentary, and free bottled water is always available by the elevators on each floor – a testament to their thoughtful details. The children especially loved it! The front desk offers free popcorn 🍿 in the afternoon, which tastes just like cinema popcorn! The amenities are comprehensive: the 7th-floor buffet breakfast offers a rich variety, covering Chinese, Western, and local specialties; there's a gym and a yoga room for light exercise during leisure time; and the hotel regularly hosts flower arrangement workshops, offering many recreational choices.
【Overall Summary】
This hotel perfectly blends old Shanghai's charm with Hanjin's elegant aesthetic, striking a balance between a bustling location and a peaceful private space. It's suitable for couples, family mini-breaks, and trips with friends. Explore Yu Garden's old streets during the day, stroll along the Bund in the evening, and then return to the hotel's terrace to enjoy the Pudong River night view – it's the top choice for a vacation in downtown Shanghai, and we'll definitely stay here again!From$123
8664 Reviews
The North Bund Area Shanghai|2.55km from city center
Facilities: Fully equipped, dear!
Cleanliness: Clean and tidy, yes, good.
Environment: The environment is nice, oh oh oh.
Service: Service is perfect, oh oh oh oh.
Minibar: Delicious, oh oh oh oh oh oh.
Welcome fruit: Tasty, oh oh oh oh oh.From$105
Good3774 Reviews
The Bund Area Shanghai|1.27km from city center
We were on a road trip and stayed in Shanghai for two days. Parking was convenient with plenty of spots available. We spent one day exploring on foot and the other at Disneyland. The room was clean and hygienic, and the breakfast was delicious, especially the Western pastries which tasted very authentic. We signed up for a Marriott membership, which allowed one child to eat breakfast for free. The hotel is also very close to the Bund, Nanjing Road Pedestrian Street, and the Sihang Warehouse.From$142
Business travel
Outstanding12150 Reviews
People's Square Area Shanghai|0.73km from city center
We have booked more nights initially, but our plan was disrupted by the typhoon unfortunately. Kudos to hotel to be willing to accommodate to our booking twice.
Room is too dim for my liking, but housekeeping staff is helpful to my request. Convenient location that our favourite 莱莱小笼包 and 双喜甜品 is just a corner away. You just need to head down n the whole shopping street is right in frontFrom$72
Very Good5674 Reviews
People's Square Area Shanghai|0.9km from city center
Great location on Nanjing Road. My room had a view of the TV Tower, and the breakfast selection was varied. The lounge on the 30th floor is beautiful. I was able to extend my check-out until 2 PM without any extra charge. I really enjoyed everything! 🔥From$118
Good6799 Reviews
Jing'an District/West Nanjing Road Shanghai|2.97km from city center
This is Shanghai's oldest foreign-related five-star hotel. Since it was taken over by Jinjiang and rebranded as Kunlun, the service has seen a slight difference, though overall it still meets five-star standards. The staff are proactive in greeting guests. The main issues lie with the afternoon tea and happy hour. For afternoon tea, the Puerh tea was already dry. As for the happy hour noodles, I'm not sure what the chef was thinking – they were cooked, then cooked again, left to sit, and then cooked one more time when ordered. Do they think all guests are grandmas?
**Facilities:** My room was upgraded for free, and it was very spacious. The only drawback is that you have to step into the bathtub to use the shower, which isn't ideal, but it's understandable given the hotel's 90s foundational layout.
**Hygiene:** The hygiene was excellent. My only minor complaint was the insufficient hand soap.From$98
Outstanding6798 Reviews
People's Square Area Shanghai|1.13km from city center
Spent the last few days of summer vacation in Shanghai with my child and stayed at the Nanjing Hotel. The front desk staff were incredibly efficient at resolving issues. Even though it's located in the bustling Nanjing Road Pedestrian Street, our sleep was completely undisturbed at night. Just 15 meters to the left is Nanjing Pedestrian Street, which has various pop-up shops and 'Gacha' stores that kids love. A 15-minute walk to the right leads to the riverfront. The location here is super convenient for transportation! It was a fantastic experience, thank you Nanjing Hotel!From$83
Very Good4127 Reviews
Jing'an District/West Nanjing Road Shanghai|2.6km from city center
The hotel was exceptionally clean and tidy. It was recommended by my foreign colleagues for my business trip to Shanghai. The surrounding area is bustling, located in the core business district of Jing'an Temple, making it very convenient for subway travel, shopping, and sightseeing. The bedding in the room was soft and comfortable, and the soundproofing was excellent, ensuring a good night's rest for my business trip. I happened to be there during a typhoon with heavy rain in Shanghai, and I particularly appreciate the doorman who promptly helped with my luggage. The front desk and room service were professional and attentive. The executive lounge experience was outstanding, with excellent food. From the room window, I could enjoy panoramic views of the beautiful surroundings.From$121
Outstanding4522 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from city center
The location in Xintiandi is unbeatable, and there are many foreigners around.
Breakfast is served on the first floor and is available until 11 AM on weekends. The breakfast itself is truly commendable: a wide variety of fresh, delicious food, and excellent service. I would definitely return just for the breakfast.
Dolores provided great service, making check-in very fast. There's also a turndown service. When I called the front desk because my foot was chafed, they quickly sent up band-aids and alcohol swabs.
The room has a vanity table, but the smart toilet and hairdryer are a bit old-fashioned; it would be a bonus if they were updated later. The bedding is a tiny bit firm, but I still slept very comfortably. The room also has wireless charging for watches, headphones, and phones, which is very thoughtful.
The bathroom is much better than the one at the Andaz next door. Since both the bathtub and shower are within the glass door, there are no strange odors.
The gym is on B1. Although it's small, it's well-equipped with plenty of machines, showing a lot of consideration.From$238
Outstanding3820 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from city center
An unexpectedly great stay! Since we were traveling with a small baby, the hotel upgraded us to a suite for free. It came fully equipped with a playpen and a crib. The suite itself was very spacious, and having a separate living room and bedroom was incredibly practical. We also took our baby to the hotel pool, and the water was very clean. The breakfast spread was incredibly rich, and we tried two of the hotel's restaurants, both of which were excellent. We'll definitely choose this hotel again on our next visit.From$281
Outstanding6068 Reviews
The Bund Area Shanghai|1.65km from city center
I think the location is excellent. You can take the metro directly from the high-speed rail station to the hotel. Downstairs is a pedestrian street, right outside the door. It's also very convenient to get to the Bund, just a 200-meter walk. The location truly can't be beaten. If convenience is your priority, I highly recommend this place.From$86
Very Good4976 Reviews
The Bund Area Shanghai|2.48km from city center
Check-in was a bit frustrating. The person ahead of me had an issue with their booking channel that took 20 minutes to resolve, and the front desk didn't bother to open another queue. I had to re-queue myself. Their problem-solving skills definitely need improvement. The Bund view from the hotel, however, was no joke – genuinely good. Note that the West Building only offers views of the Oriental Pearl Tower; for a view of the entire financial district, you absolutely need to book the East Building. It poured rain the day I was there, completely ruining the river view, which was a bit of a waste. The shower stall was cramped to fit a bathtub, making it even smaller than those in budget hotels. Parking is free, and you just cross the street from the underground garage to reach the riverside, which is convenient.From$145
Outstanding7501 Reviews
Dapuqiao Area Shanghai|2.92km from city center
I recently stayed at Pullman Shanghai Central and had a truly wonderful experience from start to finish. The reception team stood out right from check-in — everyone was warm, attentive, and professional, making the whole process smooth and welcoming. To my delight, I was even offered a complimentary room upgrade, which was such a lovely surprise and made my stay extra special.
The room itself was fantastic — spacious, beautifully designed, and very comfortable, with everything kept spotlessly clean and well-maintained. The location is absolutely ideal too: it’s incredibly convenient, with plenty of great restaurants and shopping malls just a short walk away, making it easy to explore and get around the city.
Overall it was a fantastic stay that exceeded expectations. Great service, comfortable accommodation, and an unbeatable location — I would definitely stay here again and highly recommend it to anyone visiting Shanghai!From$110
Family friendly
Outstanding13895 Reviews
Lujiazui Area Shanghai|2.51km from city center
We booked this eco-friendly hotel for 3 nights. The hotel is very conveniently located: there's a metro station nearby, as well as two shopping centres. The hotel is large, but there was quiet and peaceful.
The view from the window was beautiful, even despite the typhoon that was hitting Shanghai these days (our room was on the 12th floor. We chose the hotel because of its location and good breakfasts. The breakfasts were really very delicious and tasty.
There was both Chinese and European food. A wide selection of fruits: watermelons, melons, apricots, mangoes, bananas, dragon fruit. There were many different pastries, several types of yogurts, even matcha yogurt.
Also, at the exit from the restaurant, there was a Candy Bar with chewy marmalade: you can put the marmalade in a small bag.
The room had everything, including a capsule coffee machine, an ironing board, and an iron, which is very convenient. l'd especially like to mention the eco-friendly slippers, which really stand out from the slippers in other hotels: they're very comfortable. The staff was polite and quickly resolved any issues that arise.From$143
Very Good11391 Reviews
Train Station Area Shanghai|2.52km from city center
Had a great stay here! When I booked, I requested a higher floor, and they indeed gave me the 26th floor, which offered fantastic panoramic views.
While the facilities are a bit dated, the air conditioning worked perfectly, making it very comfortable during the summer.
The service was also excellent. Check-in was super quick, taking only about 15 minutes, which is very family-friendly. The location is also great. I'll definitely consider staying here again for future business trips or family vacations.
A special thanks to Jasmine, who patiently answered all our travel questions!From$115
Outstanding4554 Reviews
Lujiazui Area Shanghai|2.69km from city center
This is my second time at the Ritz-Carlton Pudong, and the facilities are, as expected, top-notch. Since I have a flight to the UK in two days, I decided to spend both days fully enjoying the hotel experience. The concierge team thoughtfully prepared extra bottled water for me in advance, and also gifted me a little lion charm and a personalized room key. The handwritten card was a truly warm and sincere touch, showing they remembered details I had mentioned, and they even helped me with restaurant reservations. I also took the opportunity to experience the Ritz-Carlton spa. While the price might be a bit higher, the quality of service and the staff's attitude are absolutely impeccable.From$335
Very Good1503 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.98km from city center
This is a condo like hotel...facility and condition shown wear but I like the spacious room and also location. There's a personal washing/drying machine in each room which is great for personal use!! Will come back and stay again, value for moneyFrom$108
Good3667 Reviews
Pudong International Airport Area Shanghai|31.88km from city center
Travelling with a pet is not easy by a long shot. There any many, MANY difficulties. Thankfully, one of the easiest and least stressful parts of this journey was this hotel.
Incredibly accommodating for pets, with very clear guidance and rules, alongside wonderful staff who are super helpful and understanding (big big shout out to Eagle and Shane for their help!).
The room was spacious and comfortable, with plenty of room for me and my cat, Whiskey. The location is great for easily getting into the airport with a great shuttle bus service included.
Would happily stay here again and recommend any pet owners travelling through Shanghai Pudong Airport to stay here! Big thanks again to Eagle and Shane for their help throughout my stay!From$78
Outstanding11276 Reviews
Sheshan, Songjiang University Town Shanghai|29.66km from city center
Big shout out to Bob for his excellent service! He was incredibly attentive to our needs and always responded promptly. He helped us out so much during our stay. My kids absolutely loved the outdoor pool and didn't want to leave even at check-out, saying they want to come back again. Besides the pool, there's also a beach with very fine sand, open rain or shine. The hotel has a large bathtub, and they provide disposable bath liners, which made bath time for the kids a lot of fun. The balcony view is great, and being at the foot of the mountain means the air is wonderfully fresh.From$105
Very Good3978 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|2.34km from city center
We had a wonderful stay at this hotel.
From the moment we arrived, the hotel manager, Lucy, warmly welcomed us and ensured a smooth and efficient check-in process. She kindly arranged a room on the 16th floor with a breathtaking view, which made our stay even more enjoyable.
The room was spacious, clean, and equipped with everything needed for a comfortable stay. The breakfast was good, offering both European and local dishes. While the selection was not extensive, the quality of the food was very satisfying.
One of the hotel’s greatest advantages is its outstanding location. There are countless shopping opportunities within walking distance, with something to suit every taste and preference. Restaurants, cafes, and major attractions are also conveniently nearby.
A special thank you to Lucy and the entire team for their exceptional hospitality, professionalism, and attention to detail. We truly felt welcomed and well taken care of throughout our stay.
We would be happy to stay here again and highly recommend this hotel to anyone visiting the city.From$98
Outstanding10329 Reviews
Sheshan, Songjiang University Town Shanghai|35.83km from city center
An interesting hotel that I visited purely out of curiosity. There's an observation deck on the 14th underground floor where you can see the lake, waterfalls, and mines. Right next to the hotel is the Shimao Wonderland theme park, and the attractions there are really great for testing your courage. In the evening, there's a light and shadow show, telling ancient stories amidst dazzling lights – truly unique and beautiful. The Chinese restaurant at the hotel is delicious, and the water curtain show in the lobby is also quite unique. The rooms are spacious and very clean, with a blend of old money and modern decor. They feature smart curtains and smart sanitary facilities.From$227
Good5155 Reviews
Jing'an District/West Nanjing Road Shanghai|4.66km from city center
This hotel stay completely redefined my expectations for luxury accommodations and became an unforgettable memory. As a landmark hotel, its view is absolutely unparalleled – opening the floor-to-ceiling window in the room, the ribbon-like panorama stretches before your eyes, with the spires of international architecture juxtaposed with traditional Chinese elements. By day, it's the vibrant energy of a bustling city; by night, it's the glittering spectacle of a million lights. Even just sitting by the window is a pure delight.
The meticulous service truly touched my heart at every turn. Upon arrival, the doorman swiftly took my luggage, and I didn't have to lift a finger the entire time. Check-in at the front desk took only 3 minutes, and I was offered iced lemonade and a customized gift with the hotel's logo – this thoughtful gesture far exceeded my expectations.
The room design strikes a perfect balance between quality and practicality. The light gray soft furnishings paired with walnut wood furniture exude understated luxury. The high-thread-count cotton bedding is incredibly soft, allowing you to relax the moment you lie down. The bathroom features a dry/wet separation, and the toiletries have a subtle woody scent. Even the shower water temperature can be precisely controlled – every detail is impeccable. The breakfast restaurant was another pleasant surprise; the freshly ordered Shanghai xiao long bao were bursting with delicious soup, paired with a freshly ground latte, all while overlooking the city in the morning light, starting the day feeling completely refreshed.
Upon check-out, the concierge proactively arranged for my vehicle registration in advance, saving me 120 RMB in parking fees. Such an experience is excellent for both business and leisure travelers.
Special thanks to front desk managers Teemo and Lynn, and intern Fanny. Their service was incredibly polite and attentive. A true credit to Shanghai's tourism industry!From$93
Outstanding9615 Reviews
Lujiazui Area Shanghai|4.74km from city center
Overall, a great experience. The hotel's location is excellent, right next to Century Avenue Station, making travel very convenient. The room was spacious, and the bedding was exceptionally comfortable. A special shout-out goes to Lily from Jinling Elite; she was always incredibly helpful and responsive whenever we encountered issues during our stay, and her attitude was very patient, which made us feel at ease throughout. The armillary sphere sculpture at the hotel entrance is also very distinctive, carrying on the cultural heritage of the Nanjing Purple Mountain Observatory, adding a touch of Eastern artistic conception to this modern building.From$74
Swimming pool
Very Good3254 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from city center
I've always wanted to experience The Portman Ritz-Carlton, Shanghai. After all, the hotel's location is truly unbeatable, and as a fan of The Ritz-Carlton, I had certain expectations for its service.
First off, the location is truly beyond words. It's right in the heart of West Nanjing Road, with Plaza 66, the Exhibition Center, and Kerry Center just outside the door. Shopping and dining are incredibly convenient.
Secondly, I specifically booked a room with Executive Lounge benefits, and as expected, The Ritz-Carlton's executive privileges were exceptional. Besides five meals a day (the evening canapés were especially good), I also made use of the luxury car pick-up and drop-off service within a 2-kilometer radius of the hotel.
Finally, I must especially highlight the hotel's service. Although the hotel's facilities are showing their age and can't compare to many newly opened hotels, the overall service truly added a lot of value. I'd like to extend a special thanks to Audrey, the Assistant Front Office Manager, who was incredibly kind, efficient, and thoughtful. She perfectly arranged all the needs for our stay with a child. Coincidentally, it was Qixi Festival (Chinese Valentine's Day), and she thoughtfully sent flowers, which absolutely enhanced the romantic atmosphere.
In summary, great location, excellent service, and a comfortable stay. I will definitely be back!From$163
Excellent5763 Reviews
The Bund Area Shanghai|1.78km from city center
The legendary Fairmont Peace Hotel on the Bund lives up to its reputation! The location is unbeatable, right on Nanjing Road and the Bund. Our river view room had an incredible view of the Lujiazui skyline at night. The Art Deco lobby with its stunning glass dome creates an amazing atmosphere, so vintage and refined – perfect for snapping some retro-style photos. The service is what you'd expect from a classic luxury hotel; the concierge was attentive and responsive, making our stay a 10/10 experience. You absolutely have to catch the Old Jazz Band; their music transports you back to old Shanghai. Definitely worth the trip, highly recommended!From$355
Very Good5726 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from city center
I stayed at the Jing An Shangri-La with my child this time, and the location is definitely its biggest advantage – the mall is right downstairs. Our room faced the 'Bund Three-Piece Suit' (the three iconic skyscrapers), offering excellent views. I especially want to commend Apple from concierge; communication with her was pleasant, and she was very attentive in helping with our travel arrangements. The room's amenities were good, and the bed was very comfortable. Breakfast was also great, and the ice cream was delicious. Overall, it's a very reliable five-star hotel in Shanghai, suitable for both business trips and short stays.From$253
Outstanding18610 Reviews
Lujiazui Area Shanghai|3.12km from city center
This was my second stay at the Grand Hyatt Jinmao, and it continues to maintain the consistent high standards of an established five-star hotel. The concierge staff proactively helped with my luggage and guided me attentively throughout the process. Check-in was very quick, so guests don't have to wait long. The room was exceptionally clean; there was no dust in the wardrobe or nightstand crevices, the bathroom was dry with no standing water, and the bedding was soft and comfortable against the skin. Sitting by the window, you get a panoramic view of Lujiazui – towering buildings by day and a dazzling cityscape by night. With convenient access to the subway and shopping malls nearby, it’s an excellent choice for accommodation in Shanghai, whether you're traveling for leisure or business.From$161
Very Good8995 Reviews
Lujiazui Area Shanghai|3.19km from city center
This time, I came to Shanghai for a business meeting and had pre-booked a late check-out. Upon arrival, I confirmed the details with the front desk. The staff member, Eva Shen, carefully checked my booking information and clearly explained the duration and rules for late check-out, with no extra charges. During check-in, she proactively helped me register my vehicle information, making it convenient to enter and exit the underground parking. Icy also meticulously explained the floor layout of the hotel's conference center, the location of the check-in area, and reminded me about commuting routes around the venue. Her service was professional and thoughtful, and communication was smooth throughout. This saved me a lot of hassle for my business trip, and the overall service made me feel very secure and at ease.From$128
Very Good4793 Reviews
The Bund Area Shanghai|1.58km from city center
Stepping into the room, I was immediately greeted by the towering 'Huangpu River Four-Piece Set' (referring to the iconic skyscrapers) outside the window. Sitting on the sofa, the Huangpu River unfolded before me like a dynamic scroll painting.
The bedding was incredibly soft and delicate; I instinctively wrapped myself tightly in the duvet. The Aesop pine-scented amenities were elegant and long-lasting, perfectly matching the Waldorf's style. The walk-in closet was well-designed and practical.
I had bought some 'Ice Beauty,' 'Goddess,' 'Pink Iron Cannon,' and 'Orange Dream' flowers, and was using the room's trash can as a makeshift vase. The thoughtful Nini noticed and kindly replaced it with a beautiful glass vase. 👍
Aaron and Katrina provided meticulous and attentive service.
It was a great 4-day experience. I'll definitely be back.From$317
Very Good5704 Reviews
Jing'an District/West Nanjing Road Shanghai|2.57km from city center
This stay truly impressed me with its exceptional service. Luna and Hugo were attentive and noticed our little preferences. The hotel itself is of outstanding quality, and the overall experience exceeded my expectations. A big shout-out to the auntie who cleaned my room on the 22nd! She was efficient and even helped me fold my clothes. Seeing my pile of jewelry, she thoughtfully asked if I needed the jewelry box for storage. So considerate!From$346
Very Good2992 Reviews
The North Bund Area Shanghai|3km from city center
The hotel staff were very friendly and helpful, and the breakfast selection was extensive. The hotel is conveniently located right above Bailan Plaza, offering a wide variety of dining options. It's also just a short walk down to the river, perfect for enjoying the breathtaking night views of the Huangpu River and the Bund – absolutely delightful.From$323
Very Good6178 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.95km from city center
Check-in was very efficient. Summer at the front desk was so thoughtful; she proactively informed us about the scenic advantages of higher floor rooms, the minibar policy, and pool opening hours. We had previously requested a high-floor room, which she kindly arranged. Her attitude was friendly and professional. Noticing our child was in a wheelchair, she specifically assigned us a room away from the elevators, hoping it would allow for better rest. The stay started off very comfortably, and housekeeping and in-room service response times were excellent; most requests were fulfilled within minutes.
All drinks in the room's mini-bar were complimentary, including Coke, sparkling water, and tea, which was very convenient for late-night thirst. There were no hidden charges, which was a nice touch.
The branded toiletries were wonderful for a relaxing bath. The shower had excellent water pressure and a dry/wet separation, and the room was equipped with a Dyson hairdryer and a smart toilet. Everything was clean, tidy, and amenities were promptly replenished.
The room's soundproofing was excellent; the bustling street noise below was completely imperceptible. It was great to have a quiet retreat amidst the city's hustle and bustle.From$192
Outstanding1890 Reviews
The Bund Area Shanghai|1.42km from city center
This stay was absolutely perfect, a solid five stars! The hotel's location is fantastic, making it super convenient for shopping. The room was spotless, not a hint of any unpleasant smells, and the bedding was incredibly soft and comfortable – perfect for resting after a day of shopping with friends. The common areas were also impeccably clean and beautifully maintained.
Bonnie at the front desk was incredibly efficient during check-in and was consistently gentle and patient. She went above and beyond, proactively offering tips on exploring the area and navigating transportation. She answered all our questions thoroughly, demonstrating both professionalism and a thoughtful approach. In fact, all the staff were exceptionally warm and attentive, truly deserving of a five-star rating. I'll definitely be staying here again on my next trip to Shanghai!From$383
China Entry Requirements & Things to Prepare
- 24/240 China Visa-Free Transit: US citizens can enjoy a 240-hour (10-day) visa-free transit when traveling through 24 Chinese provinces, provided they hold a confirmed onward ticket to a third country or region.
- China Plug & Power: China plug uses Type A/C/F (220V). Bring a Type A/C adapter (US plugs sometimes work, but bring a universal adapter for safety).
- Internet Access in China: You need a China VPN for Google/Ins/YT/X, etc. But you can also use a China eSIM with built-in access to overseas apps!
Getting Around & Top Destinations in China
- China Metro Guides: Shanghai Metro | Beijing Metro | Guangzhou Metro | HK Metro
- China Airport Guides: Shanghai Airport | Beijing Airport | Guangzhou Airport | HK Airport Express
- China City Maps: Beijing Map | Guangzhou Map | Shanghai Map | HK Map
- Top Destinations in China: Shanghai Attractions (Disneyland, Bund) | Beijing Attractions (Forbidden City, Great Wall) | HK Attractions (HK Disneyland)
Must-Have Apps in China
- China Map App: I love to use Gaode Map (English supported) or Baidu Map (limited English) for real-time transit and traffic. Or you can still use Google Maps in China, but some data may be outdated.
- China Transport App: Use DiDi (China's Uber) for English address input and cashless payment. I recommend using the DiDi mini-program in Alipay for more convenience.
- China Payment App: Use Alipay or WeChat Pay (link foreign cards before arrival).
- China Booking App: Trip.com for high-speed trains (China HSR Guide), China hotels/flights. Use Trip.com promo codes for USA users.
FAQs about Shanghai Safety
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