Is Shanghai Safe? 3 Essential Safety Tips for U.S. Travelers
It’s been a while since I last visited Shanghai—so how safe is it these days? Maybe you’ve worried about getting caught up in trouble in China…
The good news: Shanghai is generally safe. Public security is stable, and many areas are perfectly fine for walking alone at night, including for women.
In this article, I’ll give you a clear picture of Shanghai’s safety on the ground and share three practical tips to help travelers avoid trouble. Read on, and you’ll be ready to enjoy your stay in Shanghai with confidence!
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The Latest Safety Information for Shanghai, China
| Category | Current Situation | Notes |
|---|---|---|
General Safety | Shanghai is generally stable and safe for travelers. | No major widespread violence or travel‑restricting advisories specific to Shanghai. |
Petty Crime | Pickpocketing, bag snatching, scams occur in crowded areas. | Common around transit hubs, tourist spots and busy streets. |
Scams & Fraud | Tourist scams (fake services, overcharged bills) reported. | Always check prices and avoid unsolicited offers. |
Security Presence | Local police maintain public order; CCTV is widespread. | Standard vigilance recommended. No specific increase in violent crime. |
Travel Rules | Foreigners must carry ID/passport; register hotel address. | Standard local requirement in China. |
Health & Travel | Watch for seasonal illnesses and travel traffic peaks. | Consider travel insurance. |
📍 Official Government Travel Advice
For the most authoritative safety updates, check the U.S. Department of State travel advisory for China and Shanghai here:
👉 U.S. Department of State – China Travel Advisory
https://travel.state.gov (search Shanghai, China)
Three Things Travelers Should Watch Out for in Shanghai, China
1. Scams by fake police officers
Shanghai police officers
In Shanghai, China, you may encounter individuals posing as police officers who approach you under the pretext of checking your ID or conducting drug tests.
Real police officers always carry their police ID and never ask for cash on the street. If something feels suspicious, please check with the nearest police box or consulate. Please walk in busy, well-traveled areas whenever possible, and avoid walking alone late at night.
2. Problems when using payment tools
QR Code in China
In China, mobile payments are more common than cash. In particular, watch out for scams involving WeChat Pay. When paying by scanning a QR code, a fake QR code may have been pasted over the real one.
Even if a stranger asks you to send money via WeChat, do not comply under any circumstances. When paying at a store, be sure to use the official QR code displayed at the checkout, or confirm directly with a staff member.
3. Taxi rip-offs
Shanghai Taxi
In China, it’s important to spot licensed taxis. Shirotaku (unlicensed taxis) are likely to take the long way around or demand exorbitant fares.
Licensed taxis always use a meter and display the taxi company name and permit. Before you hop in, please make sure the meter is running. At airports and tourist attractions, never accept rides from taxis that tout for business.
Which Areas in Shanghai Should You Be Extra Cautious about?
These areas tend to have higher rates of theft and scams compared to other places. As you explore, stay mindful of your surroundings and put safety first.
1. Nanjing East Road Nightlife Area
Nanjing Road, The Most Typical Pedestrian Street in Shanghai
At night, this area sees frequent street solicitation, pickpocketing, and theft of unattended belongings. In particular, “karaoke scams” and “teahouse scams” targeting foreign tourists have been reported.
Even if a stranger approaches you, don’t be too quick to go along with them. It’s important to take precautions, such as always keeping your valuables in the hotel safe and avoiding walking alone at night.
2. Around The Bund
The Bund Shanghai, Waitan - The Waterfront Landmark of the City
This is an area where pickpocketing and theft from unattended bags are more likely to occur. There have been reports of crimes targeting tourists who are engrossed in taking photos.
Always carry your bag in front of you, keep an eye on your belongings even when taking photos, and stay alert for any suspicious individuals around you.
3. Around Yuyuan Bazaar
The Amazing Yu Garden - Shanghai | A Tour of Yuyuan Garden - YouTube
There have been reports of high-pressure sales of counterfeit brand-name goods and rip-off tactics. Make a point of shopping at official stores and avoid buying items on the street.
When it’s crowded, stay especially alert for pickpockets and theft of unattended items. Remember to keep your bag securely zipped and carry your cash in separate places.
Reviews of Popular Areas in Shanghai
Nanjing Road Pedestrian Street
4.7/5
1349 reviewsVery nice place to find a lot of big brands shops and local snacks. The butter cookie at one shop smell so nice but also long queue. There will be a new mega lining store soon too. Many mega popmarts around the area too, around 3 .
The Bund
4.8/5
6511 reviewsDon't hesitate to choose an evening cruise! It's hard to find so many lights and beauty in one place anywhere else. The kids were skeptical at first, wondering what to do there, but then they kept saying, "Look here, look there!" We went at 6:45 PM, and it was just getting dark when we boarded the boat. It was interesting that we arrived just after 5:00 PM to buy our reservation, then walked around and returned to the ticket office at 6:00 PM to find the entrance and the queue (of course, in China, there are queues). We boarded and set off, and most people stood on the side facing the towers. We, logically assuming the boat would sail back and we'd see everything too, stood on the opposite side, only to find that the boat had turned around immediately upon departure. So if you want a view of the towers right away, stand facing the pier. There were seats inside on the first floor, we went down later to have a look, but the glass there wasn't very clean, and everything was glaring, so if the weather permits, I recommend going to the upper deck.
What Are the Safer Neighborhoods in Shanghai, China?
Even within Shanghai, China, these areas are known for their safety and are considered places where locals feel comfortable visiting.
1. Huaihai Road & Xintiandi Area
In Shanghai, this neighborhood is lined with luxury boutiques and sophisticated restaurants, and features robust security.
Security staff patrol the area 24/7, and numerous street security cameras are in place. What’s more, thanks to its large international community, English-language signage is plentiful.
With plenty of foot traffic day and night and bright streetlights, even solo female travelers can explore with peace of mind.
Recommended Hotels in the Huaihai Road & Xintiandi Area
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NO.1
2. Lujiazui Financial and Trade Zone
One of Shanghai’s signature business districts, packed with the offices of international companies.
Many buildings have on-site security guards and are equipped with the latest security systems, making the area exceptionally safe. Public transportation, including subways and buses, is also well developed. It’s known as a safe area popular with tourists and international business travelers alike.
Recommended Hotels in the Lujiazui Financial and Trade Zone
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3. Gubei and Hongqiao Area
An upscale residential neighborhood that’s home to many expats.
There are many international schools and supermarkets for foreigners. Thanks to the close-knit local community, you can enjoy a worry-free stay.
Security guards are stationed in residential neighborhoods, and parks and public squares are well maintained, creating an environment where even families with children can live safely.
Recommended Hotels in the Gubei & Hongqiao Area
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3 Must-Follow Safety Tips in Shanghai, China
Learn 3 tips to help you travel safely in Shanghai, China
| Tip | What to Do | Why It Matters |
|---|---|---|
1. Manage Valuables | - Keep a copy of your passport; original in hotel safe - Wallet in inner pocket; split cash - Smartphone in inner bag, not back pocket- Keep bag zipped; carry backpack in front | Reduces risk of pickpocketing and theft |
2. Behavior While Sightseeing | - Travel in groups; avoid going out alone - Don’t blindly follow strangers- Be cautious of invitations (“tea,” “practice English”) - Stay aware when taking photos- Keep belongings close on subways/buses | Helps prevent scams and petty theft |
3. Stay Connected & Ready | - Get a local eSIM if needed - Keep your U.S. phone number active - Use apps like WeChat Pay and maps | Ensures you can call for help and navigate easily |
For a smoother, more enjoyable trip to Shanghai, fast, reliable internet is a must!
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Who to Contact If You Run into Trouble in Shanghai, China?
Make sure to take precautions, such as keeping a record on your smartphone
1. Embassy of U.S. in Shanghai, China
If you run into serious trouble or lose your passport while in Shanghai, contact the U.S. Embassy or Consulate for assistance.
U.S. consular staff are there to help protect American citizens and provide support to travelers.
Official Contact – U.S. Consulate General, Shanghai
- Phone: +86 21 3217 4650
- Email: use the contact form on the official site: Shanghai U.S. Consulate Contact
2. Shanghai Municipal Public Security Bureau (Police)
In emergencies such as becoming a victim of a crime or being involved in a traffic accident, please contact the police immediately.
When you’re in Shanghai, dial 110 for the police emergency hotline. There’s also an English-language police hotline at (021)6357-6666.
The Foreigners Service Center of the Shanghai Public Security Bureau can assist with residence-related procedures and consultations.
Let’s Set Off on a Safe Trip to Shanghai, China!
Take a visit to the world-famous Disneyland
Shanghai, China is generally considered a safe city. In tourist areas and major cities, there’s a strong police presence, so you can expect to enjoy your trip in a safe environment.
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Top Hotel Picks in Shanghai
5 star
Outstanding12103 Reviews
People's Square Area Shanghai|0.54km from city center
Location: Great, right on Nanjing Road Pedestrian Street, very convenient for guests to explore on their own without needing to be guided all day.
Ambiance: It seems to be an older hotel with a rather fancy, old-fashioned decor, not very modern.
Service: It would be better if the lobby had a more formal and free waiting area for guests.
Courier service convenience: Yes, there's a dedicated spot for packages, which was handy as I sent out many samples. Picking them up was quite easy.
There are too few places to work on the first floor, only two tables, and one was already reserved. Very limited options, and the other seating wasn't suitable for laptop use.
The room is better suited for working, though.From€105
Outstanding6181 Reviews
People's Square Area Shanghai|0.47km from city center
Radisson Blu New World Hotel was absolutely wonderful. I especially want to highlight Judy at the reception—she was incredibly kind, attentive and made my experience truly memorable. If I visit Shanghai again, I will definitely stay here because of her warm hospitality. The view was amazing and the location couldn’t have been better.From€131
Excellent7891 Reviews
People's Square Area Shanghai|0.7km from city center
Really loved the experience in this hotel!
Location is awesome, just cross one street and you are on your way to explore Nanjing Road where all the popular sports brands (think Adidas and Nike..just opposite one another), good food and lifestyle products are. People's Park is also a short walk away as with the hop on hop off bus stops.
No complains about cleanliness, everyday when I return the room is neat and tidy, no dust or watermarks to complain about.
The overall service is excellent, always service with a smile, very helpful and very efficient. One of staff by the name of Koi kindly helped me with late check out and it was done within minutes, no questions asked.
Breakfast buffet is excellent but with all the good food around, once is sufficient.
I would love to stay in this hotel again!From€142
Very Good5546 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|1.78km from city center
Stayed one night at the Garden Hotel during the ***** New Year. Usually, it's around 600-700 RMB, but for CNY it was nearly 1000 RMB due to the premium.
I wanted to experience staying in a historic building in Shanghai, and the Garden Hotel seems to be a relatively good value for money. The location is excellent; it has a large garden in such a prime area. You can easily walk to Huaihai Road and Fuxing Road.
The service was also superb. It's rare to ask for one item from room service and have them bring a whole bunch of things [crying emoji], I was pleasantly surprised, especially since the hotel was fully booked during the ***** New Year. Thumbs up!
Aside from the room being a bit small and dated, the toilet was the common smart type. Breakfast was Japanese style, which I wasn't quite used to. Even with a full house during CNY, there was a queue, but the efficiency was high, and you didn't have to wait long.
Considering the location and service, I would likely choose this hotel again next time.From€113
Outstanding10814 Reviews
Train Station Area Shanghai|2.4km from city center
This was my first time staying at this hotel, and here's a summary of the pros:
1. The hotel's location is incredibly convenient. You can step right out and catch Metro Lines 1, 3, or 4, and be in the bustling city center within a few stops. If you have heavy luggage, you can use the accessible elevator across the street at the express hotel to enter and exit the station.
2. The hotel is close to Shanghai Railway Station, with many fast-food restaurants and convenience stores nearby, making shopping and quick meals very easy.
However, there were also some drawbacks:
1. The room cleaning was not thorough enough, especially the bedside table which had a noticeable layer of dust. It felt quite unpleasant.
2. I encountered cleaning staff in the elevator, management on my floor, and restaurant staff, but none of them greeted me. The service lacked basic courtesy.
3. The restaurant is located in the innermost part of the first floor, which already has poor natural light, and the lighting during meals was also dim, which negatively impacted the dining experience.
4. Restaurant management seemed lax; they didn't discourage guests from dining in room slippers or even bathrobes.
5. During breakfast, items like cheese and ham were placed on the same platter as fruit, which was an illogical arrangement. Getting items like corn required reaching over nine condiment dishes, which was both inconvenient and unhygienic.
Overall, my experience during this stay was not very satisfactory.From€86
Very Good9091 Reviews
People's Square Area Shanghai|0.5km from city center
The hotel's location is absolutely fantastic! You're right on a pedestrian street and next to People's Square metro station, with tons of shopping mall restaurants around, making dining and shopping incredibly convenient. A special shout-out to Janet, who provided exceptional service – she was incredibly attentive, warm, thoughtful, and super responsive! The room was comfortable, the bedding clean and soft, and the view was beautiful. For this price, the quality you get is amazing value for money. Conrad Shanghai will definitely be my top choice for my next visit to Shanghai. Highly recommend!From€153
Good2520 Reviews
Jing'an District/West Nanjing Road Shanghai|0.85km from city center
The hotel’s location is very good. It is about a 5-minute walk to a huge Starbucks, Nanjing West Road, the MRT station, and Wujiang Road, which has several nice bakeries and food options. This made getting around very convenient. There was also a 7-11 just across the road.
However, the Premier Two-Bedroom Suite was disappointing for the price paid. The rooms are rather small, especially the master bedroom, where there was not enough space to place or open any luggage. We had to keep our luggage in the living room instead.
The bathroom, particularly the shower area, looked very dated. The tiles appeared old and there was a musty smell, which was unpleasant. Another inconvenience was that the light switches were only on one side of the bed, making it very inconvenient to switch off the lights from the other side.
The kitchenette was also very small. Cutlery was stored in a drawer above the bin, which was not ideal, and there were no extra plates provided. The tiles looked old with visible cracks, and some of the drawers were faulty. Overall, the room did not feel premium and felt overpriced for what was offered. The hotel rooms clearly need a glow-up to match the Kempinski brand and the rates charged.
Additionally, the reception area was undergoing renovation, with no seating or waiting area. The pick-up and drop-off driveway is very narrow, only a small lane. When loading our luggage, we had to do so very quickly as other cars were waiting. The driveway would benefit from being more spacious.
While the location is excellent, the room condition, layout, and facilities did not meet expectations for a Premier suite.From€158
Excellent9180 Reviews
The Bund Area Shanghai|1.73km from city center
A tranquil oasis in the heart of the city.
The location is excellent: very close to Yuyuan Garden Metro Station Exit 7. It's also within walking distance to the Bund, Yuyuan Garden, and Jinling East Road Ferry Terminal. The Huangpu River cruise included in the package was fantastic; we enjoyed an hour of beautiful scenery from the boat.
The hotel entrance is beautifully designed, and as soon as we arrived, the doorman proactively helped us with our luggage and escorted us to the elevator.
The room was clean and tidy, with views of both the historic buildings along the Bund and the modern skyline of Lujiazui. It's a peaceful retreat amidst the bustling city, and our whole family slept soundly.
The breakfast offered a great variety of both Chinese and Western dishes, and the made-to-order noodle station was particularly outstanding.
They even offer a sweet soup in the evening, and the mini-bar in the room was well-stocked. The attention to detail is truly impressive. I'll definitely stay here again on my next visit to Shanghai.From€152
Good8571 Reviews
The North Bund Area Shanghai|2.55km from city center
Choosing this hotel was definitely the right decision. Its biggest advantage is the location, being so close to the Bund, which made planning our itinerary incredibly convenient. The room was very clean, and all the essential amenities were provided, ensuring a comfortable stay. The gym and laundry facilities on the fourth floor were a great bonus, adding a lot of convenience to our trip, and we used them frequently. The front desk team deserves praise for their quick responses and excellent attitude. Overall, the hotel performed consistently well in all key areas, offering great value for money.From€94
Good3824 Reviews
The Bund Area Shanghai|1.27km from city center
This well-established hotel offers excellent service across the board and is great value for money! A big thank you to Aria at the front desk for the complimentary room upgrade and extra bed, which made our stay incredibly comfortable ❤️From€138
Business travel
Outstanding11190 Reviews
People's Square Area Shanghai|0.73km from city center
The hotel was easy enough to find for a hotel the has a reception on the 4th floor and no signage out front. The location is prime for access to the pedestrian road. Lots of sightseeing and shopping in this area. Short drive to all the key tourist hotspots. Beds were comfortable, staff were great to foreigners like us, breakfast was fine. The only thing of notes was we had no luck using the dryers and resorted to hanging out our clothes in our room. But this is a minor issue and may be operator error. We would stay at the Yitel premium again.From€71
Very Good5369 Reviews
People's Square Area Shanghai|0.9km from city center
This hotel is in a great location, very close to Nanjing Road, which makes it convenient for shopping and exploring the city. The room was comfortable and well maintained. The breakfast buffet was excellent with a wide variety of international dishes, which I really enjoyed. The only small downside was that the seating area in the lobby was a little limited.
Overall, it's a very nice place to stay. I had a truly impressive experience with both the excellent service and the comfortable room. If I have the chance to visit again, I would definitely stay here again.From€100
Very Good6954 Reviews
Jing'an District/West Nanjing Road Shanghai|2.97km from city center
The room was quite spacious and very close to the subway station (Jing'an Temple, Exit 12, right next door). The elevator was also fast. The only minor inconveniences were the bathtub, which was a bit awkward, and having to pick up food deliveries from the locker downstairs. Other than that, everything else was good and satisfactory.From€84
Excellent6705 Reviews
People's Square Area Shanghai|1.13km from city center
To all staff at Metropolo Shanghai Nanjing Road Hotel:
Hello! My stay at your hotel truly allowed me to experience the unique charm and sophisticated humanistic care of old Shanghai's 'Ten-Mile Foreign Concession'. From the historically rich architectural design to the convenient and thoughtful transportation services, and from the professional and meticulous front desk reception to the clean and tidy guest room environment, every detail left a deep impression on me. I especially want to thank the housekeeping team for their hard work in creating a bright and comfortable living space for us, and the front desk staff for their patient assistance, which made my trip to Shanghai smoother.
Your hotel perfectly blends a century of history with modern services, making it not just an accommodation but also a window into Shanghai's unique 'Haipai' culture. I sincerely express my gratitude to you all and look forward to staying again in the future to relive this uniquely wonderful experience.
Metropolo Shanghai Nanjing Road Hotel Experience Report
I. Haipai Humanistic Design Rooted in a Century of Heritage
The Metropolo Shanghai Nanjing Road Hotel is a significant protected building from modern Shanghai. It was once a gathering place for literary giants such as Ba Jin and Lu Xun, and the founding site of the Chinese Young Journalists Association. The hotel completed its renovation and upgrade in 2017, retaining some antique items from its opening in 1931 while incorporating an Art Deco style with Oriental cultural essence, creating a space that is both vintage and fashionable.
The guest rooms are full of thoughtful details: a mosaic depiction of the International Hotel exterior serves as a background wall, hammered glass balances transparency and privacy, and the combination of French charm and Chinese royal-style furniture showcases exquisite taste. Some themed rooms even replicate the furnishings of desks and dressing tables from the Republic of China era, with replica handwritten letters from Lu Xun to Ba Jin hanging on the walls, with the elegance of old Shanghai flowing through every corner. The hotel corridors display 64 old Shanghai photographs, each with detailed textual descriptions, like a tangible urban history book, often inviting guests to stop and read.
II. Convenient Transportation in a Prime Location
The hotel is located at 200 Shanxinan Road, Huangpu District, Shanghai, adjacent to Nanjing Road Pedestrian Street. It's just a 50-meter walk to the subway entrance, a 1-minute walk to Nanjing East Road subway station, and surrounded by multiple subway stations such as Natural History Museum Station and People's Square Station, providing easy access to all corners of the city. The Bund is a 10-minute walk away, and along Nanjing Road Pedestrian Street, you can conveniently reach dining landmarks like Yuxingji (People's Square branch), making it easy to enjoy both sightseeing and delicious food.
For self-driving guests, the hotel offers free parking and valet services, allowing vehicles to drive directly to the hotel entrance, eliminating the need to carry heavy luggage. It also provides airport transfers, tour arrangements, and ticket booking services to comprehensively meet travel needs.
III. Professional and Thoughtful Service Experience
(I) Front Desk Reception
The hotel front desk staff are highly professional, providing detailed answers from check-in procedures to itinerary inquiries. They consistently give accurate and warm responses to guests' questions about the hotel's history and surrounding attractions, allowing guests to experience the attentive service of old Shanghai from the moment they arrive.
(II) Housekeeping
The guest rooms and public areas are always kept clean and bright. Bedding, towels, and other linens are free of foreign objects or discoloration, and the shower area has ample water pressure and is spotlessly clean. Housekeeping staff are meticulous, promptly cleaning room waste and replenishing daily necessities, creating a comfortable and tidy living environment for guests.
(III) Hardware and Supporting Facilities
The hotel elevators operate smoothly, and the retro floor indicator on the first floor is clear and unambiguous, making it easy to find your way even for first-time guests. The soundproofing in the guest rooms is excellent; even though it's near the bustling Nanjing Road Pedestrian Street, outside noise is effectively blocked. Combined with slow-rebound zero-pressure memory pillows, guests are provided with a high-quality sleep experience.From€87
Very Good4205 Reviews
Jing'an District/West Nanjing Road Shanghai|2.6km from city center
Huge thanks to the hotel for arranging my preferred room – it was actually the exact same one I stayed in last Chinese New Year! What a lucky number, 1818. The front desk staff was so attentive and patient. And Xiaoqian, the attendant on the 18th floor, remembered all my habits from last year! She made sure the room was spotless and beautifully arranged every day, making it truly feel like home. The lion dance on the first day of the New Year was a real highlight. Even though the breakfast restaurant was crowded during the CNY period, the service was much faster than last year. This is, as always, my absolute favorite hotel. See you next time! ^_^From€116
Outstanding4590 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from city center
I had a wonderful stay at this hotel. The room was absolutely perfect—clean, comfortable, and beautifully maintained. The breakfast was delicious with a great variety of options, and everything was fresh and well-prepared.
The service was truly superb throughout my stay. I would especially like to thank Sicily Yuan for her outstanding hospitality. She took care of me exceptionally well and made sure everything was perfect. Her professionalism, warmth, and attention to detail made my experience even more memorable.
I highly recommend this hotel and look forward to staying here again!From€200
Outstanding3677 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from city center
Whenever I visit Shanghai, I almost always stay at The Sukhothai, and have for several years now. The hotel boasts an excellent location, making both transport and dining incredibly convenient. The property is impeccably maintained, and the service is consistently gentle and attentive. It's clear that the hotel management team is professional and meticulous, which is precisely why I always choose The Sukhothai. The front desk staff, especially one gentleman, was very polite and upgraded my room, which allowed me to get some great rest. It was quiet and clean. Truly the best choice for staying in Shanghai.From€227
Outstanding6341 Reviews
The Bund Area Shanghai|1.65km from city center
The location is absolutely superb! It's right next to the Peace Hotel, and just a 5-minute walk to The Bund and Nanjing Road Pedestrian Street. Metro Line 2 and 10 are only a 10-minute walk away, making it incredibly convenient for getting to the airport and train station. The hygiene was excellent, and the bathtub was very comfortable. Plus, the bath products were from Herborist.From€84
Very Good3358 Reviews
The Bund Area Shanghai|2.48km from city center
The room was very clean. I originally booked one night with a Pearl Tower view and one night with a Bund view. Due to the holiday crowds and limited room availability, I would have had to switch rooms. However, the staff allowed me to extend my stay in the original room, saving me the hassle of moving. This was very thoughtful and convenient. Since I arrived early and the room wasn't ready yet, staff member Lorna thoughtfully arranged for an urgent cleaning. The room was ready quickly, and she was also very caring and attentive to my child. Thank you! The Oriental Pearl Tower view from the room was absolutely fantastic. I had a very pleasant stay this time.From€158
Outstanding7445 Reviews
Dapuqiao Area Shanghai|2.92km from city center
I chose Pullman Shanghai South for my business trip to Shanghai, but the hotel facilities are a bit old. I reported this to the front desk, and the duty manager helped me upgrade my room type. All the hotel staff have excellent service attitudes; it's just that the room facilities are outdated, a hardware issue. Luckily, the location is superb, and the front desk service is also commendable!From€108
Family friendly
Outstanding15065 Reviews
Lujiazui Area Shanghai|2.51km from city center
Pros:
1. **Location:** Excellent. Situated by the Huangpu River in Lujiazui, it's a short walk to Super Brand Mall, the Riverside Promenade, and the Oriental Pearl TV Tower. It's also close to Metro Line 2, making taxis and ferries easily accessible. IFC is right across the street.
2. **Breakfast Variety:** Offers a wide selection of Chinese and Western dishes, with particularly tasty bread.
Cons:
**Check-in Issues:** The check-in process was far from smooth and frankly, a terrible experience. The doorman service seemed to depend on who was on duty. On the day we arrived, perhaps due to the rain, there was no service at all, though it improved over the following days. We arrived at 4 PM that afternoon, and one of our rooms still wasn't ready. We were told it would take an estimated 20 minutes to clean, but we didn't get into the room until after 5 PM.
**Dated Facilities & Housekeeping:** The hardware feels a bit old. Cleanliness was just okay; for example, the bathtub didn't have a disposable liner. The shampoo and shower gel were in large, communal bottles, and the quality wasn't great.
**Subpar Housekeeping:** Housekeeping only made the beds and changed towels. All our clothes were left piled on the sofa, not neatly folded, and the tables weren't tidied. The bathroom toiletries were also left as is, without any organization.
**Crowded Breakfast Experience:** During peak breakfast times, it gets very busy. Table clearing was incredibly slow, leading to a shortage of available seating.From€127
Outstanding10619 Reviews
Train Station Area Shanghai|2.52km from city center
This was my first stay at an Intercontinental, and it completely lived up to my expectations for a 5-star hotel: a grand lobby, a spacious and well-equipped room with a great view, and a wide selection for breakfast. I had the most comfortable sleep in Shanghai at this Intercontinental. Overall, it's a really great hotel.
I do have a small suggestion, though. Your 'little brother' Holiday Inn offers a complimentary minibar. Perhaps you could consider doing the same? A few biscuits and some sodas don't cost much, but they can significantly enhance the guest experience.From€105
Outstanding4762 Reviews
Lujiazui Area Shanghai|2.69km from city center
A luxurious stay facing the gorgeous Bund - you can see the city light up at 6pm from here.
Admittedly the room itself looks dated ie. buttons fading but the opulent bathroom and view more than made up for it.
I'd like to give a mention to lvl 52 main concierge staff Kevin who took it on personally to help me place a food delivery order plus give local food recommendations given that I lack an international number. It is a small detail but it made the staff and service memorable.
In contrast, other concierge staff in the hotel have instead pointed me to level 1 (general desk), which as a guest meant that I had to keep running between floors.From€288
Very Good1439 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.98km from city center
The hotel room was spacious,clean and well-kept although a bit old and, housekeeping was done everyday. It came with a small kitchen for you to do some simple cooking and equipped with a washing machine/dryer. The balcony was great for you to enjoy some cool and fresh air and the view from Lujiazui three-piece set,not to mention the Oriental pearl tower. We were issued with two breakfast vouchers per day,but there were three persons in our family,so it gave us the flexibility to decide which day to go and which day to eat out.
It was located within walking distance from Xintiandi shopping district and the metro was just a few mins walk away,and many shared bicycles around.From€85
Good3558 Reviews
Pudong International Airport Area Shanghai|31.88km from city center
Had to sleep with earplugs in 🙂↔️ Planes taking off and landing every few minutes 🙂↔️ Not sure if the windows are poorly soundproofed, but it's really something to consider when staying at an airport hotel 😭
Pudong Airport Terminal Shuttle: The shuttle was very convenient, and the driver even helped with luggage, which was very thoughtful. Thumbs up! 👍
The room was quite spacious too~From€60
Outstanding10725 Reviews
Sheshan, Songjiang University Town Shanghai|29.66km from city center
Five-star review! A big shout-out to Manager Bob, who made us feel incredibly welcome. With the ***** New Year approaching, the Shanghai Sheshan National Tourist Resort is presenting a rich array of cultural, commercial, sports, and exhibition events. Centered around the 'Root of Shanghai' cultural essence, they're offering intangible cultural heritage performances, themed garden parties, a 'Quest for Pavilions' cloud climbing event, and more. They're also collaborating with attractions, hotels, and shopping areas to create a one-stop holiday experience, providing visitors with a Spring Festival feast that blends traditional charm with modern vibrancy.
The Le Méridien Shanghai, Sheshan is offering various Spring Festival packages that include accommodation, breakfast, scenic spot tickets, and experiential activities, creating an 'all-in-one' stay and play experience. The InterContinental Hotel's packages include tickets to attractions like Guangfulin Cultural Relics, Chenshan Botanical Garden, and the Sheshan Quarry Hotel (Deep Pit Secret Realm), catering to families, couples, and seniors. Le Méridien has also partnered with LEGOLAND® Discovery Center Shanghai to launch a 'Fun Travel Package,' perfect for families with children. All packages offer flexible usage periods and include value-added services like travel photography perks and light show viewings.From€82
Very Good3979 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|2.34km from city center
The Howard Johnson Huaihai Hotel is really great hotel in Shanghai. It is really recommendable.
First of all, the room is clean, no smell, no noise. The staffs are kind, nice and try to help all the times. If there is any problem, then they try to fix right away.
I'm satisfied with all of the staffs. One more!. In the Trip.com hotel description, there is no English speaking staff, but at least one staff speaks English. Not fluent but communicable.
The hotel location is really great. Wukangru, Wukang Mension, Tianzfang, Xintiandi are around in 2 km. If anyone likes taking a walk, it is right enough to enjoy walking.
Yu garden, Waitan is just in 4km ~ 5km from the hotel. it is good to go there by a DiDi taxi.
In a trip, the hotel was the best one and best choice.
I wanna say ”Thank you!!!” to the hotel staffs!From€88
Outstanding10480 Reviews
Sheshan, Songjiang University Town Shanghai|35.83km from city center
For this spring break trip, we chose the InterContinental Shanghai Wonderland. The hotel is a bit older, but it's very well-maintained. They proactively upgraded our room and even gave complimentary breakfast to our child. The mini-bar was also free. We also got some great shots from the travel photographer. I especially want to mention the bathroom mirror – the heating was excellent, so there was no fog at all, which shows great attention to detail. The full copper Hansgrohe fixtures truly show their quality through consistent use, and the pure white bathroom carpet made me feel right at home. The upgraded dinner package was so generous that the three of us couldn't even finish it. I highly recommend the Roasted Squab, Stir-fried Pea Shoots with Wuliangye, and the Caramel Pudding 🍮. The squab was crispy but not greasy, and the pea shoots had the fragrant aroma of Wuliangye and were incredibly tender – exactly to my liking 😜. The caramel pudding had a sweet caramel top layer, with the pudding underneath being just sweet enough, a perfect balance 😋. We left absolutely stuffed! I also want to give a special shout-out to our butler, Teresa, who provided service throughout our stay. She was meticulous and gentle, giving us timely reminders without ever making us feel disturbed. Teresa's service truly enhanced our experience at InterContinental Shanghai Wonderland. I believe we'll choose this hotel again next time and recommend it to our friends ❤️. P.S. The light and drone show at the Deep Pit was truly amazing – it left us with a 'wow' feeling 💗.From€195
Very Good5449 Reviews
Jing'an District/West Nanjing Road Shanghai|4.66km from city center
This hotel has become my go-to for almost all my business trips to Shanghai since 2025. This time, I actually had a moment to check out the gym. It was great! I was walking on the treadmill and could even see people doing beautiful strokes in the pool. Really enjoyed the experience!From€74
Outstanding9197 Reviews
Lujiazui Area Shanghai|4.74km from city center
This hotel offers great value for money. The location is excellent, very close to the subway station. Across the street is Jiuliu Plaza, with a wide variety of restaurants, and the Hong Kong-style tea restaurants there are particularly good. There are also many dining options on the second floor of the hotel, so you'll never have to worry about food. The room was clean, tidy, and very cozy with a great view, and they even provided fruit. They also offer a complimentary 'goodnight porridge' in the evening, which was a nice touch. Breakfast was diverse, with a good selection of Chinese dim sum, which I loved!From€62
Swimming pool
Very Good3201 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from city center
My stay at The Ritz-Carlton truly brought to life their core motto of 'We are Ladies and Gentlemen serving Ladies and Gentlemen.' I experienced firsthand how their brand principle, 'Our highest mission is to provide genuine care and comfort to our guests,' is woven into every service detail. A special shout-out to the Guest Recognition department for their professionalism and attentiveness, which made this stay a perfectly warm and respectful journey.
From the moment I arrived, The Ritz-Carlton's 'Three Steps of Service' were seamlessly executed: the doorman's genuine greeting, calling me by name with warmth; the front desk's swift check-in, accurately noting my preferences; and throughout, there was no tedious waiting, just a pleasant feeling of being valued. During my stay, housekeeping proactively prepared my preferred pillow type, and the F&B department thoughtfully noted my dietary restrictions and customized meals. Staff consistently anticipated my needs and responded proactively, truly embodying the brand's commitment to 'fulfilling even the unexpressed wishes of our guests.' Every detail exuded the brand's 'warm, relaxed, and refined' ambiance, transforming luxury from cold hardware into tangible, thoughtful care.
The exclusive service from the Guest Recognition team was a particularly delightful surprise, bringing the brand philosophy to life in a more concrete way. Before my arrival, the team communicated proactively about my itinerary needs, customizing travel suggestions that perfectly matched my plans. During my stay, they not only precisely recorded my personal preferences but also presented a handwritten card and custom dessert on my anniversary, turning an ordinary day into a memorable one with this exclusive touch of ceremony.From€159
Excellent6246 Reviews
The Bund Area Shanghai|1.78km from city center
My son and I stayed in Shanghai for a few days during the Chinese New Year. I had dined at the Peace Hotel on a previous visit to Shanghai, so this time I decided to stay directly at the Fairmont, booking a king-size bed room. However, check-in took nearly two hours; we arrived at 3 PM and didn't get into our room until almost 5 PM. The room was not very big, and the window overlooked Nanjing Road Pedestrian Street. We could see crowds of people below, and the night view was quite lively. The lobby was beautiful for photos, and breakfast was acceptable, though nothing special and with limited variety. When checking out, I tried to negotiate a late checkout with the front desk, but they would only allow an extra hour, no matter how much I tried to reason with them. I found it quite frustrating that we had to wait two hours to check in, but were only granted an extra hour for check-out. The front desk staff seemed very arrogant, and I didn't want to engage further.From€323
Outstanding5535 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from city center
This room type is definitely not suitable for elderly guests or children. As shown in the pictures, the shower and toilet areas are open-plan, making the floor very slippery after a shower, and there's a high risk of falling when using the toilet.
The natural light is excellent, and the room is spacious. However, the minibar items are not complimentary.
The executive lounge, located on the entire 55th floor, was very crowded during the Chinese New Year, but the arrangements were orderly and well-managed. That said, I was quite disappointed with the food quality, both in the afternoon and evening.
Breakfast was decent.
The gym is a highlight, spanning 600 square meters with a wide array of professional equipment.
The location is also a major plus.From€194
Very Good17524 Reviews
Lujiazui Area Shanghai|3.12km from city center
Traveled with two kids. Arrived around 3 PM and there were no rooms available, probably due to it being spring break and fully booked. They assigned us a high-floor room and we went out to explore the Bund with the kids. When we came back, they gave us a corner room with a side view of the Oriental Pearl Tower. Although the front desk said it wasn't an 'Oriental Pearl view' and you couldn't see it head-on, it had everything we needed, and both kids were very happy. We slept in until almost 10 AM before going for breakfast. It was still very crowded and we had to queue for a few minutes, but despite the crowds, the food selection was quite comprehensive and the taste was excellent. Around 10:30 AM, staff even went table-to-table reminding guests that they were closing soon and to grab anything else they wanted in advance. All the staff we encountered were very helpful and accommodating, and check-out was also very smooth.From€181
Very Good8913 Reviews
Lujiazui Area Shanghai|3.19km from city center
This is a true five-star hotel. Though a bit old, it still retains its charm. Parking is convenient, with both above-ground and underground options, but having to input the car number every time you leave could be improved. The room was spacious, and the upgraded river view room was a thoughtful touch. I slept comfortably, the bathroom was large, the shower had great water pressure, and the high-end showerhead with separate functions was very convenient. The bedding was also comfortable, though the TV was a bit small. The floor attendants were enthusiastic and always ready to help. The biggest highlight is the 30th floor rooftop, where you can swim and enjoy the view simultaneously. Soaking in the hot tub while looking at the Oriental Pearl Tower was an amazing experience! The sauna is new, and the presence of an ice pool shows their professionalism (you rarely see this facility in other hotels). Running on the treadmill in the morning while looking at the Oriental Pearl Tower was fantastic! Breakfast offered a wide variety, truly befitting a high-end five-star hotel. My only minor regret was the absence of small wontons, but the sheer abundance of other options definitely deserves praise! All the staff were very warm and well-trained. There's a Shanghai restaurant and a Lanzhou noodle place next to the hotel, and it's very convenient to drive anywhere from here. All in all, I'll likely choose this hotel again when I come back to Pudong. Lucky to have stayed for two nights, keep up the great work!From€107
Very Good4510 Reviews
The Bund Area Shanghai|1.58km from city center
I have to commend the Waldorf Astoria concierge team, especially Jack and Finn. They were both professional and incredibly thoughtful. They proactively helped us arrange transportation, and Jude even walked us out with an umbrella when it was raining, ensuring we were well taken care of despite the weather. They had excellent knowledge of local attractions and transportation routes, answered all our questions meticulously, and were always ready to assist with high efficiency. Their polite and gentle demeanor made our trip feel so much more secure and comfortable. Highly recommended!From€276
Very Good5758 Reviews
Jing'an District/West Nanjing Road Shanghai|2.57km from city center
Let's start with the positives: The location is incredibly convenient! You can easily walk to Julu Road and Fumin Road for a city walk, explore nearby malls, and being in the Jing'an Temple commercial area means all your dining, entertainment, and shopping needs are met. I'd often spend an hour or two out, then head back to the hotel to relax. The nearby Réel Mall is also fantastic for browsing.
The hotel staff were very service-oriented. The minibar was good, and supplies and room cleaning were always prompt and thorough.
The room view of Jing'an Temple was absolutely stunning, and the night view was equally beautiful.
Breakfast could be delivered to the room, which was a nice touch, mainly for the photo opportunities, though the taste was just average.
The fitness center, gym, pool, and spa were all excellent. I could work out in the morning and then swim and enjoy the sauna in the evening!
Now for the drawbacks: 1. Some of the light switches were a bit unresponsive, perhaps due to the age of the hotel. 2. They don't provide disposable bathtub liners. 3. The shower gel and shampoo bottles were tiny, the smallest I've ever seen, though you could request more. 4. The breakfast taste was very ordinary, and there wasn't much variety.From€250
Very Good3112 Reviews
The North Bund Area Shanghai|3km from city center
Staying at a hotel that costs nearly 3000 RMB per night, yet they demand a 1500 RMB mini-bar deposit upon check-in – what era are we living in? Do you really think someone paying 3000 RMB to stay at your hotel is going to steal a few drinks? This is a blatant disregard and challenge to high-end customers. We absolutely won't tolerate it. This kind of service philosophy is a definite no-go for us; we won't be returning. Just look at comparable hotels like the Bvlgari and Regent. Especially at the Bvlgari, guests literally pack two big bags of drinks from the mini-bar at check-out, and they still haven't finished it all. At the Regent, the mini-bar is complimentary for guests, and they even offer beautiful small cakes and fruits as part of an afternoon tea. If your philosophy were applied there, wouldn't you need to collect a 3,000 to 4,000 RMB deposit? Who was the ******* person who came up with such a low-class restriction? Are you so afraid of being poor that you treat every guest as if they'll skip out on the bill after drinking two sodas? Although hotel staff did come by in the evening at the bar to ask for feedback on service, it was merely for recording purposes, a pure formality. There was no follow-up or resolution to any of the feedback. Such a significant flaw should warrant the demotion or termination of the management who initially implemented this deposit policy. Compared to the Regent Hotel, where almost every room offers a direct river view, the room we paid nearly 3000 RMB for here only offered views of mostly demolished urban buildings next door, with only about a third of the view showing the river. The value for money is simply not good. You only get to see the full river view when having breakfast or afternoon tea.From€254
Very Good6412 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.95km from city center
Came with a friend, and Peter at the front desk was a great help, he coordinated our rooms for us. The breakfast was also perfectly to my liking, even though I'm just a poached egg lover, haha. As long as there are poached eggs, I'm happy! Oh, and when I stayed here before, there was no singer during happy hour, but now there is live music! The atmosphere is really good, it would be even better if there was a bit more interaction!From€193
Outstanding1654 Reviews
The Bund Area Shanghai|1.42km from city center
For my first staycation after the Chinese New Year, I chose the Bund Edition. I've been here many times before, but only for dining and drinks, so this was my first time actually staying. I booked a Bund view room and was given one of their popular corner rooms. The toiletries provided were all Le Labo, and the service was excellent. Our butler, Colin, was attentive and thoughtful, taking care of every detail. I'll definitely be back next time ❤️From€280
China Entry Requirements & Things to Prepare
- 24/240 China Visa-Free Transit: US citizens can stay up to 240 hours in 54 Chinese cities without a China visa when transiting.
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Getting Around & Top Destinations in China
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- China Transport App: Use DiDi (China's Uber) for English address input and cashless payment. I recommend using the DiDi mini-program in Alipay for more convenience.
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- China Booking App: Trip.com for high-speed trains (China HSR Guide), China hotels/flights. Use Trip.com promo codes for USA users.
FAQs about Shanghai Safety
Is Shanghai safe for tourists?
Yes, Shanghai is generally safe with stable public security, though petty crimes like pickpocketing can occur in crowded areas.Which areas in Shanghai should I be cautious about?
Most central and tourist areas are safe. Stay alert in less crowded streets at night and avoid poorly lit areas.What common scams affect Shanghai safety?
Watch for overcharging, fake services, and strangers offering unsolicited help, especially near tourist spots.Is it safe to walk alone at night in Shanghai?
Yes, many areas are safe for solo walking, including for women, but always stay alert and avoid poorly lit streets.Who should I contact in Shanghai if there’s an emergency?
Call the U.S. Consulate in Shanghai at +86 21 3217 4650 or visit their official website for guidance on lost passports or urgent issues.
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