Is Shanghai Safe? 3 Essential Safety Tips for U.S. Travelers
It’s been a while since I last visited Shanghai—so how safe is it these days? Maybe you’ve worried about getting caught up in trouble in China…
The good news: Shanghai is generally safe. Public security is stable, and many areas are perfectly fine for walking alone at night, including for women.
In this article, I’ll give you a clear picture of Shanghai’s safety on the ground and share three practical tips to help travelers avoid trouble. Read on, and you’ll be ready to enjoy your stay in Shanghai with confidence!
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The Latest Safety Information for Shanghai, China
| Category | Current Situation | Notes |
|---|---|---|
General Safety | Shanghai is generally stable and safe for travelers. | No major widespread violence or travel‑restricting advisories specific to Shanghai. |
Petty Crime | Pickpocketing, bag snatching, scams occur in crowded areas. | Common around transit hubs, tourist spots and busy streets. |
Scams & Fraud | Tourist scams (fake services, overcharged bills) reported. | Always check prices and avoid unsolicited offers. |
Security Presence | Local police maintain public order; CCTV is widespread. | Standard vigilance recommended. No specific increase in violent crime. |
Travel Rules | Foreigners must carry ID/passport; register hotel address. | Standard local requirement in China. |
Health & Travel | Watch for seasonal illnesses and travel traffic peaks. | Consider travel insurance. |
📍 Official Government Travel Advice
For the most authoritative safety updates, check the U.S. Department of State travel advisory for China and Shanghai here:
👉 U.S. Department of State – China Travel Advisory
https://travel.state.gov (search Shanghai, China)
Three Things Travelers Should Watch Out for in Shanghai, China
1. Scams by fake police officers
Shanghai police officers
In Shanghai, China, you may encounter individuals posing as police officers who approach you under the pretext of checking your ID or conducting drug tests.
Real police officers always carry their police ID and never ask for cash on the street. If something feels suspicious, please check with the nearest police box or consulate. Please walk in busy, well-traveled areas whenever possible, and avoid walking alone late at night.
2. Problems when using payment tools
QR Code in China
In China, mobile payments are more common than cash. In particular, watch out for scams involving WeChat Pay. When paying by scanning a QR code, a fake QR code may have been pasted over the real one.
Even if a stranger asks you to send money via WeChat, do not comply under any circumstances. When paying at a store, be sure to use the official QR code displayed at the checkout, or confirm directly with a staff member.
3. Taxi rip-offs
Shanghai Taxi
In China, it’s important to spot licensed taxis. Shirotaku (unlicensed taxis) are likely to take the long way around or demand exorbitant fares.
Licensed taxis always use a meter and display the taxi company name and permit. Before you hop in, please make sure the meter is running. At airports and tourist attractions, never accept rides from taxis that tout for business.
Which Areas in Shanghai Should You Be Extra Cautious about?
These areas tend to have higher rates of theft and scams compared to other places. As you explore, stay mindful of your surroundings and put safety first.
1. Nanjing East Road Nightlife Area
Nanjing Road, The Most Typical Pedestrian Street in Shanghai
At night, this area sees frequent street solicitation, pickpocketing, and theft of unattended belongings. In particular, “karaoke scams” and “teahouse scams” targeting foreign tourists have been reported.
Even if a stranger approaches you, don’t be too quick to go along with them. It’s important to take precautions, such as always keeping your valuables in the hotel safe and avoiding walking alone at night.
2. Around The Bund
The Bund Shanghai, Waitan - The Waterfront Landmark of the City
This is an area where pickpocketing and theft from unattended bags are more likely to occur. There have been reports of crimes targeting tourists who are engrossed in taking photos.
Always carry your bag in front of you, keep an eye on your belongings even when taking photos, and stay alert for any suspicious individuals around you.
3. Around Yuyuan Bazaar
The Amazing Yu Garden - Shanghai | A Tour of Yuyuan Garden - YouTube
There have been reports of high-pressure sales of counterfeit brand-name goods and rip-off tactics. Make a point of shopping at official stores and avoid buying items on the street.
When it’s crowded, stay especially alert for pickpockets and theft of unattended items. Remember to keep your bag securely zipped and carry your cash in separate places.
Reviews of Popular Areas in Shanghai
Nanjing Road Pedestrian Street
4.7/5
1210 reviewsIt's so beautiful. I was really impressed with the photos I took there.
The Bund
4.8/5
6046 reviewsA great picturesque place, lots of people, but there is something to remember now.
Yu Garden
4.7/5
7148 reviewsI visited during the day due to my schedule; the garden was beautiful and there were a lot of people. It really felt like I was on a trip to China. I almost got diabetes from eating the snacks sold inside, so I had a cheap lemon tea, and that was the best thing there. It is just pretty, really pretty. Seriously, I'm not lying, it's just beautiful.
What Are the Safer Neighborhoods in Shanghai, China?
Even within Shanghai, China, these areas are known for their safety and are considered places where locals feel comfortable visiting.
1. Huaihai Road & Xintiandi Area
In Shanghai, this neighborhood is lined with luxury boutiques and sophisticated restaurants, and features robust security.
Security staff patrol the area 24/7, and numerous street security cameras are in place. What’s more, thanks to its large international community, English-language signage is plentiful.
With plenty of foot traffic day and night and bright streetlights, even solo female travelers can explore with peace of mind.
Recommended Hotels in the Huaihai Road & Xintiandi Area
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NO.1
2. Lujiazui Financial and Trade Zone
One of Shanghai’s signature business districts, packed with the offices of international companies.
Many buildings have on-site security guards and are equipped with the latest security systems, making the area exceptionally safe. Public transportation, including subways and buses, is also well developed. It’s known as a safe area popular with tourists and international business travelers alike.
Recommended Hotels in the Lujiazui Financial and Trade Zone
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3. Gubei and Hongqiao Area
An upscale residential neighborhood that’s home to many expats.
There are many international schools and supermarkets for foreigners. Thanks to the close-knit local community, you can enjoy a worry-free stay.
Security guards are stationed in residential neighborhoods, and parks and public squares are well maintained, creating an environment where even families with children can live safely.
Recommended Hotels in the Gubei & Hongqiao Area
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3 Must-Follow Safety Tips in Shanghai, China
Learn 3 tips to help you travel safely in Shanghai, China
| Tip | What to Do | Why It Matters |
|---|---|---|
1. Manage Valuables | - Keep a copy of your passport; original in hotel safe - Wallet in inner pocket; split cash - Smartphone in inner bag, not back pocket- Keep bag zipped; carry backpack in front | Reduces risk of pickpocketing and theft |
2. Behavior While Sightseeing | - Travel in groups; avoid going out alone - Don’t blindly follow strangers- Be cautious of invitations (“tea,” “practice English”) - Stay aware when taking photos- Keep belongings close on subways/buses | Helps prevent scams and petty theft |
3. Stay Connected & Ready | - Get a local eSIM if needed - Keep your U.S. phone number active - Use apps like WeChat Pay and maps | Ensures you can call for help and navigate easily |
For a smoother, more enjoyable trip to Shanghai, fast, reliable internet is a must!
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Who to Contact If You Run into Trouble in Shanghai, China?
Make sure to take precautions, such as keeping a record on your smartphone
1. Embassy of U.S. in Shanghai, China
If you run into serious trouble or lose your passport while in Shanghai, contact the U.S. Embassy or Consulate for assistance.
U.S. consular staff are there to help protect American citizens and provide support to travelers.
Official Contact – U.S. Consulate General, Shanghai
- Phone: +86 21 3217 4650
- Email: use the contact form on the official site: Shanghai U.S. Consulate Contact
2. Shanghai Municipal Public Security Bureau (Police)
In emergencies such as becoming a victim of a crime or being involved in a traffic accident, please contact the police immediately.
When you’re in Shanghai, dial 110 for the police emergency hotline. There’s also an English-language police hotline at (021)6357-6666.
The Foreigners Service Center of the Shanghai Public Security Bureau can assist with residence-related procedures and consultations.
Let’s Set Off on a Safe Trip to Shanghai, China!
Take a visit to the world-famous Disneyland
Shanghai, China is generally considered a safe city. In tourist areas and major cities, there’s a strong police presence, so you can expect to enjoy your trip in a safe environment.
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Top Hotel Picks in Shanghai
5 star
Outstanding11792 Reviews
People's Square Area Shanghai|0.54km from city center
As an older five-star hotel, the decor is still not outdated. The location is super convenient, just a 2-minute walk to the pedestrian street. It's becoming more and more international, with lots of foreigners staying here. The service is excellent! Since we were traveling with our child, I called beforehand to ask about rooms, specifically requesting a standard room. They were very accommodating and even upgraded our room. The breakfast spread is very rich and varied, the mini wontons are delicious, the pastries are exquisite, and the coffee has a wonderful flavor. I'll definitely choose this hotel again next time I'm in Shanghai.From€86
Outstanding6516 Reviews
People's Square Area Shanghai|0.47km from city center
Hotel 🏨
Location: Excellent! It's right next to the New World Mall and directly connected to it, which is incredibly convenient. Dining, watching movies, catching a stand-up show, and taking the subway are all easily accessible.
Service: Extremely polite. This five-star international hotel is very attentive; staff always greet you, and the service is spot-on. They also help with luggage when you enter and leave.
Special thanks: To Joe from the concierge team for helping me hail a taxi and even loading my considerable luggage into the car. His service was warm and thorough.From€119
Excellent8514 Reviews
People's Square Area Shanghai|0.7km from city center
The Shanghai Marriott Marquis City Centre boasts an excellent location right in the city center, adjacent to People's Square and Nanjing Road Pedestrian Street, making transportation incredibly convenient with People's Square Metro Station right next door. The room experience was also great; our requests were promptly attended to. Overall, it was a very good experience.From€135
Very Good5232 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|1.78km from city center
Service: Before checking in, I read many reviews complaining about the check-in staff. I definitely experienced it myself. All the staff avoided eye contact; it was hard to find someone to help with check-in, and everyone seemed busy.
There was a young man near the elevator entrance who suggested not standing there. He would just lower his head and walk away when he saw guests; I don't know what purpose it served to have someone standing there.
The bellhop at the luggage storage was enthusiastic, but I suggest increasing the refrigerated storage space and training staff. They shouldn't advise guests to carry their refrigerated items with them when checking out, especially on such hot days; it's better to leave them in the air-conditioned hotel.
The staff at the entrance who helped with luggage and opened car doors were polite, and their service was appreciated.
Some of the hosts at the breakfast restaurant were very warm and friendly. Others were not, and some were only friendly towards Japanese guests. The chefs at the cooking stations were all excellent, and the food was delicious.
Facilities: Older hotels always have shortcomings in their hardware. As soon as I exited the elevator on the guest floor, I smelled dust, and there was a musty smell in the room. The shower equipment was old and difficult to use, the washbasin was quite low, and the small magnifying mirror for makeup/removing makeup was broken; either you had to hold it up very high to see your face, or it would fall down and still not work. This can't be changed in the short term, so it needs renovation.
During renovations, I suggest not installing mirrors facing the bed again. I slept very poorly at night.
Cleanliness: The cleanliness was much better than I expected. There was no dust in the nooks and crannies, which was a pleasant surprise.
Noise: The room was very close to the elevator, but surprisingly, there was not much noise, which was acceptable. However, there was a regular rumbling sound, which I suspect was the subway passing by; it was very noticeable. The sound disappeared after the subway stopped at night and reappeared in the morning.
Overall, it was not a very pleasant experience, but I've tried it. I won't choose this hotel again.From€93
Outstanding10416 Reviews
Train Station Area Shanghai|2.4km from city center
I highly recommend the Pullman Shanghai Jing An. My stay in the Deluxe King Room was perfect, deserving a full five-star rating. The hotel is located in the heart of Jing An, within walking distance of the metro station, making it incredibly convenient to get to major commercial areas. The room was spacious and elegant, the bed soft and comfortable, and the entire room was spotlessly clean with excellent soundproofing. The front desk service was attentive and efficient, housekeeping was meticulous and thorough, and the breakfast offered a rich variety of delicious options. The overall ambiance is light luxury and grand, making it perfectly suited for business or leisure travelers. I will definitely choose to stay here again on my next visit to Shanghai.From€80
Good9131 Reviews
People's Square Area Shanghai|0.5km from city center
I was very satisfied with my stay during my business trip. The hotel was quiet with good soundproofing, and the internet was stable, so working was stress-free. Staff members Lily, Diana, and Quain G proactively provided guidance throughout my stay. The lobby was well-managed and orderly, with no queue-jumping or chaos. The guest rooms were neat and clean, and the toiletries were complete. The surrounding transportation was convenient, making it a great value for business travel.From€159
Good2589 Reviews
Jing'an District/West Nanjing Road Shanghai|0.85km from city center
You can't beat the location – right in the heart of Nanjing West Road, bustling outside, yet quiet inside. The hotel is all-suite, with the smallest room being 62 square meters, offering separate living and sleeping areas, so space is definitely generous. Each suite comes with a kitchen (induction hob, microwave, etc.) and a washer-dry dryer, which is incredibly practical for long stays or dealing with the rainy season. The hotel's design has an old Shanghai charm, but it's not overly fussy; the Art Deco details are very appealing. Rooms are comfortable, and the restaurant is pleasant. There are reliable dining options nearby, and it's convenient for business meetings. The gym is outsourced to a chain brand, so the equipment is better than typical hotel gyms; there's also a pool for a relaxing dip. The terrace offers expansive views, perfect for an evening drink. Overall, the facilities are practical and impressive. I'll definitely stay here again next time I'm in Shanghai.From€138
Excellent9303 Reviews
The Bund Area Shanghai|1.73km from city center
Great location, very convenient for transportation. The staff (SUN) were friendly and attentive, and the room was clean and tidy, making for a fantastic stay. The facilities are comprehensive, suitable for both tourism and short-term living. Highly recommended!From€100
8634 Reviews
The North Bund Area Shanghai|2.55km from city center
The services of the hôtel are amazing, it was very easy to get a room sooner and not waiting till 3 pm for checking in.
I complement the staff, Especially Yu who was kind and professional. Always there to help if we got any questions or needed information.
I really recommand this hôtel for anyone who comes to Shanghai for the first Time. You are not far from basically every activities in ShanghaiFrom€97
Very Good3772 Reviews
The Bund Area Shanghai|1.27km from city center
Extremely satisfied with every aspect. I honestly didn't experience any of the pitfalls mentioned in online reviews. I booked a Deluxe Twin Room, which was spacious, bright, and well-lit, offering great comfort. The cleanliness was reassuring, and the functional layout was excellent. The lobby is grand and expansive, and the overall service was superb. The breakfast, while standard, showed a thoughtful touch. In short, it met all my expectations for Westin's standards. It's truly the top choice for a high-value five-star hotel in a prime location in Shanghai.From€116
Business travel
Outstanding12013 Reviews
People's Square Area Shanghai|0.73km from city center
We have booked more nights initially, but our plan was disrupted by the typhoon unfortunately. Kudos to hotel to be willing to accommodate to our booking twice.
Room is too dim for my liking, but housekeeping staff is helpful to my request. Convenient location that our favourite 莱莱小笼包 and 双喜甜品 is just a corner away. You just need to head down n the whole shopping street is right in frontFrom€64
Very Good5720 Reviews
People's Square Area Shanghai|0.9km from city center
The hotel is well-located, right in the middle of the pedestrian street. We stayed in a standard room, but after our flight was canceled due to a typhoon, we extended our stay for another day and were moved to an upgraded room. The room was fantastic, we were probably lucky. It had two rooms: a living room with a sofa and a magnificent view of the pedestrian street. Besides a tea set, there was also a coffee machine. There was also a large, separate bathroom. It's an ideal option for a family with a child. The breakfasts are very good, with options for both children and adults. The only thing I didn't notice was an omelet station; there were fried eggs and scrambled eggs instead. But you won't go hungry; a delicious and hearty breakfast is guaranteed.From€114
Very Good6803 Reviews
Jing'an District/West Nanjing Road Shanghai|2.97km from city center
This is Shanghai's oldest foreign-related five-star hotel. Since it was taken over by Jinjiang and rebranded as Kunlun, the service has seen a slight difference, though overall it still meets five-star standards. The staff are proactive in greeting guests. The main issues lie with the afternoon tea and happy hour. For afternoon tea, the Puerh tea was already dry. As for the happy hour noodles, I'm not sure what the chef was thinking – they were cooked, then cooked again, left to sit, and then cooked one more time when ordered. Do they think all guests are grandmas?
**Facilities:** My room was upgraded for free, and it was very spacious. The only drawback is that you have to step into the bathtub to use the shower, which isn't ideal, but it's understandable given the hotel's 90s foundational layout.
**Hygiene:** The hygiene was excellent. My only minor complaint was the insufficient hand soap.From€83
Excellent6797 Reviews
People's Square Area Shanghai|1.13km from city center
The room was fully equipped with a Philips iron and ironing board, as well as a safe and a refrigerator, which was a thoughtful touch! What really touched me was when a staff member proactively contacted me after discovering I had left my brand-name hairpin behind after checking out. This truly showcased the high quality of the hotel's staff, and I have to give them a big thumbs up! 👍 The hotel's location is excellent, just a 5-minute walk from Metro Line 2, making it my top choice for getting around. I will definitely choose Nanjing Hotel again on my next trip to Shanghai.From€86
Very Good4120 Reviews
Jing'an District/West Nanjing Road Shanghai|2.6km from city center
I booked this hotel based on a friend's recommendation, and I'm glad I did. The room facilities are well-maintained, and the customer service is excellent. They even offer room service until after 10:30 PM! We also enjoyed a delicious dinner at the Chinese restaurant on the second floor – my kids loved it! While the breakfast buffet isn't super extensive, the quality of the food is very good. The location is fantastic, right next to Jing'an Temple and Jiuguang Department Store, making it super convenient for dining and shopping. Public transport is also easily accessible. The only minor downside is that the road outside can get quite congested, especially when trying to hail a taxi. It's fine if you're not in a rush, but it can be a bit of a hassle if you're on a tight schedule.From€90
Outstanding4486 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from city center
The Langham's quality is consistently excellent, as always. From the moment you step in, the signature scent and the charming pink-themed amenities all reflect exceptional taste. The service is incredibly proactive and outstanding, making for an extremely comfortable stay. Sicily at the front desk was sweet and enthusiastic, helping us upgrade to a wonderful room type with excellent privacy. Located in the bustling Xintiandi, the location is incredibly convenient, yet the room itself is very quiet – a true hidden gem in the city. The bedding is comfortable, and the toiletries are Diptyque. Breakfast is fresh with new items introduced weekly. Overall, I highly recommend it; if I'm on a business trip nearby again, I'll definitely choose to stay here.From€151
Outstanding3835 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from city center
Exceeded expectations by a mile! The service and attention to detail were impeccable. The front desk staff was incredibly helpful and efficient with check-in, and the concierge delivered our luggage promptly. This hotel was designed by the renowned Neri&Hu studio, boasting a sophisticated yet understated Thai Wabi-sabi style. Its location is super convenient, right next to the Taikoo Hui shopping mall! The warm, wood-toned spaces are softly therapeutic, avoiding the usual lobby crowds and excessive noise, ensuring maximum privacy. The window seats offer fantastic light and shadow play. The entire hotel exudes a Southeast Asian Zen atmosphere, from the bamboo grove at the entrance to the vintage tuk-tuk details. It's like stepping from a bustling commercial district into a tranquil sanctuary. Seriously, the details and service are top-notch!From€195
Outstanding6128 Reviews
The Bund Area Shanghai|1.65km from city center
1️⃣ The hotel is located in a historic building on the Bund. While its luxury might not compare to other high-end hotels in the same price range, staying in a historic building right on the pedestrian street offers a unique and fulfilling emotional experience.
2️⃣ Turn left from the hotel and you'll find the Peace Hotel and the Bund. Turn right and walk a few hundred meters to reach the start of Nanjing Road Pedestrian Street and a Metro Line 2 station. The location is absolutely perfect.
3️⃣ The room isn't particularly luxurious but it's very clean and tidy. The bathroom has a wet/dry separation but isn't very spacious, which is understandable for an old building. The room also has a fridge and a coffee machine (the fridge comes with complimentary Coke and Sprite).
4️⃣ Regarding the balcony: Being on the seventh floor with good soundproofing, there's no need to worry about noise from the pedestrian street disturbing your rest at night. The balcony isn't huge, but it's big enough for two people to chat and enjoy a drink or meal facing each other – it's not as cramped as I imagined. There's also space to hang clothes. As for taking photos, due to the floor level and high railings, it's a bit tricky to find the best angles (or maybe my photography skills are just terrible 😢), but you can still capture some memorable shots. Just check out the pictures.
5️⃣ Finally, I want to mention the service. From luggage storage before check-in to check-out, the service was excellent. The staff were very gentlemanly, patiently answering all questions. Highly recommend.From€86
Very Good4679 Reviews
The Bund Area Shanghai|2.48km from city center
Excellent! It was exactly the river view room we wanted, and the customer service representative did a great job arranging it. The river view was fantastic both day and night. My child even brought a book and read by the large French windows, with the Huangpu River right outside, boats passing by, and the Oriental Pearl Tower, Lujiazui skyscrapers, and other buildings visible just by looking up. It truly created a wonderful atmosphere. The hotel environment is very good, facilities are complete, and breakfast is also great. My trip to Shanghai was very satisfying!From€133
Outstanding7474 Reviews
Dapuqiao Area Shanghai|2.92km from city center
Stayed here for a business trip, and the front desk service was a major highlight. Check-in and check-out were incredibly efficient, with no long queues. Getting an invoice was also simple and quick. The staff were very professional and polite, striking the perfect balance. They provided practical advice for my work and transportation needs, making my business trip very smooth and hassle-free. Their service was professional and efficient.From€100
Family friendly
Outstanding14178 Reviews
Lujiazui Area Shanghai|2.51km from city center
For this trip, we chose the Pudong Shangri-La. The hotel's Guest Relations Manager, Lynn, provided excellent and thoughtful service. She prepared our room in advance and arranged an upgrade to a higher floor room with a view of the 'Three-Piece Set' (referring to the iconic Lujiazui skyline), and even arranged a late check-out for us. We are very satisfied with her service. The hotel's location is also very convenient, making travel quite easy. The floor-to-ceiling windows offer a fantastic view. Although the hotel shows some age, it is well-maintained. Overall, we are very pleased with our stay.From€109
Very Good11201 Reviews
Train Station Area Shanghai|2.52km from city center
Stayed for four nights and it was a very comfortable hotel.
Transportation: It's very close to the train station, making travel around the area very convenient. It's also only a 15-minute ride to the Bund. The subway station is about two traffic lights away from the hotel (a 5-8 minute walk). One day, I took my child to Disneyland, and a taxi ride took 45 minutes.
Facilities: You can tell it's been renovated and upgraded. The smart toilet was convenient, and the hairdryer was a Laifen. The swimming pool was bright and comfortable; my child wanted to swim there every day during our stay.
Service: The service was warm and friendly. The room was cleaned thoroughly every day, which always put me in a good mood when I returned; the concierge proactively helped with luggage and was very responsive with car services.
Suggestion: During peak breakfast hours, I recommend adding a seating service. Over the weekend, there was a corporate event, and the number of diners surged. It was hard to find a table, and the staff weren't very proactive in clearing tables. I suggest improving service awareness in this area.From€98
Outstanding4558 Reviews
Lujiazui Area Shanghai|2.69km from city center
My kid found this hotel online and insisted on staying here. I initially thought it was a bit pricey, but I couldn't say no to them, so I reluctantly booked it. However, as soon as we entered the room, we were absolutely stunned by the beautiful view! The Oriental Pearl Tower was right before our eyes, along with blue skies, white clouds, and the Huangpu River! Truly unbeatable! It felt totally worth it. The only thing is that all the drinks in the mini-bar cost extra, so we didn't end up having any. 🤭 I'd suggest the hotel offer complimentary drinks to guests traveling with kids! ✌️From€265
Very Good1484 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.98km from city center
The location is super convenient, perfect for business trips. The rooftop view is also a plus! So good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good, so good.From€98
Good3634 Reviews
Pudong International Airport Area Shanghai|31.88km from city center
Travelling with a pet is not easy by a long shot. There any many, MANY difficulties. Thankfully, one of the easiest and least stressful parts of this journey was this hotel.
Incredibly accommodating for pets, with very clear guidance and rules, alongside wonderful staff who are super helpful and understanding (big big shout out to Eagle and Shane for their help!).
The room was spacious and comfortable, with plenty of room for me and my cat, Whiskey. The location is great for easily getting into the airport with a great shuttle bus service included.
Would happily stay here again and recommend any pet owners travelling through Shanghai Pudong Airport to stay here! Big thanks again to Eagle and Shane for their help throughout my stay!From€67
Outstanding11161 Reviews
Sheshan, Songjiang University Town Shanghai|29.66km from city center
I've stayed at this hotel multiple times. I've tried many hotels in the same price range, but my kids still absolutely love Sheshan Aimei. It fulfills their little wish for a beach and a pool. I didn't hesitate to book it, and my family was very satisfied. Nearby is Maya Happy Valley, and the hotel was fully booked on the day we stayed. Bob provided excellent service, really paying attention to the guests' experience. The room was quite spacious, around 55 square meters, and very clean. It had floor-to-ceiling windows, so it didn't feel cramped at all for a family. The environment is beautiful, and the facilities are comprehensive. We'll definitely come back to stay again if we get the chance!From€87
Very Good3979 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|2.34km from city center
We had a wonderful stay at this hotel.
From the moment we arrived, the hotel manager, Lucy, warmly welcomed us and ensured a smooth and efficient check-in process. She kindly arranged a room on the 16th floor with a breathtaking view, which made our stay even more enjoyable.
The room was spacious, clean, and equipped with everything needed for a comfortable stay. The breakfast was good, offering both European and local dishes. While the selection was not extensive, the quality of the food was very satisfying.
One of the hotel’s greatest advantages is its outstanding location. There are countless shopping opportunities within walking distance, with something to suit every taste and preference. Restaurants, cafes, and major attractions are also conveniently nearby.
A special thank you to Lucy and the entire team for their exceptional hospitality, professionalism, and attention to detail. We truly felt welcomed and well taken care of throughout our stay.
We would be happy to stay here again and highly recommend this hotel to anyone visiting the city.From€85
Outstanding10376 Reviews
Sheshan, Songjiang University Town Shanghai|35.83km from city center
During the Dragon Boat Festival, I brought my family for a trip nearby. The Shimao Wonderland InterContinental, though I'd heard mixed reviews online, I decided to experience it for myself. After confirming our check-in time and our preference for a quiet room, Hanna from the front desk proactively added me on WeChat. She reminded me that because it was a holiday and there was an amusement park nearby, parking might be tight, advising me to inform her 30 minutes in advance so she could make arrangements. We checked in on Dragon Boat Festival noon, and I was surprised to see the lobby's seating area packed with people and a long queue at the front desk. However, thanks to Hanna's foresight, our room was already reserved, making the check-in process quick and efficient. Our room was arranged away from the elevator, and the soundproofing was remarkably good. We couldn't hear any plumbing from the adjacent rooms or the floors above/below, whether it was the shower or the toilet. This undisturbed experience is a rare find, whether in hotels built years ago or newly constructed ones, a truly effective soundproofing is hard to come by. There was a minor issue with the sink drainage during our stay, which was promptly resolved, showing their attentive service. However, I have to complain about the sink's design; it was a square basin, which easily splashed water, and water tended to accumulate near the faucet – not very practical. Our stay included a complimentary travel photoshoot with three free photos. The photographer was excellent at creating a lively atmosphere, and our family portrait turned out vibrant and natural, boosting our mood significantly! Online reviews for the Western restaurant were mediocre, but the Chinese restaurant, Cai Feng Lou, received many positive comments. I spontaneously decided to try it, worried about not getting a table, but Hanna immediately helped us book a table for that evening. The standout dish in the set meal was the diced wagyu beef – a true test of a chef's skill. Each piece was large, yet perfectly tender, flavorful, and didn't get stuck in your teeth. This mastery certainly justifies the numerous trophies and prestigious brand accolades at the entrance! At the restaurant entrance, there was also an introduction to the Shimao Quarry Hotel's background and construction history. Indeed, many aspects of its design were quite visionary, considering it took 12 years to build! The cliffside light show at 8:30 PM featured stunning opening audio effects, and the fountain design added a lot to the visual impact of the mythological story. The Chenshan Botanical Garden, included in our hotel package, was even more amazing. I felt like I could spend two days there, enjoying nature, the charm of the vast lawn, the beauty of the dawn redwood forest, and the tranquility of the camphor forest. Overall, it was a good experience, but the price was just too unfriendly. Even without it being a major holiday, it was so expensive. Given the current economic climate, a more affordable price would be needed to maintain sustained market demand.From€180
Good5162 Reviews
Jing'an District/West Nanjing Road Shanghai|4.66km from city center
My stay here was excellent! The hotel's location is fantastic, making it easy to get around by taxi and perfect for shopping. The room was bright and impeccably clean, even in the nooks and crannies, and the toiletries were of good quality. The front desk staff were patient and attentive, always quick to help with any issues. The environment at night was quiet, ensuring a great night's sleep. Definitely great value for money, I highly recommend it!From€73
Outstanding9511 Reviews
Lujiazui Area Shanghai|4.74km from city center
This stay was so good I wanted to live there forever, a perfect 10/10! The facilities were incredibly convenient – the desk was large and sturdy, and the air purifier ran silently. The cleanliness was impeccable; everything felt fresh and spotless from the lobby to the room. The linens were pristine white and soft, like sleeping on a cloud. Getting around was a breeze, and surrounded by lush greenery, closing the window created a perfectly quiet little world. The service was delightful, especially manager Qin from Jinling Yashi. He helped arrange a great room on a higher floor and also allowed for a late checkout. Excellent value in every aspect, I'm definitely a loyal customer now.From€57
Swimming pool
Very Good3226 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from city center
My partner and I were extremely satisfied with our stay here! The hotel has a sophisticated and elegant ambiance, and the guest rooms are quiet and private. The cleanliness was impeccable. The city view from the window was romantic and captivating, and the facilities were excellent. The front desk and room service were attentive and thoughtful; little details like the turndown service were a great touch. Located in the city center, it was very convenient for getting around and sightseeing. We had a wonderfully comfortable night and would definitely return.From€148
Excellent5822 Reviews
The Bund Area Shanghai|1.78km from city center
Finally got to experience the Waldorf Astoria Shanghai on the Bund, and it was fantastic:
1. **Prime Location:** Absolutely the best spot on the Bund. You can step right out to the Bund morning or night.
2. **Top-notch Service:** The lobby was full of very courteous staff who were always ready to help. If they caught your eye, they'd offer a friendly smile.
The doormen outside, as soon as they saw your room card, would warmly say, 'Welcome back!'
They'd also help with luggage, both getting in and out of the car, making you feel truly at home.
The air conditioning and the thick duvet made the room temperature uncomfortable. I called the front desk at 2 AM, and someone quickly came with an engineer to check the AC. Although the problem wasn't solved, their prompt response was commendable.
While I was on my phone at breakfast, a waiter proactively and thoughtfully brought me a phone stand.
During checkout, they even asked about my stay experience.
Overall, this level of service is rare; it made me feel like a valued guest and truly enhanced my Shanghai trip. I will definitely choose the Waldorf Astoria again.From€301
Outstanding5708 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from city center
I stayed at Jing An Shangri-La, Shanghai from July 24–26, and I had a wonderful experience. The hotel is exceptionally comfortable, and its location is perfect—making it very convenient to travel anywhere in the city.
The service from every member of the staff was outstanding, especially Ms. Alisa at the front desk. She was incredibly warm, professional, and attentive throughout my stay. Her genuine hospitality made me feel truly welcomed and cared for.
She made me feel that this was truly a “home away from home.” Thank you, Ms. Alisa, and the entire Shangri-La team, for making my stay so memorable. I look forward to coming back again.From€193
Outstanding18535 Reviews
Lujiazui Area Shanghai|3.12km from city center
The in-room air conditioning and temperature control system are easy and flexible to adjust, allowing me to set my most comfortable temperature at any time. The living experience was impeccable. The hotel's service training is exceptionally thorough; all staff members clearly understand their roles and responsibilities, carrying out their duties efficiently and orderly. Taxis are readily available nearby, with vehicles always waiting right outside the hotel, making it very convenient to travel to all areas of Shanghai. For tourists with tight schedules, this significantly saves travel time and greatly improves sightseeing efficiency.From€178
Very Good8972 Reviews
Lujiazui Area Shanghai|3.19km from city center
The Kempinski Hotel Shanghai | Five-Star Recommendation
Excellent location in the heart of Lujiazui, with stunning views of the Huangpu River and the Oriental Pearl Tower right outside the window. The night view is simply unbeatable. The room was spacious and comfortable, with breathtaking river views from the floor-to-ceiling windows. The bathroom design was also very well thought out.
The breakfast was abundant, and the executive lounge offered superb views. The service was attentive and thoughtful, with quick responses from the front desk to room service requests. The rooftop pool and fitness center were also a great bonus.
It perfectly blends German sophistication with the charm of Shanghai, making it ideal for both business and leisure. I will definitely stay here again on my next visit to Shanghai.
Rating: ⭐⭐⭐⭐⭐From€104
Very Good4730 Reviews
The Bund Area Shanghai|1.58km from city center
The most delightful stay of our trip! The hotel is very close to the Bund, so we could take leisurely strolls along the river and soak in the Shanghainese charm. The room was clean and comfortable, with thoughtful touches everywhere. Our dedicated concierges, Echole and Vicky, provided gentle and impeccable service. At night, we could enjoy the dazzling night view of the Bund, taking in all the romance of this magical city. It's truly a rare and wonderful memory of our stay in Shanghai. I particularly loved the century-old elevator – pulling the iron gate felt like traveling through time, very cool! It would be perfect if there was an extra spot in the restroom to place a phone.From€324
Very Good5738 Reviews
Jing'an District/West Nanjing Road Shanghai|2.57km from city center
The service at The Puli is perfectly balanced, always comfortable and never overbearing. A special shout-out to Mia and Coco at the front desk. Check-in and check-out were seamless. I accidentally lost my room card, and they patiently helped me get a replacement without a hint of annoyance. Despite being in a bustling area, the hotel is incredibly quiet, and the room lighting is soft, ensuring a great night's sleep. There were no generic, robotic greetings; instead, the staff was genuinely friendly and natural. All the amenities were convenient to use, never ostentatious or fake. Overall, my stay was peaceful and relaxing. I would definitely come back again.From€275
Good3003 Reviews
The North Bund Area Shanghai|3km from city center
This was my second stay at the W Hotel within three months, and once again, I was thoroughly impressed. The front desk kindly arranged a high-floor room, and the view from the window was absolutely captivating. From the concierge to the buffet restaurant and the swimming pool, all the staff were incredibly friendly, and the service was attentive and meticulous. Both stays have been very satisfying, and I highly recommend it.From€269
Very Good6246 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.95km from city center
The rooms at Andaz Xintiandi are decent; you can tell the older hotel is being maintained, and it's not in terrible condition. For those considering staying here, pay close attention, as this is my first negative review this year, and I'll objectively explain where the service falls short.
Upon arriving at Andaz, the doorman didn't proactively greet me when I got out of the car, nor did he help with my luggage. Only after I took my bags out of the trunk did he symbolically come over to take them, without saying a word or greeting me. As soon as I entered the building, he just dropped my luggage and went back to the door? I was utterly baffled. For a hotel supposedly on par with Grand Hyatt, is this the first impression they want to make?
The overall check-in process was fine, though it felt cramped and uncomfortable, with no available seating. The second point that made me extremely uncomfortable was when I went downstairs to swim. There was no one at the gym reception to greet me. A man in a suit, who looked like a manager, glanced at me when I stood at the reception desk, then pretended not to see me and continued talking to other staff. I watched as I was completely ignored. Is your chat more important than a guest's needs? If I hadn't raised my voice to ask where the pool was, they wouldn't have bothered with me at all. My enthusiasm for swimming was completely gone. The pool was also full of unruly kids, hogging space and splashing everywhere, and the lifeguard did nothing. If it weren't for the decent front desk staff, I wouldn't give any points for service.
Friends looking for comfort should definitely avoid this place. Based on my experience this time, I will absolutely not choose this hotel again, and probably not even any Andaz hotel!From€162
Outstanding1855 Reviews
The Bund Area Shanghai|1.42km from city center
For our wedding anniversary, they sent a congratulatory message along with an Edition cake and fruit. The next day, we received more fruit and chocolates, which were delicious. The service was top-notch, even among 5-star hotels. Every evening, water and glasses were placed on our bedside table, and slippers were conveniently laid out next to the bed. The room service attendant even wrote a handwritten note wishing us a pleasant trip. Yona, our room attendant, was particularly outstanding; she responded to any requests in the fastest possible time. At check-out, she even gifted us an Edition hat, leaving us with a truly lasting impression of the hotel. Breakfast was ordered directly from a Michelin-starred restaurant, which made it hygienic, neat, and allowed us to enjoy our meal with elegant plating. Another special touch I'd like to commend is the idea of serving bottled water in cans.From€306
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Getting Around & Top Destinations in China
- China Metro Guides: Shanghai Metro | Beijing Metro | Guangzhou Metro | HK Metro
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- Top Destinations in China: Shanghai Attractions (Disneyland, Bund) | Beijing Attractions (Forbidden City, Great Wall) | HK Attractions (HK Disneyland)
Must-Have Apps in China
- China Map App: I love to use Gaode Map (English supported) or Baidu Map (limited English) for real-time transit and traffic. Or you can still use Google Maps in China, but some data may be outdated.
- China Transport App: Use DiDi (China's Uber) for English address input and cashless payment. I recommend using the DiDi mini-program in Alipay for more convenience.
- China Payment App: Use Alipay or WeChat Pay (link foreign cards before arrival).
- China Booking App: Trip.com for high-speed trains (China HSR Guide), China hotels/flights. Use Trip.com promo codes for USA users.
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