Is Shanghai Safe? 3 Essential Safety Tips for U.S. Travelers
It’s been a while since I last visited Shanghai—so how safe is it these days? Maybe you’ve worried about getting caught up in trouble in China…
The good news: Shanghai is generally safe. Public security is stable, and many areas are perfectly fine for walking alone at night, including for women.
In this article, I’ll give you a clear picture of Shanghai’s safety on the ground and share three practical tips to help travelers avoid trouble. Read on, and you’ll be ready to enjoy your stay in Shanghai with confidence!
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The Latest Safety Information for Shanghai, China
| Category | Current Situation | Notes |
|---|---|---|
General Safety | Shanghai is generally stable and safe for travelers. | No major widespread violence or travel‑restricting advisories specific to Shanghai. |
Petty Crime | Pickpocketing, bag snatching, scams occur in crowded areas. | Common around transit hubs, tourist spots and busy streets. |
Scams & Fraud | Tourist scams (fake services, overcharged bills) reported. | Always check prices and avoid unsolicited offers. |
Security Presence | Local police maintain public order; CCTV is widespread. | Standard vigilance recommended. No specific increase in violent crime. |
Travel Rules | Foreigners must carry ID/passport; register hotel address. | Standard local requirement in China. |
Health & Travel | Watch for seasonal illnesses and travel traffic peaks. | Consider travel insurance. |
📍 Official Government Travel Advice
For the most authoritative safety updates, check the U.S. Department of State travel advisory for China and Shanghai here:
👉 U.S. Department of State – China Travel Advisory
https://travel.state.gov (search Shanghai, China)
Three Things Travelers Should Watch Out for in Shanghai, China
1. Scams by fake police officers
Shanghai police officers
In Shanghai, China, you may encounter individuals posing as police officers who approach you under the pretext of checking your ID or conducting drug tests.
Real police officers always carry their police ID and never ask for cash on the street. If something feels suspicious, please check with the nearest police box or consulate. Please walk in busy, well-traveled areas whenever possible, and avoid walking alone late at night.
2. Problems when using payment tools
QR Code in China
In China, mobile payments are more common than cash. In particular, watch out for scams involving WeChat Pay. When paying by scanning a QR code, a fake QR code may have been pasted over the real one.
Even if a stranger asks you to send money via WeChat, do not comply under any circumstances. When paying at a store, be sure to use the official QR code displayed at the checkout, or confirm directly with a staff member.
3. Taxi rip-offs
Shanghai Taxi
In China, it’s important to spot licensed taxis. Shirotaku (unlicensed taxis) are likely to take the long way around or demand exorbitant fares.
Licensed taxis always use a meter and display the taxi company name and permit. Before you hop in, please make sure the meter is running. At airports and tourist attractions, never accept rides from taxis that tout for business.
Which Areas in Shanghai Should You Be Extra Cautious about?
These areas tend to have higher rates of theft and scams compared to other places. As you explore, stay mindful of your surroundings and put safety first.
1. Nanjing East Road Nightlife Area
Nanjing Road, The Most Typical Pedestrian Street in Shanghai
At night, this area sees frequent street solicitation, pickpocketing, and theft of unattended belongings. In particular, “karaoke scams” and “teahouse scams” targeting foreign tourists have been reported.
Even if a stranger approaches you, don’t be too quick to go along with them. It’s important to take precautions, such as always keeping your valuables in the hotel safe and avoiding walking alone at night.
2. Around The Bund
The Bund Shanghai, Waitan - The Waterfront Landmark of the City
This is an area where pickpocketing and theft from unattended bags are more likely to occur. There have been reports of crimes targeting tourists who are engrossed in taking photos.
Always carry your bag in front of you, keep an eye on your belongings even when taking photos, and stay alert for any suspicious individuals around you.
3. Around Yuyuan Bazaar
The Amazing Yu Garden - Shanghai | A Tour of Yuyuan Garden - YouTube
There have been reports of high-pressure sales of counterfeit brand-name goods and rip-off tactics. Make a point of shopping at official stores and avoid buying items on the street.
When it’s crowded, stay especially alert for pickpockets and theft of unattended items. Remember to keep your bag securely zipped and carry your cash in separate places.
Reviews of Popular Areas in Shanghai
Nanjing Road Pedestrian Street
4.7/5
1268 reviewsEnjoy a refreshing stroll every day, keep walking to the Bund.
What Are the Safer Neighborhoods in Shanghai, China?
Even within Shanghai, China, these areas are known for their safety and are considered places where locals feel comfortable visiting.
1. Huaihai Road & Xintiandi Area
In Shanghai, this neighborhood is lined with luxury boutiques and sophisticated restaurants, and features robust security.
Security staff patrol the area 24/7, and numerous street security cameras are in place. What’s more, thanks to its large international community, English-language signage is plentiful.
With plenty of foot traffic day and night and bright streetlights, even solo female travelers can explore with peace of mind.
Recommended Hotels in the Huaihai Road & Xintiandi Area
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NO.1
2. Lujiazui Financial and Trade Zone
One of Shanghai’s signature business districts, packed with the offices of international companies.
Many buildings have on-site security guards and are equipped with the latest security systems, making the area exceptionally safe. Public transportation, including subways and buses, is also well developed. It’s known as a safe area popular with tourists and international business travelers alike.
Recommended Hotels in the Lujiazui Financial and Trade Zone
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3. Gubei and Hongqiao Area
An upscale residential neighborhood that’s home to many expats.
There are many international schools and supermarkets for foreigners. Thanks to the close-knit local community, you can enjoy a worry-free stay.
Security guards are stationed in residential neighborhoods, and parks and public squares are well maintained, creating an environment where even families with children can live safely.
Recommended Hotels in the Gubei & Hongqiao Area
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3 Must-Follow Safety Tips in Shanghai, China
Learn 3 tips to help you travel safely in Shanghai, China
| Tip | What to Do | Why It Matters |
|---|---|---|
1. Manage Valuables | - Keep a copy of your passport; original in hotel safe - Wallet in inner pocket; split cash - Smartphone in inner bag, not back pocket- Keep bag zipped; carry backpack in front | Reduces risk of pickpocketing and theft |
2. Behavior While Sightseeing | - Travel in groups; avoid going out alone - Don’t blindly follow strangers- Be cautious of invitations (“tea,” “practice English”) - Stay aware when taking photos- Keep belongings close on subways/buses | Helps prevent scams and petty theft |
3. Stay Connected & Ready | - Get a local eSIM if needed - Keep your U.S. phone number active - Use apps like WeChat Pay and maps | Ensures you can call for help and navigate easily |
For a smoother, more enjoyable trip to Shanghai, fast, reliable internet is a must!
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Who to Contact If You Run into Trouble in Shanghai, China?
Make sure to take precautions, such as keeping a record on your smartphone
1. Embassy of U.S. in Shanghai, China
If you run into serious trouble or lose your passport while in Shanghai, contact the U.S. Embassy or Consulate for assistance.
U.S. consular staff are there to help protect American citizens and provide support to travelers.
Official Contact – U.S. Consulate General, Shanghai
- Phone: +86 21 3217 4650
- Email: use the contact form on the official site: Shanghai U.S. Consulate Contact
2. Shanghai Municipal Public Security Bureau (Police)
In emergencies such as becoming a victim of a crime or being involved in a traffic accident, please contact the police immediately.
When you’re in Shanghai, dial 110 for the police emergency hotline. There’s also an English-language police hotline at (021)6357-6666.
The Foreigners Service Center of the Shanghai Public Security Bureau can assist with residence-related procedures and consultations.
Let’s Set Off on a Safe Trip to Shanghai, China!
Take a visit to the world-famous Disneyland
Shanghai, China is generally considered a safe city. In tourist areas and major cities, there’s a strong police presence, so you can expect to enjoy your trip in a safe environment.
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Top Hotel Picks in Shanghai
5 star
Outstanding12106 Reviews
People's Square Area Shanghai|0.54km from city center
The room had excellent natural light, and the housekeeping was meticulous with no unpleasant odors. The mattress was just right – not too soft, not too firm. Check-in at the front desk was quick and thoughtful. The water pressure in the bathroom was stable. Overall, it offered outstanding value for money and convenient access. Very satisfied. 076.FromSAR 356
Outstanding6344 Reviews
People's Square Area Shanghai|0.47km from city center
I would like to give full marks to this hotel, this hotel is far more than value for money for me, thanks to Oliver manager and my contact and communication, let me have the most perfect stay in Shanghai, Oliver manager's excellent service attitude and concept, is a more outstanding highlight than location of the hotel, I will come again, look forward to meeting you again. Oliver, the managerFromSAR 485
Outstanding8132 Reviews
People's Square Area Shanghai|0.7km from city center
I had a wonderful stay at the Shanghai Marriott Marquis City Centre. The hotel was beautiful, clean, and in a fantastic location, making it easy to explore Shanghai.
A special thank you to Cora Tong and Koi at reception, who provided exceptional customer service throughout my stay. They were incredibly friendly, professional, and always willing to help with any questions or requests. Their warm hospitality made me feel welcome from the moment I arrived and truly enhanced my experience.
I highly recommend this hotel and would definitely stay here again on my next visit to Shanghai. Thank you, Cora and Koi, for making my stay so memorable! 😊FromSAR 558
Very Good5348 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|1.78km from city center
Belonging to the Okura Hotels group, the cleanliness is top-notch by domestic standards. The location is excellent – it's quietly situated yet right next to a subway station where three lines converge. As for service, the parking attendant was quite impatient. When I asked how to reserve a PMO parking spot, he dismissively said it wasn't his concern, which was a bit much. There's definitely a gap compared to Okura hotels in Japan in this regard. Although the facilities are 36 years old, they are well-maintained, but the signs of age are inevitably present.FromSAR 364
Outstanding10688 Reviews
Train Station Area Shanghai|2.4km from city center
📍 **Prime Location:** Right next to Shanghai Railway Station, with Metro Lines 1, 12, and 13 within walking distance. Efficient commute to Hongqiao/Pudong Airports, making business travel a breeze.
✨ **Excellent Hardware:** A five-star standard under Accor. Rooms are modern and elegant, featuring Pullman's signature Sweet Sleeper bed, which is soft and skin-friendly. Excellent soundproofing makes it ideal for both work and relaxation.
🛁 **Comprehensive & Thoughtful Amenities:** 24-hour gym and a 20-meter heated indoor pool instantly melt away fatigue. Executive Lounge happy hour and afternoon tea treats add a touch of luxury in every detail.
🙌 **Professional & Warm Service:** The front desk staff are efficient and enthusiastic, offering a complimentary room upgrade. Concierge service is prompt and attentive, ensuring a comfortable and worry-free experience throughout.
🍽️ **Rich & Delicious Dining:** The restaurant offers a wide variety of breakfast options, with fresh juices and smoked salmon among the high-quality choices. The Chinese restaurant serves authentic and tasty local Shanghai and Cantonese dishes.
💯 **Overall:** Transportation, service, facilities, and ambiance are all top-notch. It's my go-to choice for business trips, and I'll definitely be staying here again on my next visit to Shanghai!FromSAR 335
2508 Reviews
Jing'an District/West Nanjing Road Shanghai|0.85km from city center
Fantastic! Even though there is a change in management, there has been no decline in service. Lilly Li was superb at check-in; she was thorough and fast, allowing me to get to my room and sleep ASAP after 27 hours of travelling!
It was also great to note that my preferences were remembered - even despite the management change. Breakfast was charming as the chef brought the spirit of Chinese New Year to our plates with creative steamed buns and expanded Chinese fare. My staying here will continue as long as the tradition of excellence continues!FromSAR 583
Excellent9305 Reviews
The Bund Area Shanghai|1.73km from city center
The room was nice and quite spacious! We arrived very late on the first day, and the air conditioning felt a bit weak, but everything else was good afterward. The balcony wasn't big, but the view was lovely. There's no exhaust fan in the bathroom, so the ventilation isn't great. However, the cleanliness was excellent. When we checked out, we passed by a room that had just been vacated and saw a cleaning lady meticulously cleaning the floor, which explains why my son's white socks weren't dirty even after walking barefoot on the floor. The front desk staff were also very friendly. Breakfast offered a good variety and everything tasted great, and the location was excellent. The complimentary travel photography session produced some fantastic shots. I'd likely choose this hotel again next time!FromSAR 519
Good8589 Reviews
The North Bund Area Shanghai|2.55km from city center
The room was very clean, tidy, and comfortable. The breakfast was plentiful, and having self-service laundry facilities was very convenient. The hotel isn't far from the Bund; you can take bus routes 33, 55, or 123 directly there in one stop. The Bund's night view is beautiful, and iconic landmarks like the Bottle Opener (Shanghai World Financial Center), Egg Beater (Shanghai Tower), and Syringe (Oriental Pearl TV Tower) are definitely worth visiting. The observation deck can get crowded, so you'll need patience. Although there's a reservation time, you can arrive early without any issues.FromSAR 425
Good3833 Reviews
The Bund Area Shanghai|1.27km from city center
I’ve stayed at the Westin Bund Center a couple of times now. It’s a great choice if you wanna show off to visitors. The views are lovely (even if you don’t get to see the bund). My room is spacious, clean, and the amenities are very good. I like the breakfast atmosphere & how large the hotel feels. The service is good. There always someone there to help you. The location is close enough to walk to the Bund, East Nanjing Road, and Yu Garden. It’s a great spot if you don’t have a lot of time in Shanghai & need to see some highlights.FromSAR 555
Very Good4143 Reviews
Jing'an District/West Nanjing Road Shanghai|2.6km from city center
I recently stayed at Swiss Hotel in Shanghai, overall, I had a positive experience. The hotel is Situated in a central part of the city near some landmarks such as the Jing’an temple. There are cafes, malls and restaurants walking distance. The room and common areas were decent and tidy. My room 819 was spacious and well illuminated with a nice view. The hotel has a nice spa with steam room, sauna and jacuzzis and also a swimming pool. Gym is medium size well equipped. breakfast is included with Asians and western options. The internet connection was good in general.FromSAR 403
Business travel
Very Good5686 Reviews
People's Square Area Shanghai|0.9km from city center
Our family had a wonderful stay at the Radisson Blu Hotel Shanghai Hyland. You truly cannot beat the location! Right outside the door is Nanjing Road Pedestrian Street, making it incredibly easy to step out for shopping and dining with the family. For quick snacks and essentials, there is a very convenient convenience store right on the other side of the property. Plus, the Metro station is only about two blocks away—a very easy, flat, and walkable distance, even if you are managing bags or traveling with kids.
The room itself was spotless and well-maintained. After a long day of walking around Shanghai, we always appreciated coming back to a room where the air conditioning was nice and cool. The bathroom was fully stocked with a complete set of amenities, so we didn't have to worry about missing any essentials.
The daily breakfast buffet offered a great variety to start the morning. There was a fantastic selection of fresh breads, several coffee machines to keep the parents caffeinated, and an impressive mix of local Chinese cuisine and American classics. Tucked away at the end, you'll find the popular egg station, right next to the meatloaves and hot dim sum plus noodles.
There was even a dedicated Korean station, which was a unique touch.
The breakfast food is delicious, but the menu doesn't vary much from day to day. If you are staying for a week or longer like we did, it can feel a bit repetitive. We wished they would rotate the choices a bit more.
Overall, it was a fantastic stay. Between the unbeatable location, clean rooms, and extensive breakfast options, it’s a highly recommended, stress-free base for families visiting Shanghai!FromSAR 355
Excellent6834 Reviews
People's Square Area Shanghai|1.13km from city center
I had booked 2 nights of Elegant Twin Room upon the recommendation of my friend who stayed here previously. The room was spacious for 2 person with all the amenities. Location was convenient. The Nanjing pedestrian street was mere steps away. The Bund was only 10 minutes walk. But car still able to stop in front of the hotel for pick up/ drop off. Staff was efficient and polite. No issue with breakfast (the steamed rice roll with prawns was yummy). I would like to give a shout out to staff Chen Na who helped us extend our check out timing as my aunt was not well. Helped with Didi booking and generally warm and helpful. Will definitely stay here againFromSAR 347
Outstanding4521 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from city center
Environment: Great location, backed by Xintiandi and Huaihai Road, perfect for a stroll.
Cleanliness: Good.
Facilities: Well-maintained, and you can tell some of the equipment has been recently updated. It's a shame the TV doesn't support screen mirroring.
Service: Sicily was very enthusiastic and even checked in about my stay after I checked out.FromSAR 722
Outstanding3781 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from city center
Facilities: Every time I come to The Sukhothai, it feels like coming home. The decor always makes me feel welcome, warm yet sophisticated.
Service: This time, I arrived at the hotel early, and the staff quickly arranged a room for me, responding to issues very promptly.
The location is also a brilliant choice for every business and leisure trip. Taikoo Hui is just downstairs, and it's not too far to walk to Zhangyuan and even Plaza 66. When the weather is good, you can enjoy a city walk in the old town. Long story short, I'll definitely choose this place again for my next leisure trip to Shanghai.
Oh, and the essential oils at the SPA are wonderful too! I wanted to buy the same essential oil after my massage 😂FromSAR 916
Outstanding6228 Reviews
The Bund Area Shanghai|1.65km from city center
Stayed at the Metropolo Shanghai Nanjing Road East Hotel right in the heart of old Shanghai and it was an excellent base for the trip. The hotel sits just off , only a short walk from and right beside the legendary Peace Hotel. You get the atmosphere and location of the Bund area without paying the full luxury premium of the more famous neighbours.
The biggest surprise was the room renovation quality. The rooms felt exceptionally well updated — modern bathroom, comfortable bedding, good lighting and strong air conditioning, while still keeping some of the historic Shanghai character. Much better than many older hotels in this district that can feel tired.
At night, Nanjing Lu was absolutely throbbing with people. The pedestrian walking street was alive with tourists, shoppers, street performers and neon lights everywhere. If you want to feel the energy of Shanghai, this is exactly where you stay. Step outside the hotel and you are immediately in the middle of it all.
Very convenient for food, shopping, the metro and evening walks along the Bund. Great option for travellers who want location, atmosphere and renovated rooms without going ultra-luxury.FromSAR 372
Very Good3959 Reviews
The Bund Area Shanghai|2.48km from city center
Out of the three hotels I stayed at in Shanghai this trip, this one offered the best value for money.
**Facilities:** While some details of the hotel feel a bit dated, it's been renovated, and overall, it's perfectly fine.
**Cleanliness:** After the renovation, there's a slight, barely noticeable odor.
**Service:** Everyone at the front desk was lovely. The young lady who checked me in was very gentle and understanding, patiently listening to my requests and doing her best to accommodate them.
**Other:** I particularly want to commend the afternoon tea staff; they were very conscientious, calling ahead to confirm the time. The tea and pastries were beautifully presented and perfect for photos. Also, a big shout-out to the concierge team. One of the concierges went above and beyond when my food delivery had the wrong room number. He diligently helped me track it down and retrieve it without a hint of impatience. Thumbs up!FromSAR 635
Outstanding7405 Reviews
Dapuqiao Area Shanghai|2.92km from city center
This stay far exceeded my expectations. The hotel boasts an elegant and grand ambiance, coupled with an excellent location that makes getting around incredibly convenient. The room was immaculately clean, spacious, and comfortable. It came fully equipped with toiletries, and the bed was wonderfully soft and conducive to a good night's sleep. The overall environment was quiet and peaceful. The front desk staff were attentive and enthusiastic, responding promptly and treating guests with politeness and friendliness. The value for money here is outstanding. This is definitely my top choice for accommodation when traveling, and I highly recommend it to everyone!FromSAR 414
Very Good3211 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from city center
The location is great, near Jing'an Temple. I've been to Shanghai many times but never visited Jing'an Temple before. This Ritz-Carlton is the first one in China, and although it's older, the facilities are very well-maintained. The room size is smaller than other Ritz-Carltons, but 38 square meters is still perfectly adequate. Personally, I feel the overall style is different from other Ritz-Carltons, more like the Four Seasons in Sydney. The hotel's Western restaurant specializes in Italian cuisine, but the grilled sea bream was covered in chili powder, almost like something a chef from Northeast China would prepare. Honestly, with an apartment complex full of expats right next door, it's hard to believe the restaurant's chef would have such an odd cooking style. It would be too bizarre if it were a troll following me everywhere. During this trip, I ate at the hotel restaurant twice, and both à la carte dishes had chili. After that, I avoided eating at the hotel during my stay, except for the buffet.FromSAR 661
8042 Reviews
Jing'an District/West Nanjing Road Shanghai|2.65km from city center
The room was spacious and well-equipped. The hotel boasts convenient transportation and a beautiful environment, including a large backyard. The staff were incredibly warm and attentive. When I needed help with my luggage, an engineer arrived immediately after a single phone call. Their assistance, even though it wasn't strictly within their job description, was greatly appreciated. This truly makes Yan'an Hotel a 'home away from home' for travelers.FromSAR 206
Outstanding4627 Reviews
Jing'an District/West Nanjing Road Shanghai|4.54km from city center
I chose Citadines Anfu Shanghai for my business trip to Shanghai, and it exceeded my expectations! The location is superb, right at the intersection of Changning, Xuhui, and Jing'an districts. It's within walking distance to Jiangsu Road Metro Station, making it super convenient to get to Hongqiao Airport/Railway Station. Zhongshan Park and Xujiahui commercial area are also just a stone's throw away. The room was clean and tidy with a practical layout, and the kitchen, washer/dryer combo, and smart toilet were fantastic additions, making it feel just like home for longer stays. The high-floor rooms (20-33) offer great views and stunning nightscapes. The front desk staff were warm, efficient, and responsive, and housekeeping did a meticulous job daily. The breakfast buffet was fresh and varied, and the gym was well-equipped. It's definitely my top choice for business travel; I'll be staying here again on my next visit to Shanghai!FromSAR 231
Family friendly
Outstanding14822 Reviews
Lujiazui Area Shanghai|2.51km from city center
Very satisfied. The executive lounge on the 29th floor offers great food and views. Both the afternoon tea and dinner were excellent, and the service was top-notch. I've always felt that Shangri-La does a great job of blending Western and Chinese cuisine.
The room also had a fantastic view. The night scenery was beautiful, though hard to capture in photos. The best part about staying here is that you can just go downstairs to the riverside, which is a must-visit spot. The Western restaurant downstairs is also quite good.
It's an excellent choice for bringing the family.FromSAR 489
Outstanding10857 Reviews
Train Station Area Shanghai|2.52km from city center
Young is incredibly reliable and professional, with a meticulous yet discreet approach to his work. Communication with him is exceptionally smooth, and his attitude is both sincere and patient. He's highly efficient, pays close attention to detail, and has a strong sense of responsibility, making you feel completely at ease. He has excellent character and a broad perspective. The service experience was perfect, truly deserving of long-term trust and recommendation. A genuinely positive review, no regrets!FromSAR 413
Outstanding4673 Reviews
Lujiazui Area Shanghai|2.69km from city center
This was honestly one of the most memorable hotel stays we have ever experienced.
We stayed at The Ritz-Carlton Shanghai, Pudong to celebrate my girlfriend’s 23rd birthday during our first trip to Shanghai together, and the entire experience exceeded our expectations from beginning to end.
Before arrival, Assistant Guest Recognition Manager Yana Ivleva kindly communicated with us by email and thoughtfully helped arrange everything for the celebration. Her warmth, professionalism, and genuine care made us feel welcomed even before we arrived at the hotel.
The room decoration, birthday cake, handwritten card, flowers, and beautiful Bund view created such a special atmosphere for us. Every detail felt thoughtful and heartfelt rather than simply formal hotel service.
The hotel itself was also outstanding — the room condition, cleanliness, facilities, swimming pool, and especially the incredible night view of Shanghai were all amazing. Flair Rooftop Bar was also a wonderful experience for enjoying the skyline and atmosphere.
What impressed us the most, however, was the hospitality. Yana and the staff truly made this stay unforgettable for us, and thanks to them, our first trip to Shanghai became a memory we will cherish for a very long time.
We are sincerely grateful to The Ritz-Carlton Shanghai, Pudong and will absolutely look forward to returning again in the future.FromSAR 1,276
Good1470 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.98km from city center
Excellent location, proactive service, and complete facilities! Highly recommended, I really loved it. It has kitchenware, utensils, and even a washer-dryer, which is perfect for longer stays. The only minor drawback is that it's a bit far from Hema Supermarket, about one subway stop away. However, the surrounding areas like Dongtaili and Xintiandi are fantastic for a city walk.FromSAR 353
Good3597 Reviews
Pudong International Airport Area Shanghai|31.88km from city center
This is an older 4-star hotel, so the facilities are a bit dated, but it's very clean. The main draw for me is its proximity to the airport; I always stay here when I fly. They have facilities for kids to play, which is great for burning off their energy. I have to praise the concierge team – they are incredibly dedicated and responsible. I sent my large suitcase ahead of time, and they even called me to confirm receipt. They also helped me with my luggage onto the airport shuttle, which I really appreciate. This time, I booked a kids' room, and the complimentary kids' meal was a generous portion with good dishes. They also gave us a free kids' breakfast, and a big thank you to Miss Zuo Xian at the front desk for her meticulous and attentive check-in process.
The only thing I wasn't happy with was the restaurant. It's expensive, the food isn't great, and there's limited choice. We ordered three dishes, one soup, a pizza, and a sandwich, which came to a total of 688 yuan. We had ordered both Chinese food and the pizza/sandwich, but the Chinese dishes came out first, leading me to suspect they were probably pre-made. What I found even more unbelievable was that a glass of milk cost 42 yuan, and it didn't even fill a 300ml baby bottle. In UK restaurants, milk usually costs only 1 to 2 pounds, which is less than 20 RMB. I ended up ordering milk via delivery, but it was quite inconvenient!FromSAR 300
Outstanding10897 Reviews
Sheshan, Songjiang University Town Shanghai|29.66km from city center
Took my baby to the hotel for the weekend, and it's perfect for traveling with little ones. It's right next to Sheshan, surrounded by great spots for kids. Our butler, Bob, contacted me beforehand and arranged everything perfectly. Since I had an infant, the room came with a crib and a playpen. The room was very spacious, which was great for my recently walking baby. Weekend breakfast buffet goes until 11 AM, and they even had baby food options. After breakfast, we went to play in the sand, and there was a spot nearby to rinse off our feet. The hotel's kids' club is also huge and kept my child entertained for ages. We also took the baby to the mini animal farm, which was really fun. The hotel's Chinese restaurant was excellent too. Our two-day, one-night trip was absolutely wonderful!FromSAR 393
Very Good3993 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|2.34km from city center
The hotel is located in the heart of Huaihai Road, which is super convenient for transport, right opposite the Shanghai Conservatory of Music. Mr. Li, who checked me in, was amazing! I had mistakenly booked the wrong dates, and when I tried to change it, my original room type wasn't available, so I ended up with different room types for my stay. Mr. Li proactively helped me secure the room type I wanted, saving me the hassle of switching rooms on my second day. He also granted me a late check-out, which was a huge help as I could finish my errands before leaving.FromSAR 367
Outstanding10470 Reviews
Sheshan, Songjiang University Town Shanghai|35.83km from city center
I've always wanted to experience the InterContinental Wonderland Shimao Hotel, and I finally got my wish this time. Before our trip, the butler called us to discuss our preferences. We had booked a Turquoise King Room, but upon arrival, we were upgraded to a Ruby King Room, which was centrally located with great views of both the waterfall and the shows. The 8:30 PM light and shadow cliff show was absolutely stunning and well worth seeing. The hotel also provided complimentary late-night snacks, which was a nice and thoughtful touch. While the room's facilities were a bit dated, the cleanliness was still very good. Overall, I'm satisfied.FromSAR 785
Good5319 Reviews
Jing'an District/West Nanjing Road Shanghai|4.66km from city center
I stayed at the Shanghai Longemont Hotel for a business trip, and my overall experience exceeded all expectations! The room was spotlessly clean, with no dusty corners. The deluxe king room was spacious, and the floor-to-ceiling windows offered an amazing view of the city skyline. The hotel's ambiance is upscale and grand, and its excellent location makes getting around incredibly convenient. The front desk staff were professional and efficient, and all staff members were responsive and thoughtful. The hotel facilities are comprehensive and well-maintained. The bedding was soft and comfortable, and the toiletries were high-quality. Overall, it's a quiet and pleasant place to stay, perfect for business travelers. I highly recommend it and will definitely choose it again for my next business trip!FromSAR 413
Outstanding9405 Reviews
Lujiazui Area Shanghai|4.74km from city center
Traveling with my family, this hotel definitely didn't disappoint us. The location is excellent, with a bus stop right downstairs, making it convenient to get to all the attractions. The toiletries smell great, and the cleanliness is meticulously handled, even the corners are spotless. I especially loved the complimentary self-service tea and drink area in the lobby; both the elderly and children enjoyed it. The front desk staff, a young lady from Shanghai, was very friendly and even gave us a small pony doll, which made us very happy.FromSAR 261
Swimming pool
Excellent6045 Reviews
The Bund Area Shanghai|1.78km from city center
The historic Fairmont Peace Hotel, built in 1929 by the British-Jewish businessman Victor Sassoon, holds a special place in history. It's where Chiang Kai-shek and Soong Mei-ling got engaged, and where Lu Xun hosted Charlie Chaplin. Countless celebrities have graced its rooms. Previously, the Peace Hotel comprised both North and South buildings and was once known as the 'First Building in the Far East,' an iconic landmark on the Bund.
I was incredibly fortunate to stay here this time, a truly immersive and delightful experience. Step out, and you're greeted by the architectural wonders of the Bund and the observation deck offering stunning views of Pudong. Nanjing Road Pedestrian Street is right at the doorstep. The location is absolutely superb.
The hotel also houses a small museum, which feels more like an exhibition hall, with regular guided tours. A magnificent glass peace dove with outstretched wings dominates the center of the lobby. Despite its century-old history, the hotel boasts comprehensive and modern facilities. Every corner of the hotel is picturesque, perfect for photos.
All the staff were warm and polite, providing very thoughtful service. However, there was a minor lapse when the concierge staff placed my checked luggage on the floor.
The hotel's ambiance is fantastic. I requested a high-floor room overlooking Nanjing Road during check-in and was assigned a room on the 7th floor, also facing Nanjing Road, which offered excellent views. Lying in bed at night, I could admire the Nanjing Road nightscape. Perfect!
The package also included drinks and snacks at the Cathay Room on the top floor. After discussing with the hotel, we opted to exchange it for a performance at the Jazz Bar. An 80+-year-old jazz band performs there nightly, accompanied by a resident singer. We were given two complimentary drinks – one cocktail and one juice – along with chicken wings and peanuts. Listening to jazz, enjoying a drink, and munching on snacks was pure bliss.
The room perfectly blends classic and modern styles, with comprehensive amenities. The bathroom was huge, and there was a walk-in closet and a very large bathtub. The bed was super-sized, with soft and comfortable bedding. The room was spotlessly clean, and the toiletries were all high-quality. Before we returned to the room in the evening, the staff had already prepared it for bedtime.
Welcome fruits and exquisite chocolates were also thoughtfully provided in the room. They were so beautiful, I almost didn't want to eat them! The in-room coffee bar offers complimentary coffee, while the mini-bar items are chargeable.
After enjoying the jazz, returning to the room for a relaxing shower and a good night's sleep was simply wonderful. So happy!
Breakfast was served at the Jasmine Restaurant on the first floor. The East-meets-West buffet offered an incredibly rich selection, with what felt like nearly a hundred different dishes. There was so much food, I almost couldn't try everything. Upon being seated, the server brought a cup of coffee and a pot of tea. In the end, I piled my table high with food and savored each bite. I ate so much I could barely walk out – utterly satisfying!
Leaving the hotel, I felt quite reluctant to go.FromSAR 1,415
Outstanding5662 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from city center
The room I initially booked had a lingering smell, either of smoke or mildew, so I was upgraded to a different room. There was a minor misunderstanding which they promptly rectified with a complimentary fruit plate. I have a deep affection for Jing An Shangri-La; it is, without a doubt, the best hotel in Shanghai. While some facilities might be showing their age, the cleanliness and service consistently remain top-notch. I once witnessed a guest spill coffee on the carpet during breakfast. The manager immediately stood by the stain, waiting for colleagues to clean it up, and the entire process from discovery to clean-up took less than two minutes. I hope the hotel team maintains this level of professionalism. Shanghai may have many luxury hotels, but your efforts truly demonstrate what an industry benchmark looks like. The Qiantan Shangri-La, in my opinion, leans more towards an influencer-driven style with mediocre service, and I haven't stayed at the Pudong or Hongqiao Shangri-La. However, due to its prime location and excellent amenities, I will always support the Jing An branch. The turndown service is excellent; I just wish they'd add a small dessert or chocolate in the future.FromSAR 848
Very Good18255 Reviews
Lujiazui Area Shanghai|3.12km from city center
The location is fantastic, right next to major shopping areas and attractions, making it incredibly convenient for sightseeing, shopping, and commuting. There's no need to worry about transportation at all. The overall quality is excellent, the environment is quiet and pleasant, and it was a very comfortable place to stay. This check-in experience gets full marks and is definitely worth recommending to everyone. From check-in to check-out, the entire experience was superb. The management is well-organized, and the attention to detail is impressive. Even for a longer stay, there was no discomfort whatsoever. Truly a great review.FromSAR 689
Very Good8995 Reviews
Lujiazui Area Shanghai|3.19km from city center
I was on a business trip, so I didn't take many photos. This is my third Kempinski in China, having previously stayed at the ones in Beijing and Guiyang. Overall, the brand's service level, dining options, and atmosphere are consistently excellent and on par with other top-tier hotels.
What I liked most about this stay were the gym facilities and the variety of the breakfast. The gym had great equipment and views, and the breakfast offered fresh fruit, aromatic coffee, and even ice cream – a really good selection. When I checked in, the front desk saw I was on a business trip and, despite the hotel being full, they flexibly arranged a high-floor twin room for me, which was a nice upgrade.
Regarding service, the only minor issue was when I bought breakfast for two days. For some reason, I got a discount on the first day but not the second. They said they'd look into it but I never heard back, probably because they were too busy.
I have two suggestions for the room facilities: it would be great if the TV supported screen mirroring, and the toilet seat was a bit loose, which caused some noise.FromSAR 441
Very Good4694 Reviews
The Bund Area Shanghai|1.58km from city center
Extremely satisfied! This is one of the most luxurious hotels I've ever stayed in. Coming from the Disney Hotel's executive room, I instantly felt like the money spent here was truly worth it!
First, the room is spacious, the bed is super comfortable, and both the lounge area and bathroom are generously sized. The toiletries are Aesop, and the kids' toiletries are also excellent!
Second, the breakfast buffet is fantastic, and there's an à la carte menu too – I couldn't get enough of it.
Furthermore, the location is superb. You can walk to the Bund, and there are plenty of great restaurants nearby.
Also, the concierge service was wonderful and proactive. With lots of luggage and kids, they eagerly helped with transfers to and from the car, saving us from many awkward moments.
Overall, the experience was fantastic. I'll definitely stay here again on my next visit!FromSAR 1,288
Very Good5799 Reviews
Jing'an District/West Nanjing Road Shanghai|2.57km from city center
The location is unbeatable. It's a short walk from Jing'an Temple Metro Station and right next to Reel Department Store. It's a peaceful spot amidst the hustle and bustle, making it incredibly convenient for getting around and shopping. The highlight is the 25-meter indoor heated infinity pool, which gets fantastic natural light and offers views of Jing'an Park's greenery. It's exclusive to guests and provides an excellent experience. Candy and Chloe provided perfect service!FromSAR 1,298
Very Good3109 Reviews
The North Bund Area Shanghai|3km from city center
Might I say, our entire stay at the W was marvelous from beginning to end. Upon arrival, we were greeted and helped with our luggage straight yo our room. The staff at the front desk was extremely friendly. She even offered to upgrade us to a room with a better view seeing that we were celebrating and visiting Shanghai for the first time. Each staff seemed to acknowledge our existence all throughout the hotel. This made us feel like extremely important people.
Our room was absolutely stunning and oh my was the view ever so perfect. Room service was excellent. Their burger was probably the most delicious. We visited amd stayed in many hotels around China and this one definitely left some beautiful memories.
We would highly recommend staying here if ever visiting Shanghai. Every penny spent was worth it.FromSAR 1,176
Very Good6345 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.95km from city center
Service: I really appreciate Mr. Chen Xintong, the hotel's Room Manager. His service was impeccable and very thoughtful. He arranged a complimentary room upgrade for us and helped us book the hotel's buffet. The teppanyaki chef at the restaurant is incredibly skilled; dishes like the 'Lekoufu' cake and the 'drunken' crayfish were as outstanding as everyone raves about!
Hygiene: The housekeeping auntie was very meticulous in cleaning our room, and the manager even double-checked to ensure everything was up to standard.
Environment: The hotel environment is quite good, especially the evening atmosphere at the lobby bar with live music.
Facilities: The facilities are a bit dated, which is understandable since the hotel opened in 2013. Also, having to go downstairs personally to pick up food deliveries is a bit inconvenient. I'd suggest improving this with robot delivery.FromSAR 725
Outstanding1730 Reviews
The Bund Area Shanghai|1.42km from city center
I stayed at this hotel for three nights. I had very high expectations, and the actual facilities, atmosphere, and especially the service exceeded them. I cannot leave out praise for the staff. They were kinder and I felt their sincere care more than at any other hotel I have ever stayed at. I would like to express my deep gratitude, especially to Yona, who took care of us exclusively. Thanks to Yona, I was able to use all my reservations and room services very comfortably.FromSAR 1,326
Outstanding4007 Reviews
Lujiazui Area Shanghai|3.03km from city center
The hotel boasts an excellent location with convenient transportation. My room was on a high floor, offering breathtaking panoramic views of Shanghai city – truly immersive. The modern and minimalist decor, coupled with smart controls via an iPad for various devices, added a touch of convenience and luxury. The breakfast spread was extensive with a wide variety of dishes, which I thoroughly enjoyed. My only minor complaint is that the service attitude was a bit indifferent and lacked warmth and attentiveness. I hope this can be improved in the future.FromSAR 1,591
China Entry Requirements & Things to Prepare
- 24/240 China Visa-Free Transit: US citizens can enjoy a 240-hour (10-day) visa-free transit when traveling through 24 Chinese provinces, provided they hold a confirmed onward ticket to a third country or region.
- China Plug & Power: China plug uses Type A/C/F (220V). Bring a Type A/C adapter (US plugs sometimes work, but bring a universal adapter for safety).
- Internet Access in China: You need a China VPN for Google/Ins/YT/X, etc. But you can also use a China eSIM with built-in access to overseas apps!
Getting Around & Top Destinations in China
- China Metro Guides: Shanghai Metro | Beijing Metro | Guangzhou Metro | HK Metro
- China Airport Guides: Shanghai Airport | Beijing Airport | Guangzhou Airport | HK Airport Express
- China City Maps: Beijing Map | Guangzhou Map | Shanghai Map | HK Map
- Top Destinations in China: Shanghai Attractions (Disneyland, Bund) | Beijing Attractions (Forbidden City, Great Wall) | HK Attractions (HK Disneyland)
Must-Have Apps in China
- China Map App: I love to use Gaode Map (English supported) or Baidu Map (limited English) for real-time transit and traffic. Or you can still use Google Maps in China, but some data may be outdated.
- China Transport App: Use DiDi (China's Uber) for English address input and cashless payment. I recommend using the DiDi mini-program in Alipay for more convenience.
- China Payment App: Use Alipay or WeChat Pay (link foreign cards before arrival).
- China Booking App: Trip.com for high-speed trains (China HSR Guide), China hotels/flights. Use Trip.com promo codes for USA users.
FAQs about Shanghai Safety
Is Shanghai safe for tourists?
Yes, Shanghai is generally safe with stable public security, though petty crimes like pickpocketing can occur in crowded areas.Which areas in Shanghai should I be cautious about?
Most central and tourist areas are safe. Stay alert in less crowded streets at night and avoid poorly lit areas.What common scams affect Shanghai safety?
Watch for overcharging, fake services, and strangers offering unsolicited help, especially near tourist spots.Is it safe to walk alone at night in Shanghai?
Yes, many areas are safe for solo walking, including for women, but always stay alert and avoid poorly lit streets.Who should I contact in Shanghai if there’s an emergency?
Call the U.S. Consulate in Shanghai at +86 21 3217 4650 or visit their official website for guidance on lost passports or urgent issues.
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