Is Shanghai Safe? 3 Essential Safety Tips for U.S. Travelers
It’s been a while since I last visited Shanghai—so how safe is it these days? Maybe you’ve worried about getting caught up in trouble in China…
The good news: Shanghai is generally safe. Public security is stable, and many areas are perfectly fine for walking alone at night, including for women.
In this article, I’ll give you a clear picture of Shanghai’s safety on the ground and share three practical tips to help travelers avoid trouble. Read on, and you’ll be ready to enjoy your stay in Shanghai with confidence!
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The Latest Safety Information for Shanghai, China
| Category | Current Situation | Notes |
|---|---|---|
General Safety | Shanghai is generally stable and safe for travelers. | No major widespread violence or travel‑restricting advisories specific to Shanghai. |
Petty Crime | Pickpocketing, bag snatching, scams occur in crowded areas. | Common around transit hubs, tourist spots and busy streets. |
Scams & Fraud | Tourist scams (fake services, overcharged bills) reported. | Always check prices and avoid unsolicited offers. |
Security Presence | Local police maintain public order; CCTV is widespread. | Standard vigilance recommended. No specific increase in violent crime. |
Travel Rules | Foreigners must carry ID/passport; register hotel address. | Standard local requirement in China. |
Health & Travel | Watch for seasonal illnesses and travel traffic peaks. | Consider travel insurance. |
📍 Official Government Travel Advice
For the most authoritative safety updates, check the U.S. Department of State travel advisory for China and Shanghai here:
👉 U.S. Department of State – China Travel Advisory
https://travel.state.gov (search Shanghai, China)
Three Things Travelers Should Watch Out for in Shanghai, China
1. Scams by fake police officers
Shanghai police officers
In Shanghai, China, you may encounter individuals posing as police officers who approach you under the pretext of checking your ID or conducting drug tests.
Real police officers always carry their police ID and never ask for cash on the street. If something feels suspicious, please check with the nearest police box or consulate. Please walk in busy, well-traveled areas whenever possible, and avoid walking alone late at night.
2. Problems when using payment tools
QR Code in China
In China, mobile payments are more common than cash. In particular, watch out for scams involving WeChat Pay. When paying by scanning a QR code, a fake QR code may have been pasted over the real one.
Even if a stranger asks you to send money via WeChat, do not comply under any circumstances. When paying at a store, be sure to use the official QR code displayed at the checkout, or confirm directly with a staff member.
3. Taxi rip-offs
Shanghai Taxi
In China, it’s important to spot licensed taxis. Shirotaku (unlicensed taxis) are likely to take the long way around or demand exorbitant fares.
Licensed taxis always use a meter and display the taxi company name and permit. Before you hop in, please make sure the meter is running. At airports and tourist attractions, never accept rides from taxis that tout for business.
Which Areas in Shanghai Should You Be Extra Cautious about?
These areas tend to have higher rates of theft and scams compared to other places. As you explore, stay mindful of your surroundings and put safety first.
1. Nanjing East Road Nightlife Area
Nanjing Road, The Most Typical Pedestrian Street in Shanghai
At night, this area sees frequent street solicitation, pickpocketing, and theft of unattended belongings. In particular, “karaoke scams” and “teahouse scams” targeting foreign tourists have been reported.
Even if a stranger approaches you, don’t be too quick to go along with them. It’s important to take precautions, such as always keeping your valuables in the hotel safe and avoiding walking alone at night.
2. Around The Bund
The Bund Shanghai, Waitan - The Waterfront Landmark of the City
This is an area where pickpocketing and theft from unattended bags are more likely to occur. There have been reports of crimes targeting tourists who are engrossed in taking photos.
Always carry your bag in front of you, keep an eye on your belongings even when taking photos, and stay alert for any suspicious individuals around you.
3. Around Yuyuan Bazaar
The Amazing Yu Garden - Shanghai | A Tour of Yuyuan Garden - YouTube
There have been reports of high-pressure sales of counterfeit brand-name goods and rip-off tactics. Make a point of shopping at official stores and avoid buying items on the street.
When it’s crowded, stay especially alert for pickpockets and theft of unattended items. Remember to keep your bag securely zipped and carry your cash in separate places.
Reviews of Popular Areas in Shanghai
Nanjing Road Pedestrian Street
4.7/5
1191 reviews📍 Shanghai, Molly's Dessert House
If you're strolling along Nanjing Road in Shanghai and love Pop Mart, you'll definitely want to check out this ice cream.
Twinkle Twinkle is a Pop Mart character, and the ice cream itself is shaped like two little yellow twins. It's sold as a pair in a pretty box, and the real fun begins when you buy it.
The vendor opens the package, takes out two Twinkle Twinkles, and literally puts on a little show: carefully separating them, pressing them cheek by cheek, and only then giving them to the customer. They even give you a collector's card.
We ordered the mango ice cream—it's soft, sweet, and delicious. They also have strawberry. But honestly, people come here not just for the ice cream, but for the experience itself. It's so sweet that at first, you almost feel sorry to eat it.
This is a great example of how Pop Mart turns an ordinary dessert into a small emotional experience. In Shanghai, this spot is definitely worth adding to your list, especially if you love cute, unusual things and want to bring back not only photos but also funny memories from your trip.
The Bund
4.8/5
5955 reviewsA decent evening river excursion. It's long—60 minutes—which has both its pros and cons. It's hard to stand. Seating is an additional cost. It's best to book in the evening, after 6:00 PM, when the lights come on. The views are beautiful, but there wasn't a wow factor (compared to similar excursions). The staff is friendly, polite, and helpful, and will help and explain everything.
Yu Garden
4.7/5
7128 reviewsI really liked Yuyuan Garden. The park is large and very authentic—it immerses you in the atmosphere of traditional China. There are many beautiful photo spots, interesting details, and cozy nooks.
Even though there are usually quite a few tourists, the large area doesn't feel constantly crowded. You can find quiet and peaceful spots with significantly fewer people and just stroll at your own pace.
If you love beautiful historical sites, architecture, and atmospheric walks, I definitely recommend visiting. In my opinion, it's one of those places where it's interesting not only to see the main sights but also to simply stroll peacefully around the grounds.
What Are the Safer Neighborhoods in Shanghai, China?
Even within Shanghai, China, these areas are known for their safety and are considered places where locals feel comfortable visiting.
1. Huaihai Road & Xintiandi Area
In Shanghai, this neighborhood is lined with luxury boutiques and sophisticated restaurants, and features robust security.
Security staff patrol the area 24/7, and numerous street security cameras are in place. What’s more, thanks to its large international community, English-language signage is plentiful.
With plenty of foot traffic day and night and bright streetlights, even solo female travelers can explore with peace of mind.
Recommended Hotels in the Huaihai Road & Xintiandi Area
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NO.1
2. Lujiazui Financial and Trade Zone
One of Shanghai’s signature business districts, packed with the offices of international companies.
Many buildings have on-site security guards and are equipped with the latest security systems, making the area exceptionally safe. Public transportation, including subways and buses, is also well developed. It’s known as a safe area popular with tourists and international business travelers alike.
Recommended Hotels in the Lujiazui Financial and Trade Zone
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3. Gubei and Hongqiao Area
An upscale residential neighborhood that’s home to many expats.
There are many international schools and supermarkets for foreigners. Thanks to the close-knit local community, you can enjoy a worry-free stay.
Security guards are stationed in residential neighborhoods, and parks and public squares are well maintained, creating an environment where even families with children can live safely.
Recommended Hotels in the Gubei & Hongqiao Area
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3 Must-Follow Safety Tips in Shanghai, China
Learn 3 tips to help you travel safely in Shanghai, China
| Tip | What to Do | Why It Matters |
|---|---|---|
1. Manage Valuables | - Keep a copy of your passport; original in hotel safe - Wallet in inner pocket; split cash - Smartphone in inner bag, not back pocket- Keep bag zipped; carry backpack in front | Reduces risk of pickpocketing and theft |
2. Behavior While Sightseeing | - Travel in groups; avoid going out alone - Don’t blindly follow strangers- Be cautious of invitations (“tea,” “practice English”) - Stay aware when taking photos- Keep belongings close on subways/buses | Helps prevent scams and petty theft |
3. Stay Connected & Ready | - Get a local eSIM if needed - Keep your U.S. phone number active - Use apps like WeChat Pay and maps | Ensures you can call for help and navigate easily |
For a smoother, more enjoyable trip to Shanghai, fast, reliable internet is a must!
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Who to Contact If You Run into Trouble in Shanghai, China?
Make sure to take precautions, such as keeping a record on your smartphone
1. Embassy of U.S. in Shanghai, China
If you run into serious trouble or lose your passport while in Shanghai, contact the U.S. Embassy or Consulate for assistance.
U.S. consular staff are there to help protect American citizens and provide support to travelers.
Official Contact – U.S. Consulate General, Shanghai
- Phone: +86 21 3217 4650
- Email: use the contact form on the official site: Shanghai U.S. Consulate Contact
2. Shanghai Municipal Public Security Bureau (Police)
In emergencies such as becoming a victim of a crime or being involved in a traffic accident, please contact the police immediately.
When you’re in Shanghai, dial 110 for the police emergency hotline. There’s also an English-language police hotline at (021)6357-6666.
The Foreigners Service Center of the Shanghai Public Security Bureau can assist with residence-related procedures and consultations.
Let’s Set Off on a Safe Trip to Shanghai, China!
Take a visit to the world-famous Disneyland
Shanghai, China is generally considered a safe city. In tourist areas and major cities, there’s a strong police presence, so you can expect to enjoy your trip in a safe environment.
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Top Hotel Picks in Shanghai
5 star
Very Good11712 Reviews
People's Square Area Shanghai|0.54km from city center
If you travel in Shanghai, in my opinion this hotel is one of your best choices. The room is clean and comfortable, and also which is the most important thing is it is very convincing for visitor to find it. And almost all the famous places for visitor that must have a visit are just nearby the hotel. It is on the Nanjing Road and you can just walk to the Waitan and Lujiazui very convinice to visitors.
Last I really wanna show my sincerely thanks to all staffs especially Mr.Jimmy Zhu and Staff No.078 staff. During our staying, they really showed their professionalism and helped us a lot. As a visitor, I really appreciate it and thanks.From$96
Outstanding6669 Reviews
People's Square Area Shanghai|0.47km from city center
I randomly picked this hotel for a business trip, and it completely exceeded my expectations – a pleasant surprise! The location is incredibly convenient, and the service quality of this long-standing hotel is truly exceptional. Many of the staff members are locals from Shanghai, and they are all incredibly friendly and approachable. You can always see many international guests around the hotel, which clearly indicates that it's consistently busy. The overall experience was fantastic, and I highly recommend it!From$110
Excellent8635 Reviews
People's Square Area Shanghai|0.7km from city center
Our stay at the Marriott was overall very satisfying. 👍 Upon arrival, the front desk proactively upgraded our room and offered complimentary breakfast for our child, which made for a very pleasant experience. My child went swimming on the sixth floor for two consecutive days. The hotel staff were very attentive, providing towels and water, and there was a lifeguard on duty. The swimming area environment was also excellent. The hotel room size was decent, and the cleanliness was good. It came with a bathtub, which my child loved 💕, although the toilet was a bit old. I'd like to praise the hotel's delicious breakfast 😋, which offered both Chinese and Western sections. The restaurant was spacious with a beautiful ambiance and a wide variety of food options, definitely something to look forward to! The overall check-in experience was great; the lobby staff were very responsive to all requests. Food delivery robots could bring orders directly to our room. When we left, they even gave us small toys as souvenirs. We will definitely visit again!From$149
Very Good5135 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|1.78km from city center
Big thumbs up for the Garden Hotel! I came specifically to stay here for two nights, having heard great things, and I truly experienced the professionalism, warmth, attentiveness, and courtesy of a top-notch hotel. I enjoyed the cleanliness, tranquility, comfort, and a wonderfully unconstrained sense of relaxation. I believe the Garden Hotel has a strong competitive edge in Shanghai, characterized by its approachability and welcoming atmosphere.From$127
Outstanding10130 Reviews
Train Station Area Shanghai|2.4km from city center
A top choice for business travelers! The hotel is conveniently located, close to the metro station and commercial areas. The room is spacious and quiet, perfect for working and resting, with smooth internet access. The cleanliness is excellent, and the bedding is comfortable, ensuring a good night's sleep. The front desk handled check-in efficiently, and the service was attentive. The breakfast spread was rich and varied. Overall, I had a very satisfying experience and will prioritize staying here for future business trips.From$79
Good2625 Reviews
Jing'an District/West Nanjing Road Shanghai|0.85km from city center
My friend was only staying in Shanghai for a day, so naturally, I wanted to give her an itinerary that offered both 'old-world charm and new-age chic.' While passing Nanjing West Road recently, this InterContinental 'Luxury Collection' hotel immediately caught my eye. And just as I expected, critical as she is, she complimented my taste the moment she walked in.
Its most appealing features are its convenient location and its ability to be a tranquil oasis amidst the bustle: step outside, and you're on the vibrant Nanjing Road; turn around, and you're in the quiet serenity of a residential area. My friend said the elevator decor instantly made her feel like she'd 'traveled through time,' and that unique 'Haitian style' evoked long-lost memories of Shanghai. She had originally come to sightsee but happily spent most of her day lingering at the hotel.
What she loved most were the terrace and the restaurant. On a summer evening, the breeze felt just like those childhood nights spent cooling off in the alleyways – she used to live in a Shikumen house. She remarked, 'If only I could lie in a wicker chair, fan myself with a palm-leaf fan, eat watermelon, and watch an outdoor movie, that would be truly divine.' She also adored the red hanging ornament in the lobby; it was vibrantly bright, yet its glass texture gave it a lively feel, much like Shanghai's character – passionate yet steady, with a touch of lightness within its composure.
The food did not disappoint either. I pushed her to try the Shiqipu Noodle Restaurant, where the owner asked in Shanghainese, 'Mi dao ai hao fa?' (Is the taste good?), and she smiled and replied, 'Authentic,' instantly tearing up. She specifically bought the sweet variety of butterfly pastries from the International Hotel – saying 'only sweet is truly Shanghai.' Her only regret was: having stayed in too many foreign-style grand hotels, this time, with Shanghai elements everywhere and Shanghai flavors in every bite, it was 'just missing the sound of Shanghai.' Perhaps the cicada chirps in the alleyways and the hawkers' cries from the Shikumen are the hometown sounds she truly yearns to hear.
However, she has already declared: the next time she returns, this will be her chosen hotel, and she plans to visit all the routes I arranged. I believe the charm of Shanghai has never been in its superficial glamour but in its ability to always find the most fitting way to blend East and West, ancient and modern, living as a unique 'Haipai' (Shanghai style). This is also the root that every Shanghainese person cherishes.
Below are the three half-day itinerary options I created for her, which I've also compiled here, hoping they might help someone else:
Option 1 · A Stroll Through Old Shanghai Charm
Start from the hotel's main entrance on Fengyang Road and turn into Huanghe Road. The Changjiang Building and Changjiang Theater were the last residences of Eileen Chang; Huanghe Road is the origin of 'Blossoms Shanghai' (Fan Hua). The International Hotel is where her mother and aunt once stayed; next to it, the Sports Museum is rumored to be where Eileen Chang used to study. Diagonally opposite is the History Museum (formerly the Racecourse); the East Wing houses the old bronze lions from the HSBC Building on the Bund, and the 'Echoes of Shanghai' exhibition in the West Wing happens to talk about the past of Fengyang Road. The ornate windows of the West Wing and the Changjiang Building, mirroring the hotel's architecture, perfectly showcase the most fashionable Art Deco style of the 1930s.
Option 2 · Tracing Red Memories
Walk along Chengdu North Road to the Secretariat of the China Labor Movement, to see how Shanghai workers united into a revolutionary force; then visit the former site of the Songpu Special Committee. Go to the Sihang Warehouse to hear the echoes of the Battle of Shanghai and see the bullet-riddled walls recount the tragedy of that year. At night, turn into Xiang Kang Li on Xinchang Road to find the former site of the CCP Central Committee's secret printing press; on Nanjing West Road, there is also the former site of the Soviet Liaison Office, where, amidst the flickering lights, memories of the past reside.
Option 3 · Modern and Retro Collision
The LV 'Big Boat' on Nanjing West Road is currently a popular spot for photos; after visiting, turn into Wujiang Road for shopping and dining, and further ahead is Zhangyuan Shikumen – where new trends emerge in old alleyways, perfect for capturing stunning photos.
Food Tips
· The hotel restaurant's afternoon tea set is exquisite and picture-perfect.
· Shiqipu Noodle Restaurant (the owner's Shanghainese is a living signboard).
· Deda Western Restaurant and Gongdelin Noodle Restaurant, each with its own charm.
· Donghai Small Restaurant (authentic Ningbo cuisine).
· Chongming cuisine on the second floor of the hotel, authentic local flavors.
· International Hotel butterfly pastries, remember to choose the sweet ones.
Though the day was short, the essence of Shanghai will give her much to savor. When she returns next time, we'll continue our journey.From$144
Outstanding9459 Reviews
The Bund Area Shanghai|1.73km from city center
Overall, I was very satisfied with my stay. The hygiene was good, and the room layout was well-designed. The shower and toilet were separate, which was convenient. There was also a vanity table for women, which was super helpful – no more standing while doing makeup! 👍👍 This hotel is incredibly female-friendly.
The location is excellent; it's about a 5-minute walk to the Huangpu River, giving direct access to bustling areas. You can quickly visit Shanghai's iconic landmarks, and Yu Garden is right next door with plenty of delicious food options and even travel photography services.
The breakfast was incredibly rich and diverse. Eating there before heading out for some sightseeing really brightened up my day! I'll definitely stay here again next time I visit! 😝😝From$105
8727 Reviews
The North Bund Area Shanghai|2.55km from city center
The hotel's location is convenient, not far from the subway station, making it very easy for commuting and getting things done. The overall style of the hotel is simple and elegant, the lobby has a great atmosphere, the hallways are quiet, and the soundproofing is excellent, so you won't be disturbed by outside noise at all. The room layout is well-designed, with clear distinctions between the work and rest areas, and the room size is ample, so it doesn't feel cramped. The room cleanliness is impeccable, and the toiletries have a fresh scent. The bedding is comfortable, allowing for a good rest and relaxation after a busy day. Front desk staff Z handled check-in and extension procedures quickly and even proactively offered recommendations for nearby dining and shopping spots. The hotel has a gym and a self-service laundry room, providing complete amenities. Overall, the stay was comfortable and reassuring. Choosing this hotel was a great decision, and I will definitely book it again in the future.From$91
Good3780 Reviews
The Bund Area Shanghai|1.27km from city center
We were on a road trip and stayed in Shanghai for two days. Parking was convenient with plenty of spots available. We spent one day exploring on foot and the other at Disneyland. The room was clean and hygienic, and the breakfast was delicious, especially the Western pastries which tasted very authentic. We signed up for a Marriott membership, which allowed one child to eat breakfast for free. The hotel is also very close to the Bund, Nanjing Road Pedestrian Street, and the Sihang Warehouse.From$135
Very Good4107 Reviews
Jing'an District/West Nanjing Road Shanghai|2.6km from city center
The hotel was exceptionally clean and tidy. It was recommended by my foreign colleagues for my business trip to Shanghai. The surrounding area is bustling, located in the core business district of Jing'an Temple, making it very convenient for subway travel, shopping, and sightseeing. The bedding in the room was soft and comfortable, and the soundproofing was excellent, ensuring a good night's rest for my business trip. I happened to be there during a typhoon with heavy rain in Shanghai, and I particularly appreciate the doorman who promptly helped with my luggage. The front desk and room service were professional and attentive. The executive lounge experience was outstanding, with excellent food. From the room window, I could enjoy panoramic views of the beautiful surroundings.From$91
Business travel
Very Good5686 Reviews
People's Square Area Shanghai|0.9km from city center
The room is very spacious. The location is right on Nanjing Road, making it super easy to find places to eat, shop, or buy souvenirs. The breakfast was decent with a good variety of options.From$111
Excellent6783 Reviews
People's Square Area Shanghai|1.13km from city center
Location of the hotel is excellent but do note that when taking didi / taxi, they will not be able to pick / drop you directly in front of the hotel, but the walk is minimal, like less than 5 minutes. Metro station is also around the corner, like about 8 minutes walk. Lots of restaurants just directly opposite the hotel. Hotel deco is a bit old, sound proofing not good, always can hear when people walk / run pass the corridor, sometimes can even hear voices from next door. Can see the Oriental Pearl from the corridor. Don't like the tubed toiletries, especially if you are travelling with others, just 1 tube of body wash (eg) might not be sufficient for 1 day's use. Will consider staying here again if visiting SH again during non-peak season.From$79
Outstanding4540 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from city center
1. **Unbeatable Location**
Stepping out, you're right in the Xintiandi Shikumen district. Huangpi South Road Metro Station is just a 2-3 minute walk away, and Huaihai Road and K11 are very close, making it super convenient for shopping, late-night snacks, and exhibitions. High-floor rooms offer panoramic views of Xintiandi's nightscape, perfect for travel, dates, or business trips.
2. **Excellent Dining Options**
* **Breakfast**: Highly acclaimed for its quality and fresh ingredients, with a wide selection of Chinese and Western dishes. Served until 11 AM on weekends. The noodle bar is popular and might require queuing during peak hours.
* **T'ang Court**: A Michelin Two-Star Cantonese restaurant, and one of the hotel's signature dining venues.
* **Lobby Lounge**: Offers the classic Langham Champagne Afternoon Tea. The Cachet Restaurant features a live band, creating a great ambiance that attracts many visitors specifically for the dining experience.
3. **Generally Good Service**
Most guests report prompt responses from the front desk and housekeeping. Turndown service is provided. Guests celebrating birthdays often receive a complimentary small cake. Member benefits are generous, with some guests receiving free room upgrades.
Standard toiletries are from Diptyque, with a sophisticated scent. Rooms are equipped with wireless charging, a wet/dry separated bathroom, and a dual setup of a bathtub and shower.
4. **Recreational Facilities**
Located on B1, there's a heated indoor swimming pool with excellent natural light and long opening hours. A 24-hour gym is available, and the Forbes Four-Star 'Chuan SPA' offers traditional Chinese treatments.From$184
Outstanding3814 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from city center
This hotel exceeded my expectations. It's spacious, and the bathroom is large with separate areas for the sink and shower, plus a bathtub. The facilities are complete, and opening the curtains makes the room bright. The front desk service and room cleaning were also excellent. There are many good restaurants nearby, making it suitable for business trips...From$222
Outstanding6021 Reviews
The Bund Area Shanghai|1.65km from city center
The room itself was pretty good, but a major drawback is that it never gets any sunlight! The view from the window was just a narrow platform between buildings. However, the breakfast was nice, and the location is excellent. For Shanghai, this hotel offers great value for money!From$100
Very Good5132 Reviews
The Bund Area Shanghai|2.48km from city center
I specifically booked the Grand Hyatt for my parents this time, and they were extremely pleased with their stay. When they left, they even told me to make sure I thanked the hotel.
The overall hotel experience was truly outstanding. From the ambiance and views to the breakfast, everything left a great impression. The room had an amazing view, and the scenery was beautiful, allowing us to fully experience Shanghai's cityscapes right from the hotel. The breakfast selection was rich and high-quality, and the overall environment was comfortable and quiet, making it very suitable for guests traveling with elderly parents.
I especially want to commend the hotel's service. The staff were all incredibly warm and patient, and not just superficially polite. They genuinely paid attention to guests' needs. They were also very attentive to older guests, making the entire process, from check-in to check-out, feel very reassuring and comfortable. Many details didn't even need to be explicitly requested; the staff would anticipate them in advance. This thoughtful yet perfectly balanced service was what touched my parents the most during this stay.
My parents have been talking about how comfortable their stay was since they returned, full of praise for the hotel's views, breakfast, and service. They even said that if they have a chance to visit Shanghai again, they would love to stay here.
It was a very pleasant stay, and I'm also very grateful to the hotel staff for their care over the past few days. Definitely worth a five-star recommendation.From$138
Outstanding7503 Reviews
Dapuqiao Area Shanghai|2.92km from city center
Decent stay, but several misses for a 5-star property
My stay at the Pullman Shanghai Central was a mixed bag—nice in some areas, but disappointing in others.
Check-in: The staff were very friendly and welcoming on our first day. However, I was surprised that they wouldn't let me check in until 3:00 PM. At most other hotels, I'm usually able to get an early check-in (even if I arrive at noon), so this felt a bit rigid for a property of this level.
The Room: The room itself was comfortable—the bed was soft and the shower pressure was actually perfect (not too strong, not too weak, just right). Unfortunately, the room smelled strongly of cigarette smoke upon arrival. To their credit, when I called the front desk, they immediately offered to change my room, which was very professional of them.
Breakfast: This was the biggest letdown. The breakfast buffet felt more like what you'd expect from a 3-star hotel rather than a 5-star Pullman. The quality and selection just weren't there for me.
Overall: It was an okay stay—nothing terrible, but nothing exceptional either. I wouldn't rate it a 10/10, more like a solid 6. Good service from the staff, but the check-in policy, smoke issue, and food really held it back.From$93
Very Good3272 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from city center
The hotel was indeed good. They called me the day before, but it felt more like a formality after I added them on WeChat. From check-in to check-out, there was no follow-up or care from them. However, after I booked the hotel and contacted them myself, Kira from Guest Relations reached out to me. She was incredibly responsible and stayed in touch with us throughout our stay, from check-in to check-out, helping us with a lot of things! The sensor light in the wardrobe was broken and stayed on constantly, which was a bit bothersome, especially at night when it affected my sleep. Also, there was an unremovable stain on the duvet cover, which they later replaced. Overall, it was pretty good.From$150
7786 Reviews
Jing'an District/West Nanjing Road Shanghai|2.65km from city center
Location 📍: The Yan'an Hotel is conveniently located at Jing'an Temple Station in the heart of Shanghai, just about 100 meters from the subway exit. It's a convenient base for getting around. Jing'an Temple, Jiuguang, and Kerry Center are all within a 10-minute walk. Yu Garden Road is also a short bike ride away, the Bund is a 20-minute taxi ride, and Disneyland is 40 minutes by subway.
Ambiance 🍃: The hotel lobby is grand, with an old-school, 'cadre' style.
Room 🚿: The rooms show their age a bit as the decor is older, making them slightly dated, but overall they are quite clean. The room layout is a bit irregular, and it comes with a sofa and table. The bathroom is also quite spacious. For the price, all of this is forgivable.From$54
Outstanding4599 Reviews
Jing'an District/West Nanjing Road Shanghai|4.54km from city center
I recently had to stay at Citadines for an extended period due to some personal matters. I was initially worried about potential inconveniences, but it turns out all my concerns were unnecessary.
The front desk and concierge service are absolutely top-notch, five stars! I receive many deliveries daily, and the concierge always diligently brings them right to my room door, saving me the hassle of going downstairs to pick them up. I don't have to worry about packages at all. For long-term residents, this attention to detail is incredibly thoughtful and saves a lot of time and effort.
The room cleanliness is also excellent. The housekeeping staff does a fantastic job; the room is always spotless and comfortable, which makes for a pleasant stay. The overall service attitude is great, and any requests are handled promptly.
As a brand under Ascott, Citadines truly delivers on service quality, making for a worry-free and comfortable stay. I highly recommend it to anyone needing long-term accommodation! 👍From$53
Family friendly
Outstanding13740 Reviews
Lujiazui Area Shanghai|2.51km from city center
When in Lujiazui, Pudong Shangri-La is always my first choice. The hotel is well-maintained, and Sean Zhu, the front desk manager, arranged my room in advance. I'm very satisfied with it – it's spacious with a great view. He was friendly and polite. The room was exceptionally clean, and any requests were promptly attended to. During check-in, he also helped register my license plate into the system. Overall, it was an excellent experience, and I'll definitely stay here again on my next visit to Shanghai.From$148
Very Good11484 Reviews
Train Station Area Shanghai|2.52km from city center
The InterContinental Shanghai Jing'an is definitely my first choice when I travel to Shanghai for business. It's just a block away from Shanghai Railway Station, the breakfast is plentiful, the rooms are clean and tidy, and both the Chinese and Japanese restaurants are excellent. I also really like the gym, swimming pool, and steam room. Bella at the front desk is super nice and provides great service. I'll keep choosing this hotel!From$118
Outstanding4539 Reviews
Lujiazui Area Shanghai|2.69km from city center
This is my second time at the Ritz-Carlton Pudong, and the facilities are, as expected, top-notch. Since I have a flight to the UK in two days, I decided to spend both days fully enjoying the hotel experience. The concierge team thoughtfully prepared extra bottled water for me in advance, and also gifted me a little lion charm and a personalized room key. The handwritten card was a truly warm and sincere touch, showing they remembered details I had mentioned, and they even helped me with restaurant reservations. I also took the opportunity to experience the Ritz-Carlton spa. While the price might be a bit higher, the quality of service and the staff's attitude are absolutely impeccable.From$308
Very Good1498 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.98km from city center
The location is excellent as it is within business district, shopping area and XTD with all fine dinning and gathering options. Furthermore, the room is clean and the staff are very friendly and supportive. So whatelse do anyone need if they were travelling for business, pleasure or just a short trip. The only thing I miss is that the hotel currently does not have a lounge that would allow the residents and tehir friends to enjoy the view.From$96
Good3647 Reviews
Pudong International Airport Area Shanghai|31.88km from city center
A wonderful stay. Everytime I called the front desk the staff were timely and very helpful . Children’s theme room is spotless clean . Carpet and tent is freshly cleaned . Cute slippers provided. Children’s play room is well ventilated and so much fun . We were lucky to get to use the flight simulator, the pilot that operated it is so polite and helpful. Luggage was stored very well and the shuttle
service to airport is extremely convenient. Good hotel however one problem is hardly any western breakfast options , no halal catering , overall breakfast is greatFrom$80
Outstanding11320 Reviews
Sheshan, Songjiang University Town Shanghai|29.66km from city center
This is a family-friendly hotel we keep coming back to. During the summer weekend, it's packed with kids, but it's much better outside of peak season.
The hotel offers plenty of activities. When the weather is good, you can enjoy the outdoor pool, and in the evenings, the indoor pool is also available, which includes a shallow kids' pool. Outdoors, there's a sandpit, and you can also visit Squirrel Kingdom or the arcade nearby. We also went to the petting zoo, which had a wide variety of animals, even porcupines, foxes, and raccoons. The kids had a fantastic time.
The room was quite spacious, with both a bathtub and a shower, plus a small balcony perfect for drying clothes. Overall, it was a good experience.From$93
Very Good3988 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|2.34km from city center
Excellent! The service was great, and the gym was good too. The room was spacious, and the bedding was comfortable. Highly recommend, especially the fantastic service! Xiao Yang and Xiao Li provided exceptional service. I'll definitely come back next time. The location is also very good, with many coffee shops nearby.From$98
Outstanding10334 Reviews
Sheshan, Songjiang University Town Shanghai|35.83km from city center
Nisha, our butler, provided excellent and responsive service, catering to all our needs. Overall, we had a very pleasant stay. The room environment was generally fine, but there was a musty smell in the hallway, which is a significant drawback that can't really be helped. However, we happened to check in at the same time as a senior citizen tour group, and it felt quite noisy. We hope the breakfast area arrangements can be further improved.From$227
Good5050 Reviews
Jing'an District/West Nanjing Road Shanghai|4.66km from city center
Whenever I visit Shanghai, my first choice is the Radisson Blu Hotel Shanghai Hong Quan. Front Office Manager Xiao Yin is incredibly polite and dedicated. The housekeeping staff are also very warm and always greet you with a smile. I'll definitely be back if I get the chance!From$75
Outstanding9647 Reviews
Lujiazui Area Shanghai|4.74km from city center
I chose the right place to stay for my trip to Shanghai! It's right by Century Avenue Station, just a few stops away from the Bund and Lujiazui. The room was clean, and I even got to use the pool, which was super relaxing. I have to give a special shout-out to Lily from Jinling Ya Shi (Jinling Elite)! She was incredibly welcoming, explained all the room's amenities, walked me all the way to the elevator after check-in, and even recommended a bunch of great local restaurants. So thoughtful! I'll definitely stay here again next time!From$65
Swimming pool
Excellent5707 Reviews
The Bund Area Shanghai|1.78km from city center
Honestly, this hotel🏨 is perfect in every way except for the price. We stayed in a connecting suite, which is essentially two rooms connected by a living room. It was very convenient for a family. As connecting rooms are in the executive area, the stay included breakfast, afternoon tea, and a light dinner. If you don't need to entertain, having a light meal at the hotel is quite nice. The air conditioning in the hotel was incredibly strong, to the point where I got stomach cramps from being frozen for the last two days😭. In the evenings, the hotel has an old-fashioned 'senior' music hall, where 70-year-olds perform. The gentleman playing the piano looked very familiar to me, and later the staff said he had been on CCTV, haha! My parents loved listening to the old songs. The music hall has a minimum spend of around 400 RMB per person! The hotel also has an afternoon tea dance hall where many people dance ballroom, which is quite interesting. On the 9th floor, there's an outdoor bar with amazing views of the Huangpu River and the Oriental Pearl Tower at night. The hotel also has a museum detailing its history from its inception to the present day, which is quite fascinating. There are daily guided tours, which are pretty fun to listen to. My daughter and I even took a set of beautiful photos with the hotel's old pictures. I truly hope the Peace Hotel continues to thrive.From$286
Very Good5736 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from city center
Location and view - top!
Many thanks to Luca and Apple from the reception.
I liked the pool (very clean and beautiful), but housekeeping and gym/spa staff must be trained more (especially English language and manners).
Horizontal lounge is amazing. Staff is friendly, variety of food and drinks. But breakfast is better downstairs in the main restaurant than in the lounge.From$212
Outstanding18719 Reviews
Lujiazui Area Shanghai|3.12km from city center
This was my third stay at the Grand Hyatt Pudong within a relatively short period, and once again it was an excellent experience.
This time I stayed in a Club Room on the 80th floor. The room was slightly smaller than on my previous stay, but the spectacular view more than made up for it. I also had some work to do during my stay, and there are certainly worse places to sit with a laptop.
The Club Lounge is excellent. Breakfast there is much more relaxed than on the 53rd floor, with a quieter atmosphere and more than enough choice, including omelettes, noodle soup, fruit, vegetables and several hot dishes.
As I stayed over the weekend, I also enjoyed the afternoon tea and the evening food offering. If you do not feel like going out, there is easily enough to make a proper meal of it. The quality is genuinely impressive and among the best I have experienced in a hotel club lounge.
Five stars plus. Everything was excellent.From$160
Very Good9038 Reviews
Lujiazui Area Shanghai|3.19km from city center
The Diplomatic Suite is incredibly spacious, offering fantastic views from the 25th floor. The overall design style is classic and dignified, feeling grand rather than dated.
All room amenities worked perfectly; the TV allowed screen mirroring, and the massage tub, coffee machine, and Bluetooth speaker were all easy to use. The bedding was comfortable, the sofa was large, and the living room and dining area had huge floor-to-ceiling windows. The bedroom offered views from two sides, allowing us to watch the shimmering reflections on the Huangpu River during the day, and at night, enjoy an unobstructed view of the Bund's architectural clusters, Waibaidu Bridge, and the illuminated North Bund.
The hotel staff were warm and polite, housekeeping kept the room spotless, and the turndown service was thoughtful. Room service deserves special praise – you can order anytime, and it usually arrives within 30 minutes. The burgers, fried noodles, pasta, cakes, and Chinese dishes all tasted excellent.
The executive lounge service was also great. There were à la carte options for brunch, and light dinner options during happy hour. The staff were helpful with making coffee and serving à la carte dishes.From$134
Very Good4803 Reviews
The Bund Area Shanghai|1.58km from city center
Visiting Shanghai during the Tourism Festival, choosing to stay at the Waldorf Astoria on the Bund was hands down the best decision of this trip. Staying in a century-old building, with stunning city views of both sides of the Huangpu River right outside your window. Our dedicated concierge, Aaron Echole, was incredibly knowledgeable about local festivities and gave us thoughtful tips for the float parade and light festival, saving us the hassle of planning everything ourselves. It truly allowed us to immerse ourselves in the romance of Shanghai in autumn. The hardware, service, and superb location – all were exceptional. This hotel is definitely a top recommendation for anyone visiting Shanghai.From$313
Very Good5664 Reviews
Jing'an District/West Nanjing Road Shanghai|2.57km from city center
No hotel in Shanghai is absolutely perfect, but The Puli delivers first-rate humanistic care, even though it's not a top-tier luxury hotel. What truly elevates a hotel's hardware is its service, and The Puli gets full marks from me on that front. There was a small hiccup: I booked a room for my child and kept extending the stay daily as we weren't sure of the departure date. In the early hours, my child messaged me saying they needed to cancel their Guangzhou trip. I mistakenly thought they meant the Shanghai room, which led to a small misunderstanding. However, the hotel promptly processed the re-payment and sent the invoice immediately.From$293
Very Good2971 Reviews
The North Bund Area Shanghai|3km from city center
Anyone booking the W for Qixi Festival is probably looking for that nightclub-style date vibe 🌝, and it definitely didn't disappoint! The room decor and lighting created such a great atmosphere.
I asked the front desk for room number 10, and they accommodated my request. The view of the 'Three-Piece Set' (referring to the iconic skyline) at night was absolutely breathtaking – major thumbs up!
I'd heard before that W's service wasn't great, but after experiencing it myself, I found it to be quite on point. Communication was smooth, and the staff's attitude was excellent.
The restaurant food was delicious! I slept in the next morning and missed breakfast, and honestly, I feel like I lost a million bucks 🌝.
Overall, I'm very satisfied and would definitely come back given the chance.From$307
Good6144 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.95km from city center
Check-in was very efficient. Summer at the front desk was so thoughtful; she proactively informed us about the scenic advantages of higher floor rooms, the minibar policy, and pool opening hours. We had previously requested a high-floor room, which she kindly arranged. Her attitude was friendly and professional. Noticing our child was in a wheelchair, she specifically assigned us a room away from the elevators, hoping it would allow for better rest. The stay started off very comfortably, and housekeeping and in-room service response times were excellent; most requests were fulfilled within minutes.
All drinks in the room's mini-bar were complimentary, including Coke, sparkling water, and tea, which was very convenient for late-night thirst. There were no hidden charges, which was a nice touch.
The branded toiletries were wonderful for a relaxing bath. The shower had excellent water pressure and a dry/wet separation, and the room was equipped with a Dyson hairdryer and a smart toilet. Everything was clean, tidy, and amenities were promptly replenished.
The room's soundproofing was excellent; the bustling street noise below was completely imperceptible. It was great to have a quiet retreat amidst the city's hustle and bustle.From$176
Outstanding1899 Reviews
The Bund Area Shanghai|1.42km from city center
My family and I really loved the room's minimalist Scandinavian/Japanese style, with its natural wood and white tones. It's a welcome change from the 'nightclub' vibe of the W Hotel we stayed at before – I actually prefer this! The pillows are really soft and comfortable. The hotel's location is excellent; I especially enjoyed sitting in the 1st-floor restaurant, watching the diverse crowd from all over the world pass by on Nanjing Road. Our room had a side window with a view of the Oriental Pearl Tower, which is exactly why I booked this room. As for cleanliness, it goes without saying for a hotel of this caliber. The overall atmosphere is fantastic, and the best part is that you can truly relax and be yourself. Lewis, a staff member, was very professional and provided excellent service. Although the hotel doesn't have its own parking lot, they offer complimentary valet parking for one car per room, which was quite convenient. When we picked up the car, a few staff members even mentioned they were from my hometown, which was a nice touch. I'll definitely stay here again next time I'm in Shanghai!From$371
Outstanding4114 Reviews
Lujiazui Area Shanghai|3.03km from city center
The high-altitude experience was truly unforgettable. The panoramic floor-to-ceiling windows in the room offered expansive views, allowing me to gaze upon the Oriental Pearl Tower at night and take in the dazzling cityscape along both banks of the Huangpu River. The room's comfort level was very high. The welcome gift upon check-in was warm and sincere. What truly made this city memorable for me was every smile and every perfectly timed gesture of care from the hotel staff. Ms. Eve Xiang, the butler, provided service that was undoubtedly of high quality and attitude, efficient yet thoughtful, exquisite yet graceful. While hotels may vary in their hardware facilities, it's the service, like Eve's, that truly captures one's heart.
Room 120 is a must-go; the extra-large floor-to-ceiling windows frame the Huangpu River night view into a flowing painting, with the soft glow of the Oriental Pearl Tower twinkling outside the window. The check-out process was also smooth – a benchmark for luxury hotels.From$462
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Getting Around & Top Destinations in China
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Must-Have Apps in China
- China Map App: I love to use Gaode Map (English supported) or Baidu Map (limited English) for real-time transit and traffic. Or you can still use Google Maps in China, but some data may be outdated.
- China Transport App: Use DiDi (China's Uber) for English address input and cashless payment. I recommend using the DiDi mini-program in Alipay for more convenience.
- China Payment App: Use Alipay or WeChat Pay (link foreign cards before arrival).
- China Booking App: Trip.com for high-speed trains (China HSR Guide), China hotels/flights. Use Trip.com promo codes for USA users.
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