Macau Hotels with Kitchens

"The front desk staff, Erica, Delia, Ying, and Leo, provided excellent and enthusiastic service. The hotel itself is great, but the smart toilet in the room is a bit too sensitive. It startled me when it suddenly activated on its own! It would be perfect if that could be improved!"

"This was my first stay at the Grand Hyatt Macau, even though I've visited Macau many times. I initially thought getting around would be inconvenient, but after Ms. Lu at the front desk gave me a detailed explanation, I realized it's actually quite convenient. The best part of my stay was the warm and thoughtful service from Ms. Lu. She contacted me the day before check-in, upgraded me to a suite on the day of arrival, and even extended my check-out time because our flight was late the next evening. I'm truly grateful for her help. On the other hand, the breakfast was a complete disappointment. I've stayed at Grand Hyatt hotels in other countries and cities, and the breakfast variety here was far too limited. The desserts and fruits were very ordinary, and don't even get me started on the hot food section – nothing was hot, even right after it was brought out. All in all, the breakfast was terrible, the worst among hotels of the same caliber in Macau."

"It was our anniversary and Gary at reception offered us a lte check out since we arrived at the hotel quite late. We were also upgraded together with a free red wine as our gift and we were thrilled and we were further offered 2 complimentary breakfast althought we didn't use att the end. I found out that I didn't take my airpods with me at the time when I checked out and we went to lunch. I came back and then 2 receptionists helped me out and called the room to bring it back down even after checkout, I m so pleased by the services Ascott provided me and to us. Thank you very much and I will for sure come again. Btw the room we stayed was really nice spacious and comfortable."

"I chose this hotel for my trip to Macau during peak season to watch a table tennis match, and overall I was quite satisfied. It offered good value for money. **Environment:** The hotel environment is pretty good. Downstairs there's a convenience store where you can buy water, snacks, instant noodles, etc. Nearby is Broadway Food Street with popular eateries like Zexianji Egg Waffles and Tsui Wah Restaurant. Across the street is Galaxy Macau, and it's about a 10 to 15-minute walk to the Galaxy Arena, which was very convenient for watching the matches. You can reach Rua do Cunha in about five minutes to enjoy all sorts of food, and it's also very close to The Venetian. **Cleanliness:** It was very clean. Despite having many facilities, the room was kept very tidy, and every item was spotless. **Service:** The service was decent. I needed to pay a 500 MOP deposit upon check-in, and the process was quick. **Facilities:** The facilities were generally good. The pillows were a bit high and firm, making them not very comfortable to sleep on, but everything else was excellent. There were even cooking utensils and an induction cooker, so you could prepare your own meals. The room was quite spacious. The only issue was an intermittent noise at night, either from the air conditioner or an exhaust fan, which was a bit loud and affected my sleep. Other than that, there were no problems."

"I stayed at The Londoner Royal Garden for two nights. From the moment our butler, Willson, and I discussed the details before arrival, I immediately felt the exceptional service: efficient and attentive. Royal Garden was a special choice for our trip to Macau, so we were eagerly anticipating the hotel experience. We often stay in hotels on business trips, and sometimes there's a gap between our expectations and the actual experience. However, The Londoner Royal Garden constantly surprised, touched, and exceeded our expectations. Knowing that we were celebrating a family member's birthday, beyond the usual courtesies, butlers Willson and Joa went above and beyond to make thoughtful arrangements throughout our stay. Every little detail, from the small card to the heartwarming birthday song, touched the family and us, making us feel like family. A luxury hotel is more than just about the high-end ambiance and amenities; it's also about the operational philosophy and advanced service of the entire team, from the director to the butlers. What's particularly touching is the warmth of the hotel. Royal Garden is a warm and beautiful home-like experience. We express our sincere gratitude to the team at The Londoner Royal Garden."