Find 5-Star Hotels in Lijiang

Cleanliness: Spotless and tidy. Service: Attentive and kind. Environment: Dominated by wood tones, very textured. [Lanshe Courtesy] Tea Tasting: The afternoon tea is definitely worth taking your time to enjoy. I happened to be suffering from altitude sickness and a cold that day, and the hotel thoughtfully prepared brown sugar ginger tea for me. Many thanks! The hotel is conveniently located about 200 meters from Zhongyi Market, an easy walk.

This hotel is perfect for a slow-paced vacation, and I'm absolutely delighted! It's located right by the entrance to Longnv Lake, about a 15-minute walk to the commercial street – not too far, not too close, so it's nice and quiet. If you're lucky, you can even see the 'Golden Mountain in the Morning Sun' right from your bed. The exterior features typical local stone architecture, while the interior design is very stylish. There's also a lovely grassy area out back that's great for photos. The room layout is practical, and the mattress and pillows are super comfortable. If you're not rushing to see all the sights, the hotel offers plenty of activities to keep you busy for days, like hiking and fruit picking, horseback riding around the lake, and Naxi home visits. It's especially great for families with kids. The airport shuttle service is also very convenient. I have to commend the service; the staff are all incredibly warm and friendly. When we needed anything, the 'little brothers and sisters' (staff members) responded quickly and were very thoughtful in helping us solve problems. The performer, an 'older brother' (staff member), was also very dedicated – great at singing and dancing. He didn't miss a single toast song before dinner, and the bonfire party had a fantastic atmosphere. The hotel food is outstanding, with unlimited fruit and drinks. The afternoon tea, in particular, was very rich and varied. The restaurant's zhajiang mian (noodles with fried sauce) and yak hotpot were delicious, and for breakfast, we even had milk bird's nest and peach gum sweet soup – very thoughtful! I'll definitely choose this place again on my next trip to Lijiang. I hope the hotel maintains its quality. Looking forward to the second phase, see you next time!

During my time in Lijiang, this was the only hotel I was truly satisfied with. I was honestly so tired of those so-called 'owner-run' B&Bs where you pay good money but get no sense of service, feeling cramped like you're intruding in someone else's home. Hygiene: Everything was excellent. Environment: Remarkably good. Both the reception and the hotel's public areas are exceptionally spacious for the Old Town. A major plus is that it's just a five-minute walk along the main road from the parking lot. Many B&Bs in the Old Town, even those not cheap, are tucked away down winding alleys with cramped receptions and gardens. This place truly offers the facilities of a proper hotel. The garden is also beautifully maintained. All public areas are lovely, well-equipped, and there's even a play area for children. The complimentary travel photography service also had very kind staff. Service: Every staff member I encountered was excellent, from management to restaurant and front desk staff. They not only greeted me proactively but also offered enthusiastic help. I've already recommended it to all my friends planning to visit Lijiang. I hope the owner continues to have great business, and that both the pets and staff receive even better welfare and benefits.

This has been the most satisfying B&B I've ever stayed in. The facilities are excellent, the service is attentive, and responses are quick. They offer free high-speed rail pickup, luggage transfer, welcome afternoon tea, and bedtime milk. When we found a drain odor in our room, the staff checked it out and upgraded us immediately, resolving the issue promptly. The toiletries are also high-end, and you can even take home the slippers, bath towels, and regular towels. Aside from the slight noise issue and a limited breakfast selection, everything else was perfect. I would definitely choose Po Xin Yun She again next time.

Service trumps everything else; the attentive service from the butler and her colleagues was a first for me. This is the biggest advantage of this hotel—the meticulous service. For a hotel costing around 1,000 [currency, e.g., RMB] per night, this level of service is truly rare. I've stayed in both more expensive and cheaper hotels, and none had service this good. In fact, I'm giving it five stars purely because of their service. They even upgraded our room, so a big thank you to the butler. The downsides, however, have nothing to do with the staff. For a hotel priced at 1,000 per night, I don't expect luxurious facilities, but at the very least, there shouldn't be broken equipment. The first picture shows the temperature ring on the bathtub had come off, so we had to figure out which side was hot and cold ourselves. The other two pictures are self-explanatory. If you prioritize service, this hotel's incredibly attentive service will be excellent. Without the butler and their service, I certainly wouldn't have been satisfied with the hardware facilities.

We had a pleasant stay overall, with several things that really stood out. The room was extremely spacious, with two king-sized beds and plenty of room to move around. It was comfortable and gave us ample space to relax. The dining area also offered gorgeous scenery, making meals much more enjoyable. The front desk staff were friendly, helpful and responsive. When we discovered some hair caught in the hair trap in the bathroom when we checked in, we reported it to the front desk. They immediately arranged for housekeeping to come and clean it. We were also pleasantly surprised when the front desk later delivered a dessert to our room as a gesture of goodwill. This was a nice example of prompt and thoughtful service recovery. Another small but memorable example of the front desk team's helpfulness happened after midnight. I had an issue with the dryer and needed to open it in the middle of its cycle, but could not figure out how to do so. Although it was already past midnight, the front desk staff patiently helped me troubleshoot the problem and guided me on how to open it. Her assistance quickly resolved the issue, and I really appreciated her willingness to help despite the late hour. Another lovely touch was the warm milk delivered to our room daily. We also enjoyed the complimentary afternoon tea, especially the beautiful dessert designed in the shape of Jade Dragon Snow Mountain. These little touches made the stay feel special. Unfortunately, the restaurant experience at the hotel was a weak point. We went for dinner at around 9pm. After the staff seated us, they disappeared, and despite the restaurant being very large, there were no other wait staff in sight. After waiting for about 10 minutes, I eventually had to go looking for someone and tell him that we wanted to order. When we asked whether using DianPing or the hotel guest discount would offer better value for a particular meal we wanted to order, the staff member was unable to advise us. We had to work out the best option ourselves. While this may seem like a small matter, I would expect restaurant staff in a hotel to be familiar with the promotions and benefits available to guests and to be able to provide basic guidance. Things did not improve much after our mushroom hotpot was served. We were essentially left to figure out how to prepare and eat the hotpot ourselves, without any explanation or assistance from the restaurant staff. Based on our experience, they appeared to lack some basic training in customer service, attentiveness and product knowledge. The issue was not that they were unfriendly; rather, they seemed somewhat clueless and undertrained, which made the dining experience unnecessarily difficult. Overall, the hotel has many strengths — a wonderfully spacious room, beautiful scenery, friendly front desk staff and thoughtful guest amenities. The service recovery from the front desk was also impressive and showed that the hotel genuinely cares about its guests. However, the restaurant service needs significant improvement. Better staff training, stronger attentiveness and greater familiarity with the menu and hotel promotions would make a big difference. With those improvements, this could be a much more enjoyable and polished hotel experience.

The Shirock Hotel is located in Yuhu Village, a small village at the foot of Jade Dragon Snow Mountain. You need to inform the hotel in advance if you're driving into the village. First of all, the hotel's location is excellent. It's very quiet around the hotel, but about 200 meters away is Yuhu Village's main shopping street, which is very lively. There are various trendy cafes, Western restaurants, local eateries, and different stalls. You can also experience horseback riding there, giving you a feeling of prosperity within reach. Prices in Yuhu Village are exceptionally cheap; yak meat skewers are 10 yuan for three. The skewers aren't small either. For horseback riding, if you want to try it, you can ride for 10 minutes for 20 yuan, which is great for taking photos. The hotel service is also very good. Staff members wait in the parking lot in advance to help us with our luggage. From 3 PM onwards, folk singers perform at the hotel. If the weather is clear, they play and sing on the large outdoor lawn. Looking at Jade Dragon Snow Mountain while listening to folk music is very pleasant. We experienced the Naxi family visit recommended by the hotel, which cost 100 yuan per person. During the visit, the Naxi people prepared many local snacks and tea. We also experienced grinding soybeans, and the hosts made us tofu pudding and soy milk, both of which were delicious. They also taught us about Naxi hieroglyphs. You can also try on Naxi ethnic costumes at their home. _The hotel's breakfast is relatively simple but sufficient. Basic eggs, milk, coffee, rice noodles, noodles, porridge, and some bacon, fries, etc., are provided, along with toast and bread. In the morning, there's also a special 'bao bing' (wrapped pancake) activity, where children enjoy wrapping various nuts and raisins and then baking them themselves. The hotel also offers other activities, such as Yuhu Village exploration and a 'plant hunter' hike, which we unfortunately didn't have time to experience. Here, it feels like time slows down, allowing you to explore at a leisurely pace. Yuhu Village gives off a very tranquil, comfortable, and peaceful vibe. I recommend staying for two nights. #SecludedGemHotel

Staying in the Jacuzzi Villa was an absolute delight! The Naxi-style courtyard was elegant and peaceful, and the private, temperature-controlled Jacuzzi was clean and comfortable. Soaking under the stars at night melted away all my travel fatigue. I must commend Elin, our butler, for her outstanding service. From coordinating before our arrival to her attentive care during our stay, she was always quick to respond to any needs. She was thoughtful and professional, never intrusive, which truly enhanced the relaxing vacation vibe. The facilities were excellent, and the service was an added bonus – a perfect Lijiang getaway! Highly recommended!

If you're visiting Lijiang's Shuhe Ancient Town, you absolutely cannot miss the amazing Guanxin Inn! The environment here is beautiful, with lush greenery in the courtyard and fresh air that instantly helps you relax. The bedding in the rooms is exceptionally comfortable – a good night's sleep here will leave you feeling completely refreshed! The service is incredibly thoughtful and attentive; no matter what you need, they'll help you out, making you feel as warm and welcome as if you were at home. Step outside the inn and you can immediately experience the ancient town's unique charm and leisurely pace of life, making it perfect for a relaxing vacation and capturing some great photos! I highly recommend it to anyone looking for a peaceful and immersive experience of Lijiang's culture!

Facilities: The facilities are very complete, with a gym, laundry room, restaurant, and pool, all well-equipped. Cleanliness: It's very clean, and I really love their design. The toiletries aren't common brands; they're quite unique! They also provide eye masks, earplugs, flashlights, and more! It's all about the details!! Environment: It's a manor-style setting with lots of greenery, flowers, and plants, creating a fantastic atmosphere. There are also many small animals, and you can even feed them. I met some newborn kittens, and they were absolutely adorable; I went to see them every day~ Service: Not only do they offer welcome fruits and a goodnight sweet soup, but the service is also incredibly thoughtful. Everyone is so kind and warm-hearted. We happened to run into them on our way down the mountain, and they even gave us a ride down, which was so considerate!!