Find 4-Star Hotels in Hangzhou

I chose the Mercure on Fengqi Road for my trip to Hangzhou, and overall, I was quite satisfied with my stay. It's very close to the subway station, so getting to West Lake and Hubin for shopping was a breeze. The room was meticulously cleaned daily, ensuring a comfortable night's sleep. The staff, especially Wanwan, were incredibly efficient and responsive whenever I had an issue. The breakfast selection was sufficient to fill me up and was enjoyable. All in all, it offers great value for money, and I would definitely consider staying here again on my next visit to Hangzhou.

The hotel is right in front of the bus stop. If you're walking from Metro Line 1, you'll pass through a commercial street, and there are plenty of dining options nearby. The lobby has excellent air conditioning, and there's a free coffee machine and tea available. The room isn't huge, but it looks exactly like the promotional pictures. The smart home features throughout the room are very convenient, and I was quite satisfied. The only minor thing is the mirror facing the bed, but you can just cover it with a towel if it bothers you. The hotel service was also excellent; it was pouring rain when we arrived, and while we were resting in the lobby, the front desk staff kept checking on us. Even the cleaning staff was very polite when we asked for our room to be tidied.

My overall stay was fantastic, and it offered great value for money! The hotel's location is excellent, making it super convenient for getting around by taxi, shopping, and dining. The room was clean, tidy, and odorless, with soft and comfortable bedding that ensured a very peaceful sleep. The cleanliness was top-notch; even the corners were spotless. The toiletries provided were complete and effective. The front desk service was warm and attentive; check-in and check-out were very quick, and they responded promptly to any requests with a friendly and polite attitude. The overall environment was quiet and peaceful, and the facilities were comprehensive and well-maintained. The breakfast selection was rich and delicious. I'll definitely prioritize this hotel again on my next visit and sincerely recommend it to everyone!

The room has a charming, antique feel with a distinctive incense aroma, creating a rich cultural atmosphere. There's even a calligraphy experience available in the room. The mattress is very comfortable, and everything is clean and hygienic, especially the bathroom. Breakfast was incredibly varied, and the pastries were particularly delicious. I also want to thank the hotel staff for providing me with an extra complimentary breakfast.

It's like living in a forest, with acorns constantly falling from the trees. The hotel is very clean, with virtually no mosquitoes. The room facilities are all excellent, especially the toilet flushing, which isn't too loud. Special praise goes to the hotel staff; their service was exceptionally good from check-in to check-out. They provided afternoon tea with fruit platters, nuts, and tea; offered ginger soup and ice packs if you had a cold; and promptly came to your room to help with any issues. The hotel only offers vegetarian food. I tried it once, and it was quite good and creative. Compared to the Black Pearl Hotel (averaging 1000 RMB per person), it's definitely not quite as good, but it's much better than other vegetarian restaurants in temples. Every ingredient was very fresh, although there were some issues, like the watermelon in the complimentary fruit platter being sweet and the blueberries being extremely sour. If you don't want vegetarian food, the surrounding farmhouses are a good option, offering fish, chicken, stir-fries, etc. I randomly picked a few and none were bad. The hotel also arranged various courses, including a healing class and Baduanjin (Eight Pieces of Brocade). Lying in a cabin surrounded by trees and feeling the breeze on a platform by the forest river was a truly therapeutic experience! I stayed for two days and there were still many courses I didn't get to try, so I'll make up for them next time! I'll consider bringing my parents next time.

Facilities: The facilities are a bit old, but everything works fine, no issues. Cleanliness: The room was very clean. Environment: Very good. Service: Whenever you encounter staff in the hotel, they greet guests. When entering and exiting the elevator, staff will hold the door for passengers. The hotel breakfast is excellent. You can choose between noodles or rice vermicelli. You might also randomly get beef vermicelli soup (the beef vermicelli soup counter changes its dishes daily; one day they made rice balls). The room I booked offered partial views of West Lake, which was quite beautiful. Across the road from the hotel is Hangzhou Jiebai, and just across a small street is Intime in77's C3 area. The view from the hotel's observation deck is very nice. The hotel is very close to West Lake, but the road towards West Lake is not pedestrian-friendly. You have to use an underpass, and one exit of the underpass's elevator has a ramp without an escalator. Also, one day during my stay, both up and down escalators at both exits of the underpass were out of service. This would be very difficult for elderly people. And to think Hangzhou is a provincial capital!

The room was spacious and comfortable, and the staff provided excellent service. The hotel's location was also great, within walking distance to West Lake. The only downside was the parking situation. I had arranged an airport transfer, but the driver arrived early and couldn't find a place to park and wait, so I had to cancel and take a Didi (ride-sharing service) to the airport instead. I was originally scheduled to stay for four nights, but due to an urgent matter, I requested an early check-out. They promptly called to confirm and helped me cancel the remaining nights, which I really appreciated.

I was on a last-minute trip to Qiandao Lake and arrived at the hotel quite late. Xiao Dong at the front desk was very patient and provided excellent service. The room was nice, and they upgraded me for free.

Our stay at Landison Longjing Resort Hangzhou was so memorable and absolutely magnificent that highlights remain sharp, vivid, and immensely uplifting. As tea lovers, it would have been lovely enough to be back in deciduous forests with bursting red maples and bright yellow Ginko trees accentuating autumn colors surrounding the beautifully manicured Longjing (Dragon Well) tea plantations that rest quietly within the hills of the peaceful landscape so very close to the resort—next to and just across the street, in fact! However, our trip’s joys skyrocketed with our stay at the Landison. The staff was totally fantastic! Exceptional service in every way. Working with a phone translator Tracy, Brandy, Wen Yi (I hope his name is spelled correctly!), and Chris provided patient, attentive, and thorough care, concern, and heartwarming attention as they fully considered and answered our many daily questions on where to go, what to do, how to get there and back. (We were thrilled to use the excellent public transportation in and around Hangzhou. The hotel is just meters from the bus stop of two main lines. These buses provided easy connections to other main lines linking us to much of the rest of the city) Staff also guided us where to buy excellent tea, which turned out to be right there at the hotel, as well as from other lovely teashops nearby! Landison’s breakfast menu, included in our booking, remained the same throughout our stay and never disappointed. Every day we enjoyed a large selection of beautiful, delicious food that included fresh fruit, vegetables, egg dishes of differing styles, rice, dim sum, pastries, and our go-to each day: a piping hot bowl of noodles, prepared to order by the chef standing behind the varied selection of noodles and fixings! There was so much fresh, delicious, interesting, vegetarian cuisine we can’t account for the entire extensive buffet. The dining staff was totally incredible with their refined, careful, complete attention. Dining Room Manager Xu became our dear, memorable friend, offering us sweet, caring personal attention and comfort throughout our visit. We couldn’t help feeling disappointed when we didn’t see her the day before we were to leave. When we returned to the hotel for the evening and saw her through a dining room window, we popped into the area to say hello and a magical connection manifested that only world travel can provide, when the distance between two vastly different cultures disappears under the glow of human kindness, warmth, and connection. She provided such outstanding delight for us that our hearts hurt when we had to say goodbye to her. When she translated on her mobile phone, “looking forward to seeing you again,” we smiled broadly and added a very hopeful nod in agreement. Extra lovely perks included nightly delivery of a delicate, nourishing white mushroom soup to keep us warm and help us sleep, a specialty of the establishment. It was tasty and nurturing every day! The housekeeping staff was amiable and friendly, mutually acknowledging and appreciating the human relationship!  In addition, the parking area staff offered cheerful, welcoming, and happy engagement with us throughout our stay. Our extraordinary stay at the Landison is the kind of experience that highlights the vast benefits of world travel where the barriers of worldly concerns and tensions can fade away or even disappear into the significant and transformative mix and engagement with a time and place different from where we come from or know habitually. Where one realizes that, although time and place may differ considerably and provide many positive catalysts for meaningful change, the human heart and mind are inextricably linked together by way of mutual desires for happiness, well-being, safety, expression, and connection, however that may unfold in its immeasurable arrangements. Thank you very much, Landison Longjing Resort Hangzhou, for helping to create an amazing lifetime memory.

The room was spacious, bright, and very clean, with excellent housekeeping. The hotel's location is also great, right next to a commercial complex with plenty of dining and shopping options. The only downside was the inconvenient parking. You have to cross the road to get from the ground level to the parking lot, which is a real hassle when it's raining. If you go through the underground passage, it's a long walk with stairs up and down, and it's not accessible when the mall is closed.