Find 4-Star Hotels in Hangzhou

I chose the Mercure on Fengqi Road for my trip to Hangzhou, and overall, I was quite satisfied with my stay. It's very close to the subway station, so getting to West Lake and Hubin for shopping was a breeze. The room was meticulously cleaned daily, ensuring a comfortable night's sleep. The staff, especially Wanwan, were incredibly efficient and responsive whenever I had an issue. The breakfast selection was sufficient to fill me up and was enjoyable. All in all, it offers great value for money, and I would definitely consider staying here again on my next visit to Hangzhou.

The hotel is right in front of the bus stop. If you're walking from Metro Line 1, you'll pass through a commercial street, and there are plenty of dining options nearby. The lobby has excellent air conditioning, and there's a free coffee machine and tea available. The room isn't huge, but it looks exactly like the promotional pictures. The smart home features throughout the room are very convenient, and I was quite satisfied. The only minor thing is the mirror facing the bed, but you can just cover it with a towel if it bothers you. The hotel service was also excellent; it was pouring rain when we arrived, and while we were resting in the lobby, the front desk staff kept checking on us. Even the cleaning staff was very polite when we asked for our room to be tidied.

My overall stay was fantastic, and it offered great value for money! The hotel's location is excellent, making it super convenient for getting around by taxi, shopping, and dining. The room was clean, tidy, and odorless, with soft and comfortable bedding that ensured a very peaceful sleep. The cleanliness was top-notch; even the corners were spotless. The toiletries provided were complete and effective. The front desk service was warm and attentive; check-in and check-out were very quick, and they responded promptly to any requests with a friendly and polite attitude. The overall environment was quiet and peaceful, and the facilities were comprehensive and well-maintained. The breakfast selection was rich and delicious. I'll definitely prioritize this hotel again on my next visit and sincerely recommend it to everyone!

The environment here is fantastic! The lobby has books, a guzheng (Chinese zither), and calligraphy brushes, plus two adorable parrots 🦜. I'm very satisfied with this hotel; the rooms are spotless, and the front desk staff are wonderful. It's also very convenient for getting around. To go to West Lake, you just need to take the subway to Xiuxi Road Station. I really love it and will definitely stay here again next time I'm in Hangzhou.

It's like living in a forest, with acorns constantly falling from the trees. The hotel is very clean, with virtually no mosquitoes. The room facilities are all excellent, especially the toilet flushing, which isn't too loud. Special praise goes to the hotel staff; their service was exceptionally good from check-in to check-out. They provided afternoon tea with fruit platters, nuts, and tea; offered ginger soup and ice packs if you had a cold; and promptly came to your room to help with any issues. The hotel only offers vegetarian food. I tried it once, and it was quite good and creative. Compared to the Black Pearl Hotel (averaging 1000 RMB per person), it's definitely not quite as good, but it's much better than other vegetarian restaurants in temples. Every ingredient was very fresh, although there were some issues, like the watermelon in the complimentary fruit platter being sweet and the blueberries being extremely sour. If you don't want vegetarian food, the surrounding farmhouses are a good option, offering fish, chicken, stir-fries, etc. I randomly picked a few and none were bad. The hotel also arranged various courses, including a healing class and Baduanjin (Eight Pieces of Brocade). Lying in a cabin surrounded by trees and feeling the breeze on a platform by the forest river was a truly therapeutic experience! I stayed for two days and there were still many courses I didn't get to try, so I'll make up for them next time! I'll consider bringing my parents next time.

This time, I took my child to Hangzhou to catch the tail end of the summer vacation. I originally booked a deluxe king room, but the lovely lady at the front desk upgraded us directly to an executive lake view king room. The floor-to-ceiling windows on a high floor offered a direct, stunning view of West Lake. The room was spacious, the bedding was comfortable, and the two lounge chairs by the window made for a very pleasant spot to enjoy the lake view. The observation deck on the 10th floor also had an unbeatable view, and watching the West Lake scenic area at night was absolutely incredible. The hotel's location is uniquely advantageous; it's just a few minutes' walk to the lakeside of West Lake. The breakfast selection was rich, and it was incredibly convenient for getting around, sightseeing, and dining. Hubin Pedestrian Street is right next door, and several century-old shops are just a few minutes' walk away. It exceeded my expectations in every way. Next time I visit Hangzhou, I definitely have to stay at the Xinqiao Hotel! 👍👍👍

The room was spacious and comfortable, and the staff provided excellent service. The hotel's location was also great, within walking distance to West Lake. The only downside was the parking situation. I had arranged an airport transfer, but the driver arrived early and couldn't find a place to park and wait, so I had to cancel and take a Didi (ride-sharing service) to the airport instead. I was originally scheduled to stay for four nights, but due to an urgent matter, I requested an early check-out. They promptly called to confirm and helped me cancel the remaining nights, which I really appreciated.

The hotel was alright, we drove here. The location was quite convenient, there's a popular tourist town nearby, overall I was quite satisfied, especially suitable for camping season.

Front desk staff, Ms. Wang Xiao, kindly upgraded my mother's room for free. The room was spacious and bright, with a bathtub for a relaxing soak. The environment was quiet, ensuring a great night's rest. Breakfast was plentiful, and they even gave us a souvenir upon check-out. I'll definitely recommend this place to my friends and family when they visit Hangzhou.

The hotel's location is great, surrounded by many high-end shops, perfect for a casual stroll. It's also conveniently close to Wulinmen Pier for boat trips. The interior decor is a bit classic/old-fashioned, and the room isn't huge, but the bathroom is spacious with a separate wet and dry area, which is really refreshing. The service, in particular, was outstanding. As soon as we arrived in the underground parking garage, unsure of how to get out, the butler called us and then personally came down to escort us. After check-out, they again personally saw us off to the garage – truly commendable! We added the butler on WeChat and bothered them with various requests, and they were always patient and meticulous, definitely praiseworthy. Another detail the hotel did very well was the welcome fruit, which included apples and pears, accompanied by a peeler for easy eating – something I haven't encountered in other hotels, truly deserving of praise. The only complaint I have is about the parking. Probably due to historical reasons, the garage is a bit far from the hotel, and first-time, non-local guests will likely find it confusing.