Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 12, 2026
Alina0115This time, my sister and I visited Suzhou again and booked this hotel 🏨. We stayed here last year, and both the environment and service were excellent! So, we chose to stay here again. The hotel 🏨 is conveniently located right on Pingjiang Road. After checking in, you also get two complimentary tickets to a Pingtan teahouse 🆓. Last time, we had a king-size room, and this time we got a twin room. There's even a rocking chair in the room that my sister found so comfortable she didn't want to go out sightseeing! The hotel 🏨 room rate includes breakfast, and both the braised pork noodles and braised beef noodles were delicious. After breakfast, we took a nice stroll along Pingjiang Road!
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Price per night from:SAR 220
Posted on Jan 21, 2026
Guest UserThe room had so much character, you could tell the owner put a lot of thought into every detail. The service was also incredibly attentive; the owner tried their best to accommodate all our requests. Highly recommend! And since it wasn't peak season, the room rate was quite reasonable too.
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Price per night from:SAR 196
Posted on Jul 19, 2026|1 King Essential Courtyard River View
Feifeifei12134As a seasoned traveler with extensive luxury hotel experience (having stayed in nearly a hundred and being a 'Black Diamond Partner'), this was my first time trying the Kimpton brand. My main reason for choosing this hotel was my strong interest in Kengo Kuma's concept of a 'granular structure' Suzhou garden landscape, and I wanted to experience it. The result, I must say, far exceeded my expectations.
On the night of my check-in, it was a stormy evening. Under the interplay of wall washers and granular lighting, a beautiful rain curtain formed over the classical eaves. Coupled with the white noise, the quality of sleep significantly improved, and the ambiance was just right.
My choice of the 'Cool Garden Water View King Room' was an absolute highlight. The room was spacious and airy, blending the elegance of Suzhou gardens with modern minimalist design. The attention to detail in the room's amenities, a testament to HBA Interior Design, was evident and far surpassed what one would expect at this price point. The room featured a Serta mattress, a capsule coffee machine, and custom-scented bath amenities (available for purchase at the gift shop). What's more, the body wash, shampoo, conditioner, and lotion each had a unique scent! This is a significant step up from most luxury brands that often offer a single citrus scent across the board. The first round of mini-bar drinks was also complimentary, and it's worth noting that the selection featured unique local specialties like 'Wang Shanzha' (hawthorn drink) and white peach soda, rather than just standard colas, showcasing a thoughtful integration of local flavors.
Of course, the impeccable and attentive service is a must-mention in this review, easily comparable to (if not surpassing) the butler service at domestic St. Regis hotels (where butler service often isn't 'in-person' unlike in Europe or other Asian St. Regis properties). Our butler, Vickey, proactively added me on WeChat before check-in and was consistently responsive and thoughtful throughout our stay. Whether I was inquiring about hotel facilities, nearby attractions, or had any spontaneous requests, she responded instantly and resolved them efficiently. The hotel's location is also very convenient, nestled in the old city of Gusu – a tranquil retreat amidst the hustle and bustle – making it easy to access attractions like the Humble Administrator's Garden and Pingjiang Road. From the top-notch hardware to the warm service, this stay was flawless, and I will definitely choose this hotel again on my next visit to Suzhou.
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Price per night from:SAR 575
Posted on Jul 19, 2025
Guest UserBoth receptionists were very friendly and offered tea during check-in. They also kindly asked if I wanted a room upgrade and breakfast. It was a pleasant stay.
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Price per night from:SAR 180
Posted on Apr 15, 2026
World wonders 探险者
Nestled in the heart of a picturesque landmark, this guesthouse offers stunning views of Pingjiang Road at night. There's a cat café right across the street, which is a lovely touch. The breakfast spread is generous, and you can even do your laundry for free. The staff are incredibly warm and welcoming, making this a fantastic choice for your stay.
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Price per night from:SAR 235
Posted on May 31, 2026
Guest UserThe location was directly at the tourist attraction very convenient. Hotel amenities are great, love the Dyson hair dryer and the hot water dispenser save time to boil. A very warm feeling staying in tte hotel as they will serve evening drink into our room and on the check out day they packed us a small bag of titbits which elevated the whole staying experience that they care for every guest. The staff were very friendly and polite, have to give special credits to 小海 and the 小姐姐 at the front desk whom served us on day 1. Despite my endless questions, they still patiently attended to me. Last but not least the wonderful shuttle service that they provide and the driver gave us good advice. Thumbs up to him!
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Price per night from:SAR 599
Posted on May 30, 2026|Double Bed
XianJennifer0510If I had to describe this hotel in four words, it would be: “Always Ready to Help.”
After checking in, guests are assigned a dedicated WeChat contact, making it easy to communicate any requests or questions directly with the hotel. The customer service manager responds very quickly and genuinely cares about guests’ comfort and overall experience. Any issues, big or small, are handled efficiently, giving you a true sense that guest satisfaction is their top priority.
The hotel offers complimentary laundry and drying facilities, a gym, and a modern, stylish design throughout the property. Upon arrival, the staff helped us with our luggage, and after check-in, our bags were delivered directly to our room free of charge. Such thoughtful service made us feel very welcomed.
Breakfast mainly consists of Chinese-style dishes, with Suzhou-style noodles being a special highlight. My favorite part of the stay was the complimentary Hanfu experience! There were many beautiful outfits to choose from, and each set could be worn for up to two hours. Guests are even allowed to wear them outside for sightseeing and photos. My mother and I changed into two different Hanfu outfits during our stay, and it was a wonderful experience.
A special thank you to the customer service manager for taking such great care of us, for the fruit platter, and for upgrading us to a room with a bathtub. The room was incredibly spacious and very comfortable. Even the television could be adjusted and rotated for better viewing from different angles.
Cleanliness is clearly a priority here. The hotel provides disposable hygiene covers for both the toilet seat and bathtub, giving guests extra peace of mind. The entire property has a charming artistic atmosphere, and there is even a cozy reading corner near the laundry room where guests can relax with a book.
The location is another major advantage. There are plenty of restaurants and food options right downstairs, making the area lively and convenient. Most attractions are only about 10 minutes away by car, with Didi rides typically costing just RMB 8–10. The high-speed rail station is also within a 15-minute drive.
If you have not planned your itinerary yet, the hotel can recommend local tours and travel packages as well. They also provide parcel collection services, carefully storing your deliveries until you arrive to collect them.
ANDU Hotel truly puts guest experience first.
Highly recommended! 👍
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Price per night from:SAR 156
Posted on May 4, 2026
Anonymous User
I rarely write long reviews, but this hotel, at best, is a business hotel. Don't try to market it as a family-friendly hotel when it's clearly not. Just adding a few kid activities and a small train doesn't make it one.
1. The room had absolutely no children's amenities: no kids' toothbrushes, no kids' slippers. You couldn't even install a bed rail because there was nowhere to attach it. 😂
2. The showerhead was broken, with water leaking from the side.
3. There were only two extremely high pillows. Seriously, don't standard hotels usually provide four pillows? Two high, two low? I ended up having to sleep with clothes propped under my head.
4. The front desk staff (the guy with glasses) during both check-in and check-out had the same unhelpful attitude as a budget hotel chain's front desk. In fact, a budget hotel might even be more welcoming. If you don't want to work during the May Day holiday, just switch shifts! 😠
5. The housekeeping auntie definitely hasn't been trained. She was pushing a huge mattress and nearly hit a child while turning a corner.
The only positive feedback I have is for the kind female front desk staff member who enthusiastically helped me find my lost ID card.
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Price per night from:SAR 202
Posted on Jun 2, 2026|Habitat King
Guest UserWe stayed 1 night in this lovely hotel on a Sunday night. We managed to check in early at 1 pm and was upgraded from the 30 sqm king room we booked to a larger 41 sqm room. The room is new and used lovely bath amenities, an Australian hotel brand. Our stay came with a set dinner for 2 persons and the food was delicious. The pricing in the hotel restaurant is similar or cheaper than any other regular Chinese restaurant outside. We paid the next day at lunch time to eat Chinese food at the hotel again as the restaurant environment is nice and service is good. They have a very well equipped gym which unfortunately we did not have time to use during our 24 hour stay. Our room rate included breakfast and the selection was generous, the only negative would be the coffee beans they used are too acidic but that’s a personal preference. The location of the hotel is slightly to 1 side of the Suzhou old city but some sights like 网师园 are walking distance. Suzhou city is actually quite spread out, no one location is best for sightseeing. The great thing is didi only cost less than RMB10 per ride from this hotel so it is still very convenient. I would not bother with the Suzhou subway, it is not as convenient as the one in Shanghai. Oh yes, the cable TV have english programming which is nice for a hotel in China. I believe this Artyzen Habitat brand is managed by the Macau Shun Tak group. Will stay here again for good value and service. 这个酒店非常好,值得回来再住。五星级的设施,四星级的价钱。
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Price per night from:SAR 194
Posted on Jul 3, 2026
Guest UserThe room was clean and tidy, and the comb was very unique. The bathroom had a separate wet and dry area, which was a big plus. The location was excellent, with the subway, bus, and major attractions like Humble Administrator's Garden and Suzhou Museum all within a 15-minute walk. Along the way, there were commercial streets with snacks and local specialties, and places like Yaba Shengjian and Guanqian Street were not far, making it very convenient! After a long day of sightseeing, returning to the hotel was a great way to unwind! The open-air patio was particularly interesting; I happened to catch it during the rain, which added a wonderful ambiance! The service was exceptionally good; they were very patient and helpful with services like mailing. Highly recommended! The room also featured central air conditioning, electric curtains, and an automatic toilet!
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Price per night from:SAR 176