Spa Hotels in Hangzhou

"The front desk staff were incredibly kind and patient, making the check-in process quick and hassle-free. Since we drove, they even proactively offered us a parking voucher. The room's cleanliness was impeccable, with every detail taken care of and no corner missed. The entire room was well-ventilated, dry, and odor-free, and the zero-pressure mattress ensured a restful sleep. The breakfast buffet on the first floor was delicious, and the laundry room on the third floor was fully equipped. The hotel is just a few minutes' walk from the subway, and the courtyard is elegant and quiet. The service everywhere felt so warm and thoughtful! Highly recommended! 👏"

"This hotel is a guesthouse converted from a villa complex, sharing the space with original residents. Security guards check your booking details upon entry, so Didi and food deliveries aren't an issue. There's a tea garden, so the outdoor environment feels quite pleasant. However, the rooms are average and on the small side. While there's an outdoor balcony, there are too many mosquitoes, so we hardly dared to open the door. On the last night, there were mosquitoes in the room, keeping me awake, and the mosquito repellent essential oil wasn't very effective. There were welcome fruits (common fruits, not really to my taste) and afternoon tea (two drinks + a few small cakes), which was significantly less impressive than what others received. There's also a private hot spring experience, but I wasn't interested so I didn't go. Breakfast lacked noodle soups, wontons, and similar items; the variety of food was quite limited. For a price of 700-800, I generally feel it's not good value for money. When checking out, I messaged the butler on WeChat about the issues, and they later arranged to send some local souvenirs as a consolation. I didn't take many photos of the room as there was nothing special about it; I only photographed the lotus flowers and snacks I bought myself."

"The location was great and the hotel has all the amenities expected of a 4-star hotel. Rooms are spacious, however it does look a bit dated compared to other hotels in the same category. The breakfast is top tier, lots of selection and the dining room is large. The biggest complaint I have is that the hotel smells heavily of cigarettes. The windows don't open and the floors are carpeted so the smell lingers. Although this is a none smoking hotel, guests will ignore the signs and smoke in the hallways. My mom and I both started feeling unwell does to poor ventilation in our room after the first night. We requested to switch rooms and the receptionist arranged a different room for us immediately. Another thing to note is that large tour groups also stay at this hotel. The second morning, we arrived for breakfast right at the beginning, however most of the food was already taken by a large tour group who came down a few minutes earlier. It was very noisy and messy, unlike the first morning, which was very calm with plenty of food options."